Shopify Customer insights apps 2026

Slon Reviews: AI App

$9.95 / Month

condense & categorize the opinions from reviews. Show more

SlonReview revolutionizes the way you interact with product reviews by offering a fully customizable and efficient experience. Harnessing advanced AI data models, it provides comprehensive analysis and insightful sentiment analysis of your product reviews. With SlonReview, users can access unbiased summaries, allowing for informed decision-making without the need to read through each review individually. The app also features AI-driven review request email automation, helping businesses gather more feedback effortlessly. Integration with third-party review apps ensures a seamless transition, enhancing user convenience. Ideal for businesses, SlonReview's powerful AI capabilities transform customer feedback into valuable insights, streamlining the decision-making process. Embrace the future of review analysis with SlonReview and say goodbye to tedious review reading.

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Vidhash Shoppable Video & CDP

$19-$299 / Month

8.2

2 Reviews

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Shoppable videos boosting sales and insights for Shopify stores. Show more

Vidhash is a dynamic app designed specifically for Shopify merchants, aiming to boost sales and customer engagement through interactive and shoppable videos. This innovative solution allows store owners to effortlessly embed product videos that enable customers to make purchases without leaving the page. Vidhash provides powerful real-time customer insights by capturing viewer interactions and shopping behaviors, aiding merchants in refining their marketing strategies. With the ability to track key metrics such as gross merchandise value (GMV), engagement, conversion funnels, and bounce rates in real-time, businesses can optimize their performance effectively. The app supports various flexible video formats and offers multilingual support, ensuring a seamless fit with your brand’s identity. Additionally, Vidhash's lightweight videos guarantee instant loading and smooth playback, enhancing the overall shopping experience.

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WishSpark

$4.99-$29.99 / Month

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Boost sales with customizable, no-login wishlists and customer insights. Show more

WishSpark is a seamless integration tool designed to enhance your e-commerce platform by allowing customers to easily create wishlists on product, collection, and quick view pages. With a hassle-free one-click setup and auto-install capabilities for popular themes, WishSpark can be up and running swiftly, though manual support is available if needed. It uniquely supports guest wishlists, eliminating the need for customers to log in, and helps increase conversion by sending reminders to customers about wishlist items they've yet to purchase. Business owners can gain valuable insights by tracking wishlist actions, customer interest, and identifying top-performing products. WishSpark offers a fully customizable layout to ensure the aesthetic coherence of your store by matching its style and design. Additionally, it empowers you to send personalized notifications to customers about wishlist items on sale or low in stock, making it indispensable for any e-commerce platform.

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Icarus Analytics

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"Easily optimize sales with actionable insights from Shopify order analytics." Show more

Icarus Analytics is designed to revolutionize how Shopify merchants understand and utilize their order data. The app provides a seamless interface that transforms raw order information into actionable insights, empowering merchants to make data-driven decisions with ease. With an intuitive dashboard, users can access key metrics such as total sales, average order value, and order frequency at a glance, facilitating sales optimization and deeper customer insights. The real-time, automated updates ensure merchants receive the most current information without the hassle of manual data entry. Additionally, features like user segmentation enhance the app's ability to provide tailored insights, while flexible data management options allow users to remove unnecessary data at any time. Overall, Icarus Analytics is a powerful tool for Shopify merchants looking to save time and optimize their business strategy through comprehensive order analytics.

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Glimpse: Post Purchase Surveys

8.2

2 Reviews

Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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Banxware Insights

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Simple insights into your sales performance Show more

Banxware Insights is a powerful app designed to provide comprehensive analysis of your sales performance and customer base. It helps businesses understand the dynamics between new and recurring customers, offering clear comparisons that can inform strategic decisions. By identifying the regions where your products sell best, the app enables targeted marketing and expansion efforts. Get detailed insights into your top-performing products and track the trajectory of your sales over time. With its user-friendly interface, Banxware Insights allows you to quickly pinpoint revenue peaks and recent trends, providing valuable data to optimize your business strategies. Additionally, the app highlights where your customers are coming from, giving you a competitive edge in understanding market demographics. Overall, Banxware Insights is an essential tool for businesses looking to maximize their sales potential and customer engagement.

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

7.9

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Gojiberry Survey & Feedback

$15 / Month

8.2

30 Reviews

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Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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CheckMate

$2.99-$12.99 / Month

8.2

6 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Viz BI

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Analyse sales, profit and more with interactive dashboards Show more

Viz BI is a powerful analytics app designed to transform your store data—orders, products, customers, and more—into interactive and easy-to-understand charts. These visualizations are compiled into comprehensive dashboards, offering a full overview of your store’s performance across various metrics. With Viz BI, you can easily track trending and declining products, identify items prone to returns, and monitor your inventory to ensure top sellers remain in stock. The app allows you to compare performance over custom date ranges, providing flexibility and insights tailored to your business needs. Interactive charts enable intuitive navigation—simply click on a chart element to filter the entire dashboard. Additionally, you can switch between different chart values such as sales figures, quantities, and refunds, making data exploration both versatile and insightful.

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GrowthPhysics

$39 / Month

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The easiest way to grow your eCommerce store with confidence. Show more

GrowthPhysics is your go-to app for accelerating the growth of your Shopify store with ease and confidence. Developed by experienced Growth Executives and Data Engineers, this app equips you with advanced customer analytics at the click of a button. No more spending tens of thousands of dollars to access critical insights like Customer Acquisition Cost (CAC), Lifetime Value (LTV), Return on Ad Spend (RoAS), and Cohort Analysis. These tools help you make informed decisions and drive predictable growth for your eCommerce business. GrowthPhysics empowers you to harness data effectively, turning complex analytics into simple, actionable strategies. Transform your store’s potential with intelligent insights, all made accessible and affordable.

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Popupular

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Inventory management and insights for brands at popup events Show more

Popupular is an essential tool for businesses participating in popup events, designed to streamline inventory management and enhance customer interaction. This app seamlessly syncs your Shopify inventory with an Airtable base, allowing you to efficiently track what items are taken to events and easily check back in unsold stock. Eliminating the hassle of manual inventory reconciliation, Popupular ensures you never lose track of a single item, saving you time and reducing errors. Beyond inventory management, the app helps you identify Shopify customers who visit your events, providing valuable opportunities for direct engagement and feedback. With Popupular, managing your popup events becomes a breeze, enabling you to focus more on boosting sales and customer relationships. Embrace the convenience and efficiency of Popupular and transform the way you handle popup event logistics.

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Own‑Kind

$50 / Month

8.2

8 Reviews

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Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

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OSOM Post Purchase Surveys

8.2

3 Reviews

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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AFS Analytics

$24.95-$399 / Month

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Advanced Analytics solution to boost your sales Show more

AFS Analytics is a comprehensive tool designed to elevate the performance of your online store by offering deep insights into user behavior and ad campaign effectiveness. It provides a robust suite of powerful indicators that enable you to analyze product performance and understand customer expectations, allowing you to optimize both marketing campaigns and sales strategies effectively. The app is easy to install, making it accessible for businesses of all sizes. With the aid of artificial intelligence, AFS Analytics helps you anticipate major trends, giving you a competitive edge in the market. It also unveils hidden keywords from search engines, empowering you with critical data for enhancing SEO strategies. Additionally, the app identifies which advertising campaigns generate the most revenue, ensuring your marketing budget is allocated efficiently. Ultimately, AFS Analytics helps you get to know your visitors better, enabling you to meet their needs more effectively.

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FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Amplitude: Customer Analytics

(3.2/5)

5 Reviews

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Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

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Gratisfaction

$19.99-$69.95 / Month

(3.6/5)

44 Reviews

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Boost your business by running giveaways & rewards program. Show more

Gratisfaction Loyalty Giveaway is a comprehensive app designed to elevate your marketing strategies by enhancing customer loyalty and engagement. Packed with features, it helps you increase sales, newsletter subscriptions, viral traffic, and customer interactions through various campaign types. With capabilities to run loyalty and rewards programs, refer-a-friend initiatives, and exciting giveaways, this app transforms customer engagement into rewarding experiences. Utilize pre-built templates to effortlessly set up contests, instant-win opportunities, and post-purchase campaigns within minutes. Gratisfaction also supports custom events like birthdays and anniversaries, allowing you to delight customers with personalized rewards. Whether you are looking to boost your online presence, gather valuable customer insights, or enhance brand loyalty, this app offers versatile rewards like coupons, discounts, free shipping, and more. Ideal for businesses on platforms like Shopify or Etsy, Gratisfaction Loyalty Giveaway seamlessly integrates with your sales channels to provide an enriched customer experience.

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Shopify Customer insights apps

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Based on reviews

Showing 1 to 20 of 109 Apps

Slon Reviews: AI App

Vidhash Shoppable Video & CDP

WishSpark

Icarus Analytics

Glimpse: Post Purchase Surveys

Banxware Insights

Aide AI Support Automation

eCommix ‑ Google Sheets Sync

Gojiberry Survey & Feedback

CheckMate

Viz BI

GrowthPhysics

Popupular

Affiniv NPS, Survey & Feedback

Own‑Kind

OSOM Post Purchase Surveys

AFS Analytics

FeedbackBuddy Purchase Surveys

Amplitude: Customer Analytics

Gratisfaction