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Lucky Orange Heatmaps & Replay logo

Lucky Orange Heatmaps & Replay

$19-$89

/ Month
Free plan available 7 Days Free Trial

One click install for visual cart and checkout analytics

Customer surveys
Session recordings
Live visitors
Heatmaps
Conversion funnels
Checkout events
Visitor discovery

About Lucky Orange Heatmaps & Replay

Built by Lucky Orange LLC

Email :

[email protected]

Address

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Website Privacy policy FAQ
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Introduction Video

Description

Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions.

See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required.

See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. more
  • Session Recordings – Watch how visitors navigate your store to spot problems
  • Heatmaps – Reveal where visitors click & scroll to identify missed opportunities
  • Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout
  • Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases
  • Page Insights – Identify frustration signals to improve the user experience

Pros

  • Easy and quick installation process
  • Valuable insights into customer activities and behaviors
  • Session recordings and live visitor tracking
  • Heatmaps to visualize what shoppers find most interesting
  • Pre-built conversion funnels to identify drop-offs in the purchase journey
  • Variety of preloaded checkout events for in-depth customer behavior analysis
  • Detailed analytics help improve conversion rates
  • Ability to communicate with customers and watch their interactions in real-time
  • Helpful customer support with high praise for quick and thorough assistance
  • User-friendly interface compared to competitors
  • Useful for both beginners and experienced users with different experience levels
  • Can guide improvements in website layout and product visibility based on customer interactions
  • Helps identify and address issues leading to cart abandonment
  • Positive user feedback on ease of navigation and usefulness of the app

Cons

  • Limited data from just a few days of use might not provide a comprehensive analysis
  • Some users may find the free version limited and might need to upgrade for more features

Top Helpful Reviews

Arima Homewares

Aug 01, 2025  on Shopify

Great app – I've been using it for a few years now. It's still a very useful tool for understanding customer activity. The only limitation is that we can't see when a customer scrolls down, as the screenshots remain fixed at the top of the page.

RivieraOutdoorDecor

Jul 31, 2025  on Shopify

I have used the Lucky Orange app for a couple of years now and it has brought a ton of valuable information on our website to increase the volume of sales. The recordings and heatmaps have been my favorite to gain insightful information as to how clients have navigated around our website. You will get a lot of use out of this app!

IOmeter

Jul 29, 2025  on Shopify

Useful tool to provide a better experience for our customers. It enables us to make informed decisions to improve our website

Xpress Your Passion

Jul 14, 2025  on Shopify

I previewed the app on my own and found it to be helpful. When I got the overview from Justin. Then things really clicked and be way clearer as to how insightful Lucky Orange is. It provides great context for what actions we need to take to ensure we're providing the best shopping experience for our customers.

Wild Wicks Candles

Jul 09, 2025  on Shopify

Lucky Orange has been a game-changer for understanding how customers interact with our site. The live visitor recordings and heatmaps helped us optimize our layout and catch issues we wouldn’t have seen otherwise. Highly recommend for any small business!

Recovery Laboratories

Jul 09, 2025  on Shopify

WOW! I wish I knew about this sooner to be honest. It has proven to be so useful in the first few days I was able to diagnose the customer journey, determine shortfalls in page design, understand user experience, and tailor my site according to the detailed insights provided by Lucky Orange. I actually feel lucky I found this app. It was so easy to install and get going that I felt like it was there the whole time waiting to be unlocked.

Decalys Skincare

Jul 08, 2025  on Shopify

Definitively one of the best alternatives to Hotjar for UX and CRO on Shopify. If you want to understand how to optimize your shop customer experience you have to check out Lucky Orange.

SERJ

Jun 18, 2025  on Shopify

I'm yet to have an official onboarding call where I can understand the full benefits of lucky orange. but already through my minimal understanding I have been able to understand how people are navigating through my website and at what point they are likely to leave before checking out. I'm excited to keep using lucky orange. It's like a crystal ball into what's working for customers and what's not so you can make improvements and track results.

giftboxloveco

Jun 17, 2025  on Shopify

We were able to make updates to our site within the first week of installing Lucky Orange. The data provided was helpful with seeing our customers journey.

Kiss My Acid Goodbye

Jun 17, 2025  on Shopify

I've been using Lucky Orange for a couple of weeks and I love it! Right away I started getting insights by watching recordings of user activity on the site and I can see the changes I'll make from that data being really beneficial to my stores conversion. Can't wait to dive in more and see the rest of the functionality!

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