Shopify Customer feedback apps 2026

Scope Post Purchase Survey

$25-$99 / Month

7.3

2 Reviews

Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

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Visual question builder

Live responses

1-touch integrations

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ReviewsJet Product Reviews App

$5.99-$10.99 / Month

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Effortlessly collect, display, and share customer reviews for increased trust. Show more

ReviewsJet Product Reviews App is your ultimate solution for effortlessly collecting and showcasing customer feedback. With this app, you can capture both text and video reviews, transforming them into shareable images for social media to enhance your brand's online presence. Display customer feedback site-wide using customizable layouts such as sliders or grids, seamlessly integrating with your brand's aesthetic. Enhance customer engagement by featuring questions and answers directly on your product pages. The app also integrates with popular platforms like Klaviyo, MailChimp, Intercom, ActiveCampaign, or SendGrid, enabling you to automate review requests and monitor their status effectively. Use QR codes to gather instant feedback and share your ‘Wall of Love’ to build trust with potential customers. Whether you’re a small business or a large enterprise, ReviewsJet ensures every review is seen, heard, and easily accessible.

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Share on social media

Automate review requests

Collect text reviews

Capture video reviews

Display in sliders

Showcase q&a

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QServus

(1/5)

1 Reviews

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Satisfaction surveys, get your customers feedback Show more

QServus is a versatile survey creation app designed to seamlessly fit the needs of your business. With QServus, you can effortlessly design tailored surveys and control the timing of their distribution to your customers. Gain valuable insights with the app’s real-time results feature, allowing you to swiftly analyze feedback as it comes in. This enables you to make data-driven decisions based on the opinions of your clients and refine your business strategies accordingly. QServus provides an intuitive interface that makes survey creation and analysis straightforward, empowering businesses to foster better customer engagement and satisfaction. Take advantage of QServus to not only gather feedback but to act on it effectively, driving growth and improvement.

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Real-time feedback

Easy surveys

Analyze results

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RateUp

$30-$120 / Month

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Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.

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Whatsapp integration

Customizable surveys

Real-time sync

Event-based triggers

Nps analytics

Ai summary

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EXT Thank You Page & Surveys

$2.99-$8.99 / Month

8.2

1 Reviews

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Customize thankyou page & set post purchase surveys faqs, rate Show more

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.

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Countdown timer

Post-purchase surveys

Custom thank you page

Ratings feedback widgets

Landing page features

Social accounts links

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Zoho Survey

(1/5)

2 Reviews

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Send unlimited customer feedback surveys, find happy customers Show more

Zoho Survey is a comprehensive tool designed for online sellers who wish to gain insights into their customers' experiences. By integrating seamlessly with your Shopify account, Zoho Survey enables you to send tailored surveys to customers right after they complete an order, capturing their feedback in real time. With over 200 ready-made templates available, or the option to create your own, crafting the perfect survey to suit your needs is both simple and flexible. This app empowers sellers to understand market reception and customer satisfaction, providing valuable data to enhance sales strategies. By leveraging customer insights, you can stay informed about current trends, adjust your offerings, and ensure your products are meeting customer expectations effectively. Use Zoho Survey to add value and insight to every transaction, boosting both customer satisfaction and your bottom line.

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Send surveys

Customer feedback

200+ templates

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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AIRA: AI Reviews Summary

$2.99-$9.99 / Month

8.2

1 Reviews

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AI Review Summaries: Quick Insights & Pros/Cons for Products Show more

AIRA: AI Reviews Analyser is an innovative app designed to transform the way you interact with product reviews. By leveraging advanced AI technology, it seamlessly analyzes customer feedback to produce clear, concise summaries that highlight essential pros, cons, and insights. This process enhances efficiency, enabling users to make well-informed decisions quicker than ever before. The app integrates effortlessly with popular review platforms such as Judge.me, Stamped, and Loox, displaying AI-generated summaries directly on product pages for instant access to valuable information. With customizable scheduling, AIRA automatically analyzes new reviews, continuously improving and refining insights to boost product strategy and elevate customer experiences. By simplifying the review analysis process, AIRA empowers businesses to unlock actionable data and optimize decision-making.

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Ai-generated summaries

Product page insights

Automated analysis scheduling

Pros and cons highlighting

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Top Product Review App

$0.99 / Month

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Boost Sales with Product Reviews and Ratings Show more

Top Product Review App is designed to boost your sales by showcasing customer reviews directly on your website. By displaying these reviews, you gain valuable insights into your customers' experiences and preferences. The app allows for the easy bulk import of 100-500 reviews through a simple import button or CSV file, streamlining the process without any hassle. You have full control over the reviews that appear, with features that let you manage and approve which reviews are shown, especially useful for handling negative feedback. It offers unlimited review imports and provides REST API access for mobile applications, ensuring seamless integration across platforms. Additionally, you can set up visually appealing product review widgets in under five minutes to enhance your store's appearance and functionality.

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Bulk import reviews

Rest api access

Manage review display

Beautiful widgets

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AI Product Content + SEO Kit

$7-$29 / Month

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Innovify: Your ultimate store management solution Show more

Innovify ‑ Dashboard Pro is a dynamic app designed to enhance control and management of your Shopify store. The app features an intuitive dashboard that simplifies store management, speeding up your decision-making process. Its advanced content and product management system allows merchants to easily create, update, and delete products, ensuring your store is always up-to-date. With the integrated SEO Score and insights tool, content optimization becomes seamless, boosting your store’s visibility. Stay ahead of inventory challenges with low-stock alerts to avoid missed opportunities. The reviews management system helps build customer trust by efficiently collecting and managing feedback. Moreover, customers can stay informed with restock alerts, while team management features enable the assignment of custom roles for better operational efficiency.

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Product management

Content optimization

Seo insights

Inventory alerts

Customer reviews

Team management

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TSS Google Customer Review

8.2

1 Reviews

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Effortlessly collect verified Google reviews and enhance store credibility. Show more

The TSS Google Customer Review app is designed to effortlessly collect verified customer reviews for online stores. By integrating Google Customer Reviews, the app helps build trust and enables new shoppers to make informed purchasing decisions based on genuine feedback. The app features a simple setup process, with no coding required, allowing users to quickly add a survey opt-in pop-up and a Google Seller Rating badge to their store. All you need is your Google Merchant Center ID to start gathering reviews instantly. With seamless integration into post-purchase pages, the app enhances store credibility with trusted Google branding, making it an easy and effective solution for businesses looking to enhance customer trust and satisfaction.

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Quick setup

No coding needed

Survey opt-in pop-up

Google seller rating

Post-purchase integration

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RatifyHub ‑ Product reviews

$3.99-$12.99 / Month

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Collect product reviews with videos, photos & Q/A, feedback Show more

RatifyHub is a versatile product review app designed to help businesses collect and leverage customer feedback effectively. By facilitating the collection of reviews and ratings, it empowers businesses to make informed product decisions. The app is user-friendly and comes equipped with a suite of tools, including review requests, Q&A, and customizable feedback forms. Integration with Google Shopping allows companies to showcase aggregated reviews, enhancing their product visibility to potential customers on Google. RatifyHub also supports media reviews, enabling customers to share their experience through photos and videos, which helps build trust and social proof. Businesses can easily customize the display of reviews on their site using widgets in various styles such as list, stack, and masonry. Additionally, the app promotes engagement through features like review request emails and sharing on social platforms, plus it offers simple import/export functions for review data management and backup.

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Widget customization

Review sharing

Data import/export

Photo & video reviews

Social proof display

Google shopping integration

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UGC Video Testimonials: Trusta

$9-$99 / Month

8.2

1 Reviews

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Get video testimonials(UGCs) from your customers on autopilot. Show more

UGC Video Testimonials: Trusta is a dynamic app designed to help businesses harness the power of user-generated content by gathering authentic video testimonials from satisfied customers. This innovative platform simplifies the process of collecting, managing, and showcasing video reviews, making it easy for businesses to build trust and credibility with prospective clients. With Trusta, users can send customized video request links to their customers, who can then easily record and submit their testimonials via the app. The intuitive interface ensures smooth navigation and seamless integration with existing marketing strategies. Additionally, Trusta offers robust features for categorizing and editing videos, allowing businesses to highlight key messages and brand stories effectively. By leveraging genuine customer feedback, companies can enhance their brand image, improve conversion rates, and establish long-lasting customer relationships.

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Customer feedback

Autopilot testimonials

Video ugc collection

Brand trust

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Charla Live Chat

$9 / Month

8.2

4 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Heureka • Trust Badge

8.2

6 Reviews

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Recenze na Heurece a certifikát Ověřeno zákazníky bez kódování Show more

Heureka | Ověřeno zákazníky je praktická aplikace, která zvyšuje důvěryhodnost vašeho obchodu tím, že vám pomáhá efektivně sbírat zákaznické recenze. Díky jednoduché integraci, kterou zvládnete i bez znalosti kódu, můžete snadno získat Certifikát Ověřeno zákazníky k prezentaci na svém webu. Aplikace je kompatibilní s českým i slovenským portálem Ověřeno zákazníky, což rozšiřuje její dosah. Stačí se zaregistrovat na jednom z těchto portálů a zadat svůj API klíč do aplikace. Po každém nákupu, pokud zákazník souhlasí s odesláním dotazníku, obdrží dotazník e-mailem. Tento proces nejen zlepšuje vaši reputaci, ale také posiluje vztahy se zákazníky tím, že jim umožňuje sdílet jejich zkušenosti. Pro zajištění hladkého provozu poskytuje aplikace pomoc s vložením souhlasu s odeslání dotazníku přímo do nákupního košíku.

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Simple implementation

Review collection

Customer certification

Consent assistance

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H3 Order Feedback

$10-$20 / Month

1 Reviews

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Collect Valuable Customer Insights! Show more

H3 Order Feedback is a powerful tool designed to empower merchants by enabling them to collect vital customer feedback effortlessly. This app facilitates the creation of customized feedback forms, allowing merchants to target specific information they seek from their customers, which is crucial for tailoring services to meet consumer needs. Upon the fulfillment of an order, feedback requests are automatically dispatched to customers, streamlining the process and enhancing efficiency. The app also provides detailed, actionable insights from gathered data, equipping merchants with the knowledge to improve their customer experience, rectify issues promptly, and boost overall satisfaction. Additionally, H3 Order Feedback decreases response gaps through automated follow-up requests aimed at non-responsive customers, ensuring comprehensive feedback collection. With options to use emojis or stars for gauging satisfaction levels, merchants have intuitive and diverse tools to understand and elevate customer loyalty and repeat business.

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Actionable insights

Customized feedback forms

Automated feedback requests

Automated follow-up requests

Emoji or star ratings

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Forms ‑ Opal Infotech

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Custom forms for leads and feedback, seamless Shopify integration. Show more

Forms ‑ Opal Infotech is a user-friendly app designed to help Shopify store owners easily design and publish custom forms for capturing leads, customer feedback, or any other type of input. Whether you're aiming to gather contact details or conduct surveys, this app ensures all responses are conveniently stored and accessible within your Shopify admin panel. With seamless integration into Online Store 2.0, Forms allows for effortless insertion using the theme editor, providing a flexible, no-code solution to enhance your store's data collection capabilities. Ideal for businesses seeking to streamline customer interaction and data gathering, this app simplifies the process of building custom forms, making it an invaluable tool for optimizing customer engagement on your Shopify store.

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Theme editor integration

Response management

Custom form design

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Better Thank You Page

$10-$40 / Month

(3.1/5)

14 Reviews

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Thank you page widgets for surveys, ratings, Instafeed + more Show more

Better Thank You Page is a powerful app designed to optimize the crucial thank you page in your online store, transforming it into a dynamic tool for customer engagement and brand promotion. This pivotal page, visible to every purchasing customer, provides a unique chance to gather valuable feedback, enhancing the understanding of your marketing effectiveness through post-purchase surveys. By integrating links to additional products, it serves as a stepping stone for repeat purchases and increased sales, while also allowing customers to easily check their order status. The app encourages social media growth by seamlessly sharing your Facebook and Instagram profiles, potentially boosting your follower count. Additionally, the inclusion of 1-click customer rating surveys offers swift insight into buyer experiences, allowing for targeted improvements and the cultivation of a loyal customer community. By maximizing this digital real estate, Better Thank You Page helps transform a simple transaction into an opportunity for enhanced brand loyalty and revenue growth.

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Social media integration

Customizable widgets

Post-purchase surveys

Feedback collection

Order tracking link

1-click ratings

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Whisper Post Purchase Survey

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Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.

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Instant updates

Interactive charts

Create surveys

Analyse responses

Edit surveys

Reorder choices

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Custom Reviews

$9.9 / Month

(3/5)

2 Reviews

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Get valuable customer feedbacks on your products Show more

Custom Reviews is a versatile app designed to enhance customer interaction and satisfaction by allowing you to create personalized forms tailored to your needs. Whether you choose to build your own form or utilize pre-built templates, the app provides an intuitive solution for collecting product reviews, gathering store feedback, or establishing a contact forum. The forms and reviews naturally blend with your site's design, preserving the aesthetic while offering the flexibility to add custom styles to individual elements. By fostering an environment of open communication, the app enables you to glean valuable insights from customer feedback, ultimately driving increased sales and heightened customer satisfaction. With functionality to read, reply, or moderate reviews, Custom Reviews ensures a streamlined process for both users and administrators, making it a must-have tool for any business looking to engage effectively with its audience.

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Pre-built templates

Review moderation

Custom forms

Theme-friendly design

Form customization

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Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 109 Apps

Scope Post Purchase Survey

ReviewsJet Product Reviews App

QServus

RateUp

EXT Thank You Page & Surveys

Zoho Survey

Affiniv NPS, Survey & Feedback

AIRA: AI Reviews Summary

Top Product Review App

AI Product Content + SEO Kit

TSS Google Customer Review

RatifyHub ‑ Product reviews

UGC Video Testimonials: Trusta

Charla Live Chat

Heureka • Trust Badge

H3 Order Feedback

Forms ‑ Opal Infotech

Better Thank You Page

Whisper Post Purchase Survey

Custom Reviews