Really loved this app, best heat map tracking app for shopify. It gives real time session recording and helps me understand my customer better.

Great customer service. I encountered an issue where my IP address was being counted as one of the sessions, and I was able to resolve it with the team in under 20 minutes.

We've been using this app to track user behavior and session recordings, and it's been a game changer. The ability to watch real user sessions gave us deep insights into how customers navigate our site, where they hesitate, and exactly where they drop off during checkout. Thanks to these insights, we discovered multiple patterns and key pain points that we would have otherwise missed. For example, we identified confusing steps in our checkout process and fixed bottlenecks that were causing cart abandonment. After implementing changes based on the data, our conversion rate significantly improved and our checkout experience is now much smoother. Highly recommend to any business looking to truly understand their customers and make data-driven improvements!

Great tool to understand the behavior of the customer and discover the parts of your web you have to improve. 10/10 highly recommended!

I do like the idea of this app. It has helped me identify possible improvements to my site. Excluding IP addresses from the recording has proven to be a cumbersome process.

I've been using this tool for most of my shops and recommend it to others. It's incredibly informative and useful, especially the session replays, which give great insight into user behavior. The only reason I'm not giving 5 stars is because I occasionally encounter bugs in the replay feature. That said, overall it's a very solid and valuable tool.

I am very thankful for the prompt help from the support team. we tried now this app for few weeks, and we are very happy with that.

Really loved this app! I was able to find many issues with store's user experience and was able to fix them for the issues. I would recommend this app for store owners who want to increase their revenue and improve the user experience.

Thanks to MIDA, I can identify and fix UX obstacles almost instantly. It’s like having a real-time window into my customers’ experience. The heatmaps are super intuitive, and session recordings help uncover hidden issues that I would’ve never caught through analytics alone. Plus, the support team is amazing – super responsive, knowledgeable, and genuinely invested in helping me get the most out of the tool. If you're serious about improving conversion rates and user experience, MIDA is a must-have.

Great app and great support! I use MIDA: Heatmap, Replay & Record, and it has helped me understand my visitors' behavior. I've used other apps before, but MIDA is better. Their support service is also kind and helpful. Thank you.

Excellent Tool for Boosting Conversions and Understanding User Behavior MIDA has been a game-changer for our Shopify store. The combination of heatmaps, session replays, and real-time user behavior tracking has given us deep insights into how customers interact with our site. We’ve been able to identify exactly where users drop off during the checkout process and make targeted changes to improve the experience—resulting in noticeably higher conversion rates. The app is intuitive and easy to set up, and the customer support is fast, friendly, and knowledgeable. What I appreciate most is how actionable the data is. You’re not just getting numbers—you’re getting a clear picture of what needs to be fixed and why. Highly recommended for any store looking to reduce cart abandonment and fine-tune the user experience.

Great app! Really useful and beautifully designed. The support team is super responsive and helpful — they answered my questions quickly and clearly. It’s a great tool if you want to better understand user behavior on your store. Highly recommend!

I was disappoint about the app at first, because the recording feature doesn't work properly. But after I contact the support team, they fix my issue promptly and nice to talk. Professional and friendly.

I love this app! It’s a great way to see how people/customers are reacting to my site and what they’re gravitating toward. Their customer service is great too! All around great experience! Amanda Seeberger Owner & Founder of Always Amalfi

Essential App for Any Serious Store Owner MIDA has been a total game-changer for my Shopify store. Being able to watch real user sessions has helped me understand where customers drop off, what grabs their attention, and how I can improve my layout and conversion flow. The recordings are exceptionally clear, and the heatmaps are a welcome added bonus. It’s like having a window into your customer’s mind. The app is smooth, intuitive, and surprisingly lightweight. Highly recommend it to any store owner who wants to make smarter, data-driven decisions!

Great app, can totally recommend to anyone starting their Shopify Store as it gives you great insight into customer behaviour. I tried a few similar apps, but MIDA definitely was the best!

Really good App with lots of great features and more features being added. I'm on the Free Plan now, but I will definitely be switching to a paid plan soon.

The application works without any problems. I did not experience any problems during the trial period. Technical service is attentive and helpful, you can get help whenever you want.

Es bastante buena para poder saber cual es el comportamiento de tu público y que parte de tu web mejorar. Atención al cliente ha sido muy amable y me ha ayudado a configurar la App. Además he podido resolver dudas sobre como funciona.

A plug and play app that allows me to see what interests my customers the most and how to improve the layout.