Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.7

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.2

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

8.1

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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Device Tracking Extension

$4.99 / Month

9.1

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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Gojiberry Survey & Feedback

$15 / Month

9.1

30 Reviews

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Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

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Site Chat: A ChatGPT sales rep

$19-$399 / Month

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Provide customer support and gain insight with an AI Chatbot. Show more

Site Chat is an innovative AI chatbot designed to enhance your Shopify store by providing personalized customer support. This user-friendly tool requires no coding skills, allowing merchants to effortlessly train the bot with typical Q&As, ensuring it addresses customer queries efficiently. By harnessing AI-driven engagement analytics, Site Chat offers invaluable insights into customer behavior and needs, helping you refine your sales strategy. The chatbot is fully customizable, enabling it to seamlessly integrate with your brand's aesthetic through adjustable themes. This adaptability ensures a cohesive look and feel across your online platform. Integrate Site Chat into your Shopify store today and revolutionize the way you interact with your customers, delivering both satisfaction and increased engagement.

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Engagement analytics

Customizable themes

No-code training

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SurveyHive ‑ Customer Surveys

$12.95 / Month

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Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.

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Easy setup

Customer tagging

Customizable questions

Powerful reporting

5-star ratings

Emoji surveys

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Iterate

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"Boost customer insights with customizable, post-purchase Shopify surveys via Iterate." Show more

Iterate is a cutting-edge post-purchase survey app designed specifically for Shopify merchants to obtain essential customer insights. This straightforward and fully customizable tool seamlessly integrates into Shopify Checkout, enabling merchants to effortlessly gather feedback on customer preferences, track satisfaction, and measure Net Promoter Score (NPS). With its simple, no-code setup, users can launch surveys in minutes, transforming customer feedback into actionable insights to enhance products and customer experiences. Iterate facilitates meaningful business growth by sending survey data to Shopify or other preferred tools for deeper analysis. Its AI-powered analysis instantly converts survey responses into easy-to-understand insights, empowering merchants to effectively respond to customer needs and improve their offerings. By using Iterate, businesses can enhance customer satisfaction and foster loyalty, driving sustained success in the competitive marketplace.

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Customizable surveys

No-code setup

Integrate with shopify

Ai-powered analysis

Post-purchase feedback

Track satisfaction

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POWR: Customer Survey | Poll

$10.99-$98.99 / Month

7.2

49 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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Compose ‑ A/B Testing

8.2

2 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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Pasaro ‑ Drop Price Alert

$5 / Month

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Avoid lost sales by allowing visitors to create price alerts. Show more

Pasaro is an innovative app designed to enhance sales by targeting price-sensitive customers. By allowing visitors to sign up for price drop alerts on your products, Pasaro ensures that interested customers are automatically notified when prices decrease, thus driving potential traffic and conversions. The app offers valuable insights into customer price preferences, enabling data-driven decision-making for your business. Its integration process is seamless, making it easy to set up with your store. Additionally, Pasaro features a customizable button and price-alert form to engage with visitors effectively. With its intuitive dashboard, merchants can gain insights to refine their pricing strategies. Overall, Pasaro is a powerful tool for businesses looking to optimize their pricing and boost sales.

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Customizable forms

Price drop alerts

Easy integration

Insightful dashboard

Automatic notifications

Visitor engagement

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Customer.guru Net Promoter NPS

$50-$250 / Month

7.6

64 Reviews

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Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.

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Quick installation

Embed testimonials

Segmented satisfaction tracking

Product-based satisfaction analysis

Time-specific feedback

Order-frequency insights

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Amara: Customer Insights

$2750 / Month

8.2

2 Reviews

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Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

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Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

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Checkmate

9.1

2 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Performance tracking

Targeted recommendations

Customer analysis

Campaign activation

Gen-z platform

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Zithara Connect

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Effortlessly sync Shopify data to Zithara CRM for insightful analytics. Show more

Zithara Connect is a powerful tool designed to enhance your e-commerce experience by integrating your Shopify store with your Zithara CRM account. This app eliminates the hassle of manual data entry by automatically syncing customer orders and store information, ensuring your CRM is always up-to-date with real-time data. With Zithara Connect, you can effortlessly track customer purchases and monitor shopping behaviors, allowing you to access comprehensive analytics without the need to switch between platforms. The seamless integration runs quietly in the background, providing a streamlined workflow that empowers you to make informed business decisions. By accessing detailed Shopify insights alongside your existing CRM data in one place, you can deliver personalized and engaging customer experiences. Zithara Connect offers a holistic approach to managing your e-commerce operations, making it an indispensable tool for modern businesses.

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Comprehensive analytics

Automated data sync

Behavior monitoring

Customer purchase tracking

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VOILA Affiliates

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Set up commissions and access VOILA creators with 1 click. Show more

VOILA Affiliates is a powerful app designed to help brands expand their reach and boost sales through influencer marketing. By installing the app, brands gain access to the extensive VOILA creator network, enabling them to promote products via commissioned links embedded in social content. This approach not only drives significant revenue growth but also offers valuable market insights, helping businesses better understand their customers. The app facilitates easy affiliate program creation with a simple 1-step integration process, making it accessible even to those new to affiliate marketing. Brands can effortlessly promote their offerings among influential creators, track sales, and manage commissions in real time. With VOILA Affiliates, brands can optimize their marketing strategies and enhance their overall market presence through insightful and measurable campaigns.

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Real-time tracking

Market insights

1-click setup

Creator network

Commissioned links

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Bazar Pre Purchase Surveys

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Get discount by submitting survey Show more

Bazar Pre-Purchase Surveys is an innovative tool designed to help businesses convert, understand, and attract customers with ease. By adding the Bazar Discount Pop-Up to your website, you can incentivize visitors with unique discount codes in exchange for valuable insights and their email addresses. This user-friendly app requires no technical skills and allows you to set up within minutes. Choose from our intuitive 'ICP' survey templates or customize your own questions to gather the specific information you need. Survey responses are seamlessly connected to the customer's email and can be conveniently reviewed on your admin dashboard or downloaded as a CSV. Additionally, while the Bazar Pop-Up is active on your site, your store and discount offers will be promoted through our extensive email network, enhancing your reach and appeal.

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Affiliate marketing

Quick setup

Email capture

No coding

Response tracking

Admin dashboard

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HeyGena | Mobile AI Assistant

8.2

5 Reviews

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Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

Device Tracking Extension

Gojiberry Survey & Feedback

Site Chat: A ChatGPT sales rep

SurveyHive ‑ Customer Surveys

Iterate

POWR: Customer Survey | Poll

Compose ‑ A/B Testing

Pasaro ‑ Drop Price Alert

Customer.guru Net Promoter NPS

Amara: Customer Insights

Checkmate

Zithara Connect

VOILA Affiliates

Bazar Pre Purchase Surveys

HeyGena | Mobile AI Assistant