Propel Replay, Survey, Heatmap

Develop by Propel Commerce

$9.9-$39.9

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Watch shoppers in action! Find errors with visitor replays!

Automatic installation

Error identification

Playback algorithms

Customer session recording

Filtering capabilities

Bot detection

About Propel Replay, Survey, Heatmap

Launched Jun 16, 2021

Built by Propel Commerce

Email :

[email protected]

Address

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Website Privacy policy FAQ

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Description

Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
Heatmaps help you identify patterns & optimize page designs for increased sales.
Run surveys to gauge customer satisfaction and gain valuable insights.
Get visitor IPs so you can Identify and block bots wasting your ad spend
Filter by country, traffic type, error & more to find the replays you care about

Pros

Provides valuable insights into customer behavior by recording visitor interactions
User-friendly and easy to set up, making it accessible for users with no coding knowledge
Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
Filters by various criteria like country and traffic type to focus on relevant replays
Customer support is responsive and helpful, aiding in quick resolution of issues
Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
Installation is automatic and quick, requiring no technical expertise
Cost-effective with a high value for the features provided

Cons

Limited feedback on long-term performance as many reviews are from users who have just started using the app
No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Top Helpful Reviews

Torque & Tidy Ltd

Aug 01, 2025 on Shopify

I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great

maverick.il

Jul 23, 2025 on Shopify

We added a screen-recording tool to our Shopify store, and it completely transformed how we understand user experience. We were able to identify issues, improve navigation, and significantly increase conversions. It provides real, actionable insights that you simply can’t get from standard analytics. Highly recommended for anyone looking to take their store to the next level!

DAUKO

Jul 17, 2025 on Shopify

I really like this app, it does everything that it says that it will do, it helped me a lot with the conversion rate on my store because I saw where my store was not converting, this app is definently worth a try!

TrinkTiger

Jul 16, 2025 on Shopify

I like it. It’s a great app to see who your customers are and who’s browsing or snooping around on the website. Nice!

Canis Alpine

Jul 15, 2025 on Shopify

This has been great so far. I’ve tried other apps like luckyorange where you get such a limited free time to try it out. This is excellent for a small business like mine. And they have quick support that are very likeable. I am very happy so far with what they are offering. Would recommend this app over similar ones since it has a great free trial, simple and efficient tools.

Music Escapades Shoppe

Jul 09, 2025 on Shopify

Excellent app! So helpful to be able to gain insights to customer behaviour on our website. A must for any ecommerce store. Tom was super helpful! Thank you!

PHAVIX

Jul 09, 2025 on Shopify

Really helpful app! Watching visitor sessions gave us great insights into how customers navigate the store. It helped us spot issues and improve our checkout flow. The interface is clean and easy to use. Recommended app.

InstaIDPhoto

Jul 02, 2025 on Shopify

The app is very useful to pinpoint what the visitor journey is. It revealed many weak areas to be addressed for best conversion.

Aircraft Shop Supply

Jul 02, 2025 on Shopify

El mejor soporte, te contestan en el momento, son amables, siempre buscan ayudarte. La app tiene su versión gratuita que te permite ver sesiones en vivo, errores 404 y más.