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Zigpoll Customer Surveys logo

Zigpoll Customer Surveys

$10-$100

/ Month
Free plan available

Post-purchase & on-site surveys for attribution, NPS, & more

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

About Zigpoll Customer Surveys

Built by Argonautic Labs

Email :

[email protected]

Address

400 E 67th Street, New York, NY, 10065, US

Website Privacy policy FAQ
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Introduction Video

Description

Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month

Top Helpful Reviews

Snibbs

Aug 22, 2025  on Shopify

Easy to use and deployed quickly. I customized an NPS survey with additional questions easily, and we are already seeing a better response rate than the previous tools.

NouLuv

Aug 20, 2025  on Shopify

Amazing customer service, user’s interface is very intuitive and easy to program even if you are new to this type of tool. Has amazing features and love the multi language capabilities. Am 100% sticking with it.

Tulip Shades

Aug 19, 2025  on Shopify

Zigpoll makes gathering customer insights effortless. We use it to manage all of our surveys in one place... from immediate post-purchase surveys integrated seamlessly with Shopify, to long-form customer questionnaires, to targeted product feedback forms. Having everything centralized has made it so much easier to understand our customers and improve their experience. On top of that, the customer service is incredible. We’ve received direct, thoughtful support from the founder himself, which has been invaluable. Zigpoll has become an essential tool for our team. Highly recommend.

BEX® Sunglasses

Aug 14, 2025  on Shopify

Zigpoll is an excellent survey tool—easy to set up, user-friendly, and packed with useful features. It’s helped us gather valuable customer insights effortlessly. Jason has been especially helpful—quick to respond, patient, and thorough in resolving any questions we had.

Designs by Stacey Lynn

Aug 14, 2025  on Shopify

This is working really well for our post checkout surveys. We primarily service one client with over 3,000 locations so this helps us differentiate between locations through the use of post-checkout questions. We had some trouble getting started with it, but customer service was readily available to help get us going and now we don't even have to think about it. 100% recommend.

XGuitars

Aug 13, 2025  on Shopify

Beyond superb!! The app is excellent. Customizable to exactly how you want it. The support is amazing. They respond to questions with screenshots and voice over explaining in detail how to do whatever it is that you inquired about.

Kapow Meggings

Aug 11, 2025  on Shopify

Great experience setting this up, special shout out to Jason from support who was super helpful, looking forward to seeing how my first post-purchase survey goes!

Millin

Aug 04, 2025  on Shopify

Zigpoll gives fantastic insights into how our customers find us with our post purchase survey. Their customer service is incredible and they can always solve a problem when we need help.

SLIM FIT NUTRITION

Jul 24, 2025  on Shopify

A great app with a wide variety of features for creating surveys. The support team is incredibly responsive — they answer quickly and always go the extra mile to help. Their personal, human approach truly stands out, and in my opinion, that's what makes all the difference. Highly recommended if you’re looking for flexibility, reliability, and real support you can count on.

Balmbare

Jul 24, 2025  on Shopify

Love Zigpoll overall, just don't like how the pricing goes up on bigger tiers without much increase in value

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