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RateUp

Develop by Shopify

$30-$120

/ Month
Free plan available

Easy post purchase WhatsApp and web Surveys send via WhatsApp

Whatsapp integration
Customizable surveys
Real-time sync
Event-based triggers
Nps analytics
Ai summary
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About RateUp

Launched Sep 17, 2024

Categories

Survey

Built by Shopify

Address

1431 S 15th Street, Grand Forks, ND, 58201, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Leading provider of customer feedback tools and solutions designed to elevate customer experience.

Create and send customizable web and WhatsApp surveys with flexible question types and themes that align with your brand. Schedule surveys to be automatically sent through WhatsApp based on specific events like orders, payments, etc. Utilize our NPS and question-wise analytics to gain deep insights into customer experiences with your products. With AI-powered features, you can generate a summary of all reviews in just a click. Plus, seamlessly sync responses in real-time with Google Sheet.

Create and send customizable web and WhatsApp surveys with flexible question types and themes that align with your brand. Schedule surveys to be automatically sent through WhatsApp based on specific events like orders, payments, etc. Utilize our NPS and question-wise analytics to gain deep insights into customer experiences with your products. With AI-powered features, you can generate a summary of all reviews in just a click. Plus, seamlessly sync responses in real-time with Google Sheet. more
  • Send web surveys, flows, codes, marketing messages, etc. via WhatsApp templates.
  • Trigger survey automatically based on events, specific times for timely feedback
  • Filter, visualize, and export responses. Unlimited surveys & responses included.

Pros

  • Customizable web and WhatsApp surveys with flexible question types and themes
  • Ability to schedule surveys based on specific events like orders and payments
  • Utilizes NPS and question-wise analytics for deep customer insights
  • AI-powered feature to generate a summary of all reviews with a click
  • Real-time response synchronization with Google Sheet
  • Option to send web surveys, marketing messages, etc, via WhatsApp templates
  • Automated survey triggers for timely feedback
  • Includes unlimited surveys and responses

Cons

  • Limited to users who are comfortable using WhatsApp for surveys
  • Dependency on WhatsApp usage, which might not be preferred by all customers
  • Requires initial time investment to set up and customize surveys
  • Some users might find the AI-generated summaries less accurate than manual reviews
  • Potential privacy concerns with syncing responses in real-time with Google Sheet

Key Features

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