Shopify Customer insights apps 2026

Report Pundit: Custom Reports

$9-$35 / Month

9.2

1,752 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

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Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

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Okendo: Reviews & Loyalty

$19-$299 / Month

9.2

1,276 Reviews

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Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

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Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

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CheckMate

$2.99-$12.99 / Month

9.1

3 Reviews

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Attract customers with campaigns Show more

Checked is a dynamic app designed to streamline marketing efforts by connecting you with your target audience through tailored campaigns. Whether you’re launching promotions directly on your site or within the expansive Checkmate network, integration is seamless and user-friendly. Once the app is downloaded, you'll have access to recommended campaigns and offers that resonate with Gen-Z users, enhancing your brand's visibility. The Checkmate team provides targeted campaign recommendations, ensuring your message reaches the right audience effectively. Additionally, the app offers valuable insights by tracking campaign performance, allowing you to analyze customer behavior and optimize future marketing strategies. By joining Checkmate's platform, you not only expand your reach but also gain a deeper understanding of your consumers.

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Performance tracking

Targeted recommendations

Customer analysis

Campaign activation

Gen-z platform

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KYC | Know Your Customer

$2.99-$25 / Month

9.1

12 Reviews

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Analyze customer returns, auto-tag frequent returners, and improve order quality. Show more

KYC | Know Your Customer is a powerful app designed to help businesses optimize their e-commerce operations by analyzing customer behavior. It tracks return history and calculates return ratios, providing valuable insights into patterns that can affect profitability. The app automatically tags customers who frequently return products, enabling merchants to quickly identify and manage riskier transactions. For Shopify Plus users, KYC offers an additional feature to disable Cash on Delivery (COD) at checkout for those with high return rates, mitigating potential losses. By using this app, businesses can make more informed fulfillment decisions and enhance order quality. Ultimately, KYC aims to reduce returns, safeguard profits, and streamline the customer management process.

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Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

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eCommix ‑ Google Sheets Sync

$4.99-$29.99 / Month

9.1

6 Reviews

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Export and sync orders, products, and more into Google Sheets Show more

eCommix ‑ Google Sheets Sync is a powerful tool designed to seamlessly automate the import of your Shopify data into Google Sheets. This app enables you to schedule exports of orders, products, inventory, customers, and metafields from multiple stores, granting you access to hidden fields for a comprehensive data overview. By leveraging Google Sheets, you can add columns, apply advanced formulas, and customize your data to suit your unique needs, creating highly tailored reports. eCommix empowers businesses to analyze historical data, providing insights into trends, seasonality, and growth, ensuring informed decision-making. With the ability to build custom reports or utilize ready-made ones, the app simplifies complex data analysis. It consistently refreshes your data on a scheduled basis, maintaining the accuracy and relevance of your reports, and facilitates integration across multiple Shopify stores.

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Customizable reports

Export shopify data

Sync multiple stores

Scheduled data refresh

Access hidden fields

Advanced formulas

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BR ‑ Better Reports

$19.9-$299.9 / Month

9.1

1,106 Reviews

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Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

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Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

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Zithara Connect

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Effortlessly sync Shopify data to Zithara CRM for insightful analytics. Show more

Zithara Connect is a powerful tool designed to enhance your e-commerce experience by integrating your Shopify store with your Zithara CRM account. This app eliminates the hassle of manual data entry by automatically syncing customer orders and store information, ensuring your CRM is always up-to-date with real-time data. With Zithara Connect, you can effortlessly track customer purchases and monitor shopping behaviors, allowing you to access comprehensive analytics without the need to switch between platforms. The seamless integration runs quietly in the background, providing a streamlined workflow that empowers you to make informed business decisions. By accessing detailed Shopify insights alongside your existing CRM data in one place, you can deliver personalized and engaging customer experiences. Zithara Connect offers a holistic approach to managing your e-commerce operations, making it an indispensable tool for modern businesses.

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Comprehensive analytics

Automated data sync

Behavior monitoring

Customer purchase tracking

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Amara: Customer Insights

$2750 / Month

8.2

2 Reviews

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Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

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Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

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Bread Pay Messaging

7.4

3 Reviews

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Offer on-site messaging and customer prequalification Show more

Bread Pay Messaging is a dynamic app that streamlines the financing process, enabling customers to pre-qualify for financing early in their shopping journey. By offering transparent financing options, the app increases customers' purchasing power and boosts sales for retailers. The intuitive process allows users to pre-qualify and complete their purchase in under 60 seconds, with order information seamlessly transferred to the retailer's server upon checkout. Retailers benefit from receiving full payment upfront, while Bread Pay assumes the risk by allowing customers to pay over time. The app ensures clear terms with no hidden fees, prepayment penalties, or deferred interest, making it a reliable choice for both shoppers and retailers. Retailers can also customize loan plans to meet diverse customer needs and gain actionable insights to re-engage abandoned shoppers, driving higher conversion rates.

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Pre-qualify financing

Checkout fast

Transparent terms

Custom loan plans

Re-engage shoppers

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AFS Analytics

$24.95-$399 / Month

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Advanced Analytics solution to boost your sales Show more

AFS Analytics is a comprehensive tool designed to elevate the performance of your online store by offering deep insights into user behavior and ad campaign effectiveness. It provides a robust suite of powerful indicators that enable you to analyze product performance and understand customer expectations, allowing you to optimize both marketing campaigns and sales strategies effectively. The app is easy to install, making it accessible for businesses of all sizes. With the aid of artificial intelligence, AFS Analytics helps you anticipate major trends, giving you a competitive edge in the market. It also unveils hidden keywords from search engines, empowering you with critical data for enhancing SEO strategies. Additionally, the app identifies which advertising campaigns generate the most revenue, ensuring your marketing budget is allocated efficiently. Ultimately, AFS Analytics helps you get to know your visitors better, enabling you to meet their needs more effectively.

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Sales optimization

User behavior analysis

Ad campaign performance

Essential metrics gathering

Product performance analysis

Customer expectation insights

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OSOM Post Purchase Surveys

9.1

3 Reviews

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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Instant feedback

Custom surveys

Ai-generated questions

Survey timing control

Response export

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WorkMagic Attribution

8.2

4 Reviews

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Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

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Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

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GrowthPhysics

$39 / Month

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The easiest way to grow your eCommerce store with confidence. Show more

GrowthPhysics is your go-to app for accelerating the growth of your Shopify store with ease and confidence. Developed by experienced Growth Executives and Data Engineers, this app equips you with advanced customer analytics at the click of a button. No more spending tens of thousands of dollars to access critical insights like Customer Acquisition Cost (CAC), Lifetime Value (LTV), Return on Ad Spend (RoAS), and Cohort Analysis. These tools help you make informed decisions and drive predictable growth for your eCommerce business. GrowthPhysics empowers you to harness data effectively, turning complex analytics into simple, actionable strategies. Transform your store’s potential with intelligent insights, all made accessible and affordable.

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Cohort analysis

Customer analytics

Predictable growth

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Optimizely Data Platform

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Power your marketing and experimentation with customer data Show more

Optimizely Data Platform (ODP) is a robust customer data platform designed to streamline and centralize your ecommerce and website behavior data effortlessly. With just a few clicks, you can begin streaming valuable data from your store and various popular apps into ODP, helping you create comprehensive customer profiles for deeper insights. The platform facilitates seamless integration and empowers you to build powerful customer segments, enhancing your ability to target specific audience cohorts effectively. Take advantage of its built-in data science capabilities to generate auto-generated customer insights and observations, driving informed decision-making. ODP not only enhances segment creation for immediate activation but also powers your Optimizely experimentation program, allowing for targeted experimentation that significantly impacts the buyer journey. Make key strides in optimizing your ecommerce strategy with the rich data and analytics capabilities offered by Optimizely Data Platform.

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Stream ecommerce data

Centralize customer data

Rich customer profiles

Targeted experimentation

Auto-generated insights

Data science reporting

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Feedback Box

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Collect post-purchase feedback via Shopify for actionable customer insights. Show more

Feedback Box is a powerful app designed to help merchants gain a deeper understanding of their customers by capturing valuable feedback immediately after a purchase when engagement is at its peak. Seamlessly integrating with Shopify checkout pages, the app presents targeted surveys to customers during the checkout thank-you phase, ensuring their experiences and opinions are fresh and top-of-mind. With its intuitive, real-time analytics dashboard, merchants can easily navigate interactive charts and apply filters to distill actionable insights. Feedback Box also offers a versatile custom survey builder, featuring various question types and conditional logic to tailor questions to specific customer interactions. The app enables merchants to export collected customer responses in universally compatible formats such as Excel, CSV, and JSON, allowing for easy integration with other tools and systems. By leveraging immediate post-purchase feedback, businesses can refine their products and services, ultimately enhancing customer satisfaction and driving growth.

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Real-time analytics

Post-purchase surveys

Custom survey builder

Instant export options

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HIKO Social Login

$2.49-$4.99 / Month

8.2

47 Reviews

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Enable one-click social login without creating an account. Show more

HIKO Social Login is a seamless solution that simplifies the signup process, allowing users to easily register using options like "Sign in with Google" or other one-click social media logins. By offering these convenient login methods, users are more likely to complete the signup process promptly, enabling businesses to quickly build their subscription lists for future retargeting opportunities. The app caters to merchants by providing an effortless setup process consisting of just five steps, which are fully customizable to match the aesthetics of their store design. HIKO Social Login supports integration with over 20 social media platforms, including Google One Tap, Apple, and LINE, ensuring a wide reach. Additionally, it offers robust integration capabilities with popular marketing tools such as Klaviyo, Mailchimp, Omnisend, and Contlo, enhancing customer engagement strategies. Merchants also benefit from insightful login statistics and customer analytics, helping them to better understand their audience and improve their marketing efforts.

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Customizable design

Easy setup

Email marketing integration

One-click login

20+ social integrations

Login statistics

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Grow Halo

$99 / Month

6.6

1 Reviews

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Optimizes marketing with sophisticated data for brand growth. Show more

Roasberry is an advanced digital marketing optimization platform designed to help contemporary brands enhance their Return on Ad Spend (ROAS). Utilizing sophisticated data models, Roasberry offers deep, thorough, and customizable campaign analyses to empower businesses to optimize their advertising strategies and scale operations profitably. With seamless integrations with major platforms like Google and Meta, Roasberry ensures comprehensive insights and visualizations that are crucial for fine-tuning ad performance. The app provides detailed customer, product, and marketing analytics, enabling businesses to gain a deeper understanding of their market dynamics. With dynamic real-time insights, Roasberry helps brands navigate their marketing strategy effectively. Additionally, the platform offers multi-touch attribution to track conversions and identify winning ads, ensuring informed decision-making for continuous growth.

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Conversion tracking

Multi-touch attribution

Marketing analytics

Product analytics

Customer analytics

Data visualization

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Compose ‑ A/B Testing

8.2

2 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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Pasaro ‑ Drop Price Alert

$5 / Month

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Avoid lost sales by allowing visitors to create price alerts. Show more

Pasaro is an innovative app designed to enhance sales by targeting price-sensitive customers. By allowing visitors to sign up for price drop alerts on your products, Pasaro ensures that interested customers are automatically notified when prices decrease, thus driving potential traffic and conversions. The app offers valuable insights into customer price preferences, enabling data-driven decision-making for your business. Its integration process is seamless, making it easy to set up with your store. Additionally, Pasaro features a customizable button and price-alert form to engage with visitors effectively. With its intuitive dashboard, merchants can gain insights to refine their pricing strategies. Overall, Pasaro is a powerful tool for businesses looking to optimize their pricing and boost sales.

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Customizable forms

Price drop alerts

Easy integration

Insightful dashboard

Automatic notifications

Visitor engagement

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Disco Post Purchase Ad Network

8

22 Reviews

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Target shoppers at the point of sale Show more

Disco Post Purchase Ad Network is a powerful app designed to enhance both advertising reach and revenue generation for businesses. It allows advertisers to connect with active shoppers from popular consumer brands like Caraway, ILIA, and Olukai, leveraging advanced machine learning technology to recommend non-competitive brands based on customers' purchase history and preferences. For businesses looking to monetize, the app offers the ability to display personalized post-purchase offers to boost profits on every transaction, all while allowing for customizable styling to match your website seamlessly. Setting up is easy and code-free, making it accessible for businesses without extensive technical expertise. Admission into the network is subject to review, ensuring quality and relevance. Disco effectively captures and converts clicks from high-LTV shoppers by utilizing predictive targeting and engaging verified consumers, thus enhancing customer acquisition and retention.

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Incremental revenue

Personalized insights

Cross-selling widget

Upsell post-purchase

Partnership report

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 108 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

CheckMate

KYC | Know Your Customer

eCommix ‑ Google Sheets Sync

BR ‑ Better Reports

Zithara Connect

Amara: Customer Insights

Bread Pay Messaging

AFS Analytics

OSOM Post Purchase Surveys

WorkMagic Attribution

GrowthPhysics

Optimizely Data Platform

Feedback Box

HIKO Social Login

Grow Halo

Compose ‑ A/B Testing

Pasaro ‑ Drop Price Alert

Disco Post Purchase Ad Network