Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

8.6

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.2

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$25-$198 / Month

9.2

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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KYC | Know Your Customer

$2.99-$25 / Month

8.1

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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Device Tracking Extension

$4.99 / Month

9.1

5 Reviews

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Track customer devices to optimize your store's design and performance. Show more

Device Tracking Extension is a powerful tool designed to optimize your online store by offering detailed insights into the devices your customers use during purchase. With automatic tracking, the app identifies whether a customer is shopping from a mobile device or a desktop, presenting this data in an easy-to-navigate visual dashboard. This invaluable information allows you to tailor your store’s design to better align with your customers' preferences, ensuring a seamless shopping experience across all devices. The app features clear, easy-to-read charts that display mobile and desktop orders, alongside monthly and yearly graphs that highlight device trends over time. By understanding these trends, you can make informed decisions to enhance your store's accessibility and performance. Device Tracking Extension equips you with the knowledge to adapt to shifting consumer habits, ultimately boosting customer satisfaction and sales.

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Device type tracking

Visual dashboard insights

Clear trend charts

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Line Loyalty Program & Rewards

$15-$299 / Month

9.1

23 Reviews

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Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

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Real-time insights

Customizable loyalty program

Points-based rewards

Vip tiers setup

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Compra Surveys

$30-$100 / Month

9.1

3 Reviews

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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.

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Pre-built templates

One-click integration

Real-time dashboard

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Juni

8.2

1 Reviews

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Get a centralised overview of your stores with real-time data. Show more

Juni is a robust financial management app designed to streamline cash flow oversight by consolidating data from multiple stores or storefronts into one centralized platform. With Juni, users can enjoy comprehensive insights into their finances, including a detailed view of Shopify Payments payouts, gross and net sales, as well as store costs. The app also provides valuable metrics such as Average Order Value and categorizes customers by return visits versus first-time purchases. Additionally, users can identify top-performing products and see sales trends across different countries. To access these features, a juni.co account is required, offering an instant enhancement to financial overview and management.

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Sales analytics

Customer insights

Real-time data

Top-performing products

Centralized overview

Integrate multiple stores

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Brandwagon

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"Boost insights with AI voice interviews, customizing engagement for actionable feedback." Show more

Brandwagon revolutionizes customer feedback by replacing traditional surveys with AI-driven voice interviews, offering a more engaging and insightful experience. This innovative app allows businesses to customize conversations to align with their brand voice and product segments, ensuring a personalized touch. By deploying these interactive interviews via QR codes or email links, Brandwagon significantly boosts completion rates and uncovers true customer motivations and usage patterns. The app automatically transforms these rich interactions into ready-to-use testimonials, high-quality user-generated content, and actionable insights, streamlining the feedback process. Businesses can track completion rates in real-time, ensuring they can quickly adapt their strategies. Brandwagon empowers companies to turn customer feedback into meaningful conversations, providing a deeper understanding of their audience and boosting overall engagement.

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Real-time tracking

Ai voice interviews

Customizable conversations

Auto-generate testimonials

Quality ugc

Qr code deployment

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HIKO Social Login

$2.49-$4.99 / Month

8.2

47 Reviews

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Enable one-click social login without creating an account. Show more

HIKO Social Login is a seamless solution that simplifies the signup process, allowing users to easily register using options like "Sign in with Google" or other one-click social media logins. By offering these convenient login methods, users are more likely to complete the signup process promptly, enabling businesses to quickly build their subscription lists for future retargeting opportunities. The app caters to merchants by providing an effortless setup process consisting of just five steps, which are fully customizable to match the aesthetics of their store design. HIKO Social Login supports integration with over 20 social media platforms, including Google One Tap, Apple, and LINE, ensuring a wide reach. Additionally, it offers robust integration capabilities with popular marketing tools such as Klaviyo, Mailchimp, Omnisend, and Contlo, enhancing customer engagement strategies. Merchants also benefit from insightful login statistics and customer analytics, helping them to better understand their audience and improve their marketing efforts.

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Customizable design

Easy setup

Email marketing integration

One-click login

20+ social integrations

Login statistics

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Predflow: AI Growth Assistant

$129-$229 / Month

8.2

5 Reviews

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AI-driven Customer Segmentation & Hyper-personalisation Show more

Predflow: AI Growth Assistant is a revolutionary platform designed to empower small and medium-sized businesses (SMBs) by harnessing the power of data science. Its sophisticated AI recommendation engine continuously analyzes customer browsing and purchasing behavior, enabling businesses to create automated segments tailored to achieve specific goals, such as increasing orders, average order value (AOV), and customer engagement. With Predflow, businesses can precisely identify which customers are likely to repurchase, the ideal products or collections to promote, the optimal discount rates, and the best communication channels to use. The platform offers more than just segmentation; it provides strategic guidance on channels, discounts, and products to spotlight. Comprehensive analyses at the customer, store, and product level support data-driven business decisions. Seamless integration with popular outreach tools allows for effortless, one-click segment synchronization, while its intuitive, ChatGPT-like interface makes segment creation a natural process.

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Product analysis

Ai recommended segments

Channel guidance

Outreach integration

Chatgpt-like interface

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Own‑Kind

$50 / Month

8.2

8 Reviews

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Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

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Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

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WishSpark

$4.99-$29.99 / Month

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Boost sales with customizable, no-login wishlists and customer insights. Show more

WishSpark is a seamless integration tool designed to enhance your e-commerce platform by allowing customers to easily create wishlists on product, collection, and quick view pages. With a hassle-free one-click setup and auto-install capabilities for popular themes, WishSpark can be up and running swiftly, though manual support is available if needed. It uniquely supports guest wishlists, eliminating the need for customers to log in, and helps increase conversion by sending reminders to customers about wishlist items they've yet to purchase. Business owners can gain valuable insights by tracking wishlist actions, customer interest, and identifying top-performing products. WishSpark offers a fully customizable layout to ensure the aesthetic coherence of your store by matching its style and design. Additionally, it empowers you to send personalized notifications to customers about wishlist items on sale or low in stock, making it indispensable for any e-commerce platform.

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Personalized emails

Guest wishlists

Customizable wishlists

Wishlist tracking

Timely reminders

Layout control

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Shoora Product Recommendations

$9-$99 / Month

8.2

4 Reviews

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Advanced AI powered personalized product recommendations app Show more

Shoora Product Recommendations is an innovative app designed to transform your eCommerce platform with AI-driven product recommendations that enhance conversions, boost sales, and elevate average order value. At its core, Shoora features powerful tools such as 'frequently bought together' suggestions, business goals tracking, manual recommendations, and intuitive smart PopUps. These capabilities enable businesses to create a remarkable and personalized shopping experience for their customers. With real-time ROI tracking and deep insights into customer behavior, Shoora allows you to make informed decisions to fine-tune your offerings. Additionally, the app supports a wide range of integrations including email, SMS, reviews, language translation, and subscriptions to fit your unique business needs. Download Shoora now and step into the future of eCommerce to witness an undeniable transformation in your brand's online presence.

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Customer behavior insights

Frequently bought together

Manual recommendations

Smart popups

Business goals tracking

Real-time roi tracking

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Omakase.ai | Voice AI Agent

$49-$399 / Month

7.4

6 Reviews

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"Effortlessly boost sales with your 24/7 Personal Shopper AI." Show more

Omakase.ai is an innovative app that transforms your website into an interactive, Voice-Powered Sales Agent designed to enhance customer engagement and boost sales. Unlike traditional chatbots that often fall short in selling, Omakase.ai is equipped to talk, listen, and recommend products intelligently as customers browse, offering a personable shopping experience. It effortlessly scrapes product details and knowledge from your shop URL to create a tailored Voice AI Agent, effectively automating and optimizing your sales process. With over 10,000 agents already created, the app has proven its effectiveness in various industries. The Agentic Dashboard allows for easy training and modification of your AI agent, ensuring it remains aligned with your current sales strategies and goals. Additionally, Omakase.ai provides comprehensive conversation data analytics, offering valuable insights into customer behavior and preferences to further refine your sales approach. Start a free trial today by simply dropping your URL and watch your sales engage with technology that truly understands your customers.

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Conversation analytics

Voice-powered sales

Product scraping

Agentic dashboard

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Peers Community

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Collect and display video reviews with detailed analytics Show more

Peers Community is a dynamic app designed to enhance your product pages with a community review widget, delivering authentic and engaging content that aids potential buyers in making well-informed purchasing decisions. By integrating an automated video collector, the app efficiently requests and gathers post-purchase reviews, ensuring a constant influx of new, relevant content. Utilizing advanced sentiment analysis tools, Peers Community evaluates these video reviews to extract valuable insights into customer emotions and preferences. This not only boosts user engagement but also assists businesses in tailoring their offerings to better meet customer needs. Additionally, the product review widget seamlessly floats on product pages, offering an interactive viewing experience for users. With AI-enabled video analytics, Peers Community revolutionizes how feedback is collected, analyzed, and displayed, fostering a deeper understanding of customer sentiment and driving business growth.

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Video reviews

Review widget

Sentiment analysis

Automated collection

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Checkmate

9.1

2 Reviews

Claim Offer

Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Performance tracking

Targeted recommendations

Customer analysis

Campaign activation

Gen-z platform

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OmniSegment CDP & MA

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AI multichannel marketing for effective customer growth Show more

OmniSegment CDP & MA is a sophisticated customer data platform that enhances brand engagement by delivering valuable customer insights and streamlining multi-channel marketing automation. This powerful tool harnesses AI-powered predictive models to anticipate customer behavior, allowing brands to strategically tailor their marketing approaches. With its intuitive no-code automation builder, users can effortlessly design and manage automated customer journeys, enhancing the personalization and efficiency of marketing campaigns. OmniSegment offers seamless multi-channel communication capabilities, enabling brands to connect with their audience through email, SMS, LINE, and WhatsApp. By providing automated data analysis and segmentation, the platform ensures that data-driven decisions are made quickly and accurately. Additionally, the app's real-time performance tracking features empower marketers to monitor and optimize their campaigns continuously, ensuring maximum impact and ROI.

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Multi-channel communication

Automated data analysis

Ai-powered predictive models

No-code automation builder

Real-time performance tracking

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

KYC | Know Your Customer

Device Tracking Extension

Line Loyalty Program & Rewards

Compra Surveys

Juni

Brandwagon

HIKO Social Login

Predflow: AI Growth Assistant

Own‑Kind

WishSpark

Shoora Product Recommendations

Omakase.ai | Voice AI Agent

Peers Community

Checkmate

OmniSegment CDP & MA

Aide AI Support Automation