Shopify Customer insights apps 2025

Okendo: Reviews & Loyalty

$19-$119 / Month

9.2

1,180 Reviews

Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

Show less

Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

Install App

Report Pundit: Custom Reports

$9-$35 / Month

9.5

1,633 Reviews

Unlock Deals

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

Show less

Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

Install App

BR ‑ Better Reports

$19.9-$299.9 / Month

9.4

1,053 Reviews

Claim Offer

Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

Show less

Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

Install App

Zigpoll Customer Surveys

$25-$200 / Month

9.3

424 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

Show less

Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

Install App

Line Loyalty Program & Rewards

$15-$59 / Month

9.1

9 Reviews

Claim Offer

Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

Show less

Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

Install App

Survey Daddy

$9-$49 / Month

9.1

5 Reviews

Claim Offer

Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

Show less

Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

Install App

Omakase.ai | Voice AI Agent

$49-$399 / Month

8.2

8 Reviews

Claim Offer

"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.

Show less

Conversation analytics

Voice-powered sales

Product scraping

Agentic dashboard

Install App

HeyGena | Mobile AI Assistant

$50 / Month

9.1

5 Reviews

Claim Offer

Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

Show less

Chat interface

Phone integration

Database ai

Install App

Gratisfaction

$19.99-$69.95 / Month

(4.1/5)

51 Reviews

Claim Offer

Boost your business by running giveaways & rewards program. Show more

Gratisfaction Loyalty Giveaway is a comprehensive app designed to elevate your marketing strategies by enhancing customer loyalty and engagement. Packed with features, it helps you increase sales, newsletter subscriptions, viral traffic, and customer interactions through various campaign types. With capabilities to run loyalty and rewards programs, refer-a-friend initiatives, and exciting giveaways, this app transforms customer engagement into rewarding experiences. Utilize pre-built templates to effortlessly set up contests, instant-win opportunities, and post-purchase campaigns within minutes. Gratisfaction also supports custom events like birthdays and anniversaries, allowing you to delight customers with personalized rewards. Whether you are looking to boost your online presence, gather valuable customer insights, or enhance brand loyalty, this app offers versatile rewards like coupons, discounts, free shipping, and more. Ideal for businesses on platforms like Shopify or Etsy, Gratisfaction Loyalty Giveaway seamlessly integrates with your sales channels to provide an enriched customer experience.

Show less

Pre-built templates

Loyalty programs

Giveaways & contests

Referral campaigns

Instant win campaigns

Birthday rewards

Install App

KNO Post Purchase Surveys

$19-$299 / Month

7.7

81 Reviews

Claim Offer

Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

Show less

Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

Install App

HIKO Social Login

$2.49-$4.99 / Month

9.1

46 Reviews

Claim Offer

Enable one-click social login without creating an account. Show more

HIKO Social Login is a seamless solution that simplifies the signup process, allowing users to easily register using options like "Sign in with Google" or other one-click social media logins. By offering these convenient login methods, users are more likely to complete the signup process promptly, enabling businesses to quickly build their subscription lists for future retargeting opportunities. The app caters to merchants by providing an effortless setup process consisting of just five steps, which are fully customizable to match the aesthetics of their store design. HIKO Social Login supports integration with over 20 social media platforms, including Google One Tap, Apple, and LINE, ensuring a wide reach. Additionally, it offers robust integration capabilities with popular marketing tools such as Klaviyo, Mailchimp, Omnisend, and Contlo, enhancing customer engagement strategies. Merchants also benefit from insightful login statistics and customer analytics, helping them to better understand their audience and improve their marketing efforts.

Show less

Customizable design

Easy setup

Email marketing integration

One-click login

20+ social integrations

Login statistics

Install App

Own‑Kind

$50 / Month

9.1

3 Reviews

Claim Offer

Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

Show less

Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

Install App

CA: WhatsApp Order Button

$4.99 / Month

9.1

4 Reviews

Claim Offer

Enable instant WhatsApp orders and chats with customizable buttons. Show more

The CA: WhatsApp Order Button is a versatile app that enhances customer interaction by allowing them to initiate a WhatsApp chat or place an order directly from product, collection, and search pages. Users can easily customize the button's appearance, placement, and message content to align with their website's aesthetic and functionality. The app offers robust real-time analytics, tracking click activity by device, country, and page source, providing valuable insights into customer behavior. It supports seamless integration with Meta Pixel through the Conversions API, enabling effective ad tracking and optimization. The app's user-friendly theme editor allows for easy setup without requiring any coding expertise. With its smart WhatsApp widget, businesses can enjoy personalized messaging, selective triggers, and instant communication with their customers. Additionally, it supports customizable WhatsApp messages and phone numbers for different products or collections, enhancing the personal touch in customer service.

Show less

Real-time analytics

Customizable buttons

Meta pixel integration

Easy theme editor

Instant whatsapp orders

Install App

Popupular

Claim Offer

Inventory management and insights for brands at popup events Show more

Popupular is an essential tool for businesses participating in popup events, designed to streamline inventory management and enhance customer interaction. This app seamlessly syncs your Shopify inventory with an Airtable base, allowing you to efficiently track what items are taken to events and easily check back in unsold stock. Eliminating the hassle of manual inventory reconciliation, Popupular ensures you never lose track of a single item, saving you time and reducing errors. Beyond inventory management, the app helps you identify Shopify customers who visit your events, providing valuable opportunities for direct engagement and feedback. With Popupular, managing your popup events becomes a breeze, enabling you to focus more on boosting sales and customer relationships. Embrace the convenience and efficiency of Popupular and transform the way you handle popup event logistics.

Show less

Event tracking

Inventory syncing

Customer identification

Sales reconciliation

Install App

FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

Claim Offer

Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

Show less

Detailed analytics

Unlimited questions

Post purchase feedback

Install App

Compose ‑ A/B Testing

8.2

2 Reviews

Claim Offer

No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

Show less

Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

Install App

Little Registry: Gift Registry

$15-$99 / Month

8.2

1 Reviews

Claim Offer

Boost sales with custom, sharable gift registries for Shopify stores. Show more

Little Registry: Gift Registry is an innovative app designed to enhance retailers' sales by integrating customizable gift registries into their Shopify store. This app allows brands to provide exclusive perks, encouraging customers to create and share gift lists for occasions ranging from birthdays to holidays. By facilitating the sharing of these lists with friends and family, Little Registry helps stores attract new customers without incurring additional marketing costs. The purchases made via these registries are generally full-priced and have a lower return rate, thus boosting profitability. The app features a custom registry landing page, convenient “Add to Registry” buttons, and integrates seamlessly with Shopify POS for enhanced checkout processes. Additionally, it offers robust registry management tools including gift tracking and email alerts, along with comprehensive analytics and reports to provide insights into customer purchases and registry effectiveness. With white-glove onboarding and 24/7 support, retailers receive dedicated assistance to ensure smooth setup and ongoing operation.

Show less

Shareable gift lists

Analytics & reports

Custom gift registries

Registry management

Install App

eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

9.1

6 Reviews

Claim Offer

Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

Show less

Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

Install App

Affiniv NPS, Survey & Feedback

$99-$249 / Month

8.2

4 Reviews

Claim Offer

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

Show less

Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

Install App

WorkMagic Attribution

8.2

4 Reviews

Claim Offer

Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

Show less

Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

Install App

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 107 Apps

Okendo: Reviews & Loyalty

Report Pundit: Custom Reports

BR ‑ Better Reports

Zigpoll Customer Surveys

Line Loyalty Program & Rewards

Survey Daddy

Omakase.ai | Voice AI Agent

HeyGena | Mobile AI Assistant

Gratisfaction

KNO Post Purchase Surveys

HIKO Social Login

Own‑Kind

CA: WhatsApp Order Button

Popupular

FeedbackBuddy Purchase Surveys

Compose ‑ A/B Testing

Little Registry: Gift Registry

eCommix ‑ Google Sheets Sync

Affiniv NPS, Survey & Feedback

WorkMagic Attribution