Propel Replay, Survey, Heatmap

Develop by Propel Commerce

$9.9-$39.9

/ Month

Built for Shopify

Free plan available 7 Days Free Trial

Watch shoppers in action! Find errors with visitor replays!

Automatic installation

Error identification

Playback algorithms

Customer session recording

Filtering capabilities

Bot detection

About Propel Replay, Survey, Heatmap

Launched Jun 16, 2021

Built by Propel Commerce

Email :

[email protected]

Address

170-422 Richards St, Vancouver, BC, V6B2Z4, CA

Website Privacy policy FAQ

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Description

Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
Heatmaps help you identify patterns & optimize page designs for increased sales.
Run surveys to gauge customer satisfaction and gain valuable insights.
Get visitor IPs so you can Identify and block bots wasting your ad spend
Filter by country, traffic type, error & more to find the replays you care about

Pros

Provides valuable insights into customer behavior by recording visitor interactions
User-friendly and easy to set up, making it accessible for users with no coding knowledge
Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
Filters by various criteria like country and traffic type to focus on relevant replays
Customer support is responsive and helpful, aiding in quick resolution of issues
Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
Installation is automatic and quick, requiring no technical expertise
Cost-effective with a high value for the features provided

Cons

Limited feedback on long-term performance as many reviews are from users who have just started using the app
No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

Top Helpful Reviews

InstaIDPhoto

Jul 02, 2025 on Shopify

The app is very useful to pinpoint what the visitor journey is. It revealed many weak areas to be addressed for best conversion.

Aircraft Shop Supply

Jul 02, 2025 on Shopify

El mejor soporte, te contestan en el momento, son amables, siempre buscan ayudarte. La app tiene su versión gratuita que te permite ver sesiones en vivo, errores 404 y más.

Mum&Choupinou

Jun 30, 2025 on Shopify

Merci Tom. Il a été réactif et très gentil. J'utilise l'appli depuis peu et j'aime bien ses fonctionnalités.

FaithNY

Jun 30, 2025 on Shopify

Love this app and the support is even better very quick easy to understand and helpful thumbs up from me Tom is the best

AquaLifeScape

Jun 27, 2025 on Shopify

Sehr hilfreiche App zur Analyse des Nutzerverhaltens. Die Replays helfen uns, Kaufabbrüche besser zu verstehen und Optimierungspotenziale im Shop gezielt zu erkennen. Klare Empfehlung für jeden, der Conversion-Optimierung ernst nimmt.

ei-nzigartig

Jun 27, 2025 on Shopify

Ich bin wirklich begeistert. Musste mich zwar erst ein wenig damit beschäftigen, aber der support ist schnell und kompetent und es ist echt spannend zu sehen, wie meine Kunden den shop sehen! Muss man haben!

Vac Pack

Jun 27, 2025 on Shopify

This app is the best. whenever I've got an issue, if there is an offer on. The team is always helpful. it shows everything i want it to for each visitor. will be using this on all future stores.

Hops & Pops

Jun 27, 2025 on Shopify

Its the best session recording app on Shopify. It records UTM tags and referrer which even google analytics misses. It accurately shows all sessions of a visitor over multiple days, super useful for knowing from which campaign the first visit came from. 100% recommended.

OriHErb

Jun 25, 2025 on Shopify

Wir nutzen diese App schon länger und für diverse Stores. Die Bedienung ist sehr intuitiv. Die Replays und die dazugehörigen Funktionen helfen uns bei der Analyse der Kundenverhalten. Wir konnten dadurch schon Optimierungen vornehmen, welche mehr Sales generierten. Und das beste ist der kostenlose Plan. Klare Empfehlung.

Puraszapas

Jun 25, 2025 on Shopify

These are the first few hours I've been using it, and I'm enjoying seeing my clients' behavior to see what changes I can make. If it continues to be useful, I'll definitely purchase a paid plan.

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