Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

9

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.1

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

8.4

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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KNO Post Purchase Surveys

$19-$299 / Month

9.1

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Device Tracking Extension

$4.99 / Month

9.1

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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Vidhash Shoppable Video & CDP

$19-$299 / Month

9.1

2 Reviews

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Shoppable videos boosting sales and insights for Shopify stores. Show more

Vidhash is a dynamic app designed specifically for Shopify merchants, aiming to boost sales and customer engagement through interactive and shoppable videos. This innovative solution allows store owners to effortlessly embed product videos that enable customers to make purchases without leaving the page. Vidhash provides powerful real-time customer insights by capturing viewer interactions and shopping behaviors, aiding merchants in refining their marketing strategies. With the ability to track key metrics such as gross merchandise value (GMV), engagement, conversion funnels, and bounce rates in real-time, businesses can optimize their performance effectively. The app supports various flexible video formats and offers multilingual support, ensuring a seamless fit with your brand’s identity. Additionally, Vidhash's lightweight videos guarantee instant loading and smooth playback, enhancing the overall shopping experience.

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Performance optimization

Multilingual support

Interactive videos

Real-time insights

Instant loading

Flexible formats

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Juni

8.2

1 Reviews

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Get a centralised overview of your stores with real-time data. Show more

Juni is a robust financial management app designed to streamline cash flow oversight by consolidating data from multiple stores or storefronts into one centralized platform. With Juni, users can enjoy comprehensive insights into their finances, including a detailed view of Shopify Payments payouts, gross and net sales, as well as store costs. The app also provides valuable metrics such as Average Order Value and categorizes customers by return visits versus first-time purchases. Additionally, users can identify top-performing products and see sales trends across different countries. To access these features, a juni.co account is required, offering an instant enhancement to financial overview and management.

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Sales analytics

Customer insights

Real-time data

Top-performing products

Centralized overview

Integrate multiple stores

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Amara: Customer Insights

$2750 / Month

8.2

2 Reviews

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Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

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Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

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Rex Feedback

$7.99-$12.99 / Month

8.2

1 Reviews

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Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.

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Email notifications

Customizable button

Client profiles

File export

Optimized files

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Line Loyalty Program & Rewards

$15-$299 / Month

9.1

23 Reviews

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Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

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Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

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Compose ‑ A/B Testing

8.2

2 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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FreeStand

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Track sampling campaigns, view customer data, and optimize marketing effortlessly. Show more

FreeStand is an innovative app designed to revolutionize the way brands track and analyze their sampling campaigns. By seamlessly integrating with the FreeStand platform, it empowers brands to gain a comprehensive view of their customer interactions and sampling outcomes. With FreeStand, you can effortlessly monitor customer data, track orders, and measure the revenue impact of your sampling efforts, all within a streamlined dashboard. This valuable tool provides real-time insights, enabling you to fine-tune your marketing strategies and optimize campaign performance. Its seamless data synchronization eliminates the need for cumbersome manual setups, allowing brands to focus on driving results. Ultimately, FreeStand helps you turn sampling into a powerful tool for converting interest into tangible sales and measurable growth.

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Integrate seamlessly

Track sampling impact

View customer data

Monitor order performance

Measure campaign revenue

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Bread Pay Messaging

7.4

3 Reviews

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Offer on-site messaging and customer prequalification Show more

Bread Pay Messaging is a dynamic app that streamlines the financing process, enabling customers to pre-qualify for financing early in their shopping journey. By offering transparent financing options, the app increases customers' purchasing power and boosts sales for retailers. The intuitive process allows users to pre-qualify and complete their purchase in under 60 seconds, with order information seamlessly transferred to the retailer's server upon checkout. Retailers benefit from receiving full payment upfront, while Bread Pay assumes the risk by allowing customers to pay over time. The app ensures clear terms with no hidden fees, prepayment penalties, or deferred interest, making it a reliable choice for both shoppers and retailers. Retailers can also customize loan plans to meet diverse customer needs and gain actionable insights to re-engage abandoned shoppers, driving higher conversion rates.

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Pre-qualify financing

Checkout fast

Transparent terms

Custom loan plans

Re-engage shoppers

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CA: WhatsApp Order Button

$4.99 / Month

8.2

5 Reviews

Enable instant WhatsApp orders and chats with customizable buttons. Show more

The CA: WhatsApp Order Button is a versatile app that enhances customer interaction by allowing them to initiate a WhatsApp chat or place an order directly from product, collection, and search pages. Users can easily customize the button's appearance, placement, and message content to align with their website's aesthetic and functionality. The app offers robust real-time analytics, tracking click activity by device, country, and page source, providing valuable insights into customer behavior. It supports seamless integration with Meta Pixel through the Conversions API, enabling effective ad tracking and optimization. The app's user-friendly theme editor allows for easy setup without requiring any coding expertise. With its smart WhatsApp widget, businesses can enjoy personalized messaging, selective triggers, and instant communication with their customers. Additionally, it supports customizable WhatsApp messages and phone numbers for different products or collections, enhancing the personal touch in customer service.

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Real-time analytics

Customizable buttons

Meta pixel integration

Easy theme editor

Instant whatsapp orders

Survey Daddy

$9-$49 / Month

9.1

11 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

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Grow Halo

$99 / Month

6.6

1 Reviews

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Optimizes marketing with sophisticated data for brand growth. Show more

Roasberry is an advanced digital marketing optimization platform designed to help contemporary brands enhance their Return on Ad Spend (ROAS). Utilizing sophisticated data models, Roasberry offers deep, thorough, and customizable campaign analyses to empower businesses to optimize their advertising strategies and scale operations profitably. With seamless integrations with major platforms like Google and Meta, Roasberry ensures comprehensive insights and visualizations that are crucial for fine-tuning ad performance. The app provides detailed customer, product, and marketing analytics, enabling businesses to gain a deeper understanding of their market dynamics. With dynamic real-time insights, Roasberry helps brands navigate their marketing strategy effectively. Additionally, the platform offers multi-touch attribution to track conversions and identify winning ads, ensuring informed decision-making for continuous growth.

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Conversion tracking

Multi-touch attribution

Marketing analytics

Product analytics

Customer analytics

Data visualization

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OSOM Post Purchase Surveys

9.1

3 Reviews

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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Instant feedback

Custom surveys

Ai-generated questions

Survey timing control

Response export

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Brandwagon

Claim Offer

"Boost insights with AI voice interviews, customizing engagement for actionable feedback." Show more

Brandwagon revolutionizes customer feedback by replacing traditional surveys with AI-driven voice interviews, offering a more engaging and insightful experience. This innovative app allows businesses to customize conversations to align with their brand voice and product segments, ensuring a personalized touch. By deploying these interactive interviews via QR codes or email links, Brandwagon significantly boosts completion rates and uncovers true customer motivations and usage patterns. The app automatically transforms these rich interactions into ready-to-use testimonials, high-quality user-generated content, and actionable insights, streamlining the feedback process. Businesses can track completion rates in real-time, ensuring they can quickly adapt their strategies. Brandwagon empowers companies to turn customer feedback into meaningful conversations, providing a deeper understanding of their audience and boosting overall engagement.

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Real-time tracking

Ai voice interviews

Customizable conversations

Auto-generate testimonials

Quality ugc

Qr code deployment

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

KNO Post Purchase Surveys

Device Tracking Extension

Vidhash Shoppable Video & CDP

Juni

Amara: Customer Insights

Rex Feedback

Line Loyalty Program & Rewards

Compose ‑ A/B Testing

FreeStand

Bread Pay Messaging

CA: WhatsApp Order Button

Survey Daddy

Grow Halo

OSOM Post Purchase Surveys

Brandwagon