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MIDA: Heatmap, Replay Checkout logo

MIDA: Heatmap, Replay Checkout

Develop by Shopify

$9.9-$39.9

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Better replay, session recording & heatmap for customer action

    Session replays
    Analytics
    Session recording
    Heatmaps
    Filter recordings

    About MIDA: Heatmap, Replay Checkout

    Built by Shopify

    ZB: Facebook & Messenger Chat logo
    (15 Reviews)
    • Sponsored

    Support your customers quickly using Facebook Live Chat.

    Description

    Boost sales by seeing customer actions through recordings, replays, and heatmaps.

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout to a specific ad campaign.

    MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout to a specific ad campaign. more
    • Session Recording helps replay customer visits on your online store in realtime
    • Heatmaps show what people find most interesting (and not)
    • Quickly view and filter recordings by abandoned cart/checkout, completed orders
    • Analytics to identify conversion bottlenecks (add to cart, checkout and more)
    • Optimized for speed without affecting your store’s performance

    Pros

    • Simple to use and easy to set up
    • Provides full session recording and heatmaps
    • Helps in analyzing customer behavior and improving website design
    • Categorizes sessions by events such as abandoned cart, abandoned checkout, and successful orders
    • Good customer support
    • Free version available, which performs necessary functions for small businesses

    Cons

    • Doesn't work on mobile, which limits convenience
    • Pricing might be steep for some users, especially those with multiple subscriptions

    Top Helpful Reviews

    Rumoga Fitness

    Nov 20, 2025  on Shopify

    Absolutely great software and lovely people to deal with. very professional and great tools built in

    The Saree Top

    Nov 16, 2025  on Shopify

    So far the easiest app to install and use. Really clear data, excellent customer service - i'm pretty impressed!

    TE HEALTH NETWORK

    Nov 11, 2025  on Shopify

    Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

    Nature's Selection

    Nov 10, 2025  on Shopify

    Recently downloaded the app and added to our store. Exploring the functions and impressed with the tools so far. Team are responsive and helpful.

    Trendify

    Nov 09, 2025  on Shopify

    Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.

    I AM Activewear

    Nov 08, 2025  on Shopify

    Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!

    GoodNite

    Nov 04, 2025  on Shopify

    Really nice app! I tired 2 others before sticking to this one. Easy to use and got maaany cool funcionalities. Plus, the support is really good, solved my issue within a few hours! Highly recommended!

    Puravivo Tech

    Nov 04, 2025  on Shopify

    Sehr gute App für Heatmaps und Session-Replays. Läuft stabil, liefert wertvolle Einblicke ins Nutzerverhalten und hat einen schnellen Support. Klare 5 Sterne – Top-Tool für Shopify-Shops.

    Scent Club

    Nov 02, 2025  on Shopify

    I started using the MIDA app recently and so far I’m impressed. It’s very easy to navigate and simple to use. The insights it gives on customer behaviour are really helpful. It helps me see how people interact with my store and use that data to improve my layout and boost sales. The customer service team has also been amazing. They’re friendly, quick to reply, and genuinely helpful whenever I have a question. Overall, a great app!

    Dressy Paper

    Oct 31, 2025  on Shopify

    Why am I just learning about this app? I can see which products are getting the most attention. I love it!

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