Propel Replay & Session Record

Develop by Propel Commerce

$9.9-$39.9

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Watch shoppers in action! Find errors with visitor replays!

Automatic installation

Error identification

Playback algorithms

Customer session recording

Filtering capabilities

Bot detection

About Propel Replay & Session Record

Launched Jun 16, 2021

Built by Propel Commerce

Email :

[email protected]

Address

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Website Privacy policy FAQ

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Description

Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
Heatmaps help you identify patterns & optimize page designs for increased sales.
Run surveys to gauge customer satisfaction and gain valuable insights.
Get visitor IPs so you can Identify and block bots wasting your ad spend
Filter by country, traffic type, error & more to find the replays you care about

Pros

Provides valuable insights into customer behavior by recording visitor interactions
User-friendly and easy to set up, making it accessible for users with no coding knowledge
Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
Filters by various criteria like country and traffic type to focus on relevant replays
Customer support is responsive and helpful, aiding in quick resolution of issues
Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
Installation is automatic and quick, requiring no technical expertise
Cost-effective with a high value for the features provided

Cons

Limited feedback on long-term performance as many reviews are from users who have just started using the app
No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Top Helpful Reviews

Lovisa

Mar 20, 2025 on Shopify

Fijne app, die inzichtelijk maakt wat er op je website gebeurd en wat klanten zien. Ze helpen je direct bij vragen, zijn super vriendelijk en geven regelmatig gratis boosts voor je account!

BELLAFISTA

Mar 20, 2025 on Shopify

its not that good, there is alot of alternative that are better. Use that instead of this. Its not collecting all the data so its bad. Also sometimes its saying other things like somone did a atc worth of 100 pound but its actually 30 pound so the tracking system is bad

PaletteTales

Mar 19, 2025 on Shopify

This Propel Replay is a game-changer for understanding customer behavior! It provides clear and insightful session replays, allowing us to see exactly how visitors interact with our store—where they click, scroll, and drop off. The heatmaps and playback features help us identify pain points and optimize the user experience. Installation was seamless, and the interface is user-friendly. It’s been incredibly useful for improving conversions and troubleshooting any usability issues.

Pfoten Designs

Mar 18, 2025 on Shopify

I was using their biggest competitor before, but their pricing became unrealistic. Because of thatt reason I tried Propel replays. The app is really straight forward and easy to navigate. Support is available even on a free plan. I think their pricing structure is reasonable.

Skull Hearts

Mar 15, 2025 on Shopify

Quiero destacar mi experiencia con Propel Replay and Session Record de Shopofy, una herramienta excepcional que ha marcado la diferencia en la gestión de mi tienda online. Gracias a su generoso apoyo, pude acceder a funcionalidades extra de forma gratuita, lo cual me ha permitido optimizar la experiencia de mis clientes y potenciar la eficiencia de mi negocio. Lo que realmente distingue a estas herramientas es su facilidad de uso y la precisión en el análisis del comportamiento de los usuarios. Con Propel Replay, he podido identificar áreas de mejora y adaptar mis estrategias de marketing de manera proactiva. La grabación de sesiones con Session Record me ha permitido entender mejor cómo interactúan mis clientes en tiempo real, lo que se traduce en decisiones más acertadas y en una experiencia de compra más fluida.

Perfumes10

Mar 12, 2025 on Shopify

TODO PERFUME, LA APP FUNCIONA GENIAL RECOMIENDO ESTA APLICACION PARA VER SEGUIMIENTO DE LOS CLIENTES Y COMO INTERACTUAN TODO PERFUME, LA APP FUNCIONA GENIAL RECOMIENDO ESTA APLICACION PARA VER SEGUIMIENTO DE LOS CLIENTES Y COMO INTERACTUAN

Studio Sonntag

Mar 06, 2025 on Shopify

Great app, helps a lot understand customer behaviour and bottlenecks. Also great insights on Add to carts etc. Since our Shopify Tracking is broken and Shopify doesnt help this app helped us a lot!

UNTAMMED

Mar 01, 2025 on Shopify

What an amazing app! So easy to watch store behavior of your customers and the team is helpful when help is needed!

Bourbon and Bluffs

Feb 28, 2025 on Shopify

Just started using Propel app and have already made some changes to my site based on what I am seeing. Also, seeing some weird stuff on my site pages that I did not know what happening. Very valuable from day one, highly recommended.

Angie Treasures

Feb 26, 2025 on Shopify

Propel Replay delivered exactly what it promised! It’s easy to use, reliable, and does the job seamlessly. I appreciate the smooth experience and how well it performs. Highly recommend to anyone looking for a solution that truly works!

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