Shopify Customer behavior apps 2025

Session Replay & Analytics

$2 / Month

Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

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Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

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AfterShip Personalization

$9-$999 / Month

(4.7/5)

67 Reviews

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Boost sales w/ in product, cart, checkout page & post purchase Show more

AfterShip Personalization is an innovative app designed to enhance your Shopify store's checkout experience and boost conversions. As one of the first partners supporting Shopify's native checkout extensibility, it offers a seamless way to incorporate engaging content like free shipping bars, banners, and discounts. The app enables you to add intelligent upsell widgets across various stages of the shopping journey, including the product page, cart drawer, checkout, post-purchase, and thank you pages. Utilizing advanced AI recommendations based on customer behavior, AfterShip Personalization ensures tailored promotions that drive sales. Merchandising rules, such as pinned products and exclusions, help refine customer interactions for better outcomes. With a centralized analytics dashboard, you can monitor campaign performance in real-time and gain insights into Average Order Value (AOV) growth, ultimately enhancing customer experiences and reducing abandoned checkouts.

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On-brand checkout customization

Product upsell widgets

Ai-recommendations

Advanced promotion tools

Merchandising rules

Centralized analytics

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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Upselly • Upsell & Addon items

$0.99 / Month

7.1

15 Reviews

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Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

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User-friendly interface

Analytics and reporting

Manual recommendations

Personalized offers

Targeted upsell suggestions

Automatic suggestions

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

7.9

63 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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BrainwaveAI

$14-$399 / Month

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AI that lives in your store Show more

BrainwaveAI is an innovative app tailored for businesses overwhelmed by data analysis. Designed to understand your specific business needs, this custom-trained generative AI provides instant, data-backed insights into your top-selling products, revenue trends, and customer behavior. Gone are the days of sifting through cumbersome spreadsheets or waiting for lengthy reports; with BrainwaveAI, you can make real-time, informed decisions swiftly. Equipped with a simple chat interface, it allows you to engage effortlessly with your store data. The app also includes powerful sales analytics features to track revenue, lead time, and cost of goods sold. Built on the advanced capabilities of OpenAI's GPT-4, BrainwaveAI takes care of the analytical heavy lifting, enabling you to focus on growing your business efficiently.

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Simple chat interface

Sales analytics tools

Advanced ai-driven

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LiveSession Replays & Heatmaps

$65-$199 / Month

(4.6/5)

15 Reviews

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Improve your store's UX and Conversions with deep Analytics Show more

LiveSession Replays & Heatmaps is an indispensable tool for online merchants seeking to enhance their e-commerce performance. By providing detailed insights into customer behavior, the app enables you to see how users interact with your website, pinpointing pain points that may hinder their shopping experience. With features like session replay, merchants can easily detect user frustrations, improve user experience (UX), and identify bugs. The app’s funnel analysis helps you understand where users drop off during the checkout process, allowing for strategies to enhance conversion rates and boost sales. Interactive dashboards offer a comprehensive view of user behavior, revealing abandoned carts, top-performing channels, and much more. Additionally, heatmaps highlight the areas of your site that capture the most interest, allowing you to optimize site engagement. Together, these robust features equip your business with the actionable data needed to thrive in a competitive market.

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Event tracking

Session replay

Heatmaps

Enhance engagement

Funnels

Detect frustrations

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Signal: AI Testing & Strategy

$299.99-$499.99 / Month

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Optimize product pricing with A/B tests, easy setup, and no coding required. Show more

Signal: AI Testing & Strategy is an innovative app designed to empower merchants by enabling them to conduct A/B tests on product prices effortlessly. The app allows users to set up multiple testing options, seamlessly track performance, and compare the outcomes to determine the most effective pricing strategy. With comprehensive metrics like conversions and profits, merchants can make informed decisions to enhance their business strategies. The app boasts a user-friendly interface that requires no custom coding for implementation, making it accessible even to those without technical expertise. Additionally, the app supports UTM targeting, allowing for experiments tailored to specific audience groups to better understand customer behavior. Clear, built-in analytics tools provide a straightforward way to monitor and analyze test results, ensuring merchants can readily identify the winning price variants. Signal: AI Testing & Strategy is an essential tool for businesses seeking to optimize pricing and maximize profits through data-driven decisions.

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A/b testing

Easy setup

Performance tracking

No coding

Utm targeting

Variant testing

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Syft Analytics

8.2

3 Reviews

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Build beautiful reports & combine with your QuickBooks data Show more

Syft Analytics is a powerful application designed to streamline your data analysis and reporting needs. It allows you to create and export professional dashboards and reports to Excel, Google Sheets, PDF, and interactive live views with ease. The app seamlessly integrates Shopify and QuickBooks data, along with information from other sources, to provide unmatched clarity and insight into your store's performance. With just a few clicks, you can analyze customer behavior, track product trends, and report on key performance metrics, all while comparing your results to industry benchmarks. Syft Analytics empowers you to visualize and understand your business like never before, offering a comprehensive view of all your locations and stores. Whether you're graphing customer data, product metrics, or overall store health scores, Syft helps you make data-driven decisions with confidence.

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Export reports

Analyze trends

Create dashboards

Combine data

Report metrics

Visualize performance

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NavAI Analytics

$99 / Month

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Transform data into insights for decisive, growth-focused business solutions. Show more

NavAI Analytics is a robust application that empowers businesses to make informed, data-driven decisions by simplifying complex data into clear insights. It provides real-time tracking of performance metrics, enabling users to monitor their business dynamics effectively. Dive into customer loyalty analytics to identify at-risk customers and enhance retention strategies. The app facilitates interactive data exploration, helping you resolve intricate business queries and improve decision-making processes. With straightforward queries, NavAI offers proactive insights, uncovers hidden growth opportunities, and accurately forecasts sales. Obtain a complete, 360-degree overview of customer behavior, enhancing your understanding of your most loyal customers. Stay ahead of the competition with instant growth insights derived from real-time performance metrics.

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Real-time analytics

Sales forecasting

Customer loyalty insights

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

10 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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Kainic

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Personalized Products Recommendations & Customers tracking Show more

Kainic-Plugin is a powerful tool designed to enhance your Shopify store by offering intelligent product recommendations, thereby boosting order values and revenue. This app leverages an AI algorithm that has been meticulously trained and improved to ensure higher conversion rates. By analyzing customer behavior, it provides tailored product suggestions that encourage upselling and cross-selling opportunities. Kainic-Plugin not only tracks customer interactions but also allows merchants to specify which types of events they wish to monitor. With its continuously expanding feature set, Kainic-Plugin offers a robust suite for optimized product upsell and recommendation strategies. This ensures a seamless integration into your Shopify setup, enhancing the customer shopping experience while providing valuable insights into purchasing behaviors.

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Ai recommendations

Behavior analysis

Customer tracking

Customizable tracking

Upsell suite

Order value increase

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Easy Short Link

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Create short, trackable product URLs and analyze customer interactions easily. Show more

Easy Short Link is a powerful tool designed to simplify the process of creating and sharing product URLs for merchants. This app generates short, clean, and easily shareable links that are perfect for use across various platforms, including social media, email, and advertisements. It offers advanced tracking capabilities, allowing users to monitor clicks, add-to-cart actions, and checkout visits. With these insights, merchants can better understand customer behavior and make informed marketing decisions. The app provides real-time data and analytics through a user-friendly dashboard integrated within Shopify's admin interface. This makes it an essential tool for optimizing marketing strategies and enhancing customer engagement efficiently.

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Track customer interactions

Real-time data insights

Create short urls

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Matchify ‑ Similar Products

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Smart recommendations app: Enhance discovery and increase sales with Matchify.

Customizable design

One-click setup

Flexible placement

Dynamic rules

Rule-based recommendations

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Confirmation IQ

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Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.

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Real-time analytics

Seamless shopify integration

Customizable survey design

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Gifty ‑ Gift Wrap & Options

$4.99-$29.99 / Month

(3.6/5)

12 Reviews

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The ultimate all in one gift options solution for your store Show more

Gifty - Gift Wrap & Options is an intuitive app designed to enhance the shopping experience by providing gift wrap, personalized messages, and upsell add-on products directly on your storefront and checkout pages. As a completely no-code solution, Gifty seamlessly integrates with any theme, ensuring you can set it up in under 10 minutes without any technical hassle. The app enables customers to add a surprise element to their purchases through customizable gift wraps and heartfelt greetings, tailored for each item or the entire order. Store owners can easily collect personalized gift messages, adding a special touch to the gifts. Additionally, Gifty offers tools to view, track, manage, and analyze customer behavior, helping businesses refine their offerings based on user interactions. This app is perfect for those looking to offer a more personalized shopping experience and tap into the gifting market efficiently.

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Easy setup

No-code solution

Custom messages

Customer tracking

Gift wrap options

Upsell addons

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Cohorts ‑ customer groups

$7.95 / Month

8.2

2 Reviews

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Auto-tag customers by items purchased, location & behavior Show more

Cohorts ‑ Customer Groups is a versatile app designed to enhance customer segmentation and engagement for e-commerce businesses. The app allows merchants to easily create and manage dynamic customer groups based on a variety of criteria such as purchase behavior, demographics, and engagement history. With Cohorts, businesses can personalize marketing campaigns and tailor promotions to specific customer groups, thereby increasing conversion rates and customer loyalty. The intuitive interface makes it simple for users to set up and modify customer segments, providing valuable insights into customer habits and trends. Additionally, the app integrates seamlessly with popular e-commerce platforms, ensuring smooth data synchronization and real-time updates. Whether you're looking to reward frequent shoppers or re-engage lapsed customers, Cohorts offers the tools to execute targeted strategies effectively.

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Customer segmentation

Auto-tag customers

Behavioral analysis

Location-based tagging

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StockStream targeted discounts

$12.95-$24.95 / Month

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Track stock & make discount decisions from customer behavior Show more

StockStream Targeted Discounts is a robust app designed to help businesses navigate the complexities of managing an ever-growing inventory. As sales increase, finding the perfect balance between supply and demand becomes crucial. StockStream addresses this by allowing you to strategically adjust pricing, availability, and discounts for your products based on real-time sales data and customer behavior. This helps prevent the common pitfalls of understocking or overstocking, which can hinder growth. The app enables you to easily track and sort sales data by a variety of metrics such as quantity, revenue, and customer demographics. You can also streamline your inventory management by bulk updating prices, removing outdated items, and adjusting product details like barcodes and SKUs. With StockStream, managing your inventory and maximizing profits becomes a seamless, data-driven process.

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Track sales

Filter & sort

Compare variant performance

Bulk update pricing

Bulk edit details

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Heatmap and User Journey

$0.1 / Month

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"Visualize customer interactions and optimize layouts with real-time behavior insights." Show more

Heatmap and User Journey is a powerful tool designed to help merchants gain deep insights into customer interactions on their online stores. This app provides real-time tracking of user activities such as page visits, clicks, mouse movements, and the amount of time spent on each page. With its intuitive features, users can easily generate visual heatmaps that highlight areas of high engagement, allowing for quick identification of effective and underperforming zones. The user journey flow feature provides a clear visualization of customer navigation paths, helping businesses understand and improve the overall shopping experience. Seamlessly integrated without any complicated setup, data collection begins immediately upon installation. The app supports both mobile and desktop filtering, enabling businesses to make informed, data-driven decisions to enhance user experience and boost conversion rates.

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Real-time tracking

Visual heatmaps

Journey flow analysis

Mobile and desktop filters

Instant data collection

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BeSure Checkout Rules

$4.99-$29.99 / Month

9.2

153 Reviews

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Customize checkout behavior with conditional powerful rules Show more

BeSure Checkout Rules is a versatile app designed to optimize the checkout process by allowing you to reorder, rename, or hide shipping and payment methods based on a variety of conditions such as cart total, weight, customer address, items in the cart, and specific tags. This app offers significant flexibility, enabling you to set a default pre-selected shipping or payment method to streamline customer choices. It can enhance the customer experience by hiding express payment buttons at the top of the checkout page or prioritizing certain shipping options to be more prominent. Additionally, BeSure Checkout Rules provides the functionality to easily block certain shipping options, like PO Box addresses, ensuring that delivery logistics are managed effectively. Adapt the checkout process to suit your business needs by renaming shipping or payment methods for clarity and branding consistency. With a simple yet powerful interface, make the checkout experience intuitive and efficient, reducing friction and potential drop-offs.

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Conditional method display

Customizable method order

Hide express buttons

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 56 Apps

Session Replay & Analytics

AfterShip Personalization

Mapp Cloud

Upselly • Upsell & Addon items

QuickCEP: Live Chat&AI Chatbot

BrainwaveAI

LiveSession Replays & Heatmaps

Signal: AI Testing & Strategy

Syft Analytics

NavAI Analytics

Mr. Negotiator Discount & Sale

Kainic

Easy Short Link

Matchify ‑ Similar Products

Confirmation IQ

Gifty ‑ Gift Wrap & Options

Cohorts ‑ customer groups

StockStream targeted discounts

Heatmap and User Journey

BeSure Checkout Rules