Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.9

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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Device Tracking Extension

$4.99 / Month

9.1

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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KYC | Know Your Customer

$2.99-$25 / Month

8.2

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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Checkmate

9.1

2 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Performance tracking

Targeted recommendations

Customer analysis

Campaign activation

Gen-z platform

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Vidhash Shoppable Video & CDP

$19-$299 / Month

9.1

2 Reviews

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Shoppable videos boosting sales and insights for Shopify stores. Show more

Vidhash is a dynamic app designed specifically for Shopify merchants, aiming to boost sales and customer engagement through interactive and shoppable videos. This innovative solution allows store owners to effortlessly embed product videos that enable customers to make purchases without leaving the page. Vidhash provides powerful real-time customer insights by capturing viewer interactions and shopping behaviors, aiding merchants in refining their marketing strategies. With the ability to track key metrics such as gross merchandise value (GMV), engagement, conversion funnels, and bounce rates in real-time, businesses can optimize their performance effectively. The app supports various flexible video formats and offers multilingual support, ensuring a seamless fit with your brand’s identity. Additionally, Vidhash's lightweight videos guarantee instant loading and smooth playback, enhancing the overall shopping experience.

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Performance optimization

Multilingual support

Interactive videos

Real-time insights

Instant loading

Flexible formats

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KNO Post Purchase Surveys

$19-$299 / Month

9.1

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Banxware Insights

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Simple insights into your sales performance Show more

Banxware Insights is a powerful app designed to provide comprehensive analysis of your sales performance and customer base. It helps businesses understand the dynamics between new and recurring customers, offering clear comparisons that can inform strategic decisions. By identifying the regions where your products sell best, the app enables targeted marketing and expansion efforts. Get detailed insights into your top-performing products and track the trajectory of your sales over time. With its user-friendly interface, Banxware Insights allows you to quickly pinpoint revenue peaks and recent trends, providing valuable data to optimize your business strategies. Additionally, the app highlights where your customers are coming from, giving you a competitive edge in understanding market demographics. Overall, Banxware Insights is an essential tool for businesses looking to maximize their sales potential and customer engagement.

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Customer analysis

Product performance

Sales trends

Regional insights

Revenue peaks

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Disco Post Purchase Ad Network

8

22 Reviews

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Target shoppers at the point of sale Show more

Disco Post Purchase Ad Network is a powerful app designed to enhance both advertising reach and revenue generation for businesses. It allows advertisers to connect with active shoppers from popular consumer brands like Caraway, ILIA, and Olukai, leveraging advanced machine learning technology to recommend non-competitive brands based on customers' purchase history and preferences. For businesses looking to monetize, the app offers the ability to display personalized post-purchase offers to boost profits on every transaction, all while allowing for customizable styling to match your website seamlessly. Setting up is easy and code-free, making it accessible for businesses without extensive technical expertise. Admission into the network is subject to review, ensuring quality and relevance. Disco effectively captures and converts clicks from high-LTV shoppers by utilizing predictive targeting and engaging verified consumers, thus enhancing customer acquisition and retention.

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Incremental revenue

Personalized insights

Cross-selling widget

Upsell post-purchase

Partnership report

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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Bloom Profit Analytics

6.1

2 Reviews

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Control costs and know what drives store revenue and profits Show more

Bloom Profit Analytics is a powerful tool designed to help Shopify store owners grow their businesses by consolidating revenue, costs, and ad spending across various platforms and channels. The app enables users to analyze key growth drivers, daily net profits, and premium-margin products, helping to identify and focus on the most profitable aspects of their business. With seamless integration with multiple advertising platforms such as Facebook, Google, Bing, Snapchat, and TikTok, users can gain a comprehensive view of their marketing efforts and adapt their strategies accordingly. Bloom Profit Analytics also offers detailed cohort analysis, allowing users to identify profitable customer segments and measure customer retention, which can inform targeted marketing and retention strategies. Store owners can effectively monitor their marketing campaigns, eliminate slow-moving stock, and reduce customer acquisition costs to improve overall efficiency. The app supports maximizing subscription revenue through direct-to-consumer sales analysis and provides insights into visitor, marketing, customer, inventory, and product metrics. Offering 24-hour live chat support, Bloom Profit Analytics ensures users have the guidance and assistance they need to make informed business decisions.

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Stock management

Ad platform integration

Customer cohorts

Consolidate revenue

Analyze key growth

Daily net profit

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Zithara Connect

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Effortlessly sync Shopify data to Zithara CRM for insightful analytics. Show more

Zithara Connect is a powerful tool designed to enhance your e-commerce experience by integrating your Shopify store with your Zithara CRM account. This app eliminates the hassle of manual data entry by automatically syncing customer orders and store information, ensuring your CRM is always up-to-date with real-time data. With Zithara Connect, you can effortlessly track customer purchases and monitor shopping behaviors, allowing you to access comprehensive analytics without the need to switch between platforms. The seamless integration runs quietly in the background, providing a streamlined workflow that empowers you to make informed business decisions. By accessing detailed Shopify insights alongside your existing CRM data in one place, you can deliver personalized and engaging customer experiences. Zithara Connect offers a holistic approach to managing your e-commerce operations, making it an indispensable tool for modern businesses.

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Comprehensive analytics

Automated data sync

Behavior monitoring

Customer purchase tracking

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AdCohort ‑ Smart Ad Spend

$14.99-$49.99 / Month

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Optimize ad spend with real-time customer insights and ready-to-use segments.

Real-time analytics

One-click csv export

Pre-built cohorts

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Predflow: AI Growth Assistant

$129-$229 / Month

8.2

5 Reviews

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AI-driven Customer Segmentation & Hyper-personalisation Show more

Predflow: AI Growth Assistant is a revolutionary platform designed to empower small and medium-sized businesses (SMBs) by harnessing the power of data science. Its sophisticated AI recommendation engine continuously analyzes customer browsing and purchasing behavior, enabling businesses to create automated segments tailored to achieve specific goals, such as increasing orders, average order value (AOV), and customer engagement. With Predflow, businesses can precisely identify which customers are likely to repurchase, the ideal products or collections to promote, the optimal discount rates, and the best communication channels to use. The platform offers more than just segmentation; it provides strategic guidance on channels, discounts, and products to spotlight. Comprehensive analyses at the customer, store, and product level support data-driven business decisions. Seamless integration with popular outreach tools allows for effortless, one-click segment synchronization, while its intuitive, ChatGPT-like interface makes segment creation a natural process.

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Product analysis

Ai recommended segments

Channel guidance

Outreach integration

Chatgpt-like interface

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ShopMate - AI Sales Assistant

$29-$189 / Month

8.2

1 Reviews

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Boost Engagement with Instant Product Recommendations Show more

ShopMate - AI Sales Assistant is an innovative app designed to revolutionize the retail experience by providing personalized support to both customers and sales staff. Utilizing advanced artificial intelligence, ShopMate offers real-time product recommendations, inventory status updates, and tailored promotions based on individual consumer preferences and shopping habits. For retail associates, the app serves as a valuable tool, enhancing customer interactions with instant access to detailed product information and customer profiles. ShopMate's intuitive interface ensures that users can easily navigate its features, making the shopping journey seamless and enjoyable. By integrating seamlessly with existing retail systems, it helps businesses to optimize sales strategies and enhance customer satisfaction. Whether in-store or online, ShopMate empowers retailers to deliver a more efficient and personalized shopping experience.

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Conversion tracking

Sales analytics

Ai recommendations

Customer insights

Real-time data

Automated suggestions

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Iterate

Claim Offer

"Boost customer insights with customizable, post-purchase Shopify surveys via Iterate." Show more

Iterate is a cutting-edge post-purchase survey app designed specifically for Shopify merchants to obtain essential customer insights. This straightforward and fully customizable tool seamlessly integrates into Shopify Checkout, enabling merchants to effortlessly gather feedback on customer preferences, track satisfaction, and measure Net Promoter Score (NPS). With its simple, no-code setup, users can launch surveys in minutes, transforming customer feedback into actionable insights to enhance products and customer experiences. Iterate facilitates meaningful business growth by sending survey data to Shopify or other preferred tools for deeper analysis. Its AI-powered analysis instantly converts survey responses into easy-to-understand insights, empowering merchants to effectively respond to customer needs and improve their offerings. By using Iterate, businesses can enhance customer satisfaction and foster loyalty, driving sustained success in the competitive marketplace.

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Customizable surveys

No-code setup

Integrate with shopify

Ai-powered analysis

Post-purchase feedback

Track satisfaction

Install App

Bazar Pre Purchase Surveys

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Get discount by submitting survey Show more

Bazar Pre-Purchase Surveys is an innovative tool designed to help businesses convert, understand, and attract customers with ease. By adding the Bazar Discount Pop-Up to your website, you can incentivize visitors with unique discount codes in exchange for valuable insights and their email addresses. This user-friendly app requires no technical skills and allows you to set up within minutes. Choose from our intuitive 'ICP' survey templates or customize your own questions to gather the specific information you need. Survey responses are seamlessly connected to the customer's email and can be conveniently reviewed on your admin dashboard or downloaded as a CSV. Additionally, while the Bazar Pop-Up is active on your site, your store and discount offers will be promoted through our extensive email network, enhancing your reach and appeal.

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Affiliate marketing

Quick setup

Email capture

No coding

Response tracking

Admin dashboard

Install App

ReferTech

$39-$199 / Month

8.2

2 Reviews

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Customisable Referral Marketing Tool - Reward Brand Advocates Show more

ReferTech is a powerful app designed to effortlessly create and manage customizable referral marketing campaigns that appear at checkout for each customer. With ReferTech, customers are encouraged to share a unique discount link with friends, driving new customer acquisition through word-of-mouth. When a new customer redeems the referral link, the original referrer receives a reward, fostering customer loyalty and engagement. The app's intuitive setup and customization options allow businesses to align campaigns with their brand identity, enhancing marketing strategies. ReferTech also features A/B testing capabilities to optimize referral strategies effectively. Additionally, insightful reports provide live data on campaign performance, helping businesses identify and nurture their most valuable customers for sustained growth and increased sales. Overall, ReferTech is a comprehensive tool for expanding brand reach and bolstering customer relationships.

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Referral rewards

Custom branding

Ab testing

Multiple campaigns

Auto checkout display

Live data reports

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

Device Tracking Extension

KYC | Know Your Customer

Checkmate

Vidhash Shoppable Video & CDP

KNO Post Purchase Surveys

Banxware Insights

Disco Post Purchase Ad Network

Affiniv NPS, Survey & Feedback

Bloom Profit Analytics

Zithara Connect

AdCohort ‑ Smart Ad Spend

Predflow: AI Growth Assistant

ShopMate - AI Sales Assistant

Iterate

Bazar Pre Purchase Surveys

ReferTech