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Zigpoll Customer Surveys logo

Zigpoll Customer Surveys

$10-$100

/ Month
Free plan available

Post-purchase & on-site surveys for attribution, NPS, & more

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

About Zigpoll Customer Surveys

Built by Argonautic Labs

Email :

[email protected]

Address

400 E 67th Street, New York, NY, 10065, US

Website Privacy policy FAQ
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Introduction Video

Description

Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month

Top Helpful Reviews

PupGum

May 12, 2025  on Shopify

Great app and very supportive team! We had a few questions about how to use the app and the Zigpoll team was very helpful and extremely fast in answering our questions.

Griptyte.com

May 10, 2025  on Shopify

I was just looking for an app that could help grab a little customer info after checkout. Zigpoll was the answer! I know this app can do a lot more for me in the future but for now this was perfect. Being a novice, I had a few questions.... Jason was very quick and responsive. I was up and running in no time. Thank you Jason, stoked on your product!

Carabie

May 05, 2025  on Shopify

Would definitely recommend. Has various useful functions and capabilities from sending out email surveys to integrated post purchase surveys on a webpage. With the new Shopify update I realized that my post purchase survey wasn't integrated properly. Founder was very responsive, helpful, and kind. It was nice to be able to interact with a person when getting support instead of endless ai chatbox messages - very much appreciated! In the end it turned out to be a shopify issue and not a zigpoll app issue.

Comeback Goods

Apr 30, 2025  on Shopify

Great customer service and the app is SUPER easy to use. Easy to set up and extremely intuitive. Incredibly flexible as well. Highly recommend!

Genius Lab Gear

Apr 29, 2025  on Shopify

Setup was a breeze and I'm really impressed with how much customization is available if you need it. I didn't expect logic-based tile progressions, weekly email reports, and analytics all to be available on the free plan. Unlike many of my other Shopify apps, the UI is snappy, easy to use, and intuitive. I also love how the survey answers can show up in my order details for a heads-up preview when I'm curious about a new order. I'm not there yet, but it looks like it also directly integrates with Omnisend, MailChimp, Klayvio, Google Sheets, Slack, and others. Well done!

The Unemployed Philosophers Guild

Apr 29, 2025  on Shopify

Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.

My Scout Group Shop

Apr 25, 2025  on Shopify

Zig Poll has completely changed how we engage with our audience. It's super intuitive, beautifully customizable, and actually makes getting feedback fun and effective. We’ve seen a noticeable boost in interaction and the insights we’ve gathered have been incredibly valuable. Plus, the support team is top-notch—quick, friendly, and genuinely helpful every step of the way. If you’re looking for a smart, seamless way to connect with your audience, Zig Poll is a total win!

Bodenglück

Apr 24, 2025  on Shopify

Excellent app! We use it for checkout surveys and different kind of onsite surveys with special targetings and everything works fine. If we are facing an issue or a function is missing, we can always contact jason directly and he will help us immediately. The support ist really extra class. I can highly recommend this app.

Habitual

Apr 24, 2025  on Shopify

This app delivers exactly as promised—and then some. It offers more features than comparable tools and is priced more competitively. I was initially concerned that support might suffer because of that, but Jason, the founder, has been incredibly responsive and hands-on. He’s replied to every email within a day and is even open to customizing the app to fit specific business needs. If you’re looking for better post-purchase attribution or want to collect customer data seamlessly, I highly recommend giving this app a try.

Sunniemade

Apr 18, 2025  on Shopify

Great product! Appreciate that there's a free option and the customer service is super fast and helpful.

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