A plug and play app that allows me to see what interests my customers the most and how to improve the layout.

They have a nice and fast support service. The functionality of the application is quite sufficient.

⭐️⭐️⭐️⭐️⭐️ Excellent Tool for Boosting Conversions and Understanding User Behavior MIDA has been a game-changer for our Shopify store. The combination of heatmaps, session replays, and real-time user behavior tracking has given us deep insights into how customers interact with our site. We’ve been able to identify exactly where users drop off during the checkout process and make targeted changes to improve the experience—resulting in noticeably higher conversion rates. The app is intuitive and easy to set up, and the customer support is fast, friendly, and knowledgeable. What I appreciate most is how actionable the data is. You’re not just getting numbers—you’re getting a clear picture of what needs to be fixed and why. Highly recommended for any store looking to reduce cart abandonment and fine-tune the user experience.

The App is really easy to install and easy to get started. Once it's running it's a simple click to see how your website is working when people visit. I have also been able find where some of my conversions have been coming from thanks to this app as sometime shopify doesn't seem to have a clue.

Cette appli semble très efficace pour comprendre le comportement de nos utilisateurs et trouver des point de friction dans le parcours d'achat. On continue à la explorer. je recommande>

The app looks awesome! I just finished the onboarding process, and everything feels smooth and intuitive. I love how clearly it records what people do on my website—it gives me valuable insights in a very user-friendly way. Looking forward to using it more and exploring all the features!

Amazing app! We offer products that require customers to enter their Instagram username in the product fields. Previously, if a customer added an item to their cart but abandoned it before reaching checkout, Shopify wouldn’t save any of their input—so we had no way to follow up. Thanks to this app, we can now record user sessions and see exactly who entered their Instagram handle and added items to the cart, even if they didn’t start the checkout. This allows us to reach out, offer support, and answer any questions they might have had. It’s made a noticeable difference in our conversion rates. Highly recommended!

The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away.

lots of very insightul informaiton gained from this app. can reply how the users behave on the site and uncover bugs or issues quickly.

I've tried a few other apps like this before, but MIDA is by far the one that works best for me. It's super easy to use, and the heatmaps + session replays give me exactly the insights I need to improve my site. I noticed a difference almost right away. Also, big plus for the responsive support team – they’re quick and helpful. Highly recommended!

Interesting app, great to be able to see exactly how your customers are using your website and what they're looking at. Hopefully this will help me fix any issues, make things more user-friendly, and recognise where I need to add extra options to a collection.

The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away. They are super quick to respond and more than willing to help. The reason for 4 stars is that because we're a high traffic site, so the number of sessions for their packages is a bit limiting/can get very expensive. I wish you could sort and filter out certain sessions based on criteria.

Great way to see what people are doing on your site. The best way to find out how to better your landing pages.

The live session replays have been invaluable to our new business. Seeing exactly how visitors interact with our store has helped us spot issues and improve the customer experience. Highly recommend!

Great app for any business starting out to understand what your customers are doing when visiting your website. Love the session recordings function! Very friendly and prompt customer service too!

Cette appli semble très efficace pour comprendre le comportement de nos utilisateurs et trouver des point de friction dans le parcours d'achat. On continue à la explorer. je recommande

Customer service is quick to respond, thanks Chloe and Eric.This software helps me to understand my customer's trajectory and optimize my website.

Es muy facil de usar, muy útil, me ha ayudado a identificar las oportunidades de mejora de mis tiendas, y en consecuente, aumentar mis ventas

I love how I can see what my customers are doing. It gives me insights on what the first button my customers are pressing, as well as which categories are the most popular.

this app is good even the free verision but there always a scope of improvement as nothing is perfect at the end of the day..thank u