Shopify Customer insights apps 2025

Report Pundit: Custom Reports

$9-$35 / Month

9.4

1,766 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$119 / Month

9.2

1,125 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.3

1,183 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zigpoll Customer Surveys

$10-$100 / Month

9.3

402 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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Whatsapp Marketing & Support

$4.99 / Month

9.1

83 Reviews

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Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.

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Cart recovery

Order updates

Smart automation

Whatsapp commerce

Agent support

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Gojiberry Survey & Feedback

$15 / Month

9.1

25 Reviews

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Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

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Amplitude: Customer Analytics

9.1

7 Reviews

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Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

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Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

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KNO Post Purchase Surveys

$19-$299 / Month

9.1

78 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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WorkMagic Attribution

9.1

7 Reviews

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Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

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Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

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Friendly Brands Co‑Promotion

$10 / Month

8.2

2 Reviews

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Easy post-purchase upsell and cross-sell! Show more

Friendly Brands Co‑Promotion is an innovative app designed for digital-first businesses looking to expand their customer base through collaborative partnerships. By joining the Friendly Brands network, companies can effectively reduce advertising costs while gaining valuable customer insights. The app provides a unique platform where brands can showcase their products on complementary partner stores, thereby reaching a wider audience. Additionally, businesses can leverage the opportunity to create upselling offers tailored to customer purchase behaviors, enhancing both sales and customer satisfaction. With access to a network of over 100 brands, users of the app can explore deeper partnerships and collaboration avenues to drive business growth. As more brands join the network, the collective benefit of shared resources and insights increases, fostering a community of thriving businesses.

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Customer behavior insights

Post-purchase upsell

Cross-sell opportunities

Partner network expansion

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CustomerPlus

$9-$49 / Month

8.2

1 Reviews

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The only secure one-click login for Facebook, Google, and more Show more

CustomerPlus is designed to enhance the shopping experience by offering a seamless one-click social login, reducing friction in the login and registration processes. This approach leads to increased conversion rates and minimizes cart abandonment, directly boosting sales for businesses. Data security is a top priority, with robust measures in place to protect user information during social logins. CustomerPlus integrates effortlessly with Shopify, ensuring quick and hassle-free setup so users can instantly enjoy its benefits. The app not only simplifies access for customers but also provides businesses with valuable customer insights for more targeted marketing strategies. With its user-friendly design and powerful features, CustomerPlus is a valuable addition to any e-commerce platform, helping to streamline operations and enhance customer engagement.

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Cart abandonment reduction

Easy shopify integration

One-click login

Data security

Reduce friction

Higher conversion

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HelpDesk for Ecommerce support

$34-$59 / Month

8

2 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

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Popupular

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Inventory management and insights for brands at popup events Show more

Popupular is an essential tool for businesses participating in popup events, designed to streamline inventory management and enhance customer interaction. This app seamlessly syncs your Shopify inventory with an Airtable base, allowing you to efficiently track what items are taken to events and easily check back in unsold stock. Eliminating the hassle of manual inventory reconciliation, Popupular ensures you never lose track of a single item, saving you time and reducing errors. Beyond inventory management, the app helps you identify Shopify customers who visit your events, providing valuable opportunities for direct engagement and feedback. With Popupular, managing your popup events becomes a breeze, enabling you to focus more on boosting sales and customer relationships. Embrace the convenience and efficiency of Popupular and transform the way you handle popup event logistics.

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Event tracking

Inventory syncing

Customer identification

Sales reconciliation

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CloudReels Scrollable Display

$4.99-$14.99 / Month

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Quickly transform the website into a Reels view within minutes Show more

CloudReels Instagram-like View is a dynamic app designed to transform your website into an engaging, Instagram-inspired shopping experience with just one click. This innovative tool enhances user interaction by presenting products in a familiar, scrollable reel format, akin to the popular Instagram Reels. By showcasing more items within the same shopping window, CloudReels effectively boosts user engagement and conversion rates. Its intuitive design includes features such as quick action buttons for 'Add to Cart', 'Like', and easy sharing options, streamlining the shopping journey. Users can gain valuable insights into customer preferences through its advanced dashboard, which tracks user activities and analytics. Furthermore, CloudReels allows for tailored product feed displays, helping businesses create curated and impactful marketing strategies. This app ensures a seamless and informative shopping experience by integrating comprehensive product details with quick checkout capabilities.

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Quick checkout

Add to cart

User engagement

Activity tracking

Reels conversion

Scrollable products

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Gratisfaction

$19.99-$69.95 / Month

9.1

92 Reviews

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Boost your business by running giveaways & rewards program. Show more

Gratisfaction Loyalty Giveaway is a comprehensive app designed to elevate your marketing strategies by enhancing customer loyalty and engagement. Packed with features, it helps you increase sales, newsletter subscriptions, viral traffic, and customer interactions through various campaign types. With capabilities to run loyalty and rewards programs, refer-a-friend initiatives, and exciting giveaways, this app transforms customer engagement into rewarding experiences. Utilize pre-built templates to effortlessly set up contests, instant-win opportunities, and post-purchase campaigns within minutes. Gratisfaction also supports custom events like birthdays and anniversaries, allowing you to delight customers with personalized rewards. Whether you are looking to boost your online presence, gather valuable customer insights, or enhance brand loyalty, this app offers versatile rewards like coupons, discounts, free shipping, and more. Ideal for businesses on platforms like Shopify or Etsy, Gratisfaction Loyalty Giveaway seamlessly integrates with your sales channels to provide an enriched customer experience.

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Pre-built templates

Loyalty programs

Giveaways & contests

Referral campaigns

Instant win campaigns

Birthday rewards

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Product Q&A by Buddy Apps

$29.99 / Month

8.2

2 Reviews

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Show questions answers on product page Show more

Product Q&A by Buddy Apps enhances your e-commerce platform by allowing you to add customizable questions and answers directly on your product pages. This innovative feature empowers you to supply potential customers with valuable insights, assist in overcoming purchase hesitations, and share useful tips and commonly asked questions. Designed with both ease of use and functionality in mind, the app facilitates the creation and management of Q&A content from the backend, ensuring seamless updates and consistency. The app's responsiveness ensures an optimal viewing experience across all devices, enhancing customer engagement and satisfaction. By providing detailed information, you can build trust with your customers, aiding them to make well-informed purchasing decisions. Transform your product pages into interactive knowledge hubs and elevate your customer service experience with Product Q&A by Buddy Apps.

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Responsive design

Add questions directly

Customer-informed decisions

Backend creation

Frontend showcase

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Compose ‑ A/B Testing

9.1

3 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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Feedback Buddy ‑ Surveys

$14.99 / Month

8

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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POWR: Customer Survey | Poll

$9.99-$17.49 / Month

6.7

110 Reviews

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Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

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Octopixels ‑ Tiktok Pixel

(1/5)

1 Reviews

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Ultimate tiktok multi pixel tracking solution with CPI Show more

Octopixels - TikTok Pixel is an advanced pixel tracking application specifically tailored for TikTok, enabling users to enhance their advertising strategies. This app allows you to effortlessly install and manage multiple TikTok Pixels, ensuring you capture every conversion event for optimal ad performance. By feeding TikTok's algorithm with rich and valuable data, Octopixels helps boost your Return on Ad Spend (ROAS). The integration of the TikTok Pixel and Conversion API offers in-depth insights into customer behavior, allowing businesses to make informed decisions. With an easy installation process, getting started with Octopixels is straightforward, empowering you to understand and leverage customer actions effectively. Ideal for businesses seeking to maximize their marketing impact on TikTok, Octopixels streamlines the process and provides comprehensive conversion tracking.

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Customer behavior insights

Easy installation

Multiple tiktok pixels

Comprehensive conversion tracking

Rich data

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 82 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

Whatsapp Marketing & Support

Gojiberry Survey & Feedback

Amplitude: Customer Analytics

KNO Post Purchase Surveys

WorkMagic Attribution

Friendly Brands Co‑Promotion

CustomerPlus

HelpDesk for Ecommerce support

Popupular

CloudReels Scrollable Display

Gratisfaction

Product Q&A by Buddy Apps

Compose ‑ A/B Testing

Feedback Buddy ‑ Surveys

POWR: Customer Survey | Poll

Octopixels ‑ Tiktok Pixel