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Lucky Orange Heatmaps & Replay logo

Lucky Orange Heatmaps & Replay

$19-$79

/ Month
Free plan available 7 Days Free Trial

One click install for visual cart and checkout analytics

Customer surveys
Session recordings
Live visitors
Heatmaps
Conversion funnels
Checkout events
Visitor discovery
1,181 Reviews
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About Lucky Orange Heatmaps & Replay

Launched Jul 08, 2014

Categories

Built by Lucky Orange LLC

Email :

[email protected]

Address

8665 West 96th Street, suite 100, Overland Park, KS, 66212, US

Website Privacy policy FAQ
BON: Loyalty Rewards Referrals logo
(1,488 Reviews)
$25-$349 / Month
  • Free Plan Available
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Loyalty rewards program with points, POS, referrals &...

Introduction Video

Description

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior. more
  • Recordings & Heatmaps - see what people find most interesting (and not)
  • Surveys - why guess what your customers want when you can ask them yourself?
  • Conversion Funnels - we pre-built them for you so you can see drop off fast
  • Discovery - helps you answer pressing questions about your website visitors
  • Checkout Analytics - View events for what people do on your checkout page

Pros

  • Easy and quick installation process
  • Valuable insights into customer activities and behaviors
  • Session recordings and live visitor tracking
  • Heatmaps to visualize what shoppers find most interesting
  • Pre-built conversion funnels to identify drop-offs in the purchase journey
  • Variety of preloaded checkout events for in-depth customer behavior analysis
  • Detailed analytics help improve conversion rates
  • Ability to communicate with customers and watch their interactions in real-time
  • Helpful customer support with high praise for quick and thorough assistance
  • User-friendly interface compared to competitors
  • Useful for both beginners and experienced users with different experience levels
  • Can guide improvements in website layout and product visibility based on customer interactions
  • Helps identify and address issues leading to cart abandonment
  • Positive user feedback on ease of navigation and usefulness of the app

Cons

  • Limited data from just a few days of use might not provide a comprehensive analysis
  • Some users may find the free version limited and might need to upgrade for more features

Top Helpful Reviews

View all reviews

Long Stay

Jan 09, 2025  on Shopify

Such great insights about my store! Because of Lucky Orange i've been able to analyze a ton of data and make changes in order to optimize my store for more conversions

Soi Parfums llc

Jan 08, 2025  on Shopify

wonderful insight. you are able to see what your customers are doing on the site and I especially love the heatmap. overall the site works really great.

NIAD Art Center Gallery Store

Jan 08, 2025  on Shopify

I've been testing out Lucky Orange with a free trial and I've been really impressed since day one. I've always thought that I didn't really need anything besides google analytics to understand how my customers were engaging with my store, so I was pleasantly surprised to find that using Lucky Orange was so much more intuitive, informative, and easier to tailor. And the "rage clicks" feature? Don't know if I'll be able to live without it when my trial runs out. :)

Eliana Piers

Jan 06, 2025  on Shopify

So far I love how Lucky Orange shows me what's happening on my site. The heatmaps and recordings are so great to have!

EARTH ALLIES

Jan 05, 2025  on Shopify

Quite helpful, easy to use & a great support team. Definitely feel empowered to improve shopify experience & become my own data analyst with this app. Highly recommend.

Sports Lab

Jan 03, 2025  on Shopify

Highly recommended, including for non-geek beginners like myself, super user friendly and intuitive navigation that yields immediately actionable insights: kudos, and the customer support is great too, speedy and effective, go for it!

Horse Help

Jan 01, 2025  on Shopify

Emilia was super helpful in my onboarding and making sure that I had everything set up correctly to begin optimizing and make a difference in my website!

Bullish On Style

Dec 25, 2024  on Shopify

The app seems not be being working correctly. It is cutting off in mid recording and skipping through recordings. In addition, I had a 15 minute onboarding appt. today at noon and no one showed up.

Mahogany House

Dec 21, 2024  on Shopify

This app is def a necessity if you are trying to use Shopify's out-of-the-box analytics to analyze web traffic driven by ads, and other campaigns. The recordings are the most helpful part. The functionality could be a bit more intuitive, especially when it comes to interpreting trends and heat maps, but def a step up if you need to better understand how UX impacts customer behavior.

uniquexyou

Dec 21, 2024  on Shopify

App works great - the one time I had an issue, Emilia and the tech team were quick to to find the solution and help.

Schtill

Dec 21, 2024  on Shopify

Sehr interessant und hilfreich um die Conversion zu verbessern und die Nutzeraktivitäten zu tracken.

The Jewelry Lounge

Dec 19, 2024  on Shopify

Hello! We just installed the app, and it’s very intuitive. The data analysis features are amazing, and the support team was excellent. :)

Solarsunscape

Dec 17, 2024  on Shopify

I’m new to Lucky Orange, but I’m already impressed with the app’s ability to provide valuable insights into customer behavior on our website. It’s been incredibly helpful in understanding how visitors interact with our site and where we can improve the user experience. The onboarding call was particularly useful—it did a great job of familiarizing me with the features and how to make the most of them. Overall, I’m excited to continue using Lucky Orange and see how it can help optimize our website's performance.

B The Light Boutique

Dec 17, 2024  on Shopify

Great support and service from this app! Jordan took the time to review the many options and features they offer which can be invaluable to improving CRO!

[Ready Studio]

Dec 15, 2024  on Shopify

Effective and easy to use. Providers valuable and visual data on customer journeys - helping store design and product portfolio positioning.

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