7.6
KNO Post Purchase Surveys logo

KNO Post Purchase Surveys

$119-$299

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Surveys for attribution, customer insights, and feedback.

    Pre-built templates
    Platform integration
    Zero-party data
    Customer segments
    Advanced attribution
    Multi-question surveys
    Targeted audiences
    Benchmarking
    Attribution reports
    63 Reviews
    7.6

    About KNO Post Purchase Surveys

    Built by KnoCommerce Inc

    Email :

    [email protected]

    Address

    8 The Green, Ste A, Dover, DE, 19901, US

    Website Privacy policy

    Description

    Scale your ads and grow your business with dynamic post purchase surveys and powerful analytics.

    KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive feedback for informed marketing decisions to grow your business.

    KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive feedback for informed marketing decisions to grow your business. more
    • 5 min setup with 30+ full survey templates and dozens of pre-built questions.
    • Use logic flows for in-depth analysis and actions to boost customer engagement.
    • Attribution reports & analyses to better understand ad performance.
    • Target surveys to customer segments with data filters for better analysis.
    • Integrates with top platforms and offers data dispersion via REST API.

    Pros

    • Easy-to-use interface for post-purchase surveys
    • Provides targeted audiences for more relevant feedback
    • Includes pre-built templates to simplify survey creation
    • Offers benchmarking to compare performance
    • Advanced attribution models to understand revenue impact
    • Utilizes zero-party data for deep customer insights
    • Comprehensive feedback through multi-question surveys
    • Enables informed marketing decisions
    • Quick 5-minute setup with over 30 full survey templates
    • Logic flows for in-depth analysis and increased engagement
    • Attribution reports and analyses for better understanding of ad performance
    • Ability to target surveys to specific customer segments using filters
    • Integrations with top platforms
    • Data dispersion via REST API

    Cons

    • Complexity of data analysis might require a learning curve
    • Integration issues with certain platforms might arise
    • Cost may be a factor for smaller businesses
    • Some users might find too many features overwhelming

    Rating And Reviews

    Wilt-Pruf Products

    Oct 30, 2024  on Shopify

    So far so good. Easy to use and effective way to learn more about our customers.

    Adanola

    Oct 30, 2024  on Shopify

    Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

    Raide

    Oct 27, 2024  on Shopify

    Easiest onboarding I've ever done and super useful insights.

    autobrush®

    Oct 20, 2024  on Shopify

    Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

    For Days

    Aug 08, 2024  on Shopify

    I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

    Ancestral Supplements

    Jul 11, 2024  on Shopify

    The best app for customer insights. Excellent, proactive customer support as well!

    Dossier Mexico

    Apr 22, 2024  on Shopify

    Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.

    Dossier Perfumes

    Apr 22, 2024  on Shopify

    Très bonne expérience, les données sont faciles à lire et à analyser Les équipes sont très réactives

    Cozy Earth

    Apr 19, 2024  on Shopify

    KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

    Ananta Stones

    Apr 15, 2024  on Shopify

    We were promised a full refund, as we decided not to continue with the trial. Customer support is non responsive. Would not recommend using this app to others. Empty promises. Stay away.

    Show more reviews

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