Shopify Customer insights apps 2026

Actiknow Analytics

Analytics that suit your shop's needs Show more

Actiknow Analytics is a comprehensive data management app that aggregates all your relevant business data into one centralized platform, enabling seamless analysis tailored to your unique needs. With an intuitive interface, users can effortlessly generate reports that align with their business objectives, ensuring insights are both practical and actionable. The app facilitates the extraction of customer, product, and order data based on specific fields requested, offering flexibility and precision in data retrieval. Users are empowered to visualize their data in various formats, whether it's charts, graphs, or tables, enhancing clarity and decision-making. Actiknow Analytics caters to diverse business environments by providing a customizable and user-friendly experience, making it an essential tool for any data-driven enterprise.

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Customer.guru Net Promoter NPS

$50-$250 / Month

7.6

64 Reviews

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Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.

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AFS Analytics

$24.95-$399 / Month

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Advanced Analytics solution to boost your sales Show more

AFS Analytics is a comprehensive tool designed to elevate the performance of your online store by offering deep insights into user behavior and ad campaign effectiveness. It provides a robust suite of powerful indicators that enable you to analyze product performance and understand customer expectations, allowing you to optimize both marketing campaigns and sales strategies effectively. The app is easy to install, making it accessible for businesses of all sizes. With the aid of artificial intelligence, AFS Analytics helps you anticipate major trends, giving you a competitive edge in the market. It also unveils hidden keywords from search engines, empowering you with critical data for enhancing SEO strategies. Additionally, the app identifies which advertising campaigns generate the most revenue, ensuring your marketing budget is allocated efficiently. Ultimately, AFS Analytics helps you get to know your visitors better, enabling you to meet their needs more effectively.

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Brandwagon

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"Boost insights with AI voice interviews, customizing engagement for actionable feedback." Show more

Brandwagon revolutionizes customer feedback by replacing traditional surveys with AI-driven voice interviews, offering a more engaging and insightful experience. This innovative app allows businesses to customize conversations to align with their brand voice and product segments, ensuring a personalized touch. By deploying these interactive interviews via QR codes or email links, Brandwagon significantly boosts completion rates and uncovers true customer motivations and usage patterns. The app automatically transforms these rich interactions into ready-to-use testimonials, high-quality user-generated content, and actionable insights, streamlining the feedback process. Businesses can track completion rates in real-time, ensuring they can quickly adapt their strategies. Brandwagon empowers companies to turn customer feedback into meaningful conversations, providing a deeper understanding of their audience and boosting overall engagement.

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KNO Post Purchase Surveys

$19-$299 / Month

7.9

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Survey Daddy

$9-$49 / Month

8.2

11 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Okendo: Reviews & Loyalty

$19-$299 / Month

7.9

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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TenChaty: AI Chatbot+Live Chat

$18.8-$188 / Month

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Instant global support with AI chatbot: fast setup, 24/7 service. Show more

Tenchaty is an innovative app designed to revolutionize customer support for merchants by deploying a powerful AI chatbot in just three minutes. With its 24/7 automated service, Tenchaty ensures that customer inquiries are addressed promptly, significantly reducing the workload for human agents and increasing response speed. The app features a smart inbox that allows for seamless transitions to human staff when needed, complete with one-click translation and customer info previews to enhance service efficiency. Merchants can easily configure FAQs, prompts, and a knowledge base within the app, guaranteeing accurate and consistent answers for customer queries. Tenchaty also offers detailed customer insights, empowering merchants to understand and respond to consumer needs better. This combination of automation and smart integration makes Tenchaty an essential tool for businesses seeking to optimize their global customer support operations.

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Hidden Gems ‑ Pre&Post Surveys

$19 / Month

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Engage customers with seamless, enjoyable pre/post-purchase surveys for insights. Show more

Hidden Gems ‑ Pre&Post Surveys is a seamless solution for collecting valuable customer insights without interrupting the shopping journey. It features visually appealing and engaging surveys designed to enhance user experience rather than overwhelm. Utilizing the innovative Question Flow approach, the app presents one question at a time at strategic moments—either before a purchase is made on the site or after purchasing on Thank You and Order Status pages. This clever strategy ensures maximum engagement and meaningful data collection. Moreover, merchants can create surveys from scratch or customize ready-to-use templates tailored to their needs. To encourage participation, Hidden Gems integrates Shopify discount codes, offering automatic rewards to respondents, thus enriching the overall shopping and feedback experience.

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Glimpse: Post Purchase Surveys

8.2

2 Reviews

Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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CheckMate

$2.99-$12.99 / Month

8.2

6 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Marquet Cloud

$1995-$795 / Month

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Marquet virtual events redefine shopping experiences. Show more

Marquet Cloud is a transformative app that empowers small and mid-sized businesses by bridging the gap between traditional retail and the digital marketplace. It offers a robust platform for merchants to expand their reach and engage more personally with their customer base, making it an ideal ally in the shift towards online shopping. By providing live streaming capabilities, Marquet Cloud enables real-time interaction during events, enhancing customer engagement through live chats. The app offers dynamic tools for showcasing products within the live stream, ensuring that merchants can present their offerings effectively. Seamlessly integrating with popular e-commerce platforms like Shopify, Marquet Cloud ensures easy product syncing and management for an uninterrupted shopping experience. Additionally, comprehensive analytics are provided, giving merchants valuable insights into customer behavior and preferences to tailor their offerings better. Overall, Marquet Cloud opens up a world of opportunities for businesses aiming to grow in the digital age.

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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WishSpark

$4.99-$29.99 / Month

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Boost sales with customizable, no-login wishlists and customer insights. Show more

WishSpark is a seamless integration tool designed to enhance your e-commerce platform by allowing customers to easily create wishlists on product, collection, and quick view pages. With a hassle-free one-click setup and auto-install capabilities for popular themes, WishSpark can be up and running swiftly, though manual support is available if needed. It uniquely supports guest wishlists, eliminating the need for customers to log in, and helps increase conversion by sending reminders to customers about wishlist items they've yet to purchase. Business owners can gain valuable insights by tracking wishlist actions, customer interest, and identifying top-performing products. WishSpark offers a fully customizable layout to ensure the aesthetic coherence of your store by matching its style and design. Additionally, it empowers you to send personalized notifications to customers about wishlist items on sale or low in stock, making it indispensable for any e-commerce platform.

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GroPulse ‑ Purchase Surveys

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"Boost customer insights with customizable purchase surveys for actionable feedback."

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Bloom Profit Analytics

6.1

2 Reviews

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Control costs and know what drives store revenue and profits Show more

Bloom Profit Analytics is a powerful tool designed to help Shopify store owners grow their businesses by consolidating revenue, costs, and ad spending across various platforms and channels. The app enables users to analyze key growth drivers, daily net profits, and premium-margin products, helping to identify and focus on the most profitable aspects of their business. With seamless integration with multiple advertising platforms such as Facebook, Google, Bing, Snapchat, and TikTok, users can gain a comprehensive view of their marketing efforts and adapt their strategies accordingly. Bloom Profit Analytics also offers detailed cohort analysis, allowing users to identify profitable customer segments and measure customer retention, which can inform targeted marketing and retention strategies. Store owners can effectively monitor their marketing campaigns, eliminate slow-moving stock, and reduce customer acquisition costs to improve overall efficiency. The app supports maximizing subscription revenue through direct-to-consumer sales analysis and provides insights into visitor, marketing, customer, inventory, and product metrics. Offering 24-hour live chat support, Bloom Profit Analytics ensures users have the guidance and assistance they need to make informed business decisions.

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Verfacto: Marketing analytics

$99-$659 / Month

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Customer analytics, real-time profiles, segmentation, RFM, LTV Show more

Verfacto: Marketing Analytics is a powerful tool designed to transform how businesses understand and engage their audiences. By leveraging advanced data analysis, this app empowers marketers to dive deep into consumer behavior, offering insights that drive strategic decision-making. With Verfacto, users can effortlessly track campaign performance, optimize marketing strategies, and forecast trends with precision. Its user-friendly interface and customizable dashboards ensure that even complex data becomes accessible and actionable. The app integrates seamlessly with various platforms, providing a holistic view of marketing efforts in real-time. Ideal for businesses looking to enhance their market reach, Verfacto is the ultimate companion for cutting-edge marketing analytics.

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FreeStand

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Track sampling campaigns, view customer data, and optimize marketing effortlessly. Show more

FreeStand is an innovative app designed to revolutionize the way brands track and analyze their sampling campaigns. By seamlessly integrating with the FreeStand platform, it empowers brands to gain a comprehensive view of their customer interactions and sampling outcomes. With FreeStand, you can effortlessly monitor customer data, track orders, and measure the revenue impact of your sampling efforts, all within a streamlined dashboard. This valuable tool provides real-time insights, enabling you to fine-tune your marketing strategies and optimize campaign performance. Its seamless data synchronization eliminates the need for cumbersome manual setups, allowing brands to focus on driving results. Ultimately, FreeStand helps you turn sampling into a powerful tool for converting interest into tangible sales and measurable growth.

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Abbie

(1.6/5)

2 Reviews

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An easy way to find relevant influencers Show more

Abbie is a powerful app designed to simplify the process of finding influencers who can enhance your brand’s reach. With its Similar Audience feature, Abbie identifies new influencers whose audiences closely resemble those of influencers you already know work well for your brand. Additionally, it allows you to discover which influencers your current followers are following, providing insights into popular voices within your customer base. By leveraging these insights, Abbie helps you stay connected with your audience and maintain strong customer relationships. The app is an invaluable tool for brands seeking to expand their influence by discovering profitable new audiences. With Abbie, finding the right influencers to promote your brand has never been easier.

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Own‑Kind

$50 / Month

8.2

8 Reviews

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Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 109 Apps

Actiknow Analytics

Customer.guru Net Promoter NPS

AFS Analytics

Brandwagon

KNO Post Purchase Surveys

Survey Daddy

Okendo: Reviews & Loyalty

TenChaty: AI Chatbot+Live Chat

Hidden Gems ‑ Pre&Post Surveys

Glimpse: Post Purchase Surveys

CheckMate

Marquet Cloud

Affiniv NPS, Survey & Feedback

WishSpark

GroPulse ‑ Purchase Surveys

Bloom Profit Analytics

Verfacto: Marketing analytics

FreeStand

Abbie

Own‑Kind