Shopify Customer insights apps 2025

Okendo: Reviews & Loyalty

$19-$119 / Month

9.2

1,136 Reviews

Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,598 Reviews

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Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.3

1,033 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$10-$100 / Month

9.3

401 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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Line Loyalty Program & Rewards

$15-$59 / Month

9.1

4 Reviews

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Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

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Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

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Omakase.ai | Voice AI Agent

$19-$399 / Month

7.5

7 Reviews

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"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.

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Conversation analytics

Voice-powered sales

Product scraping

Agentic dashboard

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KNO Post Purchase Surveys

$19-$299 / Month

6.9

81 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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HIKO Social Login

$2.49-$4.99 / Month

9.1

48 Reviews

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Enable one-click social login without creating an account. Show more

HIKO Social Login is a seamless solution that simplifies the signup process, allowing users to easily register using options like "Sign in with Google" or other one-click social media logins. By offering these convenient login methods, users are more likely to complete the signup process promptly, enabling businesses to quickly build their subscription lists for future retargeting opportunities. The app caters to merchants by providing an effortless setup process consisting of just five steps, which are fully customizable to match the aesthetics of their store design. HIKO Social Login supports integration with over 20 social media platforms, including Google One Tap, Apple, and LINE, ensuring a wide reach. Additionally, it offers robust integration capabilities with popular marketing tools such as Klaviyo, Mailchimp, Omnisend, and Contlo, enhancing customer engagement strategies. Merchants also benefit from insightful login statistics and customer analytics, helping them to better understand their audience and improve their marketing efforts.

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Customizable design

Easy setup

Email marketing integration

One-click login

20+ social integrations

Login statistics

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Survey Daddy

$9-$49 / Month

9.1

5 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

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Amplitude: Customer Analytics

9.1

5 Reviews

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Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

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Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

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Gojiberry Survey & Feedback

$15 / Month

9.1

28 Reviews

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Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

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ShopMate - AI Sales Assistant

$29-$189 / Month

8.2

1 Reviews

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Boost Engagement with Instant Product Recommendations Show more

ShopMate - AI Sales Assistant is an innovative app designed to revolutionize the retail experience by providing personalized support to both customers and sales staff. Utilizing advanced artificial intelligence, ShopMate offers real-time product recommendations, inventory status updates, and tailored promotions based on individual consumer preferences and shopping habits. For retail associates, the app serves as a valuable tool, enhancing customer interactions with instant access to detailed product information and customer profiles. ShopMate's intuitive interface ensures that users can easily navigate its features, making the shopping journey seamless and enjoyable. By integrating seamlessly with existing retail systems, it helps businesses to optimize sales strategies and enhance customer satisfaction. Whether in-store or online, ShopMate empowers retailers to deliver a more efficient and personalized shopping experience.

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Conversion tracking

Sales analytics

Ai recommendations

Customer insights

Real-time data

Automated suggestions

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Hidden Gems ‑ Pre&Post Surveys

$19 / Month

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Engage customers with seamless, enjoyable pre/post-purchase surveys for insights. Show more

Hidden Gems ‑ Pre&Post Surveys is a seamless solution for collecting valuable customer insights without interrupting the shopping journey. It features visually appealing and engaging surveys designed to enhance user experience rather than overwhelm. Utilizing the innovative Question Flow approach, the app presents one question at a time at strategic moments—either before a purchase is made on the site or after purchasing on Thank You and Order Status pages. This clever strategy ensures maximum engagement and meaningful data collection. Moreover, merchants can create surveys from scratch or customize ready-to-use templates tailored to their needs. To encourage participation, Hidden Gems integrates Shopify discount codes, offering automatic rewards to respondents, thus enriching the overall shopping and feedback experience.

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Pre/post-purchase surveys

Question flow approach

Shopify discount integration

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AL CustomerMetaSync

$9 / Month

9.1

1 Reviews

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Enhance personalization by collecting and updating customer metafields seamlessly. Show more

AL CustomerMetaSync is a powerful tool that enhances your ability to gather and manage customer information through metafields on your Thank You and Profile pages. By providing easy-to-use forms, it allows customers to register and update their information effortlessly. This app helps businesses collect valuable data, such as product surveys, NPS scores, and specific customer preferences, right after a purchase or during profile updates. These insights enable businesses to deliver highly personalized experiences and optimize their engagement and marketing strategies, leading to improved customer satisfaction and loyalty. Additionally, the app offers customers the convenience of updating their email marketing status directly from their Profile page. AL CustomerMetaSync simplifies the collection and management of critical customer data, paving the way for more targeted and effective communications.

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Thank you page integration

Collect metafields data

Update customer profiles

Enhance personalization

Profile page forms

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Kuma: Segment Analytics

$199-$999 / Month

9.1

9 Reviews

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Kuma: AI-driven marketing, deep insights, privacy focused. Show more

Kuma: AI Marketing Assistant is a cutting-edge tool designed to revolutionize how businesses interact with their customers. By leveraging advanced AI algorithms, Kuma provides deep insights into customer behavior, enabling you to predict their purchasing preferences effectively. The app seamlessly integrates with major platforms like Meta Ads, Klaviyo, and HubSpot to help you execute highly targeted and relevant marketing campaigns. One of Kuma's standout features is its cookie-less operation, ensuring that customer privacy and boundaries are respected while still gathering valuable insights. With Kuma, businesses can enhance their growth trajectory by accurately targeting the right audience with the right messages. Additionally, the app allows you to understand the product buying journey, helping increase customer retention and satisfaction. Embrace a smarter marketing strategy with Kuma and optimize your customer engagement to achieve impactful results.

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Targeted campaigns

Privacy focused

Understand customers

Predict buying behavior

Audience synchronization

No cookies tracking

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Shoora Product Recommendations

$9-$99 / Month

8.2

4 Reviews

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Advanced AI powered personalized product recommendations app Show more

Shoora Product Recommendations is an innovative app designed to transform your eCommerce platform with AI-driven product recommendations that enhance conversions, boost sales, and elevate average order value. At its core, Shoora features powerful tools such as 'frequently bought together' suggestions, business goals tracking, manual recommendations, and intuitive smart PopUps. These capabilities enable businesses to create a remarkable and personalized shopping experience for their customers. With real-time ROI tracking and deep insights into customer behavior, Shoora allows you to make informed decisions to fine-tune your offerings. Additionally, the app supports a wide range of integrations including email, SMS, reviews, language translation, and subscriptions to fit your unique business needs. Download Shoora now and step into the future of eCommerce to witness an undeniable transformation in your brand's online presence.

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Customer behavior insights

Frequently bought together

Manual recommendations

Smart popups

Business goals tracking

Real-time roi tracking

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KYC | Know Your Customer

$10-$50 / Month

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

Install App

Compose ‑ A/B Testing

8.2

2 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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Amara: Customer Insights

$499 / Month

9.1

2 Reviews

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Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

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Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

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CloudReels Scrollable Display

$4.99-$14.99 / Month

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Quickly transform the website into a Reels view within minutes Show more

CloudReels Instagram-like View is a dynamic app designed to transform your website into an engaging, Instagram-inspired shopping experience with just one click. This innovative tool enhances user interaction by presenting products in a familiar, scrollable reel format, akin to the popular Instagram Reels. By showcasing more items within the same shopping window, CloudReels effectively boosts user engagement and conversion rates. Its intuitive design includes features such as quick action buttons for 'Add to Cart', 'Like', and easy sharing options, streamlining the shopping journey. Users can gain valuable insights into customer preferences through its advanced dashboard, which tracks user activities and analytics. Furthermore, CloudReels allows for tailored product feed displays, helping businesses create curated and impactful marketing strategies. This app ensures a seamless and informative shopping experience by integrating comprehensive product details with quick checkout capabilities.

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Quick checkout

Add to cart

User engagement

Activity tracking

Reels conversion

Scrollable products

Install App

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 102 Apps

Okendo: Reviews & Loyalty

Report Pundit: Custom Reports

BR ‑ Better Reports

Zigpoll Customer Surveys

Line Loyalty Program & Rewards

Omakase.ai | Voice AI Agent

KNO Post Purchase Surveys

HIKO Social Login

Survey Daddy

Amplitude: Customer Analytics

Gojiberry Survey & Feedback

ShopMate - AI Sales Assistant

Hidden Gems ‑ Pre&Post Surveys

AL CustomerMetaSync

Kuma: Segment Analytics

Shoora Product Recommendations

KYC | Know Your Customer

Compose ‑ A/B Testing

Amara: Customer Insights

CloudReels Scrollable Display