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Fairing: Post Purchase Surveys logo

Fairing: Post Purchase Surveys

Develop by Fairing

$49-$149

/ Month
  • Built for Shopify
  • 14 Days Free Trial

    Surveys for marketing attribution, user feedback, and NPS

    Pre-built templates
    Shopify integration
    Customer feedback
    Product targeting
    Personalization
    Roi improvement
    Attribution surveys
    Nps measurement
    Cro insights
    186 Reviews
    8

    About Fairing: Post Purchase Surveys

    Built by Fairing

    Email :

    [email protected]

    Address

    1460 Broadway, New York, NY, 10036, US

    Website Support Portal Privacy policy FAQ

    Description

    Get insights & track ad performance with post-purchase surveys for attribution, measurement, & NPS.

    Fairing (formerly Enquire) gives you more actionable insights in a week than most survey or questionnaire tools produce in a year. Deploy attribution survey questions in your post-purchase experience and append responses to your customer’s order. Measure Meta, TikTok, Snap, Podcast, TV, & more. Capture survey data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" (HDYHAU) attribution post purchase survey poll & improve ROI!

    Fairing (formerly Enquire) gives you more actionable insights in a week than most survey or questionnaire tools produce in a year. Deploy attribution survey questions in your post-purchase experience and append responses to your customer’s order. Measure Meta, TikTok, Snap, Podcast, TV, & more. Capture survey data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" (HDYHAU) attribution post purchase survey poll & improve ROI! more
    • Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
    • Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
    • Target survey questions by new v returning, product purchased, etc. Translations
    • Template library: Launch 25+ pre-built post purchase survey questions
    • Compatible with Shopify's Order Status & Thank You Page Checkout Extensions

    Pros

    • Provides actionable insights quickly, within a week
    • Focuses on marketing attribution, user feedback, and NPS
    • Helps measure the effectiveness of various marketing channels like Meta, TikTok, Snap, Podcast, TV, etc
    • Integrates well with various tools like Triple Whale, Klaviyo, Google Sheets, Elevar, and Shopify Flow
    • Easy to set up and integrate into the Shopify thank you page
    • Allows for targeted survey questions based on customer type and product purchased
    • Comes with a template library featuring 25+ pre-built post-purchase survey questions
    • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
    • Highly recommended by users for ease of use and valuable customer insights

    Cons

    • No significant cons mentioned in user reviews or descriptions
    • Potential dependency on app integrations for full functionality

    Rating And Reviews

    Fashion Drinks

    Nov 12, 2024  on Shopify

    Must have Shopify App für Post Purchase Umfragen in tollem Design

    GOODONYA

    Nov 04, 2024  on Shopify

    Fairing has been essential for us to understand the impact on the business for our influencer, organic social, and partnership efforts especially. Getting a holistic understanding beyond paid media of acquisition is critical for us. It's such an easy to use tool and helps us uncover other interesting insights from our purchasers. Highly recommend as essential to any size biz!

    Portland Leather

    Nov 04, 2024  on Shopify

    Great team at Fairing! They have been responsive and agile in getting data to us.

    Because Market

    Oct 31, 2024  on Shopify

    We love Fairing! As a small lean team, this has been a fast and effective way of learning more about our shoppers and their preferences within a matter of hours. And their customer service is great. Highly recommend!

    Phlur

    Oct 30, 2024  on Shopify

    One the best platforms on Shopify - an essential technology. As it becomes harder and harder to understand where a customer is coming from, Fairing helps you find the answer. The analytics in the platform are super strong - and getting better every month. I love that I can lifetime value by acquisition source. Matt and the team are really excellent - always so helpful and super responsive. Get this, you won't regret it.

    Bedfolk

    Oct 30, 2024  on Shopify

    Simple to use, but it has some really sophisticated features if you want to dig below the surface. Very active development team too, so there are always new updates and improvements. Can't wait to see what they add next!

    Nécessaire, A Personal Care Company

    Oct 29, 2024  on Shopify

    Migrated to Fairing from our previous post purchase survey partner about a year ago and has been such a great move. They've been great partners throughout the whole process and helping with some mapping challenges we were having with our Influencer activations and were able to find a solve. Would 100% recommend.

    Orlando Informer

    Sep 19, 2024  on Shopify

    Beware of sudden price changes. They told us we must pay 347% more this year and 1,381% more in year 2. Although they charged us for another month of service 2 days ago, they have deactivated all access to the data today.

    Puffin Drinkwear

    May 23, 2024  on Shopify

    Fairing is a great way to survey your customers in a minimal friction way. You're getting feedback from your fresh customers at their highest point of excitement. It's been very valuable to understand why they made their purchase.

    Ziggy

    Apr 30, 2024  on Shopify

    Very happy with this app that allows us to get multiple insights from our clients.

    Show more reviews

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