Great app! The session replays are extremely helpful in learning how my customers interact with my store and the customer support is wonderful! Erik did a fantastic job in assisting with my needs.

Recently downloaded the app and added to our store. Exploring the functions and impressed with the tools so far. Team are responsive and helpful.

Great app to get useful insights to improve customer experience. Lucy was a great help to support with any issues.

Chloe from support was extremely helpful with activating features so that I could test their system out, even though I was only on the free plan. Everything seems to be working exceptionally well so far. I plan to do additional testing once I start getting more site traffic too. Looking forward to upgrading my plan to the next level!

Really nice app! I tired 2 others before sticking to this one. Easy to use and got maaany cool funcionalities. Plus, the support is really good, solved my issue within a few hours! Highly recommended!

Sehr gute App für Heatmaps und Session-Replays. Läuft stabil, liefert wertvolle Einblicke ins Nutzerverhalten und hat einen schnellen Support. Klare 5 Sterne – Top-Tool für Shopify-Shops.

I started using the MIDA app recently and so far I’m impressed. It’s very easy to navigate and simple to use. The insights it gives on customer behaviour are really helpful. It helps me see how people interact with my store and use that data to improve my layout and boost sales. The customer service team has also been amazing. They’re friendly, quick to reply, and genuinely helpful whenever I have a question. Overall, a great app!

Why am I just learning about this app? I can see which products are getting the most attention. I love it!

Really impressed with Mida! The app is smooth, intuitive, and actually makes my workflow easier. The team behind it is super responsive too. Highly recommend !

Excellent experience with MIDA Replay ! Their response time is incredibly fast - they replied almost instantly to my inquiries, which made the whole process smooth and stress free. Great service, very professional and highly recommended !

The support team is so good and so helpful, always there when i need something!!! Definitely recommend it to everyone!

i have have come from a popular app to here and the customer support is awesome with lucy and the team as well the app feels so clean try this definitely u feel a difference

Stunning customer service to be honest. Messaged during odd hours wasn't expecting to get a reply but hey! Darwin was amazing. Didn't really understand how the app worked as the sessions and billing were a bit confusing but he did take the take to explain and even gave some free sessions to help us out. The app is really helpful, we could easily visualize where are loosing tons and tons of traffic. So much work to do on the site but with this app, you kind have a direction on what to work on instead of guessing about! Good UI and easy to use as well. highly recommend!

Works great, had my max sessions extended to 750, app is easy to use, loads fast, does not affect site performance. Happy with the customer service.

I was looking for a simple heatmap but MIDA has delivered a lot more! In only a couple of days i was able to understand more about the behaviour of my clients and make some adaptations on my website which I will fastly be able to see results thanks to the montly recorded sessions. Also, my next step would be to look for an app to make surveys but MIDA also does that, so another thing checked on my to do list. Would definetly recommed!

mida have a great deal of advantages including free increase of the number of recordings, exluding ips and good customer support.

This app is great for seeing what’s popular on my site. It helps me make adjustments that boost conversions and increase sales.

From Colombia, amazing tool to truly understand customer behavior. We’ve been using MIDA for a while and it has completely changed the way we analyze traffic in our store. Watching real session replays helped us figure out why many users were leaving the homepage without visiting products and from there, we optimized our structure and improved conversions. The interface is clean, easy to use, and doesn’t slow down the website (unlike other similar apps). Plus, their support team replies fast and with real solutions, not just automated messages. 100% recommended if you want to understand what’s really happening behind your analytics and make data-driven decisions.

Super outil pour voir quoi optimiser dans l'expérience utilisateurs. J'ai déjà corrigé beaucoup de chose sur mon site. Le service client est également très réactif.

The app is efficient, I'm getting good data & insights about visitors to my online store and heatmap to help me understand my customer behaviors. Online assistance is also reliable, I would recommend it to store owners.