Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.3

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.8

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.2

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.1

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

9.1

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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Vidhash Shoppable Video & CDP

$19-$299 / Month

9.1

2 Reviews

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Shoppable videos boosting sales and insights for Shopify stores. Show more

Vidhash is a dynamic app designed specifically for Shopify merchants, aiming to boost sales and customer engagement through interactive and shoppable videos. This innovative solution allows store owners to effortlessly embed product videos that enable customers to make purchases without leaving the page. Vidhash provides powerful real-time customer insights by capturing viewer interactions and shopping behaviors, aiding merchants in refining their marketing strategies. With the ability to track key metrics such as gross merchandise value (GMV), engagement, conversion funnels, and bounce rates in real-time, businesses can optimize their performance effectively. The app supports various flexible video formats and offers multilingual support, ensuring a seamless fit with your brand’s identity. Additionally, Vidhash's lightweight videos guarantee instant loading and smooth playback, enhancing the overall shopping experience.

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Performance optimization

Multilingual support

Interactive videos

Real-time insights

Instant loading

Flexible formats

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Device Tracking Extension

$4.99 / Month

8.2

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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ShopSmart AI‑Powered eCommerce

$99-$699 / Month

8.2

3 Reviews

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ShopSmart's AI-Powered Ecommerce - Natural Language Shopping Show more

ShopSmart AI‑Powered eCommerce is a revolutionary app designed to enhance the online shopping experience by translating natural language queries into curated shopping carts that span diverse product categories. By analyzing your entire product catalog, ShopSmart offers precise recommendations tailored to each consumer's unique needs. The app leverages advanced natural language processing to understand detailed and nuanced shopper requests, delivering personalized shopping experiences. Customers can refine their preferences and receive recommendations that align perfectly with their taste and style, ultimately preventing cart abandonment by simplifying searches and accelerating product matching. Beyond driving engagement, ShopSmart equips customers with all necessary information to make confident purchasing decisions. Additionally, it uncovers invaluable customer insights and enhances product experiences through detailed analytics, making it an essential tool for modern eCommerce platforms.

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Customer engagement

Customer insights

Product analytics

Precise recommendations

Natural language processing

Tailored experiences

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AFS Analytics

$24.95-$399 / Month

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Advanced Analytics solution to boost your sales Show more

AFS Analytics is a comprehensive tool designed to elevate the performance of your online store by offering deep insights into user behavior and ad campaign effectiveness. It provides a robust suite of powerful indicators that enable you to analyze product performance and understand customer expectations, allowing you to optimize both marketing campaigns and sales strategies effectively. The app is easy to install, making it accessible for businesses of all sizes. With the aid of artificial intelligence, AFS Analytics helps you anticipate major trends, giving you a competitive edge in the market. It also unveils hidden keywords from search engines, empowering you with critical data for enhancing SEO strategies. Additionally, the app identifies which advertising campaigns generate the most revenue, ensuring your marketing budget is allocated efficiently. Ultimately, AFS Analytics helps you get to know your visitors better, enabling you to meet their needs more effectively.

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Sales optimization

User behavior analysis

Ad campaign performance

Essential metrics gathering

Product performance analysis

Customer expectation insights

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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Zithara Connect

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Effortlessly sync Shopify data to Zithara CRM for insightful analytics. Show more

Zithara Connect is a powerful tool designed to enhance your e-commerce experience by integrating your Shopify store with your Zithara CRM account. This app eliminates the hassle of manual data entry by automatically syncing customer orders and store information, ensuring your CRM is always up-to-date with real-time data. With Zithara Connect, you can effortlessly track customer purchases and monitor shopping behaviors, allowing you to access comprehensive analytics without the need to switch between platforms. The seamless integration runs quietly in the background, providing a streamlined workflow that empowers you to make informed business decisions. By accessing detailed Shopify insights alongside your existing CRM data in one place, you can deliver personalized and engaging customer experiences. Zithara Connect offers a holistic approach to managing your e-commerce operations, making it an indispensable tool for modern businesses.

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Comprehensive analytics

Automated data sync

Behavior monitoring

Customer purchase tracking

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ShopMate - AI Sales Assistant

$29-$189 / Month

8.2

1 Reviews

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Boost Engagement with Instant Product Recommendations Show more

ShopMate - AI Sales Assistant is an innovative app designed to revolutionize the retail experience by providing personalized support to both customers and sales staff. Utilizing advanced artificial intelligence, ShopMate offers real-time product recommendations, inventory status updates, and tailored promotions based on individual consumer preferences and shopping habits. For retail associates, the app serves as a valuable tool, enhancing customer interactions with instant access to detailed product information and customer profiles. ShopMate's intuitive interface ensures that users can easily navigate its features, making the shopping journey seamless and enjoyable. By integrating seamlessly with existing retail systems, it helps businesses to optimize sales strategies and enhance customer satisfaction. Whether in-store or online, ShopMate empowers retailers to deliver a more efficient and personalized shopping experience.

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Conversion tracking

Sales analytics

Ai recommendations

Customer insights

Real-time data

Automated suggestions

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FreeStand

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Track sampling campaigns, view customer data, and optimize marketing effortlessly. Show more

FreeStand is an innovative app designed to revolutionize the way brands track and analyze their sampling campaigns. By seamlessly integrating with the FreeStand platform, it empowers brands to gain a comprehensive view of their customer interactions and sampling outcomes. With FreeStand, you can effortlessly monitor customer data, track orders, and measure the revenue impact of your sampling efforts, all within a streamlined dashboard. This valuable tool provides real-time insights, enabling you to fine-tune your marketing strategies and optimize campaign performance. Its seamless data synchronization eliminates the need for cumbersome manual setups, allowing brands to focus on driving results. Ultimately, FreeStand helps you turn sampling into a powerful tool for converting interest into tangible sales and measurable growth.

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Integrate seamlessly

Track sampling impact

View customer data

Monitor order performance

Measure campaign revenue

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PostRev - Discounts For Data

$9.99-$24.99 / Month

8.2

6 Reviews

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Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

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Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

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eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

9.1

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

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CloudReels Scrollable Display

$4.99-$14.99 / Month

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Quickly transform the website into a Reels view within minutes Show more

CloudReels Instagram-like View is a dynamic app designed to transform your website into an engaging, Instagram-inspired shopping experience with just one click. This innovative tool enhances user interaction by presenting products in a familiar, scrollable reel format, akin to the popular Instagram Reels. By showcasing more items within the same shopping window, CloudReels effectively boosts user engagement and conversion rates. Its intuitive design includes features such as quick action buttons for 'Add to Cart', 'Like', and easy sharing options, streamlining the shopping journey. Users can gain valuable insights into customer preferences through its advanced dashboard, which tracks user activities and analytics. Furthermore, CloudReels allows for tailored product feed displays, helping businesses create curated and impactful marketing strategies. This app ensures a seamless and informative shopping experience by integrating comprehensive product details with quick checkout capabilities.

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Quick checkout

Add to cart

User engagement

Activity tracking

Reels conversion

Scrollable products

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WorkMagic Attribution

8.2

4 Reviews

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Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

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Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

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SurveyHive ‑ Customer Surveys

$12.95 / Month

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Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.

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Easy setup

Customer tagging

Customizable questions

Powerful reporting

5-star ratings

Emoji surveys

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Brandwagon

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"Boost insights with AI voice interviews, customizing engagement for actionable feedback." Show more

Brandwagon revolutionizes customer feedback by replacing traditional surveys with AI-driven voice interviews, offering a more engaging and insightful experience. This innovative app allows businesses to customize conversations to align with their brand voice and product segments, ensuring a personalized touch. By deploying these interactive interviews via QR codes or email links, Brandwagon significantly boosts completion rates and uncovers true customer motivations and usage patterns. The app automatically transforms these rich interactions into ready-to-use testimonials, high-quality user-generated content, and actionable insights, streamlining the feedback process. Businesses can track completion rates in real-time, ensuring they can quickly adapt their strategies. Brandwagon empowers companies to turn customer feedback into meaningful conversations, providing a deeper understanding of their audience and boosting overall engagement.

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Real-time tracking

Ai voice interviews

Customizable conversations

Auto-generate testimonials

Quality ugc

Qr code deployment

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ESTS Discount Code

$2.99 / Month

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This app displays discounts on the cart page of store. Show more

The ESTS Discount Code app is designed to enhance the online shopping experience by integrating customer insights directly onto the cart page, especially for logged-in users. This powerful tool allows customers to view available discounts, such as those for minimum purchase amounts or quantities, right when they're making their purchase decisions. Online store owners can benefit from increased transparency and potentially improved sales, as customers are more likely to complete purchases when they see tangible savings. The app clearly displays discount codes, terms and conditions, and any usage limits, making it easy for shoppers to understand their potential savings. The intuitive interface simplifies the management of discount codes for store owners, allowing for seamless updates and changes. Overall, the ESTS Discount Code app is tailored to revolutionize the e-commerce experience by promoting informed purchases and optimizing customer satisfaction.

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Terms and conditions

Minimum purchase discounts

Product quantity discounts

Cart page display

Discount codes visibility

Usage limits

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

Vidhash Shoppable Video & CDP

Device Tracking Extension

ShopSmart AI‑Powered eCommerce

AFS Analytics

Affiniv NPS, Survey & Feedback

Zithara Connect

ShopMate - AI Sales Assistant

FreeStand

PostRev - Discounts For Data

eCommix ‑ Google Sheets Sync

CloudReels Scrollable Display

WorkMagic Attribution

SurveyHive ‑ Customer Surveys

Brandwagon

ESTS Discount Code