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Propel Replay & Session Record logo

Propel Replay & Session Record

$9.9-$39.9

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Watch shoppers in action! Find errors with visitor replays!

    Automatic installation
    Error identification
    Playback algorithms
    Customer session recording
    Filtering capabilities
    Bot detection

    About Propel Replay & Session Record

    Built by Propel Commerce

    Email :

    [email protected]

    Address

    170-422 Richards St, Vancouver, BC, V6B2Z4, CA

    Website Privacy policy FAQ
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    Description

    Boost sales with replays, heatmaps and surveys! Uncover sale blockers & improve satisfaction.

    Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

    Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
    • Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
    • Heatmaps help you identify patterns & optimize page designs for increased sales.
    • Run surveys to gauge customer satisfaction and gain valuable insights.
    • Get visitor IPs so you can Identify and block bots wasting your ad spend
    • Filter by country, traffic type, error & more to find the replays you care about

    Pros

    • Provides valuable insights into customer behavior by recording visitor interactions
    • User-friendly and easy to set up, making it accessible for users with no coding knowledge
    • Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
    • Filters by various criteria like country and traffic type to focus on relevant replays
    • Customer support is responsive and helpful, aiding in quick resolution of issues
    • Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
    • Installation is automatic and quick, requiring no technical expertise
    • Cost-effective with a high value for the features provided

    Cons

    • Limited feedback on long-term performance as many reviews are from users who have just started using the app
    • No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

    Top Helpful Reviews

    Pure Elements Naturkosmetik

    Apr 25, 2025  on Shopify

    I would recommend this app to anyone. It is a must have for a small business like ours. We check our product and site pages every day and analyze the behavior of our potential customers. It helps us a lot to improve things in real time.

    Neviah

    Apr 23, 2025  on Shopify

    Excellent App & Outstanding Customer Service! I'm extremely satisfied with Propel Replays. The app works flawlessly and offers exactly what we needed for our Shopify store. The customer support team is top-notch—responsive, knowledgeable, and genuinely helpful. Highly recommended for anyone looking to improve their store's performance and customer insights!

    Wrywry

    Apr 22, 2025  on Shopify

    Great app that let's you understand your customer behaviors to A/B test what's working and what's not they also gave me a generous free trial <3

    CelluliteBye

    Apr 11, 2025  on Shopify

    I’m absolutely satisfied with this tool! It provides me with an excellent way to better understand and respond to my customers and their needs. The user interface is intuitive and easy to navigate – even without any technical background. I’d especially like to highlight the outstanding customer support: friendly, competent, and quick to respond. My expectations have been exceeded in every way. I can fully recommend this tool – it’s a must-have for anyone who wants to work in a truly customer-oriented way! Thank you!

    Elysian Coffee Company

    Apr 10, 2025  on Shopify

    I love being able to watch and adjust according to what I see. I have been able to make my store easier to navigate because of propel. The heatmaps and filtering options are great for performance as well!

    Lovisa

    Mar 20, 2025  on Shopify

    Fijne app, die inzichtelijk maakt wat er op je website gebeurd en wat klanten zien. Ze helpen je direct bij vragen, zijn super vriendelijk en geven regelmatig gratis boosts voor je account!

    BELLAFISTA

    Mar 20, 2025  on Shopify

    its not that good, there is alot of alternative that are better. Use that instead of this. Its not collecting all the data so its bad. Also sometimes its saying other things like somone did a atc worth of 100 pound but its actually 30 pound so the tracking system is bad

    PaletteTales

    Mar 19, 2025  on Shopify

    This Propel Replay is a game-changer for understanding customer behavior! It provides clear and insightful session replays, allowing us to see exactly how visitors interact with our store—where they click, scroll, and drop off. The heatmaps and playback features help us identify pain points and optimize the user experience. Installation was seamless, and the interface is user-friendly. It’s been incredibly useful for improving conversions and troubleshooting any usability issues.

    Pfoten Designs

    Mar 18, 2025  on Shopify

    I was using their biggest competitor before, but their pricing became unrealistic. Because of thatt reason I tried Propel replays. The app is really straight forward and easy to navigate. Support is available even on a free plan. I think their pricing structure is reasonable.

    Skull Hearts

    Mar 15, 2025  on Shopify

    Quiero destacar mi experiencia con Propel Replay and Session Record de Shopofy, una herramienta excepcional que ha marcado la diferencia en la gestión de mi tienda online. Gracias a su generoso apoyo, pude acceder a funcionalidades extra de forma gratuita, lo cual me ha permitido optimizar la experiencia de mis clientes y potenciar la eficiencia de mi negocio. Lo que realmente distingue a estas herramientas es su facilidad de uso y la precisión en el análisis del comportamiento de los usuarios. Con Propel Replay, he podido identificar áreas de mejora y adaptar mis estrategias de marketing de manera proactiva. La grabación de sesiones con Session Record me ha permitido entender mejor cómo interactúan mis clientes en tiempo real, lo que se traduce en decisiones más acertadas y en una experiencia de compra más fluida.

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