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MIDA: Heatmap, Replay & Record logo

MIDA: Heatmap, Replay & Record

$9.9-$39.9

/ Month
Free plan available 7 Days Free Trial

Better replay, session recording & heatmap for customer action

Session replays
Analytics
Session recording
Heatmaps
Filter recordings

About MIDA: Heatmap, Replay & Record

Built by True Crafts (by BSS Commerce)

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Description

Improve shopping experience by better replays, recordings and heat map for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Optimized for speed: record sessions without affecting your store's performance

Pros

  • Simple to use and easy to set up
  • Provides full session recording and heatmaps
  • Helps in analyzing customer behavior and improving website design
  • Categorizes sessions by events such as abandoned cart, abandoned checkout, and successful orders
  • Good customer support
  • Free version available, which performs necessary functions for small businesses

Cons

  • Doesn't work on mobile, which limits convenience
  • Pricing might be steep for some users, especially those with multiple subscriptions

Top Helpful Reviews

GemmegReads

Mar 22, 2025  on Shopify

I think it's one of the best app for heatmaps, replays and records. Very intuitive and easy to use. I like the fact that there's a free verision, very usefull if you are a beginner! Also great customer support :)

WonderLight Jewelry

Mar 18, 2025  on Shopify

Very intuitive and easy to use. I love that they offer a free version as my company is still growing but the reports are so useful. Customer support is also great.

DeeperBetter™ Skincare

Mar 15, 2025  on Shopify

Great service, the app works really well highly recommended and the support is very helpful too. I think this app is a MUST have for you if you need to improve your conversions.

La Makeuperie

Mar 13, 2025  on Shopify

Super application ! L'un des gros points forts et qu'on peut voir directement les sessions qui ont généré un panier ou une achat et voir quels ont été les produits mis au panier/achetés.

Huismerken.nl

Mar 11, 2025  on Shopify

Just started using the app and it is simple and straightforward. Works directly out of the box. Also excellent customer support from Chloe with personal approach and quick respons. You are amazing Chloe, highly recommended person. Very nice addition would be an AI driven CRO specialist as feature, which gives advices based on the collected user behavior. So something to think about it would really help.

UNRULYMIND

Mar 10, 2025  on Shopify

The basic plan is great if you're trying to know how people is interacting with the webpage, works perfectly and shows data in real time!

mybaobae

Mar 10, 2025  on Shopify

I highly recommend MIDA:Heatmap. It helped me easily recognize where my site gets the most traffic from, and to observe my customers habits so that I can better improve the website experience.

Alveya

Mar 09, 2025  on Shopify

Makes it really easy to track customer movement during their visit. Helps us find a lot of misplaced stuff and fix problems as we see it thru their eyes. Recommended.

Oniboo

Mar 08, 2025  on Shopify

I have been using the Mida app for over a month and am really pleased with it. It enables us to analyse user sessions on our website, providing valuable insights into which pages our visitors engage with and the specific areas they focus on. The customer support is exceptional—I've enjoyed interacting with Chloe and Quinn, who are always incredibly helpful and attentive to any questions or concerns.

SpeedStars

Mar 06, 2025  on Shopify

If you want a Team of developers that does NOT reply fast, Does NOT take pride in their application, and an application that DOES NOT WORK... Then DO NOT GET THIS APP. This team of developers is BY FAR the best out of any that i have worked with. On top of that this app does EXACTLY what its suppose to do, very very efficiently and has provided me with TONS of useful information that i have used to increase my stores conversion rate. Its by far the most useful app i have on my shopify store, being able to see my customers interactions with my website in real time is priceless. I highly recommend this app. DO NOT LOOK ANY FURTHER. You have already found the app you need :)

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