Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,727 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

Show less

Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

Install App

Okendo: Reviews & Loyalty

$19-$299 / Month

9.2

1,265 Reviews

Claim Offer

Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

Show less

Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

Install App

BR ‑ Better Reports

$19.9-$299.9 / Month

9.2

1,100 Reviews

Claim Offer

Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

Show less

Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

Install App

Zigpoll Customer Surveys

$25-$198 / Month

9.3

460 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

Show less

Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

Install App

KYC | Know Your Customer

$2.99-$25 / Month

8.1

6 Reviews

Claim Offer

Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

Show less

Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

Install App

Line Loyalty Program & Rewards

$15-$299 / Month

9.1

20 Reviews

Claim Offer

Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

Show less

Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

Install App

Device Tracking Extension

$4.99 / Month

9.1

4 Reviews

Claim Offer

Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

Show less

Device type tracking

Visual dashboard insights

Clear trend charts

Install App

Survey Daddy

$9-$49 / Month

9.1

11 Reviews

Claim Offer

Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

Show less

Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

Install App

KNO Post Purchase Surveys

$19-$299 / Month

9.1

85 Reviews

Claim Offer

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

Show less

Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

Install App

POWR: Customer Survey | Poll

$10.99-$98.99 / Month

9.1

49 Reviews

Claim Offer

Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

Show less

Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

Install App

Omnichannel Marketing &Support

$4.99 / Month

9.1

86 Reviews

Claim Offer

Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.

Show less

Cart recovery

Order updates

Smart automation

Whatsapp commerce

Agent support

Install App

ShopAI

$15 / Month

8.2

1 Reviews

Claim Offer

AI-driven customer support and insights for seamless shopping and increased sales. Show more

ShopAI is an innovative tool that integrates artificial intelligence directly into your product pages, offering a seamless shopping experience. Utilizing the power of OpenAI, it answers customer inquiries in real-time by using information from your product descriptions and customer reviews. This ensures shoppers receive quick, honest summaries about the products, helping them make informed purchase decisions. ShopAI not only boosts customer confidence but also reduces the volume of support questions, enhancing overall conversion rates. The app features AI-powered search capabilities, allowing customers to inquire about products effortlessly. Additionally, it provides concise AI-generated summaries of customer reviews, making feedback digestible at a glance. With full customization options, including multi-language support and personalized tones of voice, ShopAI is adaptable to diverse business needs and customer preferences.

Show less

Multi-language support

Review summaries

Real-time q&a

Ai search assistance

Custom tone

Install App

Amplitude: Customer Analytics

(3.2/5)

5 Reviews

Claim Offer

Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

Show less

Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

Install App

WunderAgent: AI Customer Tags

$9.99-$49.9 / Month

Claim Offer

AI-powered app for automated customer tagging and metafield updates. Show more

WunderAgent: AI Customer Tags is an innovative app designed to streamline customer management for merchants using advanced large-language models. The app enables automatic tagging of customers and updating metafields through prompts, scalable to thousands of users, and executed as batch jobs. By deeply analyzing customer profiles and order histories, WunderAgent identifies potential churn risks, optimizes marketing campaigns, and ensures clean, organized customer data—eliminating the need for rigid database queries. Merchants benefit from significant time savings, enhanced targeting precision, and improved insights while minimizing tool-switching. The app offers AI-powered tagging, allowing for efficient labeling, and effortless metafield updates, both of which contribute to better data management. Additionally, WunderAgent provides curated prompt templates, simplifying the process of customer analysis and enabling quick, actionable insights.

Show less

Ai-powered tagging

Metafield updates

Curated prompt templates

Install App

Gojiberry Survey & Feedback

$15 / Month

9.1

30 Reviews

Unlock Deals

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

Show less

Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

Install App

CA: WhatsApp Order Button

$4.99 / Month

9.1

5 Reviews

Enable instant WhatsApp orders and chats with customizable buttons. Show more

The CA: WhatsApp Order Button is a versatile app that enhances customer interaction by allowing them to initiate a WhatsApp chat or place an order directly from product, collection, and search pages. Users can easily customize the button's appearance, placement, and message content to align with their website's aesthetic and functionality. The app offers robust real-time analytics, tracking click activity by device, country, and page source, providing valuable insights into customer behavior. It supports seamless integration with Meta Pixel through the Conversions API, enabling effective ad tracking and optimization. The app's user-friendly theme editor allows for easy setup without requiring any coding expertise. With its smart WhatsApp widget, businesses can enjoy personalized messaging, selective triggers, and instant communication with their customers. Additionally, it supports customizable WhatsApp messages and phone numbers for different products or collections, enhancing the personal touch in customer service.

Show less

Real-time analytics

Customizable buttons

Meta pixel integration

Easy theme editor

Instant whatsapp orders

Shoora Product Recommendations

$9-$99 / Month

8.2

4 Reviews

Claim Offer

Advanced AI powered personalized product recommendations app Show more

Shoora Product Recommendations is an innovative app designed to transform your eCommerce platform with AI-driven product recommendations that enhance conversions, boost sales, and elevate average order value. At its core, Shoora features powerful tools such as 'frequently bought together' suggestions, business goals tracking, manual recommendations, and intuitive smart PopUps. These capabilities enable businesses to create a remarkable and personalized shopping experience for their customers. With real-time ROI tracking and deep insights into customer behavior, Shoora allows you to make informed decisions to fine-tune your offerings. Additionally, the app supports a wide range of integrations including email, SMS, reviews, language translation, and subscriptions to fit your unique business needs. Download Shoora now and step into the future of eCommerce to witness an undeniable transformation in your brand's online presence.

Show less

Customer behavior insights

Frequently bought together

Manual recommendations

Smart popups

Business goals tracking

Real-time roi tracking

Install App

Actiknow Analytics

Claim Offer

Analytics that suit your shop's needs Show more

Actiknow Analytics is a comprehensive data management app that aggregates all your relevant business data into one centralized platform, enabling seamless analysis tailored to your unique needs. With an intuitive interface, users can effortlessly generate reports that align with their business objectives, ensuring insights are both practical and actionable. The app facilitates the extraction of customer, product, and order data based on specific fields requested, offering flexibility and precision in data retrieval. Users are empowered to visualize their data in various formats, whether it's charts, graphs, or tables, enhancing clarity and decision-making. Actiknow Analytics caters to diverse business environments by providing a customizable and user-friendly experience, making it an essential tool for any data-driven enterprise.

Show less

Custom reports

Data visualization

Customer data

Centralized data

Product data

Order data

Install App

ReferTech

$39-$199 / Month

8.2

2 Reviews

Claim Offer

Customisable Referral Marketing Tool - Reward Brand Advocates Show more

ReferTech is a powerful app designed to effortlessly create and manage customizable referral marketing campaigns that appear at checkout for each customer. With ReferTech, customers are encouraged to share a unique discount link with friends, driving new customer acquisition through word-of-mouth. When a new customer redeems the referral link, the original referrer receives a reward, fostering customer loyalty and engagement. The app's intuitive setup and customization options allow businesses to align campaigns with their brand identity, enhancing marketing strategies. ReferTech also features A/B testing capabilities to optimize referral strategies effectively. Additionally, insightful reports provide live data on campaign performance, helping businesses identify and nurture their most valuable customers for sustained growth and increased sales. Overall, ReferTech is a comprehensive tool for expanding brand reach and bolstering customer relationships.

Show less

Referral rewards

Custom branding

Ab testing

Multiple campaigns

Auto checkout display

Live data reports

Install App

Iterate

Claim Offer

"Boost customer insights with customizable, post-purchase Shopify surveys via Iterate." Show more

Iterate is a cutting-edge post-purchase survey app designed specifically for Shopify merchants to obtain essential customer insights. This straightforward and fully customizable tool seamlessly integrates into Shopify Checkout, enabling merchants to effortlessly gather feedback on customer preferences, track satisfaction, and measure Net Promoter Score (NPS). With its simple, no-code setup, users can launch surveys in minutes, transforming customer feedback into actionable insights to enhance products and customer experiences. Iterate facilitates meaningful business growth by sending survey data to Shopify or other preferred tools for deeper analysis. Its AI-powered analysis instantly converts survey responses into easy-to-understand insights, empowering merchants to effectively respond to customer needs and improve their offerings. By using Iterate, businesses can enhance customer satisfaction and foster loyalty, driving sustained success in the competitive marketplace.

Show less

Customizable surveys

No-code setup

Integrate with shopify

Ai-powered analysis

Post-purchase feedback

Track satisfaction

Install App

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

Line Loyalty Program & Rewards

Device Tracking Extension

Survey Daddy

KNO Post Purchase Surveys

POWR: Customer Survey | Poll

Omnichannel Marketing &Support

ShopAI

Amplitude: Customer Analytics

WunderAgent: AI Customer Tags

Gojiberry Survey & Feedback

CA: WhatsApp Order Button

Shoora Product Recommendations

Actiknow Analytics

ReferTech

Iterate