Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.6

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.2

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

8.1

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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Device Tracking Extension

$4.99 / Month

9.1

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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Survey Daddy

$9-$49 / Month

9.1

11 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

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Uncap Save & Share Carts

$19.99 / Month

9.1

1 Reviews

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Effortlessly save and share shopping carts; boost sales with insights. Show more

Uncap Save & Share Carts is an innovative app designed to enhance the shopping experience and significantly reduce cart abandonment. With this app, customers can effortlessly save and share their shopping carts, accessing them anytime from their account page for a seamless and convenient checkout experience. The app provides merchants with powerful insights through detailed cart analytics and product-based reports, enabling them to optimize sales strategies and recover lost revenue effectively. By allowing customers to save their carts for later purchases and enabling easy collaboration through cart sharing, it improves customer engagement and boosts conversion rates. Additionally, merchants can track saved carts and gain insights into customer behavior, helping them to understand which products are frequently saved and tailor their offerings accordingly. Uncap Save & Share Carts is a valuable tool for enhancing online shopping, driving sales, and maximizing customer satisfaction.

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Share carts

Save carts

Product reports

Cart analytics

Access saved carts

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Vidhash Shoppable Video & CDP

$19-$299 / Month

9.1

2 Reviews

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Shoppable videos boosting sales and insights for Shopify stores. Show more

Vidhash is a dynamic app designed specifically for Shopify merchants, aiming to boost sales and customer engagement through interactive and shoppable videos. This innovative solution allows store owners to effortlessly embed product videos that enable customers to make purchases without leaving the page. Vidhash provides powerful real-time customer insights by capturing viewer interactions and shopping behaviors, aiding merchants in refining their marketing strategies. With the ability to track key metrics such as gross merchandise value (GMV), engagement, conversion funnels, and bounce rates in real-time, businesses can optimize their performance effectively. The app supports various flexible video formats and offers multilingual support, ensuring a seamless fit with your brand’s identity. Additionally, Vidhash's lightweight videos guarantee instant loading and smooth playback, enhancing the overall shopping experience.

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Performance optimization

Multilingual support

Interactive videos

Real-time insights

Instant loading

Flexible formats

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Peers Community

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Collect and display video reviews with detailed analytics Show more

Peers Community is a dynamic app designed to enhance your product pages with a community review widget, delivering authentic and engaging content that aids potential buyers in making well-informed purchasing decisions. By integrating an automated video collector, the app efficiently requests and gathers post-purchase reviews, ensuring a constant influx of new, relevant content. Utilizing advanced sentiment analysis tools, Peers Community evaluates these video reviews to extract valuable insights into customer emotions and preferences. This not only boosts user engagement but also assists businesses in tailoring their offerings to better meet customer needs. Additionally, the product review widget seamlessly floats on product pages, offering an interactive viewing experience for users. With AI-enabled video analytics, Peers Community revolutionizes how feedback is collected, analyzed, and displayed, fostering a deeper understanding of customer sentiment and driving business growth.

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Video reviews

Review widget

Sentiment analysis

Automated collection

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Own‑Kind

$50 / Month

8.2

8 Reviews

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Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

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Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

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eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

9.1

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

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Checkmate

9.1

2 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Performance tracking

Targeted recommendations

Customer analysis

Campaign activation

Gen-z platform

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AFS Analytics

$24.95-$399 / Month

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Advanced Analytics solution to boost your sales Show more

AFS Analytics is a comprehensive tool designed to elevate the performance of your online store by offering deep insights into user behavior and ad campaign effectiveness. It provides a robust suite of powerful indicators that enable you to analyze product performance and understand customer expectations, allowing you to optimize both marketing campaigns and sales strategies effectively. The app is easy to install, making it accessible for businesses of all sizes. With the aid of artificial intelligence, AFS Analytics helps you anticipate major trends, giving you a competitive edge in the market. It also unveils hidden keywords from search engines, empowering you with critical data for enhancing SEO strategies. Additionally, the app identifies which advertising campaigns generate the most revenue, ensuring your marketing budget is allocated efficiently. Ultimately, AFS Analytics helps you get to know your visitors better, enabling you to meet their needs more effectively.

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Sales optimization

User behavior analysis

Ad campaign performance

Essential metrics gathering

Product performance analysis

Customer expectation insights

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OmniSegment CDP & MA

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AI multichannel marketing for effective customer growth Show more

OmniSegment CDP & MA is a sophisticated customer data platform that enhances brand engagement by delivering valuable customer insights and streamlining multi-channel marketing automation. This powerful tool harnesses AI-powered predictive models to anticipate customer behavior, allowing brands to strategically tailor their marketing approaches. With its intuitive no-code automation builder, users can effortlessly design and manage automated customer journeys, enhancing the personalization and efficiency of marketing campaigns. OmniSegment offers seamless multi-channel communication capabilities, enabling brands to connect with their audience through email, SMS, LINE, and WhatsApp. By providing automated data analysis and segmentation, the platform ensures that data-driven decisions are made quickly and accurately. Additionally, the app's real-time performance tracking features empower marketers to monitor and optimize their campaigns continuously, ensuring maximum impact and ROI.

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Multi-channel communication

Automated data analysis

Ai-powered predictive models

No-code automation builder

Real-time performance tracking

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Line Loyalty Program & Rewards

$15-$299 / Month

9.1

23 Reviews

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Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

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Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

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Shoora Product Recommendations

$9-$99 / Month

8.2

4 Reviews

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Advanced AI powered personalized product recommendations app Show more

Shoora Product Recommendations is an innovative app designed to transform your eCommerce platform with AI-driven product recommendations that enhance conversions, boost sales, and elevate average order value. At its core, Shoora features powerful tools such as 'frequently bought together' suggestions, business goals tracking, manual recommendations, and intuitive smart PopUps. These capabilities enable businesses to create a remarkable and personalized shopping experience for their customers. With real-time ROI tracking and deep insights into customer behavior, Shoora allows you to make informed decisions to fine-tune your offerings. Additionally, the app supports a wide range of integrations including email, SMS, reviews, language translation, and subscriptions to fit your unique business needs. Download Shoora now and step into the future of eCommerce to witness an undeniable transformation in your brand's online presence.

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Customer behavior insights

Frequently bought together

Manual recommendations

Smart popups

Business goals tracking

Real-time roi tracking

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Compra Surveys

$30-$100 / Month

9.1

3 Reviews

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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.

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Pre-built templates

One-click integration

Real-time dashboard

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Customer KPIs

$10 / Month

Empower Yourself: Uncover Insights, Fuel Success in Your Store Show more

Customer KPIs is an essential app designed for businesses aiming to accelerate growth by focusing on the key performance indicators (KPIs) that matter most. The app simplifies your monthly data monitoring by highlighting only the most critical metrics, saving time and guiding your strategic decisions. Detailed annotations accompany each KPI, providing insights into their significance and actionable steps you can take to enhance your performance. Key features include New Customer Metrics, offering comparisons of revenue, orders, and the number of new customers against the previous year. It also tracks the Lifetime Value metrics, such as repeat purchase rates and customer value, without requiring complex calculations. Additionally, the app sheds light on Existing Customer Metrics, including order rates and revenue comparisons year over year, enabling businesses to focus on retaining and cultivating their current customer base effectively.

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New customer metrics

Lifetime value

Existing customer metrics

Monthly monitoring

Annotation assistance

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

Device Tracking Extension

Survey Daddy

Uncap Save & Share Carts

Vidhash Shoppable Video & CDP

Peers Community

Own‑Kind

eCommix ‑ Google Sheets Sync

Checkmate

AFS Analytics

OmniSegment CDP & MA

FeedbackBuddy Purchase Surveys

Line Loyalty Program & Rewards

Shoora Product Recommendations

Compra Surveys

Customer KPIs