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MIDA: Heatmap, Replay Checkout logo

MIDA: Heatmap, Replay Checkout

Develop by Shopify

$9.9-$39.9

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Better replay, session recording & heatmap for customer action

    Session replays
    Analytics
    Session recording
    Heatmaps
    Filter recordings

    About MIDA: Heatmap, Replay Checkout

    Built by Shopify

    Address

    12750 Moorpark Street, Los Angeles, CA, 91604, US

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    Watch customer interactions through session recordings, replays, and heatmaps.

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout to a specific ad campaign.

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout to a specific ad campaign. more
    • Session Recording helps replay customer visits on your online store in realtime
    • Heatmaps show what people find most interesting (and not)
    • Quickly view and filter recordings by abandoned cart/checkout, completed orders
    • Analytics to identify conversion bottlenecks (add to cart, checkout and more)
    • Optimized for speed without affecting your store’s performance

    Pros

    • Simple to use and easy to set up
    • Provides full session recording and heatmaps
    • Helps in analyzing customer behavior and improving website design
    • Categorizes sessions by events such as abandoned cart, abandoned checkout, and successful orders
    • Good customer support
    • Free version available, which performs necessary functions for small businesses

    Cons

    • Doesn't work on mobile, which limits convenience
    • Pricing might be steep for some users, especially those with multiple subscriptions

    Top Helpful Reviews

    Coffee & Jewels

    Dec 26, 2025  on Shopify

    I’ve been using this app for about two weeks now and love it so far. The heatmaps are clearer and better than the other app I used. Features like session replays and visitor tracking are helpful, providing extra insights beyond Shopify’s built-in analytics. The customer support team is excellent—they responded to my questions promptly and with detailed explanations. Overall, I recommend trying this app.

    NIVVA

    Dec 25, 2025  on Shopify

    Recommended app: MIDA. It makes A/B testing and on-page optimization simple, so you can improve conversion rate faster without rebuilding your store.

    THE CHURCH BAG

    Dec 23, 2025  on Shopify

    I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.

    TrendTok

    Dec 22, 2025  on Shopify

    MIDA is so good to navigate in and see what people do on your site. Their customer support is also very good especially Lucy. She's my one love and so helpful and beautiful. 5 STARS!!

    Pan

    Dec 16, 2025  on Shopify

    This app is amazing. It helps you review your sessions and see where customers are most likely to scroll and click, so you can adjust your store accordingly. Highly recommended. Thank you to Chloe and Lucy for the great support and help as well!

    Modanista Fashion

    Dec 13, 2025  on Shopify

    Very great app, seamless integration, work perfectly without affecting you Theme Speed, I was using other app before but I was getting many Java Script Errors, now with this App my Problem is Solved, many Thanks to Chloe who also supported me through out my Journey, Really Recommend Using this App.

    HalloGeschenk.de

    Dec 11, 2025  on Shopify

    I am very happy with MIDA! Everything works perfectly and the app delivers exactly what I need. The heatmaps and replay features are incredibly helpful and give me real insight into how customers behave in my shop. A special thank you to Lucy – she supported me with so much patience and kindness. Her guidance was clear, fast and very professional. It is rare to meet such friendly and dedicated customer support these days. Great app, great team!

    NOOT

    Dec 11, 2025  on Shopify

    Using MIDA for some months now. Very satisfied with what it offers. The heatmap was instrumental in identifying the bottlenecks in our product pages. Everything is intuitive to use, and can be used from within Shopify.

    Luman Essence

    Dec 06, 2025  on Shopify

    Fantastic app for understanding real customer behavior. The session replays and cursor tracking make it easy to spot where visitors get stuck, what they ignore and what actually works on my store. Super helpful for improving both weak and stong points. Support is fast and helpful

    Magic Munch

    Dec 04, 2025  on Shopify

    Erik from support was incredibly helpful, kind, and quick to help me navigate the initial set up of MIDA. I ran into the app in the shopify app store and thought the features were phenomenal. The free option is incredible for anyone who is just starting their website, to help them understand their customer's navigation and help them improve their website. Give MIDA a try!

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