Erik from support was incredibly helpful, kind, and quick to help me navigate the initial set up of MIDA. I ran into the app in the shopify app store and thought the features were phenomenal. The free option is incredible for anyone who is just starting their website, to help them understand their customer's navigation and help them improve their website. Give MIDA a try!

i has been using this app to check my customers journey around my website and to recognise any issues or lack of information. this is the best app i ever installed into my store..it has more worthy information aboout how our customer react on our store..i have been searching this kind of app for long time and got it ..! lucy from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. i really love their app and support

Lucy from support was super helpful, solving my questions, problems and everything is working perfectly! One of the must have tools, looking forward updating my plan to the next level! :)

Thank you so much to the quick response with the chat feature with your team. I am so grateful for your service. I was able to get up and running in no time and the features of this app are just the perfect fit I was looking for, for my business. Tracking and setting up are easy and very informative.

This app is extremely helpful in helping me see some of the blind spots I've missed on my website, as well as spotting spelling errors or link destinations. I've tried a few replay apps, and this one gives you the best bang for your buck. There are quite a few features I've yet to explore because it's full of so many options.

I have been using the MIDA app for a while now, had a great experience with the customer service, very helpful and Lucy has been a great help. Also, I find the app very useful, especially being able to keep up with how customers are behaving, I recommend this app to anyone looking for more insight into their customer's behaviour.

Absolutely great software and lovely people to deal with. very professional and great tools built in

So far the easiest app to install and use. Really clear data, excellent customer service - i'm pretty impressed!

Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

Recently downloaded the app and added to our store. Exploring the functions and impressed with the tools so far. Team are responsive and helpful.

Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.

Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!

Really nice app! I tired 2 others before sticking to this one. Easy to use and got maaany cool funcionalities. Plus, the support is really good, solved my issue within a few hours! Highly recommended!

Sehr gute App für Heatmaps und Session-Replays. Läuft stabil, liefert wertvolle Einblicke ins Nutzerverhalten und hat einen schnellen Support. Klare 5 Sterne – Top-Tool für Shopify-Shops.

I started using the MIDA app recently and so far I’m impressed. It’s very easy to navigate and simple to use. The insights it gives on customer behaviour are really helpful. It helps me see how people interact with my store and use that data to improve my layout and boost sales. The customer service team has also been amazing. They’re friendly, quick to reply, and genuinely helpful whenever I have a question. Overall, a great app!

Why am I just learning about this app? I can see which products are getting the most attention. I love it!

Really impressed with Mida! The app is smooth, intuitive, and actually makes my workflow easier. The team behind it is super responsive too. Highly recommend !

Excellent experience with MIDA Replay ! Their response time is incredibly fast - they replied almost instantly to my inquiries, which made the whole process smooth and stress free. Great service, very professional and highly recommended !

The support team is so good and so helpful, always there when i need something!!! Definitely recommend it to everyone!

i have have come from a popular app to here and the customer support is awesome with lucy and the team as well the app feels so clean try this definitely u feel a difference