Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.5

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.8

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

8.2

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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KNO Post Purchase Surveys

$19-$299 / Month

9.1

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Omnichannel Marketing &Support

$4.99 / Month

9.1

86 Reviews

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Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.

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Cart recovery

Order updates

Smart automation

Whatsapp commerce

Agent support

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Amplitude: Customer Analytics

9.1

5 Reviews

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Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

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Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

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eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

9.1

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

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Checkmate

9.1

2 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Performance tracking

Targeted recommendations

Customer analysis

Campaign activation

Gen-z platform

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AI Post‑Purchase Surveys

$39-$149 / Month

7.5

11 Reviews

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For attribution, customer insights, and better marketing Show more

AI Post‑Purchase Surveys, branded as Bestie, transforms the survey creation process, making it effortless and efficient with the help of artificial intelligence. Designed to relieve the hassle of crafting surveys from scratch, Bestie auto-generates surveys tailored to your specific needs, allowing you to engage with your customers seamlessly. With a quick onboarding process, you can have your first survey live in under five minutes. Bestie doesn't just stop at creating surveys; it offers powerful analytics, providing week-over-week performance insights. The app delivers automated insights from your customer data, enabling you to make informed decisions without any specialized expertise. Furthermore, Bestie helps you achieve better audience segmentation to understand your customers like never before, assisting in scaling your brand effectively.

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Customer segmentation

Automated insights

Effortless onboarding

Ai-generated surveys

Week over week analysis

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Little Registry: Gift Registry

$15-$99 / Month

8.2

1 Reviews

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Boost sales with custom, sharable gift registries for Shopify stores. Show more

Little Registry: Gift Registry is an innovative app designed to enhance retailers' sales by integrating customizable gift registries into their Shopify store. This app allows brands to provide exclusive perks, encouraging customers to create and share gift lists for occasions ranging from birthdays to holidays. By facilitating the sharing of these lists with friends and family, Little Registry helps stores attract new customers without incurring additional marketing costs. The purchases made via these registries are generally full-priced and have a lower return rate, thus boosting profitability. The app features a custom registry landing page, convenient “Add to Registry” buttons, and integrates seamlessly with Shopify POS for enhanced checkout processes. Additionally, it offers robust registry management tools including gift tracking and email alerts, along with comprehensive analytics and reports to provide insights into customer purchases and registry effectiveness. With white-glove onboarding and 24/7 support, retailers receive dedicated assistance to ensure smooth setup and ongoing operation.

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Shareable gift lists

Analytics & reports

Custom gift registries

Registry management

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Compose ‑ A/B Testing

8.2

2 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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Feedback Box

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Collect post-purchase feedback via Shopify for actionable customer insights. Show more

Feedback Box is a powerful app designed to help merchants gain a deeper understanding of their customers by capturing valuable feedback immediately after a purchase when engagement is at its peak. Seamlessly integrating with Shopify checkout pages, the app presents targeted surveys to customers during the checkout thank-you phase, ensuring their experiences and opinions are fresh and top-of-mind. With its intuitive, real-time analytics dashboard, merchants can easily navigate interactive charts and apply filters to distill actionable insights. Feedback Box also offers a versatile custom survey builder, featuring various question types and conditional logic to tailor questions to specific customer interactions. The app enables merchants to export collected customer responses in universally compatible formats such as Excel, CSV, and JSON, allowing for easy integration with other tools and systems. By leveraging immediate post-purchase feedback, businesses can refine their products and services, ultimately enhancing customer satisfaction and driving growth.

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Real-time analytics

Post-purchase surveys

Custom survey builder

Instant export options

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Predflow: AI Growth Assistant

$129-$229 / Month

8.2

5 Reviews

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AI-driven Customer Segmentation & Hyper-personalisation Show more

Predflow: AI Growth Assistant is a revolutionary platform designed to empower small and medium-sized businesses (SMBs) by harnessing the power of data science. Its sophisticated AI recommendation engine continuously analyzes customer browsing and purchasing behavior, enabling businesses to create automated segments tailored to achieve specific goals, such as increasing orders, average order value (AOV), and customer engagement. With Predflow, businesses can precisely identify which customers are likely to repurchase, the ideal products or collections to promote, the optimal discount rates, and the best communication channels to use. The platform offers more than just segmentation; it provides strategic guidance on channels, discounts, and products to spotlight. Comprehensive analyses at the customer, store, and product level support data-driven business decisions. Seamless integration with popular outreach tools allows for effortless, one-click segment synchronization, while its intuitive, ChatGPT-like interface makes segment creation a natural process.

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Product analysis

Ai recommended segments

Channel guidance

Outreach integration

Chatgpt-like interface

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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AL CustomerMetaSync

$9 / Month

8.2

4 Reviews

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Enhance personalization by collecting and updating customer metafields seamlessly. Show more

AL CustomerMetaSync is a powerful tool that enhances your ability to gather and manage customer information through metafields on your Thank You and Profile pages. By providing easy-to-use forms, it allows customers to register and update their information effortlessly. This app helps businesses collect valuable data, such as product surveys, NPS scores, and specific customer preferences, right after a purchase or during profile updates. These insights enable businesses to deliver highly personalized experiences and optimize their engagement and marketing strategies, leading to improved customer satisfaction and loyalty. Additionally, the app offers customers the convenience of updating their email marketing status directly from their Profile page. AL CustomerMetaSync simplifies the collection and management of critical customer data, paving the way for more targeted and effective communications.

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Thank you page integration

Collect metafields data

Update customer profiles

Enhance personalization

Profile page forms

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GrowthPhysics

$39 / Month

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The easiest way to grow your eCommerce store with confidence. Show more

GrowthPhysics is your go-to app for accelerating the growth of your Shopify store with ease and confidence. Developed by experienced Growth Executives and Data Engineers, this app equips you with advanced customer analytics at the click of a button. No more spending tens of thousands of dollars to access critical insights like Customer Acquisition Cost (CAC), Lifetime Value (LTV), Return on Ad Spend (RoAS), and Cohort Analysis. These tools help you make informed decisions and drive predictable growth for your eCommerce business. GrowthPhysics empowers you to harness data effectively, turning complex analytics into simple, actionable strategies. Transform your store’s potential with intelligent insights, all made accessible and affordable.

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Cohort analysis

Customer analytics

Predictable growth

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ShopMate - AI Sales Assistant

$29-$189 / Month

8.2

1 Reviews

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Boost Engagement with Instant Product Recommendations Show more

ShopMate - AI Sales Assistant is an innovative app designed to revolutionize the retail experience by providing personalized support to both customers and sales staff. Utilizing advanced artificial intelligence, ShopMate offers real-time product recommendations, inventory status updates, and tailored promotions based on individual consumer preferences and shopping habits. For retail associates, the app serves as a valuable tool, enhancing customer interactions with instant access to detailed product information and customer profiles. ShopMate's intuitive interface ensures that users can easily navigate its features, making the shopping journey seamless and enjoyable. By integrating seamlessly with existing retail systems, it helps businesses to optimize sales strategies and enhance customer satisfaction. Whether in-store or online, ShopMate empowers retailers to deliver a more efficient and personalized shopping experience.

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Conversion tracking

Sales analytics

Ai recommendations

Customer insights

Real-time data

Automated suggestions

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Uncap Save & Share Carts

$19.99 / Month

9.1

1 Reviews

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Effortlessly save and share shopping carts; boost sales with insights. Show more

Uncap Save & Share Carts is an innovative app designed to enhance the shopping experience and significantly reduce cart abandonment. With this app, customers can effortlessly save and share their shopping carts, accessing them anytime from their account page for a seamless and convenient checkout experience. The app provides merchants with powerful insights through detailed cart analytics and product-based reports, enabling them to optimize sales strategies and recover lost revenue effectively. By allowing customers to save their carts for later purchases and enabling easy collaboration through cart sharing, it improves customer engagement and boosts conversion rates. Additionally, merchants can track saved carts and gain insights into customer behavior, helping them to understand which products are frequently saved and tailor their offerings accordingly. Uncap Save & Share Carts is a valuable tool for enhancing online shopping, driving sales, and maximizing customer satisfaction.

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Share carts

Save carts

Product reports

Cart analytics

Access saved carts

Install App

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

KNO Post Purchase Surveys

Omnichannel Marketing &Support

Amplitude: Customer Analytics

eCommix ‑ Google Sheets Sync

Checkmate

AI Post‑Purchase Surveys

Little Registry: Gift Registry

Compose ‑ A/B Testing

Feedback Box

Predflow: AI Growth Assistant

Aide AI Support Automation

AL CustomerMetaSync

GrowthPhysics

ShopMate - AI Sales Assistant

Uncap Save & Share Carts