Shopify Customer feedback apps 2026

Callsy AI Abandoned Cart Calls

$29-$199 / Month

8.2

19 Reviews

Recover lost sales by engaging customers over phone using AI. Show more

Callsy: Abandoned Checkout AI is a powerful tool designed to streamline your e-commerce operations by engaging with users who abandon their carts. This intelligent AI assistant follows up with these potential customers, offering personalized discounts and custom URL checkouts through SMS to encourage them to complete their purchases. By automating these processes, Callsy saves you time and helps increase your conversion rates. It also collects real-time conversation transcripts to provide insights into customer feedback on products and pricing. With just a few clicks, your business can benefit from improved efficiency and customer engagement. Elevate your sales strategy with Callsy's innovative AI automation and intuitive design.

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Awesome Google Reviews

$6.99 / Month

2 Reviews

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Effortless, Lightweight Google reviews for your online store. Show more

Awesome Google Reviews is an innovative app designed to enhance the credibility of your Shopify store by showcasing authentic Google reviews. With seamless integration, you can effortlessly import reviews from sources like Google Merchant, Google Maps, and Business Profile. Choose from a diverse range of widget types and customize them to fit your store's unique design with open and limitless CSS options. The app is compatible with both new and old Shopify themes and ensures a mobile-friendly experience. It supports various languages and configurations, allowing for versatile display options that resonate with your brand's aesthetic. Whether integrating with theme editors or using manual HTML, CSS, and JavaScript, Awesome Google Reviews simplifies the process of displaying genuine customer feedback, helping you build trust and drive sales.

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EXT Thank You Page & Surveys

$2.99-$8.99 / Month

8.2

1 Reviews

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Customize thankyou page & set post purchase surveys faqs, rate Show more

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.

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Charla Live Chat

$9 / Month

8.2

4 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Feefo Product Reviews

$199 / Month

(3.3/5)

9 Reviews

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Automated product ratings & reviews with photos Show more

Feefo Product Reviews is a dynamic platform designed to help businesses gather and utilize customer feedback effectively. This app automates the review collection process, engaging customers to share their experiences, which you can then showcase as verified social proof. With Feefo, collecting product reviews is quick and effortless, allowing you to display them across your store and platforms like Google Shopping to influence purchasing decisions. The app offers over ten customizable display options, including badges, carousels, and media galleries, to seamlessly integrate reviews into your brand’s aesthetic. Feefo also connects with Google Seller and Google Shopping, ensuring maximum visibility for your top ratings. Trustworthy feedback is guaranteed, as reviews are collected from verified buyers, empowering you to gain valuable insights and build customer confidence. Elevate your business by leveraging Feefo’s comprehensive suite of tools, including automated and custom requests, email, SMS, and survey options, to drive growth and satisfaction.

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Compra Surveys

$30-$100 / Month

8.2

3 Reviews

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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.

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Delighted Post‑Delivery Survey

$249-$499 / Month

7.6

6 Reviews

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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

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504 Gateway Time-out

$27-$97 / Month

8.2

1 Reviews

Post-Purchase Surveys, On-Site Surveys, Email Surveys & More Show more

ShopSurvey ‑ Surveys & Forms is a powerful tool designed to enhance your Shopify store by gathering valuable customer insights. With this app, you can effortlessly run surveys on your website or reach your audience through social media channels and email automations. Collect responses from various segments, including website visitors and social media followers, and manage this data in a centralized platform for better strategic decisions. The app allows you to create visually appealing surveys using over 20 different question and field types, while easily customizing them to align with your brand’s aesthetics. Whether you’re seeking feedback across the entire sales funnel or targeting specific customer journeys, ShopSurvey provides a seamless experience with its extensive library of survey templates. Furthermore, integration is a breeze, as you can connect your survey data to over 5000 other apps via Zapier, ensuring you maximize the potential of your collected insights.

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VoteSpark: Vote & Like Button

$1.99-$3.99 / Month

8.2

1 Reviews

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"Validate products instantly with real-time customer feedback and engagement." Show more

VoteSpark is an innovative app designed to help merchants validate their products quickly by leveraging real-time customer feedback, significantly reducing the risks associated with new product launches. This platform allows businesses to engage their customers by inviting them to share their opinions on product ideas, thereby creating a sense of community and customer investment. By engaging shoppers early in the product development process, VoteSpark fosters customer loyalty, boosts confidence in product sales, and facilitates smarter, customer-driven decision-making. Users can collect unlimited feedback and compare product variations in real time, with results displayed directly on product pages for transparency. The app also offers customizable polling options to ensure brand consistency, along with the ability to send discount codes as incentives to boost engagement and encourage new sales. Additionally, VoteSpark provides valuable analytics and insights, allowing merchants to track customer sentiment and identify products with the highest potential.

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Reputon Customer Reviews App

$9.99-$49.99 / Month

8

962 Reviews

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Collect Google reviews, Facebook reviews, Trustpilot and more Show more

Reputon Customer Reviews App is designed to amplify your business's online presence by boosting reviews on major third-party platforms such as Google, Facebook, Trustpilot, Sitejabber, Yelp, and Etsy. The app strategically sends out follow-up emails to customers upon order receipt, encouraging them to share their experiences. Using AI-personalization, it crafts tailored email templates that enhance customer engagement and responsiveness. To maintain a positive brand image, unhappy customers are discreetly guided to a private feedback form. Additionally, the app enables businesses to add a "RATE US" widget on their storefronts, making it easier for satisfied customers to leave positive feedback. With the capability to reach out to past customers and AI-powered email analytics, Reputon ensures a consistent flow of reviews that enhance credibility and trust. This app also offers comprehensive email marketing features, allowing for various campaign types and management tools, including custom automations and detailed analytics.

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Reviews Master

Automate and manage Shopify customer reviews effortlessly with Reviews Master. Show more

ReviewsMaster is a powerful app designed to simplify the process of gathering, managing, and showcasing customer reviews on your Shopify store. It automates the collection of product reviews by sending out request emails or notifications immediately after a purchase, with customizable timing to suit your preferences. This automated approach ensures you receive valuable feedback efficiently, eliminating the need for manual intervention. ReviewsMaster allows you to customize the appearance and layout of reviews so they seamlessly match your store's theme, enhancing your brand's presentation. The app also provides moderation tools for administrators to review and approve customer feedback before it goes live, ensuring quality and relevance. Additionally, it offers insightful analytics to track review scores, response times, and overall customer satisfaction, helping you make informed business decisions. ReviewsMaster is an essential tool for leveraging feedback to boost sales and enhance customer trust in your online store.

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Reviews Junction

$15-$79 / Month

8.2

3 Reviews

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Product reviews, question answers for social proof & SEO Show more

Reviews Junction is a dynamic platform designed to enhance customer engagement and boost brand credibility through authentic user-generated content. The app simplifies the process of collecting product reviews by automating email prompts, encouraging customers to share their feedback effortlessly. To incentivize participation, Reviews Junction offers customers discounts on future purchases in exchange for their honest reviews. The app features a customizable widget that seamlessly integrates with your brand's aesthetic, ensuring a consistent and appealing look on your website. It also supports the collection of photo and video reviews, providing potential buyers with compelling social proof. By facilitating a Q&A section, Reviews Junction allows businesses to address customer queries directly, enhancing consumer confidence and fostering informed purchasing decisions. Additionally, the app enables syndication across various channels, ensuring that valuable feedback is shared widely to reach a broader audience.

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SMSGo: Abandoned Cart Recovery

$19 / Month

6.6

17 Reviews

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Bump your Abandoned Cart Recovery: SMS Marketing, Upsell, Chat Show more

SMSGo: Abandoned Cart Recovery is a dynamic app designed to help businesses recover lost sales by reaching out to customers who have abandoned their shopping carts. By sending strategic SMS alerts at scheduled intervals, it encourages customers to complete their purchases, often by including personalized discount codes and special deals to entice a return. The app features an Abandonment Protector tool that automates this reconversion process, ensuring seamless engagement with potential buyers. Beyond initial recovery, SMSGo allows businesses to create compelling post-purchase upsell flows, using automated SMS sequences to maximize sales opportunities. With capabilities to retarget existing customers through customer win-back strategies and coupon codes, this app fosters sustained customer relationships. Moreover, it supports 1:1 SMS communication with customers for closing sales and gathering valuable feedback, enhancing the overall customer experience. Additionally, businesses can also benefit from customizing their engagement by setting up unique sender IDs and short URLs for cart recovery notifications.

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Fab Feedback Button

$9-$199 / Month

8.2

2 Reviews

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Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

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Google Reviews Rocket

$4.99-$9.99 / Month

8.2

353 Reviews

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Reviews Widget/Outreach | Automatically Sync, Filter & Collect Show more

Google Reviews Plus is an essential app for businesses looking to enhance their online presence and boost sales through compelling customer feedback. This app enables you to fetch reviews from your Google Business Profile and seamlessly embed them on your storefront with simple installation. You can display these reviews beautifully using customizable designs, selecting from multiple layouts and styling options to best fit your brand. The app includes intelligent features like automatic email requests to collect positive reviews and filtering tools to manage unwanted feedback by author or keyword. Additionally, it offers AI-generated summaries of customer feedback, helping you present concise reviews effortlessly. By providing authentic testimonials and top-rated reviews with display options like star ratings and summaries, Google Reviews Plus elevates your store’s credibility and customer trust. Explore its premium features to maximize sales and create a compelling digital storefront.

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ApprovePro ‑ Design Approvals

$14-$99 / Month

8.2

12 Reviews

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Manage custom order designs efficiently for a reduced workload Show more

ApprovePro - Design Approvals is an innovative app designed to streamline the process of custom design orders. By allowing customers to provide feedback and upload files directly through the app, it significantly reduces the need for multiple revisions and minimizes cluttered email exchanges. The app's automated reminders and auto-approval features ensure that responses are prompt and timely, enhancing the overall efficiency of design projects. Internal notifications keep your team informed, while an external portal enables seamless collaboration between designers and staff. This powerful integration helps minimize support requests by managing design approvals outside traditional inbox systems. With ApprovePro, your design approval process becomes more efficient, organized, and user-friendly.

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Inflate

$12-$49 / Month

8.2

12 Reviews

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Boost revenue with authentic reviews, manage reputation effortlessly, and drive visibility.

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Trackey: Post Purchase Surveys

$20 / Month

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Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.

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RatifyHub ‑ Product reviews

$3.99-$12.99 / Month

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Collect product reviews with videos, photos & Q/A, feedback Show more

RatifyHub is a versatile product review app designed to help businesses collect and leverage customer feedback effectively. By facilitating the collection of reviews and ratings, it empowers businesses to make informed product decisions. The app is user-friendly and comes equipped with a suite of tools, including review requests, Q&A, and customizable feedback forms. Integration with Google Shopping allows companies to showcase aggregated reviews, enhancing their product visibility to potential customers on Google. RatifyHub also supports media reviews, enabling customers to share their experience through photos and videos, which helps build trust and social proof. Businesses can easily customize the display of reviews on their site using widgets in various styles such as list, stack, and masonry. Additionally, the app promotes engagement through features like review request emails and sharing on social platforms, plus it offers simple import/export functions for review data management and backup.

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zenloop surveys

$9.99-$79.99 / Month

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"Capture real-time checkout feedback to boost e-commerce customer satisfaction." Show more

Zenloop Surveys offers an advanced Checkout Survey Integration tailored for e-commerce merchants seeking to enhance customer satisfaction and gain valuable insights into customer experiences. This tool efficiently embeds surveys within the checkout process, capturing customer feedback immediately post-purchase when impressions are freshest. With Zenloop, merchants can effortlessly install and configure surveys in just a few minutes without the need for any coding expertise. The integration ensures that surveys seamlessly adapt to the store's checkout design, maintaining a consistent and smooth user experience. By collecting real-time feedback, businesses gain the opportunity to understand customer pain points and improve their offerings accordingly. Whether it's identifying issues or enhancing positive interactions, Zenloop empowers e-commerce platforms to stay closely connected to their customers' needs.

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Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 111 Apps

Callsy AI Abandoned Cart Calls

Awesome Google Reviews

EXT Thank You Page & Surveys

Charla Live Chat

Feefo Product Reviews

Compra Surveys

Delighted Post‑Delivery Survey

504 Gateway Time-out

VoteSpark: Vote & Like Button

Reputon Customer Reviews App

Reviews Master

Reviews Junction

SMSGo: Abandoned Cart Recovery

Fab Feedback Button

Google Reviews Rocket

ApprovePro ‑ Design Approvals

Inflate

Trackey: Post Purchase Surveys

RatifyHub ‑ Product reviews

zenloop surveys