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Zigpoll Customer Surveys logo

Zigpoll Customer Surveys

Develop by Shopify

$25-$198

/ Month
Free plan available

Post-purchase & on-site surveys for attribution, NPS, & more

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

About Zigpoll Customer Surveys

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Introduction Video

Description

Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month

Top Helpful Reviews

The Jacket Maker

Nov 13, 2025  on Shopify

These guys are super cool. They just don't reply in minutes, but also solve your problem in minutes. I've used 100s of e-commerce tools but never experienced such support. I would rate them 10 out of 5.

yumama

Nov 12, 2025  on Shopify

Very fast and helpful support for any questions I had on integrating the polling into my Shopify store. Easy and customizable also to my e-commerce page.

SugrSugr

Oct 21, 2025  on Shopify

I really like Zigpoll! It integrates really well with Shopify and lets you create attractive, high-performance surveys that our customers can fill out very quickly. The backend could be designed to be a little more intuitive and fast in a few places, but that's just a minor criticism I have. We are very happy with the app.

ecoNugenics

Oct 20, 2025  on Shopify

Zigpoll is a great way to collect customer data on your website. You can customize quite a bit with their different survey options. Their support team is extremely helpful and responds right away. Highly recommend

Nexto0l

Oct 19, 2025  on Shopify

I’ve just started using Zigpoll and I’m really impressed. The setup is seamless, the dashboard is clean, and it integrates perfectly into my Shopify thank-you page without any hassle. I love how flexible the survey builder is — it lets me collect genuine post-purchase insights in a really polished, on-brand way. Huge thanks to the team for building something that actually feels premium and easy to use. Excited to keep using it as my store grows.

Serious Player Only

Oct 19, 2025  on Shopify

Great customer service and support. Would highly recommend working with Zigpoll for something so vital to business success.

CROWDEDHEAVEN

Oct 14, 2025  on Shopify

We are absolutely thrilled with Zipooll! The app is super easy to set up and immediately intuitive – no long manuals, you can just click your way through. What’s really awesome: we get truly valuable feedback from our customers right after purchase. It helps us a lot to improve our offerings. The support is fantastic too! Jason responds super quickly and really helps with even the smallest issues. Plus, he always sends a video so you can follow along step by step without having to search around. In short: Zipooll is now indispensable for our shop. If you want to understand your customers better and make your shop even better, you absolutely have to try this app!

The Night Owl

Oct 12, 2025  on Shopify

Great customer service response to app users, Give us all the features we need and collects great data, lots of customizable options! super happy

Cassidy Labs

Sep 29, 2025  on Shopify

It's super easy to install, and it's so helpful hearing from your customers right after they purchased: - Why they purchased - Who they are - Freely give you ideas for other things you should sell

Jeremy Hoye

Sep 28, 2025  on Shopify

Really great product that is very easy to use. Support team are also very quick if needed. Highly recommend using them and very good pricing compared to other options.

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