Shopify Customer insights apps 2025

Report Pundit: Custom Reports

$9-$35 / Month

9.5

1,744 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Better Reports

$19.9-$299.9 / Month

8.4

1,051 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Okendo: Reviews & Loyalty

$19-$119 / Month

8.6

1,058 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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Product Q&A by Buddy Apps

$29.99 / Month

7.8

2 Reviews

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Show questions answers on product page Show more

Product Q&A by Buddy Apps enhances your e-commerce platform by allowing you to add customizable questions and answers directly on your product pages. This innovative feature empowers you to supply potential customers with valuable insights, assist in overcoming purchase hesitations, and share useful tips and commonly asked questions. Designed with both ease of use and functionality in mind, the app facilitates the creation and management of Q&A content from the backend, ensuring seamless updates and consistency. The app's responsiveness ensures an optimal viewing experience across all devices, enhancing customer engagement and satisfaction. By providing detailed information, you can build trust with your customers, aiding them to make well-informed purchasing decisions. Transform your product pages into interactive knowledge hubs and elevate your customer service experience with Product Q&A by Buddy Apps.

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Responsive design

Add questions directly

Customer-informed decisions

Backend creation

Frontend showcase

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Zigpoll Customer Surveys

$10-$100 / Month

8.1

274 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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HIKO Social Login

$2.49-$4.99 / Month

7.8

71 Reviews

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Enable one-click social login without creating an account. Show more

HIKO Social Login is a seamless solution that simplifies the signup process, allowing users to easily register using options like "Sign in with Google" or other one-click social media logins. By offering these convenient login methods, users are more likely to complete the signup process promptly, enabling businesses to quickly build their subscription lists for future retargeting opportunities. The app caters to merchants by providing an effortless setup process consisting of just five steps, which are fully customizable to match the aesthetics of their store design. HIKO Social Login supports integration with over 20 social media platforms, including Google One Tap, Apple, and LINE, ensuring a wide reach. Additionally, it offers robust integration capabilities with popular marketing tools such as Klaviyo, Mailchimp, Omnisend, and Contlo, enhancing customer engagement strategies. Merchants also benefit from insightful login statistics and customer analytics, helping them to better understand their audience and improve their marketing efforts.

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Customizable design

Easy setup

Email marketing integration

One-click login

20+ social integrations

Login statistics

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POWR: Customer Survey | Poll

$9.99-$89.99 / Month

7.4

103 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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Attribute: Checkout Survey

$39-$199 / Month

7.8

1 Reviews

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Customizable Post-checkout Survey with beautiful reporting. Show more

Attribute: Checkout Survey is an innovative app designed to unveil where your customers are truly sourced from, providing invaluable first-party data directly from them. By integrating seamlessly with the Shopify checkout process, it ensures a smooth, on-brand customer experience without redirecting traffic away from your site. The app delivers clear visual insights, detailed charts, and comprehensive reporting to help you understand which advertising and growth strategies are effective and which are not. Users can effortlessly access real-time customer and revenue reports, and exportable data makes analysis straightforward. Additionally, Attribute offers customizable post-checkout customer surveys and automated email campaigns, further enhancing response rates and insights. This powerful tool simplifies the process of tapping into actionable data, assisting brands in refining their marketing strategies with confidence.

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Seamless shopify integration

Customizable post-checkout survey

Visual insights reporting

Real-time customer reporting

Automated post-checkout emails

Exportable database

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Gratisfaction Loyalty Giveaway

$49.95-$179 / Month

7.4

86 Reviews

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Boost your business by running giveaways & rewards program. Show more

Gratisfaction Loyalty Giveaway is a comprehensive app designed to elevate your marketing strategies by enhancing customer loyalty and engagement. Packed with features, it helps you increase sales, newsletter subscriptions, viral traffic, and customer interactions through various campaign types. With capabilities to run loyalty and rewards programs, refer-a-friend initiatives, and exciting giveaways, this app transforms customer engagement into rewarding experiences. Utilize pre-built templates to effortlessly set up contests, instant-win opportunities, and post-purchase campaigns within minutes. Gratisfaction also supports custom events like birthdays and anniversaries, allowing you to delight customers with personalized rewards. Whether you are looking to boost your online presence, gather valuable customer insights, or enhance brand loyalty, this app offers versatile rewards like coupons, discounts, free shipping, and more. Ideal for businesses on platforms like Shopify or Etsy, Gratisfaction Loyalty Giveaway seamlessly integrates with your sales channels to provide an enriched customer experience.

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Pre-built templates

Loyalty programs

Giveaways & contests

Referral campaigns

Instant win campaigns

Birthday rewards

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Affiniv NPS, Post Order Survey

$99-$249 / Month

7.8

3 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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HelpDesk for Ecommerce support

$34-$59 / Month

7.7

2 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

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ShopSmart AI‑Powered eCommerce

$99-$699 / Month

7.8

3 Reviews

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ShopSmart's AI-Powered Ecommerce - Natural Language Shopping Show more

ShopSmart AI‑Powered eCommerce is a revolutionary app designed to enhance the online shopping experience by translating natural language queries into curated shopping carts that span diverse product categories. By analyzing your entire product catalog, ShopSmart offers precise recommendations tailored to each consumer's unique needs. The app leverages advanced natural language processing to understand detailed and nuanced shopper requests, delivering personalized shopping experiences. Customers can refine their preferences and receive recommendations that align perfectly with their taste and style, ultimately preventing cart abandonment by simplifying searches and accelerating product matching. Beyond driving engagement, ShopSmart equips customers with all necessary information to make confident purchasing decisions. Additionally, it uncovers invaluable customer insights and enhances product experiences through detailed analytics, making it an essential tool for modern eCommerce platforms.

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Customer engagement

Customer insights

Product analytics

Precise recommendations

Natural language processing

Tailored experiences

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Friendly Brands Co‑Promotion

$10 / Month

7.8

2 Reviews

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Easy post-purchase upsell and cross-sell! Show more

Friendly Brands Co‑Promotion is an innovative app designed for digital-first businesses looking to expand their customer base through collaborative partnerships. By joining the Friendly Brands network, companies can effectively reduce advertising costs while gaining valuable customer insights. The app provides a unique platform where brands can showcase their products on complementary partner stores, thereby reaching a wider audience. Additionally, businesses can leverage the opportunity to create upselling offers tailored to customer purchase behaviors, enhancing both sales and customer satisfaction. With access to a network of over 100 brands, users of the app can explore deeper partnerships and collaboration avenues to drive business growth. As more brands join the network, the collective benefit of shared resources and insights increases, fostering a community of thriving businesses.

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Customer behavior insights

Post-purchase upsell

Cross-sell opportunities

Partner network expansion

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KNO Post Purchase Surveys

$119-$299 / Month

7.6

63 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Abbie

7.8

3 Reviews

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An easy way to find relevant influencers Show more

Abbie is a powerful app designed to simplify the process of finding influencers who can enhance your brand’s reach. With its Similar Audience feature, Abbie identifies new influencers whose audiences closely resemble those of influencers you already know work well for your brand. Additionally, it allows you to discover which influencers your current followers are following, providing insights into popular voices within your customer base. By leveraging these insights, Abbie helps you stay connected with your audience and maintain strong customer relationships. The app is an invaluable tool for brands seeking to expand their influence by discovering profitable new audiences. With Abbie, finding the right influencers to promote your brand has never been easier.

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Find influencers

Similar audience

Followers insights

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Shoora Product Recommendations

$9-$99 / Month

7.8

4 Reviews

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Advanced AI powered personalized product recommendations app Show more

Shoora Product Recommendations is an innovative app designed to transform your eCommerce platform with AI-driven product recommendations that enhance conversions, boost sales, and elevate average order value. At its core, Shoora features powerful tools such as 'frequently bought together' suggestions, business goals tracking, manual recommendations, and intuitive smart PopUps. These capabilities enable businesses to create a remarkable and personalized shopping experience for their customers. With real-time ROI tracking and deep insights into customer behavior, Shoora allows you to make informed decisions to fine-tune your offerings. Additionally, the app supports a wide range of integrations including email, SMS, reviews, language translation, and subscriptions to fit your unique business needs. Download Shoora now and step into the future of eCommerce to witness an undeniable transformation in your brand's online presence.

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Customer behavior insights

Frequently bought together

Manual recommendations

Smart popups

Business goals tracking

Real-time roi tracking

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WorkMagic AI Attribution

7.8

4 Reviews

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Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

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Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

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Glimpse: Post Purchase Surveys

7.8

2 Reviews

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Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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Seamless integration

Pre-built templates

Multiple question types

Ready-to-use surveys

Conditional logic branching

Worldwide monitoring

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Juni

7.8

1 Reviews

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Get a centralised overview of your stores with real-time data. Show more

Juni is a robust financial management app designed to streamline cash flow oversight by consolidating data from multiple stores or storefronts into one centralized platform. With Juni, users can enjoy comprehensive insights into their finances, including a detailed view of Shopify Payments payouts, gross and net sales, as well as store costs. The app also provides valuable metrics such as Average Order Value and categorizes customers by return visits versus first-time purchases. Additionally, users can identify top-performing products and see sales trends across different countries. To access these features, a juni.co account is required, offering an instant enhancement to financial overview and management.

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Sales analytics

Customer insights

Real-time data

Top-performing products

Centralized overview

Integrate multiple stores

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Customer.guru Net Promoter NPS

$50-$250 / Month

7.2

195 Reviews

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Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.

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Quick installation

Embed testimonials

Segmented satisfaction tracking

Product-based satisfaction analysis

Time-specific feedback

Order-frequency insights

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 76 Apps

Report Pundit: Custom Reports

Better Reports

Okendo: Reviews & Loyalty

Product Q&A by Buddy Apps

Zigpoll Customer Surveys

HIKO Social Login

POWR: Customer Survey | Poll

Attribute: Checkout Survey

Gratisfaction Loyalty Giveaway

Affiniv NPS, Post Order Survey

HelpDesk for Ecommerce support

ShopSmart AI‑Powered eCommerce

Friendly Brands Co‑Promotion

KNO Post Purchase Surveys

Abbie

Shoora Product Recommendations

WorkMagic AI Attribution

Glimpse: Post Purchase Surveys

Juni

Customer.guru Net Promoter NPS