Shopify Customer behavior apps 2026

Session Replay & Analytics

$2 / Month

Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

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Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

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LiveSession Replays & Heatmaps

$65-$199 / Month

(3.7/5)

11 Reviews

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Improve your store's UX and Conversions with deep Analytics Show more

LiveSession Replays & Heatmaps is an indispensable tool for online merchants seeking to enhance their e-commerce performance. By providing detailed insights into customer behavior, the app enables you to see how users interact with your website, pinpointing pain points that may hinder their shopping experience. With features like session replay, merchants can easily detect user frustrations, improve user experience (UX), and identify bugs. The app’s funnel analysis helps you understand where users drop off during the checkout process, allowing for strategies to enhance conversion rates and boost sales. Interactive dashboards offer a comprehensive view of user behavior, revealing abandoned carts, top-performing channels, and much more. Additionally, heatmaps highlight the areas of your site that capture the most interest, allowing you to optimize site engagement. Together, these robust features equip your business with the actionable data needed to thrive in a competitive market.

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Event tracking

Session replay

Heatmaps

Enhance engagement

Funnels

Detect frustrations

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Expedify

7.4

2 Reviews

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Drive sales with email marketing, WhatsApp, and SMS Show more

Expedify is a cutting-edge application tailored for eCommerce businesses, designed to automate marketing and deliver comprehensive analytics effortlessly. By integrating seamlessly with your online store, Expedify empowers you to craft personalized customer journeys based on real-time behavior, allowing for precision targeting and heightened engagement. Users can track interactions and optimize marketing campaigns with powerful insights, all consolidated in a user-friendly platform. Expedify's omnichannel marketing capabilities ensure maximum reach and consistent messaging across multiple platforms. The platform’s advanced analytics provide real-time insights, enabling data-driven decisions to propel your business forward. Expedify serves as an all-in-one solution for businesses aiming to enhance growth and foster deeper connections with their customers.

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Real-time analytics

Sms marketing

Email marketing automation

Whatsapp campaigns

Campaign optimization

Personalized journeys

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Conversion Companion

$20-$30 / Month

8.2

28 Reviews

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Revolutionise your checkout experiences Show more

Conversion IQ is a powerful tool designed to drive eCommerce growth by offering advanced insights into customer behavior. With FEROs’ sophisticated analytics dashboard, businesses can make informed and agile decisions. Dive into detailed analyses to understand why customers abandon their shopping carts, and uncover actionable strategies to prevent it. By gaining deeper insights into customer preferences, you can identify abandonment trends and implement targeted solutions that enhance the shopping experience and increase checkout conversions. The app consolidates critical metrics into a user-friendly dashboard, providing an in-depth view of sales, conversion rates, authorizations, and cart abandonment statistics. Conversion IQ also offers suggested improvements and run forecast simulations, allowing businesses to predict the impact of their strategies and optimize their eCommerce approach effectively.

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Customer behavior insights

Analytics dashboard

Actionable strategies

Cart abandonment analysis

Forecast simulations

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Ampla Insights

(2.1/5)

3 Reviews

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Make better decisions and understand your business performance Show more

Ampla Insights is a powerful app designed to help store owners understand their customers and drive business growth. With this app, users can easily keep track of essential metrics such as revenue and customer lifetime value, offering a comprehensive view of their store's financial health. The app allows for the tracking of order trends, considering the effects of returns and discounts, so businesses can make informed decisions to optimize profits. Users can delve into customer behavior through cohort analysis, providing deeper insights into purchasing patterns and retention. Additionally, Ampla Insights offers industry comparisons, enabling businesses to gauge their performance against others in the same sector. All insights are presented through clear, user-friendly data visualizations, making complex data accessible and actionable. This app is an essential tool for growing businesses, allowing for strategic decision-making that fuels success.

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Track revenue

Visualize ltv

Analyze cohorts

Order trend tracking

Industry benchmarking

Data visualizations

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Ingest Labs

$1999-$899 / Month

8.2

1 Reviews

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Server-side tagging, conversion tracking & attribution Show more

MagicPixel is a powerful tool that enhances the ability of D2C brands to collect first-party data with precision and efficiency. By employing a comprehensive built-in data layer, server-side tagging, and robust first-party identity features, MagicPixel ensures accurate visualization of customer behavior, conversions, and attribution. Its intuitive interface simplifies the management of privacy compliance, aligning with regulations such as GDPR, CCPA/CPRA, CPA, CDPA, and PIPEDA, while also offering real-time event monitoring for all pixels and analytics. With over 80 server-side templates available for seamless media and analytics integrations, businesses can effortlessly maintain the quality of their data infrastructure. MagicPixel provides proactive real-time alerts for any tag validation failures or provider-side issues, ensuring continuous optimization of data tracking and performance. Key features include tracking of essential conversion events like Add to Cart and Purchase, making it an indispensable tool for data-driven decision-making and strategy.

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Real-time alerts

Conversion tracking

Privacy compliance

Conversion events

Server-side tagging

Data layer

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BundleJoy: Build a Box

$14.99 / Month

(3.7/5)

6 Reviews

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Create customizable Build-a-Bundle and Build-a-Kit bundles Show more

BundleJoy - Bundles and Kits is an innovative app designed for merchants aiming to enhance their sales strategy by providing customizable bundle options to their customers. It offers two primary features: Build-a-Bundle and Build-a-Kit. With Build-a-Bundle, customers have the flexibility to create personalized product packs and benefit from exclusive discounts, encouraging more frequent and higher-value purchases. Build-a-Kit allows customers to select one product from multiple categories, enabling them to curate a comprehensive kit to suit their preferences. The app also includes real-time analytics, providing merchants with valuable insights into bundle views and customer interactions, which can be used to refine and optimize sales strategies for increased engagement. Additionally, customizable banners are available to help merchants effectively showcase their bundle offerings, ensuring visibility and appealing presentation. By utilizing BundleJoy, merchants can gain a competitive edge in delivering personalized shopping experiences and maximizing sales opportunities.

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Real-time analytics

Customizable bundles

Customizable banners

Build-a-kit option

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Upselly • Upsell & Addon items

$19.99-$69.99 / Month

7.1

16 Reviews

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Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

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User-friendly interface

Analytics and reporting

Manual recommendations

Personalized offers

Targeted upsell suggestions

Automatic suggestions

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SurveyFox: Email & SMS Surveys

$100-$400 / Month

1 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Alex.AI

8.2

2 Reviews

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Your AI Co-Pilot for Data-Driven Growth Show more

Alex.ai is an advanced CEO Co-pilot designed to revolutionize how you view your company's performance. Powered by cutting-edge AI technology, the app analyzes your business data to generate clear, actionable insights, helping you stay ahead of trends and spot growth opportunities. With Alex.ai, you can make data-driven decisions confidently, as it provides a comprehensive understanding of your business operations and customer behavior. The platform seamlessly integrates with a variety of third-party systems, ensuring a hassle-free connection to all your necessary data sources. Furthermore, Alex.ai aids in detecting anomalies, allowing CEOs to identify unusual patterns that could impact business outcomes. Experience unparalleled insight into your company’s dynamics with Alex.ai as your trusted partner.

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Seamless integration

Actionable insights

Anomaly detection

Ai data analysis

Trend detection

Growth opportunities

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e.pop

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Send targeted promotions that increase customer loyalty Show more

e.pop is an innovative mobile application designed to enhance sales and marketing strategies for merchants by providing deeper insights into customer behavior. The app empowers businesses to find new customers and maintain lasting relationships with existing ones, thereby increasing customer lifetime value. Through the use of customizable promotions and digital smart receipts, e.pop delivers personalized messaging to target the right shopper at the right time. This approach not only boosts customer engagement but also serves as a more effective marketing channel compared to traditional email marketing. With e.pop, merchants can effortlessly communicate and engage with customers, leveraging smart tools to drive sales and loyalty. By integrating advanced promotional strategies, the app ensures that businesses can maximize their marketing efforts and achieve sustainable growth.

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Customer engagement tools

Targeted promotions

Custom digital receipts

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MetricXpert

$29.99 / Month

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The Ultimate UTM Tracking and Sales Monitoring Solution! Show more

MetricXpert is a powerful tool designed to maximize your Shopify store's potential by providing comprehensive performance insights. With its UTM tracking integration, merchants can effectively identify the sources of their traffic and determine the most efficient marketing channels, allowing for optimized strategies and improved return on investment. The app's robust order monitoring features offer valuable insights into customer purchase behavior and product sales trends, enabling data-driven decision-making to boost sales and profitability. MetricXpert also excels in customer segmentation, allowing you to categorize customers based on various criteria for tailored marketing efforts. Additionally, it provides strategic guidance on budget allocation by offering insights into channel performance, ensuring resources are utilized efficiently. By understanding customer behavior and optimizing marketing strategies, MetricXpert becomes your key to unlocking e-commerce success on Shopify.

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Customer segmentation

Order monitoring

Utm tracking integration

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FINCORY

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FINCORY est une application innovante qui révolutionne les campagnes CRM en offrant une approche ultra-ciblée basée sur le pouvoir d’achat réel de vos clients. Grâce aux données bancaires obtenues avec consentement explicite et 100% conformes au RGPD, FINCORY vous permet de segmenter vos clients selon leur comportement d’achat, tels que leurs revenus, dépenses, et fidélité à votre marque. Profitez de la capacité de cibler dynamiquement vos clients, affichant des offres ou cadeaux uniquement aux profils pertinents. L'application vous aide à contrôler efficacement votre budget et à mesurer précisément le retour sur investissement. Avec FINCORY, communiquez avec les bonnes personnes, au bon moment, et avec la bonne offre. Optimisez vos campagnes en définissant des règles spécifiques basées sur des montants, fréquences d'achats ou dépenses en boutique.

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Customer segmentation

Budget control

Crm campaigns

Precise roi measurement

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ScanOwl ‑ QR Code Generator

(1/5)

1 Reviews

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Dynamic QR codes with unlimited scans and real-time analytics. Show more

ScanOwl - QR Code Generator is specifically designed for Shopify merchants looking to boost customer engagement and streamline their marketing efforts. With this app, users can effortlessly create unlimited dynamic QR codes that can direct customers to specific product pages, checkout processes, shopping carts, or any custom URL, while maintaining the flexibility to update these targets as needed. By offering the ability to match QR codes with your brand’s identity, ScanOwl ensures a cohesive marketing experience. One of its standout features is comprehensive scan tracking, which provides merchants with valuable insights into customer behavior, helping to optimize marketing strategies. Moreover, merchants can generate QR codes preloaded with products for seamless checkout and cart experiences. Real-time tracking of QR code performance allows for timely adjustments to keep marketing campaigns effective and engaging. With ScanOwl, Shopify merchants can easily leverage the power of QR codes to drive sales and enhance customer interactions.

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Real-time analytics

Brand customization

Dynamic qr codes

Scan tracking

Customize targets

Preloaded products

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Confirmation IQ

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Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.

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Real-time analytics

Seamless shopify integration

Customizable survey design

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QuickCEP: Live Chat&AI Chatbot

$49-$899 / Month

7.9

59 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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TestSignal A/B Price & Testing

$79-$799 / Month

9.1

1 Reviews

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Optimize product pricing with A/B tests, easy setup, and no coding required. Show more

Signal: AI Testing & Strategy is an innovative app designed to empower merchants by enabling them to conduct A/B tests on product prices effortlessly. The app allows users to set up multiple testing options, seamlessly track performance, and compare the outcomes to determine the most effective pricing strategy. With comprehensive metrics like conversions and profits, merchants can make informed decisions to enhance their business strategies. The app boasts a user-friendly interface that requires no custom coding for implementation, making it accessible even to those without technical expertise. Additionally, the app supports UTM targeting, allowing for experiments tailored to specific audience groups to better understand customer behavior. Clear, built-in analytics tools provide a straightforward way to monitor and analyze test results, ensuring merchants can readily identify the winning price variants. Signal: AI Testing & Strategy is an essential tool for businesses seeking to optimize pricing and maximize profits through data-driven decisions.

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A/b testing

Easy setup

Performance tracking

No coding

Utm targeting

Variant testing

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Brightworks Analytics

$19-$199 / Month

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A drag & drop insights finder on all your shops data Show more

Brightworks Analytics is an intuitive app designed to revolutionize how you explore store analytics, offering an effortless drag-and-drop report builder for seamless data interaction. With this tool, you can delve deep into your customers' shopping behaviors, uncovering insights and discovering patterns you never imagined possible. By drilling down to the most unique customer interactions, you can identify hidden reasons for conversions—or lack thereof—ensuring data-driven decision-making. The app makes report creation a breeze with its user-friendly interface, allowing you to focus on what matters—understanding your customers and enhancing their shopping experience. Brightworks Analytics empowers you to create custom dimensions and metrics tailored to your store’s specific needs, offering a personalized analytical experience. Unlock the full potential of your store's data and transform how you perceive visitor interactions, boosting sales performance and conversion rates with every report.

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Drag & drop

Behavior analysis

Custom dimensions

Unique insights

Conversion reasons

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Clarity + GDPR Cookies Consent

$1-$15 / Month

8.2

2 Reviews

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Set up Microsoft Analytics effortlessly without coding Show more

Clarity is a powerful app designed to seamlessly integrate Clarity Analytics with your Shopify store, allowing merchants to effortlessly monitor customer behavior. With Clarity, you can record user activity and track visitor interactions without the need for any coding expertise, making it perfect for merchants who want quick insights into customer journeys. The app's user-friendly interface ensures a straightforward setup and immediate tracking, giving you instant access to valuable analytics. Regular automatic updates mean Clarity continuously evolves, improving its features and capabilities without any manual intervention. By utilizing Clarity, merchants can enhance their store's performance and customer engagement through informed, data-driven decisions.

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User-friendly interface

Automatic updates

No coding setup

Record user activity

Track visitor behavior

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xRay: Product Analytics

$1-$5 / Month

8.2

1 Reviews

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Track and visualize product views, cart adds and checkouts Show more

xRay: Sales Funnel Analytics is a powerful app designed to provide merchants with real-time insights into user activity within their online store, offering essential tools for optimizing sales strategies. It tracks critical customer actions like product views, add-to-cart events, and checkout initiations and completions, enabling businesses to fine-tune their sales funnel. The user-friendly dashboard presents data in an organized table format, allowing for quick interpretation and decision-making. Instant setup upon installation means store owners can start monitoring customer behavior without any delay or complex configuration. By highlighting which products captivate customers most, xRay empowers businesses to make informed, data-driven decisions to enhance engagement and boost sales. Whether you're a small online retailer or a large e-commerce business, xRay offers invaluable insights into consumer trends and shopping behaviors, driving efficiency and sales growth.

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Real-time tracking

Instant setup

Insights dashboard

Install App

Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

Session Replay & Analytics

LiveSession Replays & Heatmaps

Expedify

Conversion Companion

Ampla Insights

Ingest Labs

BundleJoy: Build a Box

Upselly • Upsell & Addon items

SurveyFox: Email & SMS Surveys

Alex.AI

e.pop

MetricXpert

FINCORY

ScanOwl ‑ QR Code Generator

Confirmation IQ

QuickCEP: Live Chat&AI Chatbot

TestSignal A/B Price & Testing

Brightworks Analytics

Clarity + GDPR Cookies Consent

xRay: Product Analytics