Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.7

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.3

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

8.2

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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Device Tracking Extension

$4.99 / Month

9.1

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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Vidhash Shoppable Video & CDP

$19-$299 / Month

9.1

2 Reviews

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Shoppable videos boosting sales and insights for Shopify stores. Show more

Vidhash is a dynamic app designed specifically for Shopify merchants, aiming to boost sales and customer engagement through interactive and shoppable videos. This innovative solution allows store owners to effortlessly embed product videos that enable customers to make purchases without leaving the page. Vidhash provides powerful real-time customer insights by capturing viewer interactions and shopping behaviors, aiding merchants in refining their marketing strategies. With the ability to track key metrics such as gross merchandise value (GMV), engagement, conversion funnels, and bounce rates in real-time, businesses can optimize their performance effectively. The app supports various flexible video formats and offers multilingual support, ensuring a seamless fit with your brand’s identity. Additionally, Vidhash's lightweight videos guarantee instant loading and smooth playback, enhancing the overall shopping experience.

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Performance optimization

Multilingual support

Interactive videos

Real-time insights

Instant loading

Flexible formats

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Survey Daddy

$9-$49 / Month

9.1

11 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

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Amplitude: Customer Analytics

9.1

5 Reviews

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Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

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Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

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Line Loyalty Program & Rewards

$15-$299 / Month

9.1

23 Reviews

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Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

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Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

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HIKO Social Login

$2.49-$4.99 / Month

8.2

47 Reviews

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Enable one-click social login without creating an account. Show more

HIKO Social Login is a seamless solution that simplifies the signup process, allowing users to easily register using options like "Sign in with Google" or other one-click social media logins. By offering these convenient login methods, users are more likely to complete the signup process promptly, enabling businesses to quickly build their subscription lists for future retargeting opportunities. The app caters to merchants by providing an effortless setup process consisting of just five steps, which are fully customizable to match the aesthetics of their store design. HIKO Social Login supports integration with over 20 social media platforms, including Google One Tap, Apple, and LINE, ensuring a wide reach. Additionally, it offers robust integration capabilities with popular marketing tools such as Klaviyo, Mailchimp, Omnisend, and Contlo, enhancing customer engagement strategies. Merchants also benefit from insightful login statistics and customer analytics, helping them to better understand their audience and improve their marketing efforts.

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Customizable design

Easy setup

Email marketing integration

One-click login

20+ social integrations

Login statistics

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Omnichannel Marketing &Support

$4.99 / Month

9.1

86 Reviews

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Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.

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Cart recovery

Order updates

Smart automation

Whatsapp commerce

Agent support

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Twinny

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Unleash Business Insights with SocialCommerce Show more

Twinny is a groundbreaking app designed to transform your business with its state-of-the-art technology and user-friendly features. It allows businesses to gain profound customer insights through advanced social listening, ensuring a deeper understanding of customer needs. With seamless integration capabilities with Shopify, Twinny makes managing and optimizing your online store effortless. Its robust analytics fuel growth by enabling personalized engagement and informed, data-driven decisions. Set your business apart from the competition by embracing the revolutionary potential of Twinny. Whether you're looking to enhance customer interaction or streamline operations, Twinny offers the tools you need to thrive in the competitive market landscape.

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Data-driven decisions

Advanced social listening

Seamless shop integration

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eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

9.1

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

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Checkmate

9.1

2 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Performance tracking

Targeted recommendations

Customer analysis

Campaign activation

Gen-z platform

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Grow Halo

$99 / Month

6.6

1 Reviews

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Optimizes marketing with sophisticated data for brand growth. Show more

Roasberry is an advanced digital marketing optimization platform designed to help contemporary brands enhance their Return on Ad Spend (ROAS). Utilizing sophisticated data models, Roasberry offers deep, thorough, and customizable campaign analyses to empower businesses to optimize their advertising strategies and scale operations profitably. With seamless integrations with major platforms like Google and Meta, Roasberry ensures comprehensive insights and visualizations that are crucial for fine-tuning ad performance. The app provides detailed customer, product, and marketing analytics, enabling businesses to gain a deeper understanding of their market dynamics. With dynamic real-time insights, Roasberry helps brands navigate their marketing strategy effectively. Additionally, the platform offers multi-touch attribution to track conversions and identify winning ads, ensuring informed decision-making for continuous growth.

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Conversion tracking

Multi-touch attribution

Marketing analytics

Product analytics

Customer analytics

Data visualization

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VOILA Affiliates

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Set up commissions and access VOILA creators with 1 click. Show more

VOILA Affiliates is a powerful app designed to help brands expand their reach and boost sales through influencer marketing. By installing the app, brands gain access to the extensive VOILA creator network, enabling them to promote products via commissioned links embedded in social content. This approach not only drives significant revenue growth but also offers valuable market insights, helping businesses better understand their customers. The app facilitates easy affiliate program creation with a simple 1-step integration process, making it accessible even to those new to affiliate marketing. Brands can effortlessly promote their offerings among influential creators, track sales, and manage commissions in real time. With VOILA Affiliates, brands can optimize their marketing strategies and enhance their overall market presence through insightful and measurable campaigns.

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Real-time tracking

Market insights

1-click setup

Creator network

Commissioned links

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Attribute: Checkout Survey

$39-$199 / Month

(1.6/5)

2 Reviews

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Customizable Post-checkout Survey with beautiful reporting. Show more

Attribute: Checkout Survey is an innovative app designed to unveil where your customers are truly sourced from, providing invaluable first-party data directly from them. By integrating seamlessly with the Shopify checkout process, it ensures a smooth, on-brand customer experience without redirecting traffic away from your site. The app delivers clear visual insights, detailed charts, and comprehensive reporting to help you understand which advertising and growth strategies are effective and which are not. Users can effortlessly access real-time customer and revenue reports, and exportable data makes analysis straightforward. Additionally, Attribute offers customizable post-checkout customer surveys and automated email campaigns, further enhancing response rates and insights. This powerful tool simplifies the process of tapping into actionable data, assisting brands in refining their marketing strategies with confidence.

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Seamless shopify integration

Customizable post-checkout survey

Visual insights reporting

Real-time customer reporting

Automated post-checkout emails

Exportable database

Install App

ReferTech

$39-$199 / Month

8.2

2 Reviews

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Customisable Referral Marketing Tool - Reward Brand Advocates Show more

ReferTech is a powerful app designed to effortlessly create and manage customizable referral marketing campaigns that appear at checkout for each customer. With ReferTech, customers are encouraged to share a unique discount link with friends, driving new customer acquisition through word-of-mouth. When a new customer redeems the referral link, the original referrer receives a reward, fostering customer loyalty and engagement. The app's intuitive setup and customization options allow businesses to align campaigns with their brand identity, enhancing marketing strategies. ReferTech also features A/B testing capabilities to optimize referral strategies effectively. Additionally, insightful reports provide live data on campaign performance, helping businesses identify and nurture their most valuable customers for sustained growth and increased sales. Overall, ReferTech is a comprehensive tool for expanding brand reach and bolstering customer relationships.

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Referral rewards

Custom branding

Ab testing

Multiple campaigns

Auto checkout display

Live data reports

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CustomerPlus

(3/5)

2 Reviews

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The only secure one-click login for Facebook, Google, and more Show more

CustomerPlus is designed to enhance the shopping experience by offering a seamless one-click social login, reducing friction in the login and registration processes. This approach leads to increased conversion rates and minimizes cart abandonment, directly boosting sales for businesses. Data security is a top priority, with robust measures in place to protect user information during social logins. CustomerPlus integrates effortlessly with Shopify, ensuring quick and hassle-free setup so users can instantly enjoy its benefits. The app not only simplifies access for customers but also provides businesses with valuable customer insights for more targeted marketing strategies. With its user-friendly design and powerful features, CustomerPlus is a valuable addition to any e-commerce platform, helping to streamline operations and enhance customer engagement.

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Cart abandonment reduction

Easy shopify integration

One-click login

Data security

Reduce friction

Higher conversion

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

Device Tracking Extension

Vidhash Shoppable Video & CDP

Survey Daddy

Amplitude: Customer Analytics

Line Loyalty Program & Rewards

HIKO Social Login

Omnichannel Marketing &Support

Twinny

eCommix ‑ Google Sheets Sync

Checkmate

Grow Halo

VOILA Affiliates

Attribute: Checkout Survey

ReferTech

CustomerPlus