Zigpoll Customer Surveys

Develop by Shopify

$25-$198

/ Month

Free plan available

Post-purchase & on-site surveys for attribution, NPS, & more

Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

Multilingual surveys

About Zigpoll Customer Surveys

Launched Apr 22, 2019

Built by Shopify

Address

Flat 10, Broadlands, Bournemouth, ENG, bh4 8dg, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Advanced post-purchase surveys that get quality responses. No coding required.
Customize and translate every detail. Localize for multiple languages.
Abandoned checkout campaigns. Uncover common pain points and recover carts.
Connect survey responses to your Shopify customer and order dashboards.
Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

Fast-loading and multilingual
Fully customizable and no-code setup
Integrates seamlessly with Shopify and marketing stacks
Gathers zero-party data with AI analytics
Helps optimize business roadmap, marketing spend, and conversion rates
Advanced post-purchase surveys with high response rates
Localizes for multiple languages
Facilitates abandoned checkout campaigns to recover carts
Connects survey responses to Shopify customer and order dashboards
Provides excellent customer support
Highly intuitive and easy-to-use interface
Flexibility in survey delivery methods
Actionable insights from gathered data
Doesn't slow down the store
Responsive and helpful support team, including personalized assistance from the founder

Cons

Some users may need support to fully utilize all functions
Complexity may require time to get accustomed to all features
Limitations on the number of emails that can be sent per month

Top Helpful Reviews

Prosperity Market

Jan 27, 2026 on Shopify

Extremely useful for gathering actionable customer feedback. It’s fully featured, easy to integrate and customize, and the support team responds incredibly fast. Highly recommend.

The Plants Project

Jan 13, 2026 on Shopify

Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.

That Good Good Shea

Jan 13, 2026 on Shopify

Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.

Focke-Wulf Watches

Jan 10, 2026 on Shopify

We've been using Zigpoll for half a year or so and the app is excellent. The surveys are simple, yet customisable to suit many different needs. The results are great, and clearly are engaging customers as intended. The config can be a little tricky at times, but the support team are responsive and know their product really well. We're very happy to continue using the app.

Botané

Dec 18, 2025 on Shopify

I've never experienced support as good and responsive as this. On top of that, the app is definitely the best on the market for creating surveys.

FUXBAU

Dec 16, 2025 on Shopify

We use Zigpoll to integrate various surveys into our Shopify store, such as post-purchase sale and exit intent surveys. The integration is seamless, and the support is fast, helpful, and friendly.

BODI Company, Inc.

Dec 12, 2025 on Shopify

We are using Zigpoll for gathering both long-time and new customer feedback, post-purchase surveys, and fielding product finder requests via our website. The app experience so far has been fantastic. Feature-rich, UI is intuitive, template options are plentiful, and the customization options make it easy for me to fine-tune each survey to our business end goals. Very happy with both Zigpoll's features/UX and the prompt response I received to my Support inquiry. Strongly recommend!

Evolution Power Tools SAS

Nov 26, 2025 on Shopify

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging! I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions. Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help. If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Møbelkompagniet

Nov 25, 2025 on Shopify

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from. And the support has been very helpful as well.

The Jacket Maker

Nov 13, 2025 on Shopify

These guys are super cool. They just don't reply in minutes, but also solve your problem in minutes. I've used 100s of e-commerce tools but never experienced such support. I would rate them 10 out of 5.

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