Shopify Customer feedback apps 2025

Revify ‑ Product Reviews

Streamline Reviews for Smarter Decision-Making Show more

Revify - Product Reviews is a user-friendly app designed to streamline the collection, organization, and display of customer reviews. It automates the process by sending follow-up emails to customers post-purchase, encouraging them to leave valuable feedback. With customizable widgets, you can effortlessly showcase these reviews on your product pages, enhancing their aesthetic appeal and boosting customer engagement. Compatible with all website themes, Revify integrates seamlessly into your existing setup, bolstering your brand's social proof and trustworthiness. By automatically refreshing reviews, Revify ensures your product pages remain dynamic and engaging, helping to keep your store fresh and reliable. Manage all your customer testimonials through an intuitive dashboard, making the process of building trust with potential customers easier than ever.

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Theme compatibility

Social proof

Automated emails

Display widgets

Review dashboard

Auto-refresh reviews

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Callexa NPS Feedback

8.2

1 Reviews

Claim Offer

Get valuable customer feedback with automated NPS surveys. Show more

Callexa NPS Feedback is a powerful tool designed to enhance your Shopify store’s customer experience through automated surveys. This app capitalizes on the Net Promoter Score system to gauge customer satisfaction by sending surveys shortly after an order is shipped. The feedback collected, including ratings and comments, is seamlessly integrated back into your Shopify order entries, making it easily accessible. Users can manage and analyze this data using the app’s intuitive dashboard, which offers detailed statistics and reporting functions to evaluate shop, service, and product quality. With Callexa, businesses can efficiently gather valuable customer insights, track improvements over time, and make informed decisions to boost customer loyalty. Whether you're aiming to refine your service or gain deeper insights into customer perception, Callexa provides the tools necessary for actionable, data-driven strategies.

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Feedback collection

Survey customization

Automated surveys

Dashboard statistics

Nps ratings sync

Order-based prompts

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UGC Video Testimonials: Trusta

$9-$99 / Month

8.2

1 Reviews

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Get video testimonials(UGCs) from your customers on autopilot. Show more

UGC Video Testimonials: Trusta is a dynamic app designed to help businesses harness the power of user-generated content by gathering authentic video testimonials from satisfied customers. This innovative platform simplifies the process of collecting, managing, and showcasing video reviews, making it easy for businesses to build trust and credibility with prospective clients. With Trusta, users can send customized video request links to their customers, who can then easily record and submit their testimonials via the app. The intuitive interface ensures smooth navigation and seamless integration with existing marketing strategies. Additionally, Trusta offers robust features for categorizing and editing videos, allowing businesses to highlight key messages and brand stories effectively. By leveraging genuine customer feedback, companies can enhance their brand image, improve conversion rates, and establish long-lasting customer relationships.

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Customer feedback

Autopilot testimonials

Video ugc collection

Brand trust

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Charla Live Chat

$6 / Month

9.1

7 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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PixlerLab Reviews & Ratings

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Your Trusted Partner for Accurate Review and Verification Show more

PixlerLab Reviews & Ratings is a powerful app designed to enhance your customer experience by streamlining the process of collecting and managing customer feedback. This app allows Shopify store owners to effortlessly gather ratings and reviews, providing valuable insights into customer satisfaction. With a focus on authenticity, PixlerLab ensures that every review is verified before it goes live, helping build trust and credibility with potential customers. Store owners benefit from instant alerts for new reviews, allowing for timely engagements and responses. By simplifying feedback collection and management, PixlerLab empowers businesses to maintain a credible online reputation while gaining a deeper understanding of their customers.

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Seamless review gathering

Review authentication

Instant review alerts

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Sociable ‑ Social Reviews

$6.99 / Month

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Centralize reviews from multiple platforms with a seamless, store-matching widget. Show more

Sociable ‑ Social Reviews is a powerful app designed for Shopify merchants who want to streamline how they showcase customer feedback. By consolidating reviews from popular platforms like Google, Facebook, and Trustpilot into a single, responsive widget, Sociable helps you maintain customer attention on your store, enhancing trust and boosting conversions. This user-friendly solution requires no coding expertise to seamlessly match your store’s design and aesthetic. With three customizable layout options, retailers can choose the ideal arrangement to display authentic feedback without sending potential customers to external sites. Furthermore, Sociable provides an option to protect reviewer identities, ensuring privacy while still leveraging positive feedback. Experience the ease of building credibility and influencing purchasing decisions with minimal effort using Sociable ‑ Social Reviews.

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Centralize reviews widget

Unified display options

Store design integration

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VOC AI Live Chat & AI Chatbots

6.1

10 Reviews

Claim Offer

Customer Intelligence for the Most Customer Centric Brands Show more

ChatGPT Customer Service is a cutting-edge application designed to offer businesses deep insights into customer feedback and reviews. Leveraging the power of AI, this platform enables users to download and analyze customer reviews from popular sources like Amazon and Trustpilot easily. By providing a user-friendly interface, the app makes it simple to uncover valuable trends and insights to understand customer behavior and preferences. This all-in-one helpdesk not just gathers feedback but helps interpret and act on it, effectively streamlining customer support rather than complicating it. With ChatGPT Customer Service, stay ahead of the competition by harnessing the voice of the customer and optimizing your service strategies accordingly. Explore the tool's comprehensive features to enhance your understanding of both your own and your competitor's customer sentiments effortlessly.

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Competitor analysis

Ai review analysis

Download reviews

Customer trend insights

Voice of customer

Streamlined support

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Proof Tracker

$9.99-$34.99 / Month

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Manage digital proofs easily and in more detail. Show more

Proof Tracker is an innovative digital proof management system designed to streamline the interaction between sellers and customers during the pre-production phase. It allows sellers to send proofs to customers for feedback, ensuring that products meet expectations before reaching production. Customers can annotate their proofs with specific requests, leaving detailed comments and creating a transparent communication history. Sellers benefit from an intuitive interface that tracks each proof's status, from submission to final approval, ensuring nothing falls through the cracks. With features such as real-time email updates, automatic tagging in Shopify, and the ability to set auto-approval time limits, Proof Tracker enhances efficiency and communication. This tool is perfect for businesses looking to optimize their proof management process and deliver a satisfying customer experience.

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Organize proofs status

Detailed feedback comments

Real-time updates email

Auto-tag proofs shopify

Auto-approve time limit

Install App

ReviewsJet Product Reviews App

$5.99-$10.99 / Month

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Effortlessly collect, display, and share customer reviews for increased trust. Show more

ReviewsJet Product Reviews App is your ultimate solution for effortlessly collecting and showcasing customer feedback. With this app, you can capture both text and video reviews, transforming them into shareable images for social media to enhance your brand's online presence. Display customer feedback site-wide using customizable layouts such as sliders or grids, seamlessly integrating with your brand's aesthetic. Enhance customer engagement by featuring questions and answers directly on your product pages. The app also integrates with popular platforms like Klaviyo, MailChimp, Intercom, ActiveCampaign, or SendGrid, enabling you to automate review requests and monitor their status effectively. Use QR codes to gather instant feedback and share your ‘Wall of Love’ to build trust with potential customers. Whether you’re a small business or a large enterprise, ReviewsJet ensures every review is seen, heard, and easily accessible.

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Share on social media

Automate review requests

Collect text reviews

Capture video reviews

Display in sliders

Showcase q&a

Install App

Simplify Exit Intent Survey

$4.99-$9.99 / Month

7.9

5 Reviews

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Collect vital information about why shoppers leave your store Show more

Simplify Exit Intent Survey is an intuitive app designed to gather valuable feedback from customers just as they are about to leave your online store. With customizable exit intent popups, you can provide options for customers to select their reasons for leaving, including an "Other" option for personalized feedback. The app features an easy-to-use editor and custom CSS capabilities, allowing you to style your popups to match your store's aesthetic seamlessly. By understanding the reasons why shoppers leave, you gain crucial insights to refine your store's features and improve its user experience. This feedback-driven approach empowers you to address potential pain points, enhance customer satisfaction, and ultimately maximize your store's revenue potential. With responses that truly matter, you can strategically boost the overall performance of your business.

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Custom css

Revenue maximization

Intuitive editor

Exit intent popup

Custom response options

Ux improvements

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Fuzzy Surveys

6.9

12 Reviews

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Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.

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Seamless integration

Editor tool

Post-purchase surveys

Customer insights

Increase aov

Sales channels

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Samplio: Product Samples

$18-$75 / Month

1 Reviews

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Allow Customer to Handpick Ideal Free Samples on the Cart Page Show more

Samplio: Product Samples is a powerful tool designed to streamline the e-commerce experience for businesses focused on growth and customer satisfaction. By simplifying the process of product sampling, Samplio allows businesses to deliver personalized samples directly to customers, enhancing engagement and building lasting relationships. With advanced analytics, businesses can easily track customer preferences and make informed, data-driven decisions that boost sales. The app integrates seamlessly with customized widgets, ensuring that every aspect of the customer interaction is in line with your brand's unique identity. It also supports multiple languages, allowing businesses to communicate effectively with a global audience. With features like feedback collection, Samplio provides valuable insights to refine products and strategies. Elevate your e-commerce journey with Samplio, turning product sampling into a sophisticated, customer-centric experience.

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Advanced analytics

Widget customization

Feedback collection

Personalized samples

Track preferences

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EZ Trustpilot Integration App

$4.98 / Month

(1/5)

2 Reviews

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Show Trustpilot Trustbox widget+Automated emails asking review Show more

The EZ Trustpilot Integration App is designed to enhance your online store's reputation by seamlessly integrating with Trustpilot's review system. It efficiently collects customer feedback through automated prompts following their purchases, ensuring you consistently gather valuable reviews. These reviews are then elegantly showcased on your website using the branded Trustpilot Trustbox UI widgets, bolstering your brand's credibility and fostering customer trust. With its user-friendly, setup-free integration, the app is both simple and effective, offering a dual strategy of boosting conversions and strengthening customer engagement. By highlighting your commitment to quality, the app helps convert potential customers into loyal patrons through visible, trusted reviews.

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Easy setup

Trustbox widget display

Automated review emails

Install App

Delloop

Claim Offer

Zero-Cost Mareting Tool - Repeat Sales, Bring in new Customers Show more

Delloop is an innovative app designed to revolutionize the way businesses connect with their customers through Direct-to-Device Permission Based Marketing. By delivering highly personalized and relevant campaigns directly to customers’ devices, Delloop eliminates the need for intrusive emails and spam, providing a seamless marketing experience. This app helps businesses reduce their dependency on social media ads, thereby cutting costs and increasing repeat sales. With Delloop, companies can reduce customer friction, enhancing customer retention and loyalty. The app provides valuable insights by answering critical questions about consumer preferences and needs. Additionally, Delloop facilitates effective communication by addressing pre and post-sale queries, receiving feedback, and gauging product acceptance. By sending permission-based offers, alerts, and incentives, this app is a powerful tool for building lasting customer relationships and brand affinity.

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Boost repeat sales

Device-direct marketing

Permission-based offers

Answer customer queries

Receive feedback

Install App

Dhi

Claim Offer

Get more customer feedback. Create unlimited surveys.

Unlimited surveys

Customer insights

Create surveys

Share surveys

View responses

Install App

Facebook Reviews by Elfsight

$5.99 / Month

6.6

8 Reviews

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Highlight Positive Feedback with Reviews on Your Store Show more

Facebook Reviews by Elfsight is a robust tool designed to boost your sales by showcasing your excellent ratings and customer appreciation directly on your homepage. This app enables you to leverage positive feedback and high ratings as social proof, encouraging potential buyers to trust and purchase your products. By integrating Facebook reviews seamlessly with your Shopify website, it enhances credibility and provides visitors with compelling reasons to choose your offerings. The app also includes features like review request capabilities to gather more feedback, ensuring your ratings remain current and relevant. Additionally, the flexible header with switchable elements allows you to customize your review presentation, tailoring it to best fit your brand's aesthetic and messaging strategy. This dynamic approach not only attracts new sales but also fosters a deeper connection with your customer base, reinforcing brand loyalty.

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Review display

Flexible header

Review request

Install App

Scope Post Purchase Survey

$25 / Month

8.2

2 Reviews

Claim Offer

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

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Visual question builder

Live responses

1-touch integrations

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Squid: Upsell, Bundles & 20+

9.1

9 Reviews

Claim Offer

Elevate checkout page: personalized upsells, text and banners Show more

Squid Checkout Widgets is a powerful tool designed to enhance and customize the checkout process for Shopify Plus merchants. With a focus on checkout extensibility, this app allows users to effortlessly tailor the checkout experience without the need for coding skills. Merchants can easily customize elements such as cross-sells, text, banners, custom fields, and image-text widgets, providing a personalized shopping experience for customers. The intuitive script editor ensures seamless adjustments, enabling smooth integration of personalized content and offers. By incorporating upsell and volume discount suggestions directly at checkout, merchants can enhance sales potential and customer satisfaction. The app also supports sharing essential information like shipping policies and discounts while highlighting special deals through engaging banner widgets. Squid Checkout Widgets help gather customer feedback and boost confidence with features like testimonials and trust badges, ensuring a compelling and trustworthy checkout experience.

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Trust badges

Volume discounts

Custom fields

Cross-sells

Personalized upsells

Custom text

Install App

Zoho Survey

(1/5)

2 Reviews

Claim Offer

Send unlimited customer feedback surveys, find happy customers Show more

Zoho Survey is a comprehensive tool designed for online sellers who wish to gain insights into their customers' experiences. By integrating seamlessly with your Shopify account, Zoho Survey enables you to send tailored surveys to customers right after they complete an order, capturing their feedback in real time. With over 200 ready-made templates available, or the option to create your own, crafting the perfect survey to suit your needs is both simple and flexible. This app empowers sellers to understand market reception and customer satisfaction, providing valuable data to enhance sales strategies. By leveraging customer insights, you can stay informed about current trends, adjust your offerings, and ensure your products are meeting customer expectations effectively. Use Zoho Survey to add value and insight to every transaction, boosting both customer satisfaction and your bottom line.

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Send surveys

Customer feedback

200+ templates

Install App

VoteSpark: Vote & Like Button

$4.99-$7.99 / Month

9.1

1 Reviews

Claim Offer

"Validate products instantly with real-time customer feedback and engagement." Show more

VoteSpark is an innovative app designed to help merchants validate their products quickly by leveraging real-time customer feedback, significantly reducing the risks associated with new product launches. This platform allows businesses to engage their customers by inviting them to share their opinions on product ideas, thereby creating a sense of community and customer investment. By engaging shoppers early in the product development process, VoteSpark fosters customer loyalty, boosts confidence in product sales, and facilitates smarter, customer-driven decision-making. Users can collect unlimited feedback and compare product variations in real time, with results displayed directly on product pages for transparency. The app also offers customizable polling options to ensure brand consistency, along with the ability to send discount codes as incentives to boost engagement and encourage new sales. Additionally, VoteSpark provides valuable analytics and insights, allowing merchants to track customer sentiment and identify products with the highest potential.

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Engage customers

Real-time feedback

Identify top products

Customizable polls

Poll product pages

Send discount codes

Install App

Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 98 Apps

Revify ‑ Product Reviews

Callexa NPS Feedback

UGC Video Testimonials: Trusta

Charla Live Chat

PixlerLab Reviews & Ratings

Sociable ‑ Social Reviews

VOC AI Live Chat & AI Chatbots

Proof Tracker

ReviewsJet Product Reviews App

Simplify Exit Intent Survey

Fuzzy Surveys

Samplio: Product Samples

EZ Trustpilot Integration App

Delloop

Dhi

Facebook Reviews by Elfsight

Scope Post Purchase Survey

Squid: Upsell, Bundles & 20+

Zoho Survey

VoteSpark: Vote & Like Button