Shopify Customer insights apps 2026

BR ‑ Better Reports

$19.9-$299.9 / Month

8

1,106 Reviews

Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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KNO Post Purchase Surveys

$19-$299 / Month

7.9

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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PostRev - Discounts For Data

$9.99-$24.99 / Month

8.2

6 Reviews

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Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

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Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

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Customer KPIs

$10 / Month

Empower Yourself: Uncover Insights, Fuel Success in Your Store Show more

Customer KPIs is an essential app designed for businesses aiming to accelerate growth by focusing on the key performance indicators (KPIs) that matter most. The app simplifies your monthly data monitoring by highlighting only the most critical metrics, saving time and guiding your strategic decisions. Detailed annotations accompany each KPI, providing insights into their significance and actionable steps you can take to enhance your performance. Key features include New Customer Metrics, offering comparisons of revenue, orders, and the number of new customers against the previous year. It also tracks the Lifetime Value metrics, such as repeat purchase rates and customer value, without requiring complex calculations. Additionally, the app sheds light on Existing Customer Metrics, including order rates and revenue comparisons year over year, enabling businesses to focus on retaining and cultivating their current customer base effectively.

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New customer metrics

Lifetime value

Existing customer metrics

Monthly monitoring

Annotation assistance

eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

7.9

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

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ReferTech

$39-$199 / Month

8.2

2 Reviews

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Customisable Referral Marketing Tool - Reward Brand Advocates Show more

ReferTech is a powerful app designed to effortlessly create and manage customizable referral marketing campaigns that appear at checkout for each customer. With ReferTech, customers are encouraged to share a unique discount link with friends, driving new customer acquisition through word-of-mouth. When a new customer redeems the referral link, the original referrer receives a reward, fostering customer loyalty and engagement. The app's intuitive setup and customization options allow businesses to align campaigns with their brand identity, enhancing marketing strategies. ReferTech also features A/B testing capabilities to optimize referral strategies effectively. Additionally, insightful reports provide live data on campaign performance, helping businesses identify and nurture their most valuable customers for sustained growth and increased sales. Overall, ReferTech is a comprehensive tool for expanding brand reach and bolstering customer relationships.

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Referral rewards

Custom branding

Ab testing

Multiple campaigns

Auto checkout display

Live data reports

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Survey Daddy

$9-$49 / Month

8.2

11 Reviews

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Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

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Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

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ShopMate - AI Sales Assistant

$29-$189 / Month

8.2

1 Reviews

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Boost Engagement with Instant Product Recommendations Show more

ShopMate - AI Sales Assistant is an innovative app designed to revolutionize the retail experience by providing personalized support to both customers and sales staff. Utilizing advanced artificial intelligence, ShopMate offers real-time product recommendations, inventory status updates, and tailored promotions based on individual consumer preferences and shopping habits. For retail associates, the app serves as a valuable tool, enhancing customer interactions with instant access to detailed product information and customer profiles. ShopMate's intuitive interface ensures that users can easily navigate its features, making the shopping journey seamless and enjoyable. By integrating seamlessly with existing retail systems, it helps businesses to optimize sales strategies and enhance customer satisfaction. Whether in-store or online, ShopMate empowers retailers to deliver a more efficient and personalized shopping experience.

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Conversion tracking

Sales analytics

Ai recommendations

Customer insights

Real-time data

Automated suggestions

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Glimpse: Post Purchase Surveys

8.2

2 Reviews

Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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Seamless integration

Pre-built templates

Multiple question types

Ready-to-use surveys

Conditional logic branching

Worldwide monitoring

ESTS Discount Code

$2.99 / Month

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This app displays discounts on the cart page of store. Show more

The ESTS Discount Code app is designed to enhance the online shopping experience by integrating customer insights directly onto the cart page, especially for logged-in users. This powerful tool allows customers to view available discounts, such as those for minimum purchase amounts or quantities, right when they're making their purchase decisions. Online store owners can benefit from increased transparency and potentially improved sales, as customers are more likely to complete purchases when they see tangible savings. The app clearly displays discount codes, terms and conditions, and any usage limits, making it easy for shoppers to understand their potential savings. The intuitive interface simplifies the management of discount codes for store owners, allowing for seamless updates and changes. Overall, the ESTS Discount Code app is tailored to revolutionize the e-commerce experience by promoting informed purchases and optimizing customer satisfaction.

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Terms and conditions

Minimum purchase discounts

Product quantity discounts

Cart page display

Discount codes visibility

Usage limits

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Rex Feedback

$7.99-$12.99 / Month

8.2

1 Reviews

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Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.

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Email notifications

Customizable button

Client profiles

File export

Optimized files

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CA: WhatsApp Order Button

$4.99 / Month

8.2

5 Reviews

Enable instant WhatsApp orders and chats with customizable buttons. Show more

The CA: WhatsApp Order Button is a versatile app that enhances customer interaction by allowing them to initiate a WhatsApp chat or place an order directly from product, collection, and search pages. Users can easily customize the button's appearance, placement, and message content to align with their website's aesthetic and functionality. The app offers robust real-time analytics, tracking click activity by device, country, and page source, providing valuable insights into customer behavior. It supports seamless integration with Meta Pixel through the Conversions API, enabling effective ad tracking and optimization. The app's user-friendly theme editor allows for easy setup without requiring any coding expertise. With its smart WhatsApp widget, businesses can enjoy personalized messaging, selective triggers, and instant communication with their customers. Additionally, it supports customizable WhatsApp messages and phone numbers for different products or collections, enhancing the personal touch in customer service.

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Real-time analytics

Customizable buttons

Meta pixel integration

Easy theme editor

Instant whatsapp orders

Zithara Connect

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Effortlessly sync Shopify data to Zithara CRM for insightful analytics. Show more

Zithara Connect is a powerful tool designed to enhance your e-commerce experience by integrating your Shopify store with your Zithara CRM account. This app eliminates the hassle of manual data entry by automatically syncing customer orders and store information, ensuring your CRM is always up-to-date with real-time data. With Zithara Connect, you can effortlessly track customer purchases and monitor shopping behaviors, allowing you to access comprehensive analytics without the need to switch between platforms. The seamless integration runs quietly in the background, providing a streamlined workflow that empowers you to make informed business decisions. By accessing detailed Shopify insights alongside your existing CRM data in one place, you can deliver personalized and engaging customer experiences. Zithara Connect offers a holistic approach to managing your e-commerce operations, making it an indispensable tool for modern businesses.

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Comprehensive analytics

Automated data sync

Behavior monitoring

Customer purchase tracking

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Viz BI

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Analyse sales, profit and more with interactive dashboards Show more

Viz BI is a powerful analytics app designed to transform your store data—orders, products, customers, and more—into interactive and easy-to-understand charts. These visualizations are compiled into comprehensive dashboards, offering a full overview of your store’s performance across various metrics. With Viz BI, you can easily track trending and declining products, identify items prone to returns, and monitor your inventory to ensure top sellers remain in stock. The app allows you to compare performance over custom date ranges, providing flexibility and insights tailored to your business needs. Interactive charts enable intuitive navigation—simply click on a chart element to filter the entire dashboard. Additionally, you can switch between different chart values such as sales figures, quantities, and refunds, making data exploration both versatile and insightful.

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Inventory management

Interactive dashboards

Performance comparison

Track trends

Identify problem items

Filterable charts

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TenChaty: AI Chatbot+Live Chat

$18.8-$188 / Month

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Instant global support with AI chatbot: fast setup, 24/7 service. Show more

Tenchaty is an innovative app designed to revolutionize customer support for merchants by deploying a powerful AI chatbot in just three minutes. With its 24/7 automated service, Tenchaty ensures that customer inquiries are addressed promptly, significantly reducing the workload for human agents and increasing response speed. The app features a smart inbox that allows for seamless transitions to human staff when needed, complete with one-click translation and customer info previews to enhance service efficiency. Merchants can easily configure FAQs, prompts, and a knowledge base within the app, guaranteeing accurate and consistent answers for customer queries. Tenchaty also offers detailed customer insights, empowering merchants to understand and respond to consumer needs better. This combination of automation and smart integration makes Tenchaty an essential tool for businesses seeking to optimize their global customer support operations.

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One-click translation

24/7 automated support

Instant ai setup

Seamless handoff

Faq configuration

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Kuma: Segment Analytics

$199-$999 / Month

8.2

9 Reviews

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Kuma: AI-driven marketing, deep insights, privacy focused. Show more

Kuma: AI Marketing Assistant is a cutting-edge tool designed to revolutionize how businesses interact with their customers. By leveraging advanced AI algorithms, Kuma provides deep insights into customer behavior, enabling you to predict their purchasing preferences effectively. The app seamlessly integrates with major platforms like Meta Ads, Klaviyo, and HubSpot to help you execute highly targeted and relevant marketing campaigns. One of Kuma's standout features is its cookie-less operation, ensuring that customer privacy and boundaries are respected while still gathering valuable insights. With Kuma, businesses can enhance their growth trajectory by accurately targeting the right audience with the right messages. Additionally, the app allows you to understand the product buying journey, helping increase customer retention and satisfaction. Embrace a smarter marketing strategy with Kuma and optimize your customer engagement to achieve impactful results.

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Targeted campaigns

Privacy focused

Understand customers

Predict buying behavior

Audience synchronization

No cookies tracking

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Little Registry: Gift Registry

$15-$99 / Month

8.2

1 Reviews

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Boost sales with custom, sharable gift registries for Shopify stores. Show more

Little Registry: Gift Registry is an innovative app designed to enhance retailers' sales by integrating customizable gift registries into their Shopify store. This app allows brands to provide exclusive perks, encouraging customers to create and share gift lists for occasions ranging from birthdays to holidays. By facilitating the sharing of these lists with friends and family, Little Registry helps stores attract new customers without incurring additional marketing costs. The purchases made via these registries are generally full-priced and have a lower return rate, thus boosting profitability. The app features a custom registry landing page, convenient “Add to Registry” buttons, and integrates seamlessly with Shopify POS for enhanced checkout processes. Additionally, it offers robust registry management tools including gift tracking and email alerts, along with comprehensive analytics and reports to provide insights into customer purchases and registry effectiveness. With white-glove onboarding and 24/7 support, retailers receive dedicated assistance to ensure smooth setup and ongoing operation.

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Shareable gift lists

Analytics & reports

Custom gift registries

Registry management

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FreeStand

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Track sampling campaigns, view customer data, and optimize marketing effortlessly. Show more

FreeStand is an innovative app designed to revolutionize the way brands track and analyze their sampling campaigns. By seamlessly integrating with the FreeStand platform, it empowers brands to gain a comprehensive view of their customer interactions and sampling outcomes. With FreeStand, you can effortlessly monitor customer data, track orders, and measure the revenue impact of your sampling efforts, all within a streamlined dashboard. This valuable tool provides real-time insights, enabling you to fine-tune your marketing strategies and optimize campaign performance. Its seamless data synchronization eliminates the need for cumbersome manual setups, allowing brands to focus on driving results. Ultimately, FreeStand helps you turn sampling into a powerful tool for converting interest into tangible sales and measurable growth.

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Integrate seamlessly

Track sampling impact

View customer data

Monitor order performance

Measure campaign revenue

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Octopixels ‑ Tiktok Pixel

(1/5)

1 Reviews

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Ultimate tiktok multi pixel tracking solution with CPI Show more

Octopixels - TikTok Pixel is an advanced pixel tracking application specifically tailored for TikTok, enabling users to enhance their advertising strategies. This app allows you to effortlessly install and manage multiple TikTok Pixels, ensuring you capture every conversion event for optimal ad performance. By feeding TikTok's algorithm with rich and valuable data, Octopixels helps boost your Return on Ad Spend (ROAS). The integration of the TikTok Pixel and Conversion API offers in-depth insights into customer behavior, allowing businesses to make informed decisions. With an easy installation process, getting started with Octopixels is straightforward, empowering you to understand and leverage customer actions effectively. Ideal for businesses seeking to maximize their marketing impact on TikTok, Octopixels streamlines the process and provides comprehensive conversion tracking.

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Customer behavior insights

Easy installation

Multiple tiktok pixels

Comprehensive conversion tracking

Rich data

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Friendly Brands Co‑Promotion

$10 / Month

8.2

2 Reviews

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Easy post-purchase upsell and cross-sell! Show more

Friendly Brands Co‑Promotion is an innovative app designed for digital-first businesses looking to expand their customer base through collaborative partnerships. By joining the Friendly Brands network, companies can effectively reduce advertising costs while gaining valuable customer insights. The app provides a unique platform where brands can showcase their products on complementary partner stores, thereby reaching a wider audience. Additionally, businesses can leverage the opportunity to create upselling offers tailored to customer purchase behaviors, enhancing both sales and customer satisfaction. With access to a network of over 100 brands, users of the app can explore deeper partnerships and collaboration avenues to drive business growth. As more brands join the network, the collective benefit of shared resources and insights increases, fostering a community of thriving businesses.

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Customer behavior insights

Post-purchase upsell

Cross-sell opportunities

Partner network expansion

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

BR ‑ Better Reports

KNO Post Purchase Surveys

PostRev - Discounts For Data

Customer KPIs

eCommix ‑ Google Sheets Sync

ReferTech

Survey Daddy

ShopMate - AI Sales Assistant

Glimpse: Post Purchase Surveys

ESTS Discount Code

Rex Feedback

CA: WhatsApp Order Button

Zithara Connect

Viz BI

TenChaty: AI Chatbot+Live Chat

Kuma: Segment Analytics

Little Registry: Gift Registry

FreeStand

Octopixels ‑ Tiktok Pixel

Friendly Brands Co‑Promotion