Shopify Customer insights apps 2025

Okendo: Reviews & Loyalty

$19-$119 / Month

9.2

1,165 Reviews

Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

Show less

Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

Install App

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,842 Reviews

Unlock Deals

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

Show less

Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

Install App

Zigpoll Customer Surveys

$10-$100 / Month

9.4

428 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

Show less

Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

Install App

BR ‑ Better Reports

$19.9-$299.9 / Month

9.3

1,225 Reviews

Claim Offer

Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

Show less

Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

Install App

Whatsapp Marketing & Support

$4.99 / Month

9.1

83 Reviews

Claim Offer

Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.

Show less

Cart recovery

Order updates

Smart automation

Whatsapp commerce

Agent support

Install App

Gojiberry Survey & Feedback

$15 / Month

9.1

28 Reviews

Unlock Deals

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

Show less

Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

Install App

Gratisfaction

$19.99-$69.95 / Month

7.3

94 Reviews

Claim Offer

Boost your business by running giveaways & rewards program. Show more

Gratisfaction Loyalty Giveaway is a comprehensive app designed to elevate your marketing strategies by enhancing customer loyalty and engagement. Packed with features, it helps you increase sales, newsletter subscriptions, viral traffic, and customer interactions through various campaign types. With capabilities to run loyalty and rewards programs, refer-a-friend initiatives, and exciting giveaways, this app transforms customer engagement into rewarding experiences. Utilize pre-built templates to effortlessly set up contests, instant-win opportunities, and post-purchase campaigns within minutes. Gratisfaction also supports custom events like birthdays and anniversaries, allowing you to delight customers with personalized rewards. Whether you are looking to boost your online presence, gather valuable customer insights, or enhance brand loyalty, this app offers versatile rewards like coupons, discounts, free shipping, and more. Ideal for businesses on platforms like Shopify or Etsy, Gratisfaction Loyalty Giveaway seamlessly integrates with your sales channels to provide an enriched customer experience.

Show less

Pre-built templates

Loyalty programs

Giveaways & contests

Referral campaigns

Instant win campaigns

Birthday rewards

Install App

Amplitude: Customer Analytics

9.1

7 Reviews

Claim Offer

Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

Show less

Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

Install App

Kuma: AI Marketing Assistant

$199-$999 / Month

9.1

9 Reviews

Claim Offer

Kuma: AI-driven marketing, deep insights, privacy focused. Show more

Kuma: AI Marketing Assistant is a cutting-edge tool designed to revolutionize how businesses interact with their customers. By leveraging advanced AI algorithms, Kuma provides deep insights into customer behavior, enabling you to predict their purchasing preferences effectively. The app seamlessly integrates with major platforms like Meta Ads, Klaviyo, and HubSpot to help you execute highly targeted and relevant marketing campaigns. One of Kuma's standout features is its cookie-less operation, ensuring that customer privacy and boundaries are respected while still gathering valuable insights. With Kuma, businesses can enhance their growth trajectory by accurately targeting the right audience with the right messages. Additionally, the app allows you to understand the product buying journey, helping increase customer retention and satisfaction. Embrace a smarter marketing strategy with Kuma and optimize your customer engagement to achieve impactful results.

Show less

Targeted campaigns

Privacy focused

Understand customers

Predict buying behavior

Audience synchronization

No cookies tracking

Install App

WorkMagic Attribution

9.1

7 Reviews

Claim Offer

Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

Show less

Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

Install App

Omakase.ai

9

1 Reviews

Claim Offer

"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.

Show less

Conversation analytics

Voice-powered sales

Product scraping

Agentic dashboard

Install App

KNO Post Purchase Surveys

$19-$299 / Month

9.1

78 Reviews

Claim Offer

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

Show less

Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

Install App

Optimizely Data Platform

Claim Offer

Power your marketing and experimentation with customer data Show more

Optimizely Data Platform (ODP) is a robust customer data platform designed to streamline and centralize your ecommerce and website behavior data effortlessly. With just a few clicks, you can begin streaming valuable data from your store and various popular apps into ODP, helping you create comprehensive customer profiles for deeper insights. The platform facilitates seamless integration and empowers you to build powerful customer segments, enhancing your ability to target specific audience cohorts effectively. Take advantage of its built-in data science capabilities to generate auto-generated customer insights and observations, driving informed decision-making. ODP not only enhances segment creation for immediate activation but also powers your Optimizely experimentation program, allowing for targeted experimentation that significantly impacts the buyer journey. Make key strides in optimizing your ecommerce strategy with the rich data and analytics capabilities offered by Optimizely Data Platform.

Show less

Stream ecommerce data

Centralize customer data

Rich customer profiles

Targeted experimentation

Auto-generated insights

Data science reporting

Install App

Advanced Reporting & Analytics

$27 / Month

Claim Offer

Reports of your sales, products, customers and more.

Email notifications

Sales reports

Product analysis

Customer data

Custom dashboards

Install App

WunderAgent: AI Customer Tags

$9.99-$49.9 / Month

Claim Offer

AI-powered app for automated customer tagging and metafield updates. Show more

WunderAgent: AI Customer Tags is an innovative app designed to streamline customer management for merchants using advanced large-language models. The app enables automatic tagging of customers and updating metafields through prompts, scalable to thousands of users, and executed as batch jobs. By deeply analyzing customer profiles and order histories, WunderAgent identifies potential churn risks, optimizes marketing campaigns, and ensures clean, organized customer data—eliminating the need for rigid database queries. Merchants benefit from significant time savings, enhanced targeting precision, and improved insights while minimizing tool-switching. The app offers AI-powered tagging, allowing for efficient labeling, and effortless metafield updates, both of which contribute to better data management. Additionally, WunderAgent provides curated prompt templates, simplifying the process of customer analysis and enabling quick, actionable insights.

Show less

Ai-powered tagging

Metafield updates

Curated prompt templates

Install App

Shoora Product Recommendations

$9-$99 / Month

8.2

4 Reviews

Advanced AI powered personalized product recommendations app Show more

Shoora Product Recommendations is an innovative app designed to transform your eCommerce platform with AI-driven product recommendations that enhance conversions, boost sales, and elevate average order value. At its core, Shoora features powerful tools such as 'frequently bought together' suggestions, business goals tracking, manual recommendations, and intuitive smart PopUps. These capabilities enable businesses to create a remarkable and personalized shopping experience for their customers. With real-time ROI tracking and deep insights into customer behavior, Shoora allows you to make informed decisions to fine-tune your offerings. Additionally, the app supports a wide range of integrations including email, SMS, reviews, language translation, and subscriptions to fit your unique business needs. Download Shoora now and step into the future of eCommerce to witness an undeniable transformation in your brand's online presence.

Show less

Customer behavior insights

Frequently bought together

Manual recommendations

Smart popups

Business goals tracking

Real-time roi tracking

Own‑Kind

$50 / Month

8.2

3 Reviews

Claim Offer

Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

Show less

Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

Install App

Viz BI

Claim Offer

Analyse sales, profit and more with interactive dashboards Show more

Viz BI is a powerful analytics app designed to transform your store data—orders, products, customers, and more—into interactive and easy-to-understand charts. These visualizations are compiled into comprehensive dashboards, offering a full overview of your store’s performance across various metrics. With Viz BI, you can easily track trending and declining products, identify items prone to returns, and monitor your inventory to ensure top sellers remain in stock. The app allows you to compare performance over custom date ranges, providing flexibility and insights tailored to your business needs. Interactive charts enable intuitive navigation—simply click on a chart element to filter the entire dashboard. Additionally, you can switch between different chart values such as sales figures, quantities, and refunds, making data exploration both versatile and insightful.

Show less

Inventory management

Interactive dashboards

Performance comparison

Track trends

Identify problem items

Filterable charts

Install App

ReferTech

$39-$199 / Month

8.2

2 Reviews

Claim Offer

Customisable Referral Marketing Tool - Reward Brand Advocates Show more

ReferTech is a powerful app designed to effortlessly create and manage customizable referral marketing campaigns that appear at checkout for each customer. With ReferTech, customers are encouraged to share a unique discount link with friends, driving new customer acquisition through word-of-mouth. When a new customer redeems the referral link, the original referrer receives a reward, fostering customer loyalty and engagement. The app's intuitive setup and customization options allow businesses to align campaigns with their brand identity, enhancing marketing strategies. ReferTech also features A/B testing capabilities to optimize referral strategies effectively. Additionally, insightful reports provide live data on campaign performance, helping businesses identify and nurture their most valuable customers for sustained growth and increased sales. Overall, ReferTech is a comprehensive tool for expanding brand reach and bolstering customer relationships.

Show less

Referral rewards

Custom branding

Ab testing

Multiple campaigns

Auto checkout display

Live data reports

Install App

Amara: Customer Insights

$499 / Month

8.2

2 Reviews

Claim Offer

Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

Show less

Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

Install App

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 89 Apps

Okendo: Reviews & Loyalty

Report Pundit: Custom Reports

Zigpoll Customer Surveys

BR ‑ Better Reports

Whatsapp Marketing & Support

Gojiberry Survey & Feedback

Gratisfaction

Amplitude: Customer Analytics

Kuma: AI Marketing Assistant

WorkMagic Attribution

Omakase.ai

KNO Post Purchase Surveys

Optimizely Data Platform

Advanced Reporting & Analytics

WunderAgent: AI Customer Tags

Shoora Product Recommendations

Own‑Kind

Viz BI

ReferTech

Amara: Customer Insights