Shopify Customer insights apps 2025

Okendo: Reviews & Loyalty

$19-$119 / Month

9.2

1,219 Reviews

Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,670 Reviews

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Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.3

1,083 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.3

442 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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Line Loyalty Program & Rewards

$15-$299 / Month

9.1

15 Reviews

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Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

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Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

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KNO Post Purchase Surveys

$19-$299 / Month

9.1

85 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Own‑Kind

$50 / Month

9.1

7 Reviews

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Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

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Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

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Omakase.ai | Voice AI Agent

$49-$399 / Month

9.1

6 Reviews

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"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.

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Conversation analytics

Voice-powered sales

Product scraping

Agentic dashboard

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POWR: Customer Survey | Poll

$10.99-$98.99 / Month

9.1

49 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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CA: WhatsApp Order Button

$4.99 / Month

9.1

5 Reviews

Enable instant WhatsApp orders and chats with customizable buttons. Show more

The CA: WhatsApp Order Button is a versatile app that enhances customer interaction by allowing them to initiate a WhatsApp chat or place an order directly from product, collection, and search pages. Users can easily customize the button's appearance, placement, and message content to align with their website's aesthetic and functionality. The app offers robust real-time analytics, tracking click activity by device, country, and page source, providing valuable insights into customer behavior. It supports seamless integration with Meta Pixel through the Conversions API, enabling effective ad tracking and optimization. The app's user-friendly theme editor allows for easy setup without requiring any coding expertise. With its smart WhatsApp widget, businesses can enjoy personalized messaging, selective triggers, and instant communication with their customers. Additionally, it supports customizable WhatsApp messages and phone numbers for different products or collections, enhancing the personal touch in customer service.

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Real-time analytics

Customizable buttons

Meta pixel integration

Easy theme editor

Instant whatsapp orders

Survey Daddy

$9-$49 / Month

9.1

9 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

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AL CustomerMetaSync

$9 / Month

9.1

4 Reviews

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Enhance personalization by collecting and updating customer metafields seamlessly. Show more

AL CustomerMetaSync is a powerful tool that enhances your ability to gather and manage customer information through metafields on your Thank You and Profile pages. By providing easy-to-use forms, it allows customers to register and update their information effortlessly. This app helps businesses collect valuable data, such as product surveys, NPS scores, and specific customer preferences, right after a purchase or during profile updates. These insights enable businesses to deliver highly personalized experiences and optimize their engagement and marketing strategies, leading to improved customer satisfaction and loyalty. Additionally, the app offers customers the convenience of updating their email marketing status directly from their Profile page. AL CustomerMetaSync simplifies the collection and management of critical customer data, paving the way for more targeted and effective communications.

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Thank you page integration

Collect metafields data

Update customer profiles

Enhance personalization

Profile page forms

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OSOM Post Purchase Surveys

9.1

2 Reviews

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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Instant feedback

Custom surveys

Ai-generated questions

Survey timing control

Response export

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HeyGena | Mobile AI Assistant

$50 / Month

9.1

5 Reviews

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Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

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eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

9.1

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

Install App

Compra Post Purchase Surveys

$30-$100 / Month

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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.

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Pre-built templates

One-click integration

Real-time dashboard

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Shoora Product Recommendations

$9-$99 / Month

8.2

4 Reviews

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Advanced AI powered personalized product recommendations app Show more

Shoora Product Recommendations is an innovative app designed to transform your eCommerce platform with AI-driven product recommendations that enhance conversions, boost sales, and elevate average order value. At its core, Shoora features powerful tools such as 'frequently bought together' suggestions, business goals tracking, manual recommendations, and intuitive smart PopUps. These capabilities enable businesses to create a remarkable and personalized shopping experience for their customers. With real-time ROI tracking and deep insights into customer behavior, Shoora allows you to make informed decisions to fine-tune your offerings. Additionally, the app supports a wide range of integrations including email, SMS, reviews, language translation, and subscriptions to fit your unique business needs. Download Shoora now and step into the future of eCommerce to witness an undeniable transformation in your brand's online presence.

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Customer behavior insights

Frequently bought together

Manual recommendations

Smart popups

Business goals tracking

Real-time roi tracking

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Compose ‑ A/B Testing

8.2

2 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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ShopAI

$15 / Month

9.1

1 Reviews

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AI-driven customer support and insights for seamless shopping and increased sales. Show more

ShopAI is an innovative tool that integrates artificial intelligence directly into your product pages, offering a seamless shopping experience. Utilizing the power of OpenAI, it answers customer inquiries in real-time by using information from your product descriptions and customer reviews. This ensures shoppers receive quick, honest summaries about the products, helping them make informed purchase decisions. ShopAI not only boosts customer confidence but also reduces the volume of support questions, enhancing overall conversion rates. The app features AI-powered search capabilities, allowing customers to inquire about products effortlessly. Additionally, it provides concise AI-generated summaries of customer reviews, making feedback digestible at a glance. With full customization options, including multi-language support and personalized tones of voice, ShopAI is adaptable to diverse business needs and customer preferences.

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Multi-language support

Review summaries

Real-time q&a

Ai search assistance

Custom tone

Install App

Bazar Pre Purchase Surveys

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Get discount by submitting survey Show more

Bazar Pre-Purchase Surveys is an innovative tool designed to help businesses convert, understand, and attract customers with ease. By adding the Bazar Discount Pop-Up to your website, you can incentivize visitors with unique discount codes in exchange for valuable insights and their email addresses. This user-friendly app requires no technical skills and allows you to set up within minutes. Choose from our intuitive 'ICP' survey templates or customize your own questions to gather the specific information you need. Survey responses are seamlessly connected to the customer's email and can be conveniently reviewed on your admin dashboard or downloaded as a CSV. Additionally, while the Bazar Pop-Up is active on your site, your store and discount offers will be promoted through our extensive email network, enhancing your reach and appeal.

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Affiliate marketing

Quick setup

Email capture

No coding

Response tracking

Admin dashboard

Install App

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Okendo: Reviews & Loyalty

Report Pundit: Custom Reports

BR ‑ Better Reports

Zigpoll Customer Surveys

Line Loyalty Program & Rewards

KNO Post Purchase Surveys

Own‑Kind

Omakase.ai | Voice AI Agent

POWR: Customer Survey | Poll

CA: WhatsApp Order Button

Survey Daddy

AL CustomerMetaSync

OSOM Post Purchase Surveys

HeyGena | Mobile AI Assistant

eCommix ‑ Google Sheets Sync

Compra Post Purchase Surveys

Shoora Product Recommendations

Compose ‑ A/B Testing

ShopAI

Bazar Pre Purchase Surveys