Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.7

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.2

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

9.1

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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Amplitude: Customer Analytics

9.1

5 Reviews

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Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

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Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

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Uncap Save & Share Carts

$19.99 / Month

9.1

1 Reviews

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Effortlessly save and share shopping carts; boost sales with insights. Show more

Uncap Save & Share Carts is an innovative app designed to enhance the shopping experience and significantly reduce cart abandonment. With this app, customers can effortlessly save and share their shopping carts, accessing them anytime from their account page for a seamless and convenient checkout experience. The app provides merchants with powerful insights through detailed cart analytics and product-based reports, enabling them to optimize sales strategies and recover lost revenue effectively. By allowing customers to save their carts for later purchases and enabling easy collaboration through cart sharing, it improves customer engagement and boosts conversion rates. Additionally, merchants can track saved carts and gain insights into customer behavior, helping them to understand which products are frequently saved and tailor their offerings accordingly. Uncap Save & Share Carts is a valuable tool for enhancing online shopping, driving sales, and maximizing customer satisfaction.

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Share carts

Save carts

Product reports

Cart analytics

Access saved carts

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Device Tracking Extension

$4.99 / Month

9.1

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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Little Registry: Gift Registry

$15-$99 / Month

8.2

1 Reviews

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Boost sales with custom, sharable gift registries for Shopify stores. Show more

Little Registry: Gift Registry is an innovative app designed to enhance retailers' sales by integrating customizable gift registries into their Shopify store. This app allows brands to provide exclusive perks, encouraging customers to create and share gift lists for occasions ranging from birthdays to holidays. By facilitating the sharing of these lists with friends and family, Little Registry helps stores attract new customers without incurring additional marketing costs. The purchases made via these registries are generally full-priced and have a lower return rate, thus boosting profitability. The app features a custom registry landing page, convenient “Add to Registry” buttons, and integrates seamlessly with Shopify POS for enhanced checkout processes. Additionally, it offers robust registry management tools including gift tracking and email alerts, along with comprehensive analytics and reports to provide insights into customer purchases and registry effectiveness. With white-glove onboarding and 24/7 support, retailers receive dedicated assistance to ensure smooth setup and ongoing operation.

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Shareable gift lists

Analytics & reports

Custom gift registries

Registry management

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Personalo Product Personalize

$5 / Month

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"Streamline product customization with AI-driven customer insights for merchants." Show more

Personalo Product Personalize is a cutting-edge app designed to streamline product customization for merchants. By utilizing the latest AI models, the app captures and generates precise visions and ideas for product personalization, reflecting the customer's preferences and tastes. This innovative approach significantly reduces the need for lengthy back-and-forth communication between merchants and customers, offering a one-click solution for customization. The app allows customers to review and adjust the final product design until it meets their expectations, ensuring satisfaction and accuracy in every order. Once the design is approved, merchants receive detailed personalization information directly in the order details, simplifying the production process. With Personalo Product Personalize, merchants can enhance customer satisfaction while saving time and effort in delivering tailor-made products.

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Product customization

One-click solution

Ai-driven insights

Customer vision generation

Image submission

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POWR: Customer Survey | Poll

$10.99-$98.99 / Month

7.2

49 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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Gojiberry Survey & Feedback

$15 / Month

9.1

30 Reviews

Unlock Deals

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

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Popupular

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Inventory management and insights for brands at popup events Show more

Popupular is an essential tool for businesses participating in popup events, designed to streamline inventory management and enhance customer interaction. This app seamlessly syncs your Shopify inventory with an Airtable base, allowing you to efficiently track what items are taken to events and easily check back in unsold stock. Eliminating the hassle of manual inventory reconciliation, Popupular ensures you never lose track of a single item, saving you time and reducing errors. Beyond inventory management, the app helps you identify Shopify customers who visit your events, providing valuable opportunities for direct engagement and feedback. With Popupular, managing your popup events becomes a breeze, enabling you to focus more on boosting sales and customer relationships. Embrace the convenience and efficiency of Popupular and transform the way you handle popup event logistics.

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Event tracking

Inventory syncing

Customer identification

Sales reconciliation

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Bread Pay Messaging

7.4

3 Reviews

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Offer on-site messaging and customer prequalification Show more

Bread Pay Messaging is a dynamic app that streamlines the financing process, enabling customers to pre-qualify for financing early in their shopping journey. By offering transparent financing options, the app increases customers' purchasing power and boosts sales for retailers. The intuitive process allows users to pre-qualify and complete their purchase in under 60 seconds, with order information seamlessly transferred to the retailer's server upon checkout. Retailers benefit from receiving full payment upfront, while Bread Pay assumes the risk by allowing customers to pay over time. The app ensures clear terms with no hidden fees, prepayment penalties, or deferred interest, making it a reliable choice for both shoppers and retailers. Retailers can also customize loan plans to meet diverse customer needs and gain actionable insights to re-engage abandoned shoppers, driving higher conversion rates.

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Pre-qualify financing

Checkout fast

Transparent terms

Custom loan plans

Re-engage shoppers

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PostRev - Discounts For Data

$9.99-$24.99 / Month

8.2

6 Reviews

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Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

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Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

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Amara: Customer Insights

$2750 / Month

8.2

2 Reviews

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Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

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Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

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Actiknow Analytics

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Analytics that suit your shop's needs Show more

Actiknow Analytics is a comprehensive data management app that aggregates all your relevant business data into one centralized platform, enabling seamless analysis tailored to your unique needs. With an intuitive interface, users can effortlessly generate reports that align with their business objectives, ensuring insights are both practical and actionable. The app facilitates the extraction of customer, product, and order data based on specific fields requested, offering flexibility and precision in data retrieval. Users are empowered to visualize their data in various formats, whether it's charts, graphs, or tables, enhancing clarity and decision-making. Actiknow Analytics caters to diverse business environments by providing a customizable and user-friendly experience, making it an essential tool for any data-driven enterprise.

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Custom reports

Data visualization

Customer data

Centralized data

Product data

Order data

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Juni

8.2

1 Reviews

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Get a centralised overview of your stores with real-time data. Show more

Juni is a robust financial management app designed to streamline cash flow oversight by consolidating data from multiple stores or storefronts into one centralized platform. With Juni, users can enjoy comprehensive insights into their finances, including a detailed view of Shopify Payments payouts, gross and net sales, as well as store costs. The app also provides valuable metrics such as Average Order Value and categorizes customers by return visits versus first-time purchases. Additionally, users can identify top-performing products and see sales trends across different countries. To access these features, a juni.co account is required, offering an instant enhancement to financial overview and management.

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Sales analytics

Customer insights

Real-time data

Top-performing products

Centralized overview

Integrate multiple stores

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ShopAI

$15 / Month

8.2

1 Reviews

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AI-driven customer support and insights for seamless shopping and increased sales. Show more

ShopAI is an innovative tool that integrates artificial intelligence directly into your product pages, offering a seamless shopping experience. Utilizing the power of OpenAI, it answers customer inquiries in real-time by using information from your product descriptions and customer reviews. This ensures shoppers receive quick, honest summaries about the products, helping them make informed purchase decisions. ShopAI not only boosts customer confidence but also reduces the volume of support questions, enhancing overall conversion rates. The app features AI-powered search capabilities, allowing customers to inquire about products effortlessly. Additionally, it provides concise AI-generated summaries of customer reviews, making feedback digestible at a glance. With full customization options, including multi-language support and personalized tones of voice, ShopAI is adaptable to diverse business needs and customer preferences.

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Multi-language support

Review summaries

Real-time q&a

Ai search assistance

Custom tone

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KNO Post Purchase Surveys

$19-$299 / Month

9.1

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

Amplitude: Customer Analytics

Uncap Save & Share Carts

Device Tracking Extension

Little Registry: Gift Registry

Personalo Product Personalize

POWR: Customer Survey | Poll

Gojiberry Survey & Feedback

Popupular

Bread Pay Messaging

PostRev - Discounts For Data

Amara: Customer Insights

Actiknow Analytics

Juni

ShopAI

KNO Post Purchase Surveys