Zigpoll vs Kno: Best Shopify Survey Apps Compared

Name: KNO Post Purchase Surveys
Brand: KnoCommerce Inc

Compare Zigpoll and Kno for Shopify: features, pricing, and ease of use. Find the best post-purchase survey app for your store! Are you looking to boost customer engagement and gather feedback on your Shopify store? Choosing between Zigpoll and Kno for post-purchase surveys can be tricky. This guide compares both apps in detail to help you decide which suits your business needs.

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Overview

What is Zigpoll Customer Surveys?

Zigpoll is a Shopify app designed to create customizable customer surveys, helping businesses collect actionable feedback through post-purchase and email surveys.

Key Strengths:

Highly customizable survey templates
Seamless Shopify integration
Advanced analytics for feedback tracking

What is KNO Post Purchase Surveys?

Kno is a Shopify post-purchase survey app focused on gathering customer insights to improve retention and satisfaction with targeted, automated surveys.

Key Strengths:

Automated post-purchase surveys
Simple setup and user-friendly interface
Built-in analytics for quick insights

Rating

421 Reviews

9.4

78 Reviews

9.1

Pricing

Install App More info

Features

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
Targeted audiences
Benchmarking
Attribution reports
Logic flows

Screenshots

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Pros

Fast-loading and multilingual
Fully customizable and no-code setup
Integrates seamlessly with Shopify and marketing stacks
Gathers zero-party data with AI analytics
Helps optimize business roadmap, marketing spend, and conversion rates
Advanced post-purchase surveys with high response rates
Localizes for multiple languages
Facilitates abandoned checkout campaigns to recover carts
Connects survey responses to Shopify customer and order dashboards
Provides excellent customer support
Highly intuitive and easy-to-use interface
Flexibility in survey delivery methods
Actionable insights from gathered data
Doesn't slow down the store
Responsive and helpful support team, including personalized assistance from the founder

Easy-to-use interface for post-purchase surveys
Provides targeted audiences for more relevant feedback
Includes pre-built templates to simplify survey creation
Offers benchmarking to compare performance
Advanced attribution models to understand revenue impact
Utilizes zero-party data for deep customer insights
Comprehensive feedback through multi-question surveys
Enables informed marketing decisions
Quick 5-minute setup with over 30 full survey templates
Logic flows for in-depth analysis and increased engagement
Attribution reports and analyses for better understanding of ad performance
Ability to target surveys to specific customer segments using filters
Integrations with top platforms
Data dispersion via REST API

Cons

Some users may need support to fully utilize all functions
Complexity may require time to get accustomed to all features
Limitations on the number of emails that can be sent per month

Complexity of data analysis might require a learning curve
Integration issues with certain platforms might arise
Cost may be a factor for smaller businesses
Some users might find too many features overwhelming

Launched

Apr 22, 2019

Oct 18, 2020

Developer

Built by Argonautic Labs

Apps:

Average Rating:

Reviews:

522

Built by KnoCommerce Inc

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app is better for beginners: Zigpoll or Kno?

Kno is often preferred for beginners due to its simplicity and automated features, while Zigpoll offers more customization for advanced users.
Does Zigpoll support email surveys?

Yes, Zigpoll allows email surveys in addition to post-purchase surveys, making it versatile for multi-channel feedback collection.
Can Kno integrate with other Shopify apps?

Kno focuses on native Shopify functionality but may have limited third-party integrations compared to Zigpoll.
Which app provides better analytics?

Zigpoll offers more detailed analytics, while Kno provides straightforward insights suitable for quick decision-making.
Are there free plans available for Zigpoll or Kno?

Both apps offer free trials, but pricing varies based on features and survey volume. Check their Shopify listings for current plans.

Zigpoll vs Kno: Best Shopify Survey Apps Compared

Zigpoll Customer Surveys

KNO Post Purchase Surveys

Zigpoll Customer Surveys