If you want a Team of developers that does NOT reply fast, Does NOT take pride in their application, and an application that DOES NOT WORK... Then DO NOT GET THIS APP. This team of developers is BY FAR the best out of any that i have worked with. On top of that this app does EXACTLY what its suppose to do, very very efficiently and has provided me with TONS of useful information that i have used to increase my stores conversion rate. Its by far the most useful app i have on my shopify store, being able to see my customers interactions with my website in real time is priceless. I highly recommend this app. DO NOT LOOK ANY FURTHER. You have already found the app you need :)

The App is great. We are able to capture insights that would otherwise not be available through data points. With insights, we are quickly able to take action and then see impact.

Super useful to find out how to improve your website and user experience, especially the Replay and Record functionality.

Even with the free version, Mida has been a fantastic tool! It’s helped me understand customer behavior, allowing me to adapt and improve. Super easy to use and highly insightful.

We have tried multiple Replay apps and so far MIDA fits us the best. The recording is very useful and it's nice they have free plan to try it out. The customer service is very prompt whenever we have any questions! Will try their other apps too.

App was easy to set up and has given me some invaluable insights into how customers are navigating my website and the issues they are facing that I need to fix.

Just started using the app and it is simple and straightforward. Works directly out of the box. Also excellent customer support with personal approach and quick respons. Very nice addition would be an AI driven CRO specialist as feature, which gives advices based on the collected user behavior.

I LOVE THIS APP!!! I was using another replay app and was not to happy with the changes they made. So i tried MIDA just to see if fits my needs a little better, and it did!!!. I haven't had any issues and the 1 time i used the chat feature i got a response immediately. Highly recommend

This app is very helpful - I'm using it to better understand customer flow and conversion after I switched to a new theme. I like the ability to see heatmaps and user replays. I also contacted support and had a helpful rely within minutes. Chloe was great & I appreciated the quick help.

Excellent app for learning customer behavior! It's extremely easy to use - I absolutely love it. And BEST customer support!!

Had an issue regarding some inconsistencies with the heatmaps and replays. The team fixed it swiftly and even extended my subscription as an apology. Love the attitude and detailed responses I get! Would 100% recommend.

This is an awesome app. Really helps to investigate user journeys and identify areas of improvement for the webstore. Loving it :)

Great app that really helps you understand your site's drop off rate so you can work on retaining customers! Chloe was so helpful and supportive and you will not have a problem or delay contacting assistance, superrrr helpful!!!

The app and support team are wonderfully helpful. This app is extremely beneficial in understanding customer flow.

Such a vital tool for all business owners, you need to know how customers are interacting with the site in order to see areas of improvement. Much better then an ordinary recording app as it includes heat maps too! The support team from MIDA are 10/10 as well. Special mention to Jennie and Quinn as they went above and beyond to help with my problem.

we’ve been using MIDA: Heatmap, Record & Replay for a while, and it has consistently proven to be an essential tool for understanding user behavior and optimizing our website’s performance. The heatmaps provide clear insights into user interactions, while the session replay functionality is accurate and detailed, making it easy to identify pain points and opportunities for improvement.

Realizaron cobro por los días de prueba pese a indicar que el plan es gratuito para probar el sistema

I haven't used the Heatmap side but the Record & Replay functionality helps to garner insights on customer behaviour.

Mida est une application vraiment innovante ! Elle permet de filmer les interactions avec les clients de manière fluide et professionnelle. Je suis très satisfait de son utilisation, elle répond parfaitement à mes besoins. Je la recommande sans hésitation !

really good app. Must have if you want so see customers actions. They also have great customer support for example, Chloe helped me when i didn't know what to do.