Shopify Customer behavior apps 2026

ChatKPI ‑ AI Analyst Sidekick

8.2

2 Reviews

AI Data Analyst for Personalized Business Metrics & Insights Show more

ChatKPI – AI Analyst Sidekick is an innovative app tailored for Shopify store owners, offering real-time data insights through simple text messaging. Designed to emulate the ease of texting a friend, ChatKPI allows users to inquire about various aspects of their business, including sales trends, popular products, and customer behavior. This app empowers business owners to make informed decisions effortlessly, anytime and from anywhere. By leveraging advanced AI capabilities, ChatKPI ensures users receive personalized insights exactly when they need them. Whether on a phone or computer, accessing valuable data is as intuitive as sending a text message. Created by data-driven Shopify store owners, ChatKPI is dedicated to making smart business decisions accessible to everyone.

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Easy to use

Personalized insights

Intuitive analysis 24/7

Ai capabilities

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

1 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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Marsello: Loyalty, Email, SMS

$60-$120 / Month

9.1

164 Reviews

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Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

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Marketing automation

Vip tiers

Product recommendations

Custom rewards

No-code setup

Email campaigns

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Solucia Analytics

$10-$100 / Month

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Unlock insights from Shopify data with custom reports and powerful visualizations. Show more

Solucia Analytics is a comprehensive tool designed to help Shopify store owners make the most of their data. Its user-friendly interface allows you to build custom reports, visualize sales trends, and analyze customer behavior effortlessly. With powerful filtering options, you can explore your data from various angles, such as by product, customer, or location, all without needing to write a single line of code. The app’s intuitive dashboard provides up-to-date insights on sales, orders, and performance trends, empowering you to make informed decisions quickly. Solucia is highly adaptable to your business needs, ensuring it grows alongside your store and complements your existing workflows. Whether you're tracking product performance or analyzing key metrics, Solucia Analytics enables you to answer crucial business questions with ease.

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Custom reports

Intuitive dashboard

Track performance

Analyze behavior

Powerful filtering

Sales visualizations

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Taboola Pixel ‑ Tracking

$9.9 / Month

8.2

1 Reviews

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Track Add to Cart, Checkout & Purchases in Taboola Show more

Taboola Pixel - Tracking is a powerful tool designed to provide comprehensive insights into customer interactions on your Shopify store, specifically from your Taboola campaigns. It offers full funnel tracking capabilities, allowing you to monitor key customer actions such as page views, adding to cart, checkout initiation, and completed purchases. With native Taboola Pixel integration, you can adjust tracking parameters to suit your specific needs, ensuring precise data collection. This app empowers you to understand customer behavior more deeply, optimizing your marketing efforts and improving conversion rates. Gain actionable insights into your audience's journey, enabling you to refine your strategies and maximize your marketing ROI. Enhance your Taboola campaigns with detailed analytics and make informed decisions to drive your e-commerce success.

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Purchase tracking

Track add to cart

Checkout tracking

Page view tracking

Full funnel tracking

Adjust tracking parameters

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Upselly • Upsell & Addon items

$19.99-$69.99 / Month

7.1

16 Reviews

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Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

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User-friendly interface

Analytics and reporting

Manual recommendations

Personalized offers

Targeted upsell suggestions

Automatic suggestions

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FINCORY

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FINCORY est une application innovante qui révolutionne les campagnes CRM en offrant une approche ultra-ciblée basée sur le pouvoir d’achat réel de vos clients. Grâce aux données bancaires obtenues avec consentement explicite et 100% conformes au RGPD, FINCORY vous permet de segmenter vos clients selon leur comportement d’achat, tels que leurs revenus, dépenses, et fidélité à votre marque. Profitez de la capacité de cibler dynamiquement vos clients, affichant des offres ou cadeaux uniquement aux profils pertinents. L'application vous aide à contrôler efficacement votre budget et à mesurer précisément le retour sur investissement. Avec FINCORY, communiquez avec les bonnes personnes, au bon moment, et avec la bonne offre. Optimisez vos campagnes en définissant des règles spécifiques basées sur des montants, fréquences d'achats ou dépenses en boutique.

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Customer segmentation

Budget control

Crm campaigns

Precise roi measurement

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xRay: Product Analytics

$1-$5 / Month

8.2

1 Reviews

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Track and visualize product views, cart adds and checkouts Show more

xRay: Sales Funnel Analytics is a powerful app designed to provide merchants with real-time insights into user activity within their online store, offering essential tools for optimizing sales strategies. It tracks critical customer actions like product views, add-to-cart events, and checkout initiations and completions, enabling businesses to fine-tune their sales funnel. The user-friendly dashboard presents data in an organized table format, allowing for quick interpretation and decision-making. Instant setup upon installation means store owners can start monitoring customer behavior without any delay or complex configuration. By highlighting which products captivate customers most, xRay empowers businesses to make informed, data-driven decisions to enhance engagement and boost sales. Whether you're a small online retailer or a large e-commerce business, xRay offers invaluable insights into consumer trends and shopping behaviors, driving efficiency and sales growth.

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Real-time tracking

Instant setup

Insights dashboard

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BrainwaveAI

$14-$399 / Month

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AI that lives in your store Show more

BrainwaveAI is an innovative app tailored for businesses overwhelmed by data analysis. Designed to understand your specific business needs, this custom-trained generative AI provides instant, data-backed insights into your top-selling products, revenue trends, and customer behavior. Gone are the days of sifting through cumbersome spreadsheets or waiting for lengthy reports; with BrainwaveAI, you can make real-time, informed decisions swiftly. Equipped with a simple chat interface, it allows you to engage effortlessly with your store data. The app also includes powerful sales analytics features to track revenue, lead time, and cost of goods sold. Built on the advanced capabilities of OpenAI's GPT-4, BrainwaveAI takes care of the analytical heavy lifting, enabling you to focus on growing your business efficiently.

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Simple chat interface

Sales analytics tools

Advanced ai-driven

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AdAmplify: Revenue Insights

$19-$59 / Month

8.2

6 Reviews

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You Think Your Ads Are Working But Are They? Dimensions Knows. Show more

Behavioral Marketing with AI is a cutting-edge application powered by Dimensions, designed to revolutionize marketing strategies through predictive analytics and machine learning. It offers a sophisticated Behavioral Customer Data Platform that meticulously analyzes complex customer behaviors on your site, assessing users' purchase probabilities and forecasting future revenue generation. As pioneers in eCommerce marketing, Dimensions leverages machine learning to provide invaluable data-driven insights into customer behavior, ensuring optimal marketing attribution and strategy. The app's core functionalities include user behavior analysis, predictive analytics, and behavior-based marketing, making it a crucial tool for businesses looking to enhance their marketing performance. By utilizing machine learning, it offers a reliable single source of truth, empowering marketers to make informed decisions with confidence. Whether it's forecasting revenue or understanding intricate user paths, Behavioral Marketing with AI provides the ultimate solution for achieving stellar marketing outcomes.

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Predictive analytics

User behavior analysis

Revenue forecasting

Behavior-based marketing

Ml attribution

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StoCu Customer Accounts Editor

$79 / Month

8.2

2 Reviews

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Drag & Drop Visual Editor for Customer Accounts and Extensions Show more

StoCu: Customer Account Studio is an innovative app designed to enhance sales by crafting personalized, rule-based customer journeys. With its intuitive interface, users can easily design visually appealing and reusable marketing tiles that integrate images, clickable links, banners with CTAs, and custom pages—all without the need for coding skills. These dynamic tiles activate based on specific customer behaviors or order details, enabling businesses to engage customers with timely reminders for product reorders, special discount offers, and important communications like shipping delays. The app's powerful features include segmentation capabilities that showcase specific content to first-time or returning customers, ensuring a customized and relevant shopping experience. The dynamic display function allows total control over when and where tiles appear to maximize their impact. Additionally, StoCu includes a Metafield Viewer to manage and display various metafields effectively, and Tile Studio for curating marketing blocks enriched with discounts, loyalty gifts, and rewards, optimizing customer engagement and driving sales growth.

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Visual editor

Rule-based journeys

Customizable marketing blocks

Dynamic display rules

Metafield viewer

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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Puco Shipping Discounts

$7.9 / Month

9.1

21 Reviews

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Amount off shipping, discount based on some specific rules Show more

Puco Shipping Discounts is a dynamic app designed to revolutionize the checkout experience by offering personalized shipping discounts that encourage customers to complete their purchases. By providing tailored incentives, the app effectively reduces cart abandonment and enhances conversion rates, allowing merchants to experience a significant boost in sales. This user-centric approach not only increases immediate sales but also contributes to long-term customer loyalty as shoppers appreciate the value and personalization offered. The app supports over 30 popular rule-based systems to determine shipping discounts, ensuring flexibility and adaptability for various business needs. Users can choose between discount codes or automatic discounts, with options for both fixed and percentage-based savings. Seamlessly integrating with any online store, Puco Shipping Discounts is easy to set up and designed to streamline the checkout process, making it both smoother and more rewarding for customers and merchants alike.

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Percentage discounts

Free shipping

Discount stacking

Editor tool

Checkout discounts

Discount codes

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Conversion Companion

$20-$30 / Month

8.2

28 Reviews

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Revolutionise your checkout experiences Show more

Conversion IQ is a powerful tool designed to drive eCommerce growth by offering advanced insights into customer behavior. With FEROs’ sophisticated analytics dashboard, businesses can make informed and agile decisions. Dive into detailed analyses to understand why customers abandon their shopping carts, and uncover actionable strategies to prevent it. By gaining deeper insights into customer preferences, you can identify abandonment trends and implement targeted solutions that enhance the shopping experience and increase checkout conversions. The app consolidates critical metrics into a user-friendly dashboard, providing an in-depth view of sales, conversion rates, authorizations, and cart abandonment statistics. Conversion IQ also offers suggested improvements and run forecast simulations, allowing businesses to predict the impact of their strategies and optimize their eCommerce approach effectively.

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Customer behavior insights

Analytics dashboard

Actionable strategies

Cart abandonment analysis

Forecast simulations

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Session Replay & Analytics

$2 / Month

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Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

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Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

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LiveSession Replays & Heatmaps

$65-$199 / Month

(3.7/5)

11 Reviews

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Improve your store's UX and Conversions with deep Analytics Show more

LiveSession Replays & Heatmaps is an indispensable tool for online merchants seeking to enhance their e-commerce performance. By providing detailed insights into customer behavior, the app enables you to see how users interact with your website, pinpointing pain points that may hinder their shopping experience. With features like session replay, merchants can easily detect user frustrations, improve user experience (UX), and identify bugs. The app’s funnel analysis helps you understand where users drop off during the checkout process, allowing for strategies to enhance conversion rates and boost sales. Interactive dashboards offer a comprehensive view of user behavior, revealing abandoned carts, top-performing channels, and much more. Additionally, heatmaps highlight the areas of your site that capture the most interest, allowing you to optimize site engagement. Together, these robust features equip your business with the actionable data needed to thrive in a competitive market.

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Event tracking

Session replay

Heatmaps

Enhance engagement

Funnels

Detect frustrations

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Refly

$49-$249 / Month

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"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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Brightworks Analytics

$19-$199 / Month

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A drag & drop insights finder on all your shops data Show more

Brightworks Analytics is an intuitive app designed to revolutionize how you explore store analytics, offering an effortless drag-and-drop report builder for seamless data interaction. With this tool, you can delve deep into your customers' shopping behaviors, uncovering insights and discovering patterns you never imagined possible. By drilling down to the most unique customer interactions, you can identify hidden reasons for conversions—or lack thereof—ensuring data-driven decision-making. The app makes report creation a breeze with its user-friendly interface, allowing you to focus on what matters—understanding your customers and enhancing their shopping experience. Brightworks Analytics empowers you to create custom dimensions and metrics tailored to your store’s specific needs, offering a personalized analytical experience. Unlock the full potential of your store's data and transform how you perceive visitor interactions, boosting sales performance and conversion rates with every report.

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Drag & drop

Behavior analysis

Custom dimensions

Unique insights

Conversion reasons

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Return Flag

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Eliminate returns from policy abusers Show more

Return Flag is a transformative app designed for e-commerce merchants seeking to optimize their return policies. It empowers businesses to identify customers who abuse return privileges, allowing merchants to flag these "bad apples" and modify their return terms accordingly. Gone are the days of a one-size-fits-all return policy; with Return Flag, good customer behavior is rewarded while bad practices are deterred, helping merchants save both time and money. The app features a comprehensive dashboard that provides an overview of store returns and offers a detailed customer list that highlights behavioral return data. Merchants can easily flag customers based on this data, automatically adapting return policies to curb misuse. Return Flag also includes customizable return policy messaging, ensuring customer-facing communications reflect any changes made. With this app, merchants can maintain a balanced, fair, and efficient returns management system in the e-commerce era.

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Monitor overall returns

Detailed behavioral data

Flag and adjust policy

Customizable policy messaging

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e.pop

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Send targeted promotions that increase customer loyalty Show more

e.pop is an innovative mobile application designed to enhance sales and marketing strategies for merchants by providing deeper insights into customer behavior. The app empowers businesses to find new customers and maintain lasting relationships with existing ones, thereby increasing customer lifetime value. Through the use of customizable promotions and digital smart receipts, e.pop delivers personalized messaging to target the right shopper at the right time. This approach not only boosts customer engagement but also serves as a more effective marketing channel compared to traditional email marketing. With e.pop, merchants can effortlessly communicate and engage with customers, leveraging smart tools to drive sales and loyalty. By integrating advanced promotional strategies, the app ensures that businesses can maximize their marketing efforts and achieve sustainable growth.

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Customer engagement tools

Targeted promotions

Custom digital receipts

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

ChatKPI ‑ AI Analyst Sidekick

Mr. Negotiator Discount & Sale

Marsello: Loyalty, Email, SMS

Solucia Analytics

Taboola Pixel ‑ Tracking

Upselly • Upsell & Addon items

FINCORY

xRay: Product Analytics

BrainwaveAI

AdAmplify: Revenue Insights

StoCu Customer Accounts Editor

Turny Returns & Exchanges

Puco Shipping Discounts

Conversion Companion

Session Replay & Analytics

LiveSession Replays & Heatmaps

Refly

Brightworks Analytics

Return Flag

e.pop