Shopify Whatsapp surveys apps 2025

RateUp

$30-$120 / Month

Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.

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Whatsapp integration

Customizable surveys

Real-time sync

Event-based triggers

Nps analytics

Ai summary

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Fuzzy Surveys

6.9

12 Reviews

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Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.

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Seamless integration

Editor tool

Post-purchase surveys

Customer insights

Increase aov

Sales channels

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Wa : WhatsApp Marketing & Chat

$14.99-$29.99 / Month

9.2

21 Reviews

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Automate cart recovery with personalized WhatsApp messages for Shopify merchants. Show more

Coco: WhatsApp Abandoned Cart is a Shopify app designed to help merchants recover lost revenue by reaching out to customers who abandon their carts. By sending personalized WhatsApp messages through automated workflows, this app streamlines the cart recovery process and offers a quick setup, making it incredibly user-friendly. Small to medium-sized businesses will find it an ideal tool to boost their sales by leveraging the high engagement rates of WhatsApp. The app provides customizable messaging templates, allowing merchants to tailor their communication to align with their brand voice. Additionally, Coco offers real-time insights to help track recovery rates, giving businesses the data they need to refine their strategies. Overall, Coco is a valuable asset for enhancing customer communication and reducing cart abandonment effectively.

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Real-time insights

Automated whatsapp recovery

Customizable messaging templates

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Kanal: WhatsApp Marketing+Chat

$89-$149 / Month

9.1

27 Reviews

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Interagissez en moins de 5 min avec vos clients sur WhatsApp Show more

Kanal - WhatsApp Marketing est une solution innovante conçue pour exploiter pleinement le potentiel de WhatsApp au bénéfice de votre entreprise. Cette plateforme puissante vous permet d'atteindre des taux d'ouverture impressionnants de plus de 90% et un taux de réponse supérieur à 30%. Grâce à Kanal, vous pouvez centraliser efficacement toutes vos communications sur WhatsApp, garantissant une gestion simplifiée et organisée. Elle offre également la possibilité d'automatiser vos réponses 24/7, assurant un service client constant et réactif. En outre, Kanal vous permet de lancer des campagnes marketing percutantes pour augmenter votre portée et engagement client. Enfin, la plateforme propose des outils d'analyse détaillée pour évaluer la performance de vos stratégies et affiner vos actions marketing.

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Automated responses

Performance analytics

High open rates

Centralized communications

Powerful marketing campaigns

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KNO Post Purchase Surveys

$19-$299 / Month

9.1

76 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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EXT Thank You Page & Surveys

$2.99-$8.99 / Month

8.2

1 Reviews

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Customize thankyou page & set post purchase surveys faqs, rate Show more

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.

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Countdown timer

Post-purchase surveys

Custom thank you page

Ratings feedback widgets

Landing page features

Social accounts links

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Fairing Post Purchase Surveys

$49-$199 / Month

9.1

189 Reviews

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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

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Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

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Census: Customer Surveys

$25-$50 / Month

9.1

23 Reviews

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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

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Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

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Trackey: Post Purchase Surveys

$20 / Month

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Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.

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Unlimited surveys

Nps surveys

On-site surveys

Data export

Ai-powered analytics

Zero-party data

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Qpoll Post Purchase Surveys

$10 / Month

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Post-purchase and on-site surveys for attribution, CRO, & more Show more

Qpoll Post Purchase Surveys is an innovative tool designed exclusively for Shopify merchants eager to harness direct-from-consumer (DFC) insights post-purchase. This platform empowers merchants to collect zero-party data, offering them the resources to make informed decisions and optimize their marketing budgets more effectively. By integrating seamlessly with Shopify, Qpoll allows users to strategically display questions within specific time frames, ensuring timely and relevant feedback from customers. Merchants can craft two distinct types of questions to tailor surveys to their unique needs. The primary mission of Qpoll is to equip businesses with actionable data and valuable consumer insights, driving smarter marketing strategies and enhancing overall business performance.

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Post-purchase surveys

On-site surveys

Customizable questions

Zero-party data

Direct-from-consumer data

Efficient attribution

Install App

Easy Polls & Surveys

$3.19 / Month

(4.4/5)

761 Reviews

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Create customizable polls and surveys with advanced submission controls and synchronization. Show more

Easy Polls & Surveys is a versatile app designed to streamline the creation and management of polls and surveys with over 20 customizable element options, including dropdowns, multiple choice, email collection, images, and star ratings. This app ensures you receive immediate submission notifications and allows you to set up custom email autoresponders for a personalized touch. With advanced features like submission controls and CAPTCHA, it effectively prevents spam and ensures data integrity. Organize and analyze submissions effortlessly in the POWR Dashboard, where integration with tools like Google Sheets and popular email platforms such as Mailchimp and Constant Contact is just a few clicks away. The app offers pre-built professional templates, or you can start from scratch with its fully customizable design options including colors, fonts, and more. Employ conditional logic to enhance user interaction, split surveys into multiple steps, and provide unique follow-ups with redirected pages or personalized thank-you messages. Supported by the comprehensive POWR Help Center, you can access live chat or 24/7 email support to confidently create and manage your survey projects.

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Conditional logic

Pre-built templates

Multiple question types

Instant notifications

Customizable polls

Advanced submission controls

Add to Site

Surveys

$1.8-$7.2 / Month

7.7

7 Reviews

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Collect valuable feedback with targeted, automated post-purchase surveys for improvement. Show more

Polls | Post Purchase Survey is a dynamic app designed to gather valuable customer feedback seamlessly through targeted surveys, tailored to specific customer segments. By leveraging insights from purchase history, location, and behavior, businesses can customize and integrate surveys effortlessly, thanks to the app's intuitive interface that requires no coding skills. Compatible with a multitude of CRM and email marketing tools, the app streamlines workflow by automating survey presentations following purchases, site visits, or specific actions. This timely feedback collection enables businesses to understand their customers better, refine product offerings, and make data-driven decisions to elevate customer satisfaction. By customizing survey questions, businesses can align feedback collection with strategic goals, fostering growth and strengthening customer engagement. Ultimately, Polls | Post Purchase Survey enhances efficiency by automating data collection, allowing businesses to channel their efforts towards essential growth initiatives.

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User-friendly interface

Crm integration

Automated feedback

Targeted surveys

Add to Site

OSOM Post Purchase Surveys

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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Instant feedback

Custom surveys

Ai-generated questions

Survey timing control

Response export

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Zigpoll Customer Surveys

$10-$100 / Month

9.4

388 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

Install App

Customer Surveys ‑ BYG

8.2

3 Reviews

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Boost customer engagement with Post Purchase Surveys & Upsells Show more

BYG ‑ Thank You Page Survey is a powerful tool designed to boost your sales by integrating seamless upsell opportunities on your thank you page. Easily create engaging upsell offers with its intuitive drag-and-drop editor, encouraging customers to make additional purchases and strengthening their connection with your brand. The app supports maximizing your average order value (AOV) by suggesting relevant products and invites customers to join your Facebook community, fostering deeper engagement. With features like one-click upsell, customers can enhance their orders without re-entering payment details, simplifying the purchase process. BYG also offers customizable offers tailored to individual customer preferences, cart contents, and product criteria, ensuring a personalized upselling experience. Additionally, enhance customer interaction by incorporating thank you page surveys, birthday collection forms, and automatically applied discounts, all brought to you by the Social Scheduler AI Auto Post team.

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Customizable offers

One-click upsells

Drag and drop editor

Post-purchase surveys

Automatic discounts

Checkout upsell offers

Install App

DC WhatsApp Marketing+Helpdesk

$49-$299 / Month

9.2

164 Reviews

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Manage Customer Service on WhatsApp, send Marketing Broadcasts Show more

DelightChat WhatsApp Marketing is a powerful tool designed to streamline and enhance your marketing efforts on WhatsApp, one of the world's most popular messaging platforms. It transforms how businesses interact with customers by providing features that enable personalized and engaging communication. With this app, you can create targeted campaigns, send promotional messages, and manage customer interactions efficiently from a single dashboard. DelightChat stands out by offering analytics to track the performance of your campaigns, helping you refine your strategies for better results. The app is user-friendly, making it accessible for businesses of all sizes looking to leverage WhatsApp as a marketing channel. Its integration capabilities ensure seamless sync with your existing systems and workflows. Ultimately, DelightChat empowers businesses to build stronger relationships with their customers through timely, relevant, and authentic engagement.

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Email integration

Unified dashboard

Whatsapp broadcasts

Multichannel messaging

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Hello24: WhatsApp Shop+Chatbot

$40-$75 / Month

9.1

1 Reviews

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WhatsApp Shop, Support & Marketing via official WhatsApp API

Customer engagement

Sales boosting

Whatsapp marketing

Product listing

Automated chatbots

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Ctx: WhatsApp Chat + Marketing

$8.99-$24.99 / Month

9.2

277 Reviews

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Support on whatsapp chat & recover abandoned carts with Chatix Show more

Ctx: WhatsApp Marketing + Chat is a versatile tool designed to enhance customer interactions and streamline business processes via WhatsApp. This app features a comprehensive widget offering functionalities such as support chat, FAQs, order tracking, and contact options, making it an all-in-one customer communication hub. It facilitates both manual and automated messaging for various scenarios, including abandoned checkout recovery, order confirmations, COD verification, and review requests, thus boosting engagement and sales. With the capability to leverage WhatsApp Business API, users can execute targeted marketing campaigns through pre-designed templates or custom messages, as well as send out broadcast messages. A shared inbox ensures that support teams can efficiently handle and respond to customer inquiries. Moreover, a mobile app component allows for managing abandoned cart recovery and other key functions on the go, while a Chrome extension supports these tasks seamlessly through Web WhatsApp. This comprehensive approach to WhatsApp marketing and customer support helps businesses maintain strong relations and improve customer satisfaction.

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Abandoned cart recovery

Order tracking

Whatsapp chat widget

Cod verification

Shared inbox

Automated messages

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Dab: Whatsapp Chat & Abandoned

7.6

136 Reviews

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Enable Whatsapp Chat and Abandoned Cart to increase sales Show more

Dab: Whatsapp Chat & Abandoned is a dynamic application designed to enhance your customer communication and drive sales growth. By integrating seamless chat functionality, it allows businesses to engage directly with customers, facilitating faster responses and building stronger relationships. The app is equipped with features like unlimited chat support and multiple agents, ensuring that no query goes unanswered. Its smart chat technology is not only time-saving but also significantly boosts conversion rates and order values. Through personalized interactions and efficient use of abandoned cart notifications, Dab transforms potential loss into successful transactions. This user-friendly app not only attracts organic traffic but also helps in optimizing overall marketing expenditure by converting satisfied customers into brand promoters.

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Abandoned cart recovery

Whatsapp chat integration

Order notification triggers

Unlimited chat support

Multiple support agents

1 on 1 interaction

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SH: WhatsApp Chat & Abandoned

7.9

65 Reviews

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WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart Show more

SH: WhatsApp Chat & Abandoned is an innovative app designed to help businesses recover abandoned carts efficiently through the power of WhatsApp. By leveraging advanced marketing automation tools, it allows businesses to monitor sales and optimize performance using real-time data. Sweethelp employs top-notch WhatsApp marketing strategies that enable you to reach customers more effectively and boost sales using automated, customizable templates, significantly enhancing your ROI and conversion rates. The app is designed to put your marketing efforts on autopilot, freeing you to focus on other aspects of your business. With features like a WhatsApp Chat button for excellent customer support and a Share button to increase referral sales, SH provides comprehensive solutions for engagement. Additionally, it facilitates re-engagement with lost customers through enticing offers and discounts and keeps customers informed of order activities through timely notifications. Whether it's recovering sales or enhancing customer interaction, SH: WhatsApp Chat & Abandoned is a crucial tool for growing your business.

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Customizable templates

Marketing automation

Abandoned cart recovery

Whatsapp live chat

Automatic notifications

Cash on delivery

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Shopify Whatsapp surveys apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

RateUp

Fuzzy Surveys

Wa : WhatsApp Marketing & Chat

Kanal: WhatsApp Marketing+Chat

KNO Post Purchase Surveys

EXT Thank You Page & Surveys

Fairing Post Purchase Surveys

Census: Customer Surveys

Trackey: Post Purchase Surveys

Qpoll Post Purchase Surveys

Easy Polls & Surveys

Surveys

OSOM Post Purchase Surveys

Zigpoll Customer Surveys

Customer Surveys ‑ BYG

DC WhatsApp Marketing+Helpdesk

Hello24: WhatsApp Shop+Chatbot

Ctx: WhatsApp Chat + Marketing

Dab: Whatsapp Chat & Abandoned

SH: WhatsApp Chat & Abandoned