This is a fantastic app that does exactly what I need. What's even more impressive is their customer support team. They are extremely responsive, helpful, and resolved my questions almost instantly. Highly recommended!

I'm very impressed with the record, other heat map tools i've used are all janky and are just a bunch of screenshots stitched together. Thi is more like a recording. Really cool. I can see a lot of use cases for this app.

This app has been a game changer with the ability to observe how customers interact with the site and opportunities to improve the UX. Would 100% recommend!

I've been using this app to check my customers journey around my website and to recognise any issues or lack of information. This app helped me a lot, as I was able to see which pages need a bit more focus and what's user behaviour. Contact with the team is great, answering questions and replying promptly. I highly recommend this app.

MIDA is such a useful app — easy to use and gives me real insight into how customers behave in my store. The support team is amazing, so responsive and generous (thank you for boosting my sessions!). Highly recommend to anyone who wants to improve their Shopify site.

The best session recording app! Great support team, even on Sundays. Up to 450 free sessions. The app records literally everything.

Very happy with the app. Quick and easy installation. Records each customer's session perfectly. Intuitive menu. Caring and fast technical support. I recommend!

So far, so good! As new users, we're impressed by the session recordings. For a small business like ours, it's great to be able to monitor customer behaviour!

Great app. Best out there and gives a detailed view of the customers view on your store. Would recommend.

Excellent support and well priced - does exactly what it should, nothing more, nothing less. Good to see an app not charging through the roof and adding pointless features, a seemingly common occurrence with SASS lately.

The record option is super useful to get some insights about how our customers are interacting with the website. It allows to quickly identify bottlenecks and make the user journey much smoother.

Amazing app and easy to use. Another thing I love is that it's free to use. I found it really useful when I first started running ads and I wanted to see how visitors we're interacting with my store. From that I was able to make adjustments and improve! I don't usually leave reviews but when it comes to how helpful this app has been, I had too. 100% Recommended!

Very effective in seeing exactly how customers navigate your site and the steps taken to check out. Support with the app is also very quick and helpful. Shout out to Lucy. She was very helped me exclude my IP and extend my recordings very quickly.

This has been a huge help to understand where my clients are focused. Even if they don't purchase, knowing what products they drilled down on is a great help.. Loving this app..

Best Staff, very easy to use, and tbh surprisingly no bugs so far lol. they have a free plan which should be enough for some stores

Really loved this app, best heat map tracking app for shopify. It gives real time session recording and helps me understand my customer better.

Great customer service. I encountered an issue where my IP address was being counted as one of the sessions, and I was able to resolve it with the team in under 20 minutes.

We've been using this app to track user behavior and session recordings, and it's been a game changer. The ability to watch real user sessions gave us deep insights into how customers navigate our site, where they hesitate, and exactly where they drop off during checkout. Thanks to these insights, we discovered multiple patterns and key pain points that we would have otherwise missed. For example, we identified confusing steps in our checkout process and fixed bottlenecks that were causing cart abandonment. After implementing changes based on the data, our conversion rate significantly improved and our checkout experience is now much smoother. Highly recommend to any business looking to truly understand their customers and make data-driven improvements!

Great tool to understand the behavior of the customer and discover the parts of your web you have to improve. 10/10 highly recommended!

I do like the idea of this app. It has helped me identify possible improvements to my site. Excluding IP addresses from the recording has proven to be a cumbersome process.