Shopify Customer behavior apps 2025

PushOwl/Brevo: Email,Push,SMS

$19-$79 / Month

8.6

3,162 Reviews

Recover abandoned carts and market better with web push Show more

PushOwl: Web Push is a powerful tool that allows businesses to effortlessly convert store visitors into subscribers with a single click, without requiring personal information such as email or phone numbers. By leveraging web push notifications, businesses can directly communicate with subscribers, sending product updates and offers to their device screens, which helps in turning potential customers into buyers. This app provides an ideal marketing channel to instantly capture the attention of anonymous shoppers, converting them into customers to drive more revenue. With features like native opt-in for subscriber collection, an intuitive Campaign Creator for crafting campaigns in minutes, and automated sequences for recovering abandoned carts, PushOwl streamlines the marketing process. The app also offers insights into customer behavior, allowing for personalized marketing strategies and detailed performance tracking of web push campaigns. Overall, PushOwl enhances e-commerce success by simplifying customer engagement and boosting sales.

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Automated cart recovery

Instant subscriber collection

Personalized push campaigns

Behavior tracking analytics

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Lucky Orange Heatmaps & Replay

$19-$89 / Month

9.1

1,500 Reviews

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One click install for visual cart and checkout analytics Show more

Lucky Orange Heatmaps & Replay is a powerful tool designed to boost conversions and increase sales by providing deep insights into visitor behavior on your online store. With just a click, you can access Session Recordings and live visitor data to pinpoint sources of cart abandonment and lost sales, enabling you to take action to improve your site's performance. The app's heatmaps highlight areas of interest, showing you where your visitors are most engaged, while the pre-built Conversion Funnels reveal where users typically drop off in the purchase journey. Additionally, the app offers preloaded checkout events to give you a comprehensive understanding of customer actions during the crucial checkout process. It also features surveys, allowing you to directly gather insights from your customers about their preferences and experiences. Coupled with checkout analytics and the Discovery tool, Lucky Orange Heatmaps & Replay equips you with the robust data needed to optimize your website and drive sales growth effectively.

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Customer surveys

Session recordings

Live visitors

Heatmaps

Conversion funnels

Checkout events

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SMART Automatic Discounts

$4.99-$7.99 / Month

9.2

19 Reviews

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Automate your discounts for easy promotion management Show more

SMART Automatic Discounts is a powerful app designed to help merchants optimize their discounting strategies, making them more efficient and effective. By automating discounts based on variables such as customer behavior, cart content, or specific sales goals, it caters to businesses of all sizes. This automation removes the hassle of manual adjustments, minimizes errors, and significantly enhances the customer shopping experience. The app allows for the creation of custom discount rules, enabling seamless promotional campaigns that can drive higher conversions. Its user-friendly interface simplifies complex discount setups, making it easy to implement personalized, time-limited offers. Overall, SMART Automatic Discounts is essential for any business looking to boost sales effortlessly and encourage repeat purchases.

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Custom discount rules

Intuitive interface

Automate discounts

Behavior-based discounts

Seamless promotions

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Conversion Companion

$100-$150 / Month

9.2

26 Reviews

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Revolutionise your checkout experiences Show more

Conversion IQ is a powerful tool designed to drive eCommerce growth by offering advanced insights into customer behavior. With FEROs’ sophisticated analytics dashboard, businesses can make informed and agile decisions. Dive into detailed analyses to understand why customers abandon their shopping carts, and uncover actionable strategies to prevent it. By gaining deeper insights into customer preferences, you can identify abandonment trends and implement targeted solutions that enhance the shopping experience and increase checkout conversions. The app consolidates critical metrics into a user-friendly dashboard, providing an in-depth view of sales, conversion rates, authorizations, and cart abandonment statistics. Conversion IQ also offers suggested improvements and run forecast simulations, allowing businesses to predict the impact of their strategies and optimize their eCommerce approach effectively.

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Customer behavior insights

Analytics dashboard

Actionable strategies

Cart abandonment analysis

Forecast simulations

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Lifetimely LTV & Profit by AMP

$149-$499 / Month

8.5

455 Reviews

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Know your profit & LTV with analytics tailored for D2C brands. Show more

Lifetimely LTV & Profit by AMP is a powerful app designed to help consumer brands make informed business decisions aimed at scaling growth. This tool offers a comprehensive suite of features, including precise profit tracking and lifetime value (LTV) calculations, as well as detailed marketing analytics to discover patterns in customer purchase behavior. By integrating essential metrics into one seamless platform, Lifetimely provides an automated profit and loss (P&L) dashboard, shareable email reports, customer acquisition cost (CAC) payback tools, and state-of-the-art cohort analysis. The app’s real-time dashboard is tailored for platforms like Shopify and Amazon, offering insights on purchase journeys, product performance, and channel analytics for major platforms such as Facebook, Google, TikTok, Snapchat, and Klaviyo. By leveraging these tools, brands can effectively measure customer lifetime value across audience segments and monitor CAC and revenue trends to foster long-term growth. This makes Lifetimely an indispensable resource for businesses looking to optimize customer engagement and maximize profitability.

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Marketing analytics

Product analytics

Channel analytics

Cac payback tools

P&l dashboard

Ltv calculation

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δ Google Ads GTM—TikTok Pixel

$9.99-$19.99 / Month

8.4

548 Reviews

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Install Multiple Facebook & TikTok Pixels with conversion API Show more

The δ Facebook Pixel ‑ TikTok Pixel app is designed to enhance your ad tracking capabilities on Facebook and TikTok. It addresses the challenges posed by iOS 14+ updates, allowing seamless integration of multiple Facebook and TikTok pixels with advanced matching techniques and conversion API. This app provides a powerful tool for optimizing ad performance by offering deep insights into customer behavior and automating event tracking with smart data. Users can install multiple pixels as backups or for specific niches, ensuring precision in targeting and analytics. By leveraging real-time UTM attribution reports, the app helps optimize Return on Ad Spend (ROAS) by accurately tracking each advertisement. Accelerate your marketing strategies and store success by installing the δ Facebook Pixel ‑ TikTok Pixel app today.

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Real-time data analysis

Conversion api

Automatic event tracking

Multiple pixels integration

Utm attribution report

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Puco Shipping Discounts

$7.9 / Month

9.1

25 Reviews

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Amount off shipping, discount based on some specific rules Show more

Puco Shipping Discounts is a dynamic app designed to revolutionize the checkout experience by offering personalized shipping discounts that encourage customers to complete their purchases. By providing tailored incentives, the app effectively reduces cart abandonment and enhances conversion rates, allowing merchants to experience a significant boost in sales. This user-centric approach not only increases immediate sales but also contributes to long-term customer loyalty as shoppers appreciate the value and personalization offered. The app supports over 30 popular rule-based systems to determine shipping discounts, ensuring flexibility and adaptability for various business needs. Users can choose between discount codes or automatic discounts, with options for both fixed and percentage-based savings. Seamlessly integrating with any online store, Puco Shipping Discounts is easy to set up and designed to streamline the checkout process, making it both smoother and more rewarding for customers and merchants alike.

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Percentage discounts

Free shipping

Discount stacking

Editor tool

Checkout discounts

Discount codes

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Clarity

$1 / Month

9.1

1 Reviews

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Set up Microsoft Analytics effortlessly without coding Show more

Clarity is a powerful app designed to seamlessly integrate Clarity Analytics with your Shopify store, allowing merchants to effortlessly monitor customer behavior. With Clarity, you can record user activity and track visitor interactions without the need for any coding expertise, making it perfect for merchants who want quick insights into customer journeys. The app's user-friendly interface ensures a straightforward setup and immediate tracking, giving you instant access to valuable analytics. Regular automatic updates mean Clarity continuously evolves, improving its features and capabilities without any manual intervention. By utilizing Clarity, merchants can enhance their store's performance and customer engagement through informed, data-driven decisions.

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User-friendly interface

Automatic updates

No coding setup

Record user activity

Track visitor behavior

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Expedify

7.3

2 Reviews

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Drive sales with email marketing, WhatsApp, and SMS Show more

Expedify is a cutting-edge application tailored for eCommerce businesses, designed to automate marketing and deliver comprehensive analytics effortlessly. By integrating seamlessly with your online store, Expedify empowers you to craft personalized customer journeys based on real-time behavior, allowing for precision targeting and heightened engagement. Users can track interactions and optimize marketing campaigns with powerful insights, all consolidated in a user-friendly platform. Expedify's omnichannel marketing capabilities ensure maximum reach and consistent messaging across multiple platforms. The platform’s advanced analytics provide real-time insights, enabling data-driven decisions to propel your business forward. Expedify serves as an all-in-one solution for businesses aiming to enhance growth and foster deeper connections with their customers.

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Real-time analytics

Sms marketing

Email marketing automation

Whatsapp campaigns

Campaign optimization

Personalized journeys

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AfterShip Personalization

$9-$999 / Month

9.1

147 Reviews

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Boost sales w/ in product, cart, checkout page & post purchase Show more

AfterShip Personalization is an innovative app designed to enhance your Shopify store's checkout experience and boost conversions. As one of the first partners supporting Shopify's native checkout extensibility, it offers a seamless way to incorporate engaging content like free shipping bars, banners, and discounts. The app enables you to add intelligent upsell widgets across various stages of the shopping journey, including the product page, cart drawer, checkout, post-purchase, and thank you pages. Utilizing advanced AI recommendations based on customer behavior, AfterShip Personalization ensures tailored promotions that drive sales. Merchandising rules, such as pinned products and exclusions, help refine customer interactions for better outcomes. With a centralized analytics dashboard, you can monitor campaign performance in real-time and gain insights into Average Order Value (AOV) growth, ultimately enhancing customer experiences and reducing abandoned checkouts.

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On-brand checkout customization

Product upsell widgets

Ai-recommendations

Advanced promotion tools

Merchandising rules

Centralized analytics

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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EasyCOD ‑ Cash On Delivery Fee

$5.95-$9.95 / Month

(3.9/5)

7 Reviews

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Charge extra fee and Limit Cash on Delivery (COD) availability Show more

EasyCOD - Cash On Delivery Fee is a versatile app designed to enhance the management of COD payment options for your online store. The app enables you to apply custom fees to COD transactions, helping you cover additional costs and incentivize prepaid orders. With its intelligent features, you can control the visibility of COD payment methods at checkout, based on various conditions like order value, geographic location, zip code, and customer history. This ensures the COD option is hidden from potentially unreliable customers, thereby reducing the risks associated with return-to-origin (RTO) shipments. Moreover, EasyCOD allows you to offer COD selectively for certain products, collections, or vendors, and block suspicious customers by email or phone. To support your business needs, the app provides round-the-clock customer support through live chat and WhatsApp, ensuring any issues are swiftly addressed.

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Add cod fee

Toggle cod availability

Enable cod for specific products

Block unreliable customers

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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Marsello: Omnichannel Loyalty

$125-$135 / Month

(4.3/5)

387 Reviews

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Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

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Marketing automation

Vip tiers

Product recommendations

Custom rewards

No-code setup

Email campaigns

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ChatKPI ‑ AI Analyst Sidekick

8.2

2 Reviews

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AI Data Analyst for Personalized Business Metrics & Insights Show more

ChatKPI – AI Analyst Sidekick is an innovative app tailored for Shopify store owners, offering real-time data insights through simple text messaging. Designed to emulate the ease of texting a friend, ChatKPI allows users to inquire about various aspects of their business, including sales trends, popular products, and customer behavior. This app empowers business owners to make informed decisions effortlessly, anytime and from anywhere. By leveraging advanced AI capabilities, ChatKPI ensures users receive personalized insights exactly when they need them. Whether on a phone or computer, accessing valuable data is as intuitive as sending a text message. Created by data-driven Shopify store owners, ChatKPI is dedicated to making smart business decisions accessible to everyone.

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Easy to use

Personalized insights

Intuitive analysis 24/7

Ai capabilities

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SubVerse: AI Sales & Support

$49-$199 / Month

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AI-driven sales and support: personalized interactions, instant setup, seamless integration. Show more

SubVerse: AI Sales & Support is a cutting-edge application designed to prevent revenue loss from missed calls by utilizing AI agents that manage all customer support interactions. This app enhances customer experience by personalizing every interaction based on order history and customer behavior, eliminating the need for hiring additional staff to facilitate business growth. It integrates seamlessly with your store, making installation and usage possible within minutes, without any coding required. SubVerse not only ensures no customer inquiry goes unanswered but also aids in recovering abandoned carts through automated voice follow-ups with potential buyers. The app features a smart dashboard, providing analytics to track agent performance and optimize customer engagement. Elevate your customer interactions to the next level with AI-driven conversations tailored to your business needs.

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Seamless integration

Smart analytics

Instant setup

Personalized outreach

Automated support

Ai voice agents

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L‑Offer : limited discount app

$4.99 / Month

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Limited Discounts to Prevent Cart Abandonment Show more

L-Offer is a dynamic app designed to enhance your e-commerce strategy by addressing cart abandonment in real-time. Our app cleverly identifies customers who are hesitant to complete their purchases and presents them with compelling, limited-time discounts, effective for just 30 minutes. This timely incentive encourages decisive action from potential buyers, boosting your conversion rates. With features like customizable pop-ups and notification bars, L-Offer seamlessly integrates into your online store, ensuring a personalized shopping experience. The app harnesses customer behavior analytics to automate the issuance of coupons, making it a powerful tool in preventing cart abandonment, especially for guest users. Improve your sales and secure more successful transactions with L-Offer, your partner in strategic discounting.

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Customizable pop-ups

Automatic coupons

Behavior-based offers

Countdown display

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Brightworks Analytics

$19-$199 / Month

A drag & drop insights finder on all your shops data Show more

Brightworks Analytics is an intuitive app designed to revolutionize how you explore store analytics, offering an effortless drag-and-drop report builder for seamless data interaction. With this tool, you can delve deep into your customers' shopping behaviors, uncovering insights and discovering patterns you never imagined possible. By drilling down to the most unique customer interactions, you can identify hidden reasons for conversions—or lack thereof—ensuring data-driven decision-making. The app makes report creation a breeze with its user-friendly interface, allowing you to focus on what matters—understanding your customers and enhancing their shopping experience. Brightworks Analytics empowers you to create custom dimensions and metrics tailored to your store’s specific needs, offering a personalized analytical experience. Unlock the full potential of your store's data and transform how you perceive visitor interactions, boosting sales performance and conversion rates with every report.

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Drag & drop

Behavior analysis

Custom dimensions

Unique insights

Conversion reasons

Refly

$49-$249 / Month

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"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

7.9

82 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 52 Apps

PushOwl/Brevo: Email,Push,SMS

Lucky Orange Heatmaps & Replay

SMART Automatic Discounts

Conversion Companion

Lifetimely LTV & Profit by AMP

δ Google Ads GTM—TikTok Pixel

Puco Shipping Discounts

Clarity

Expedify

AfterShip Personalization

Turny Returns & Exchanges

EasyCOD ‑ Cash On Delivery Fee

Mapp Cloud

Marsello: Omnichannel Loyalty

ChatKPI ‑ AI Analyst Sidekick

SubVerse: AI Sales & Support

L‑Offer : limited discount app

Brightworks Analytics

Refly

QuickCEP: Live Chat&AI Chatbot