Shopify Customer behavior apps 2026

SurveyFox: Email & SMS Surveys

$100-$400 / Month

1 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

Show less

Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

Install App

ChatKPI ‑ AI Analyst Sidekick

8.2

2 Reviews

Claim Offer

AI Data Analyst for Personalized Business Metrics & Insights Show more

ChatKPI – AI Analyst Sidekick is an innovative app tailored for Shopify store owners, offering real-time data insights through simple text messaging. Designed to emulate the ease of texting a friend, ChatKPI allows users to inquire about various aspects of their business, including sales trends, popular products, and customer behavior. This app empowers business owners to make informed decisions effortlessly, anytime and from anywhere. By leveraging advanced AI capabilities, ChatKPI ensures users receive personalized insights exactly when they need them. Whether on a phone or computer, accessing valuable data is as intuitive as sending a text message. Created by data-driven Shopify store owners, ChatKPI is dedicated to making smart business decisions accessible to everyone.

Show less

Easy to use

Personalized insights

Intuitive analysis 24/7

Ai capabilities

Install App

SubVerse: AI Sales & Support

$49-$199 / Month

Claim Offer

AI-driven sales and support: personalized interactions, instant setup, seamless integration. Show more

SubVerse: AI Sales & Support is a cutting-edge application designed to prevent revenue loss from missed calls by utilizing AI agents that manage all customer support interactions. This app enhances customer experience by personalizing every interaction based on order history and customer behavior, eliminating the need for hiring additional staff to facilitate business growth. It integrates seamlessly with your store, making installation and usage possible within minutes, without any coding required. SubVerse not only ensures no customer inquiry goes unanswered but also aids in recovering abandoned carts through automated voice follow-ups with potential buyers. The app features a smart dashboard, providing analytics to track agent performance and optimize customer engagement. Elevate your customer interactions to the next level with AI-driven conversations tailored to your business needs.

Show less

Seamless integration

Smart analytics

Instant setup

Personalized outreach

Automated support

Ai voice agents

Install App

Puco Shipping Discounts

$7.9 / Month

9.1

21 Reviews

Claim Offer

Amount off shipping, discount based on some specific rules Show more

Puco Shipping Discounts is a dynamic app designed to revolutionize the checkout experience by offering personalized shipping discounts that encourage customers to complete their purchases. By providing tailored incentives, the app effectively reduces cart abandonment and enhances conversion rates, allowing merchants to experience a significant boost in sales. This user-centric approach not only increases immediate sales but also contributes to long-term customer loyalty as shoppers appreciate the value and personalization offered. The app supports over 30 popular rule-based systems to determine shipping discounts, ensuring flexibility and adaptability for various business needs. Users can choose between discount codes or automatic discounts, with options for both fixed and percentage-based savings. Seamlessly integrating with any online store, Puco Shipping Discounts is easy to set up and designed to streamline the checkout process, making it both smoother and more rewarding for customers and merchants alike.

Show less

Percentage discounts

Free shipping

Discount stacking

Editor tool

Checkout discounts

Discount codes

Install App

Refly

$49-$249 / Month

Claim Offer

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

Show less

Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

Install App

Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

Claim Offer

Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

Show less

Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

Install App

Session Replay & Analytics

$2 / Month

Claim Offer

Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

Show less

Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

Install App

MetricXpert

$29.99 / Month

Claim Offer

The Ultimate UTM Tracking and Sales Monitoring Solution! Show more

MetricXpert is a powerful tool designed to maximize your Shopify store's potential by providing comprehensive performance insights. With its UTM tracking integration, merchants can effectively identify the sources of their traffic and determine the most efficient marketing channels, allowing for optimized strategies and improved return on investment. The app's robust order monitoring features offer valuable insights into customer purchase behavior and product sales trends, enabling data-driven decision-making to boost sales and profitability. MetricXpert also excels in customer segmentation, allowing you to categorize customers based on various criteria for tailored marketing efforts. Additionally, it provides strategic guidance on budget allocation by offering insights into channel performance, ensuring resources are utilized efficiently. By understanding customer behavior and optimizing marketing strategies, MetricXpert becomes your key to unlocking e-commerce success on Shopify.

Show less

Customer segmentation

Order monitoring

Utm tracking integration

Install App

δ TikTok Pixel‑Facebook Pixel

$9.99-$19.99 / Month

9.1

26 Reviews

Claim Offer

Install Multiple Facebook & TikTok Pixels with conversion API Show more

The δ Facebook Pixel ‑ TikTok Pixel app is designed to enhance your ad tracking capabilities on Facebook and TikTok. It addresses the challenges posed by iOS 14+ updates, allowing seamless integration of multiple Facebook and TikTok pixels with advanced matching techniques and conversion API. This app provides a powerful tool for optimizing ad performance by offering deep insights into customer behavior and automating event tracking with smart data. Users can install multiple pixels as backups or for specific niches, ensuring precision in targeting and analytics. By leveraging real-time UTM attribution reports, the app helps optimize Return on Ad Spend (ROAS) by accurately tracking each advertisement. Accelerate your marketing strategies and store success by installing the δ Facebook Pixel ‑ TikTok Pixel app today.

Show less

Real-time data analysis

Conversion api

Automatic event tracking

Multiple pixels integration

Utm attribution report

Install App

Quick Suggest

Claim Offer

"Quick Suggest: Personalized product recommendations via real-time shopper insights." Show more

Quick Suggest is a powerful tool designed for merchants to offer personalized product recommendations by leveraging real-time shopper and store data. Unlike conventional upsell tools, Quick Suggest delves into customer behavior to provide tailored suggestions for each individual user. This personalized approach aids customers in discovering products they are more inclined to purchase, thereby increasing conversion rates. The app ensures a smooth shopping experience with its user-friendly interface that integrates naturally into existing store workflows. It also allows merchants to display related products by collection or product Shopify meta field, offering versatile customization options. With Quick Suggest, merchants can easily select specific products to feature as related items for any particular product, enhancing the overall shopping experience.

Show less

Personalized recommendations

Real-time insights

Behavior analysis

Install App

Ingest Labs

$1999-$899 / Month

8.2

1 Reviews

Claim Offer

Server-side tagging, conversion tracking & attribution Show more

MagicPixel is a powerful tool that enhances the ability of D2C brands to collect first-party data with precision and efficiency. By employing a comprehensive built-in data layer, server-side tagging, and robust first-party identity features, MagicPixel ensures accurate visualization of customer behavior, conversions, and attribution. Its intuitive interface simplifies the management of privacy compliance, aligning with regulations such as GDPR, CCPA/CPRA, CPA, CDPA, and PIPEDA, while also offering real-time event monitoring for all pixels and analytics. With over 80 server-side templates available for seamless media and analytics integrations, businesses can effortlessly maintain the quality of their data infrastructure. MagicPixel provides proactive real-time alerts for any tag validation failures or provider-side issues, ensuring continuous optimization of data tracking and performance. Key features include tracking of essential conversion events like Add to Cart and Purchase, making it an indispensable tool for data-driven decision-making and strategy.

Show less

Real-time alerts

Conversion tracking

Privacy compliance

Conversion events

Server-side tagging

Data layer

Install App

Octopixels ‑ Snapchat Pixel

Claim Offer

"Boost Snapchat Ads with easy pixel tracking and detailed conversion insights." Show more

Octopixels is a user-friendly pixel tracking app specifically designed for Snapchat, enabling seamless installation and management of multiple Snapchat Pixels. This tool allows you to capture every conversion, enhancing the completeness of the data fed into Snapchat's algorithm, which ultimately leads to a higher Return on Ad Spend (ROAS). Through its Snapchat Pixel and Conversion API, Octopixels ensures that you can optimize ad performance while gaining valuable insights into customer behavior. With comprehensive conversion tracking capabilities, you can effortlessly monitor every conversion event on your store. By providing rich data to Snapchat's algorithm, the app not only boosts ad effectiveness but also supports more informed marketing strategies. In summary, Octopixels is an essential tool for anyone looking to maximize Snapchat ad campaigns efficiently.

Show less

Multiple pixel installation

Comprehensive conversion tracking

Rich data insights

Install App

Kainic

Claim Offer

Personalized Products Recommendations & Customers tracking Show more

Kainic-Plugin is a powerful tool designed to enhance your Shopify store by offering intelligent product recommendations, thereby boosting order values and revenue. This app leverages an AI algorithm that has been meticulously trained and improved to ensure higher conversion rates. By analyzing customer behavior, it provides tailored product suggestions that encourage upselling and cross-selling opportunities. Kainic-Plugin not only tracks customer interactions but also allows merchants to specify which types of events they wish to monitor. With its continuously expanding feature set, Kainic-Plugin offers a robust suite for optimized product upsell and recommendation strategies. This ensures a seamless integration into your Shopify setup, enhancing the customer shopping experience while providing valuable insights into purchasing behaviors.

Show less

Ai recommendations

Behavior analysis

Customer tracking

Customizable tracking

Upsell suite

Order value increase

Install App

TapOnIt ‑ Automated SMS & MMS

8.2

1 Reviews

Claim Offer

Boost & recover sales with TapOnIt's SMS/MMS Platform Show more

TapOnIt MMS & SMS Marketing is a powerful tool designed to boost your Shopify store's revenue through automated text messaging. The platform allows merchants to personalize and trigger messages based on specific customer behaviors, such as abandoned shopping carts and purchase milestones, enhancing engagement and conversion rates. By utilizing multi-image and animated MMS, businesses can deliver richer, more compelling content that builds stronger customer relationships. Tailored for any industry, TapOnIt offers a seamless journey from opt-in to checkout, simplifying the process while maintaining high-quality interactions. With features like abandoned cart recovery texts, detailed analytics, and easy-to-use sign-up tools, businesses can effortlessly grow their customer database and recover potentially lost sales. Track your text campaign performance effectively and take advantage of targeted content to deepen connections with your audience. Elevate your marketing strategy and business growth with TapOnIt's robust SMS/MMS platform.

Show less

Abandoned cart recovery

Analytics & reporting

Multi-image mms

Purchase milestone sms

Sign-up & sharing tools

Install App

PepperAI ‑ Boss's Helper

Claim Offer

AI assistant for quick insights on products, customers, and sales data. Show more

PepperAI - Boss's Helper is a powerful tool designed to optimize the management of your online store by providing intelligent insights and analytics. It allows you to easily inquire about various aspects of your business through natural language queries such as "Which products are trending this week?" or "How many new customers did I get in the last 7 days?". The app instantly provides access to vital data, encompassing orders, customers, products, and sales without the need for extensive training. By integrating advanced technologies like OpenAI's ChatGPT and GoogleAI's Gemini, PepperAI offers accurate summaries of trends, identification of anomalies, and valuable insights to support informed decision-making. Whether you are assessing product performances or understanding customer behavior, PepperAI ensures a more efficient, smarter, and faster approach to managing your e-commerce operations.

Show less

Anomaly detection

Insight generation

Ai integrations

Natural language chat

Instant data access

Trend summarization

Install App

G: Session Replay Checkout

8.2

1 Reviews

Claim Offer

Optimize sales with session replay, cart recovery, and actionable analytics. Show more

Blockify Records & Replay is an invaluable tool for e-commerce businesses aiming to enhance customer engagement and increase sales. This app offers session replay capabilities, allowing you to meticulously track and analyze customer behavior, thereby uncovering potential sales blockers and optimizing user experience (UX). By understanding how users navigate through your store, you can effectively identify reasons for cart abandonment and employ strategies for cart recovery, ultimately boosting your conversion rates. The app also focuses on refining cross-sell and upsell techniques, ensuring a higher average order value (AOV). Integrated light fraud detection adds an extra layer of security without compromising on performance, ensuring that the shopping experience remains seamless and secure. With real-time insights and actionable analytics, Blockify Records & Replay empowers businesses to make informed decisions and improve their checkout performance continuously.

Show less

Real-time insights

Session replay

Cart recovery

Checkout optimization

User behavior analysis

Install App

Mapp Cloud

8.2

1 Reviews

Claim Offer

Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

Show less

Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

Install App

Matchify ‑ Similar Products

Claim Offer

Smart recommendations app: Enhance discovery and increase sales with Matchify. Show more

Matchify - Similar Products is an advanced recommendation engine designed specifically for online stores to enhance product discovery and drive sales. This app empowers merchants to present relevant and similar product recommendations across their website using dynamic and fully customizable rules. Its lightweight design ensures a seamless integration and easy configuration, allowing store owners to promote products that resonate with customers' interests and shopping behaviors. With rule-based product recommendations, Matchify offers flexibility in placement and customizability to match the store's existing theme. The app features an intuitive setup process, enabling merchants to easily implement and adjust recommendations with just a few clicks. Perfect for boosting customer engagement and increasing conversion rates, Matchify is a powerful tool for any online retailer looking to optimize their product offerings.

Show less

Customizable design

One-click setup

Flexible placement

Dynamic rules

Rule-based recommendations

Install App

Syft Analytics

8.2

3 Reviews

Claim Offer

Build beautiful reports & combine with your QuickBooks data Show more

Syft Analytics is a powerful application designed to streamline your data analysis and reporting needs. It allows you to create and export professional dashboards and reports to Excel, Google Sheets, PDF, and interactive live views with ease. The app seamlessly integrates Shopify and QuickBooks data, along with information from other sources, to provide unmatched clarity and insight into your store's performance. With just a few clicks, you can analyze customer behavior, track product trends, and report on key performance metrics, all while comparing your results to industry benchmarks. Syft Analytics empowers you to visualize and understand your business like never before, offering a comprehensive view of all your locations and stores. Whether you're graphing customer data, product metrics, or overall store health scores, Syft helps you make data-driven decisions with confidence.

Show less

Export reports

Analyze trends

Create dashboards

Combine data

Report metrics

Visualize performance

Install App

TestSignal A/B Price & Testing

$79-$799 / Month

9.1

1 Reviews

Claim Offer

Optimize product pricing with A/B tests, easy setup, and no coding required. Show more

Signal: AI Testing & Strategy is an innovative app designed to empower merchants by enabling them to conduct A/B tests on product prices effortlessly. The app allows users to set up multiple testing options, seamlessly track performance, and compare the outcomes to determine the most effective pricing strategy. With comprehensive metrics like conversions and profits, merchants can make informed decisions to enhance their business strategies. The app boasts a user-friendly interface that requires no custom coding for implementation, making it accessible even to those without technical expertise. Additionally, the app supports UTM targeting, allowing for experiments tailored to specific audience groups to better understand customer behavior. Clear, built-in analytics tools provide a straightforward way to monitor and analyze test results, ensuring merchants can readily identify the winning price variants. Signal: AI Testing & Strategy is an essential tool for businesses seeking to optimize pricing and maximize profits through data-driven decisions.

Show less

A/b testing

Easy setup

Performance tracking

No coding

Utm targeting

Variant testing

Install App

Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

SurveyFox: Email & SMS Surveys

ChatKPI ‑ AI Analyst Sidekick

SubVerse: AI Sales & Support

Puco Shipping Discounts

Refly

Turny Returns & Exchanges

Session Replay & Analytics

MetricXpert

δ TikTok Pixel‑Facebook Pixel

Quick Suggest

Ingest Labs

Octopixels ‑ Snapchat Pixel

Kainic

TapOnIt ‑ Automated SMS & MMS

PepperAI ‑ Boss's Helper

G: Session Replay Checkout

Mapp Cloud

Matchify ‑ Similar Products

Syft Analytics

TestSignal A/B Price & Testing