Shopify Customer behavior apps 2026

L‑Offer : limited discount app

$4.99 / Month

Limited Discounts to Prevent Cart Abandonment Show more

L-Offer is a dynamic app designed to enhance your e-commerce strategy by addressing cart abandonment in real-time. Our app cleverly identifies customers who are hesitant to complete their purchases and presents them with compelling, limited-time discounts, effective for just 30 minutes. This timely incentive encourages decisive action from potential buyers, boosting your conversion rates. With features like customizable pop-ups and notification bars, L-Offer seamlessly integrates into your online store, ensuring a personalized shopping experience. The app harnesses customer behavior analytics to automate the issuance of coupons, making it a powerful tool in preventing cart abandonment, especially for guest users. Improve your sales and secure more successful transactions with L-Offer, your partner in strategic discounting.

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Customizable pop-ups

Automatic coupons

Behavior-based offers

Countdown display

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

1 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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SMART Automatic Discounts BOGO

$6.99-$19.99 / Month

8.2

78 Reviews

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Automate your discounts for easy promotion management Show more

SMART Automatic Discounts is a powerful app designed to help merchants optimize their discounting strategies, making them more efficient and effective. By automating discounts based on variables such as customer behavior, cart content, or specific sales goals, it caters to businesses of all sizes. This automation removes the hassle of manual adjustments, minimizes errors, and significantly enhances the customer shopping experience. The app allows for the creation of custom discount rules, enabling seamless promotional campaigns that can drive higher conversions. Its user-friendly interface simplifies complex discount setups, making it easy to implement personalized, time-limited offers. Overall, SMART Automatic Discounts is essential for any business looking to boost sales effortlessly and encourage repeat purchases.

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Custom discount rules

Intuitive interface

Automate discounts

Behavior-based discounts

Seamless promotions

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Trackify

$8.99 / Month

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"Centralize store analytics and track events effortlessly without custom coding." Show more

Trackify is an innovative app designed for merchants to streamline their analytics by automatically sending store events to platforms like Mixpanel, PostHog, and Segment. By eliminating the need for custom code, Trackify makes it straightforward for users to monitor customer behavior, refine marketing strategies, and enhance the overall shopping experience. The app allows users to choose specific event types to track, ensuring that only the most relevant data is collected and analyzed. This focused approach ensures there is no unnecessary bloat, offering only the essential features merchants need to optimize their business. With Trackify, creating funnels and gaining valuable insights on platforms like Mixpanel becomes effortless, empowering merchants to make data-driven decisions with confidence. The app is perfect for those looking to centralize their analytics without the hassle of complex coding or setup.

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Effortless integration

Centralized analytics

Track store events

Web pixel tracking

Create funnels

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Lucky Orange Heatmaps & Replay

$19-$89 / Month

7.7

843 Reviews

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One click install for visual cart and checkout analytics Show more

Lucky Orange Heatmaps & Replay is a powerful tool designed to boost conversions and increase sales by providing deep insights into visitor behavior on your online store. With just a click, you can access Session Recordings and live visitor data to pinpoint sources of cart abandonment and lost sales, enabling you to take action to improve your site's performance. The app's heatmaps highlight areas of interest, showing you where your visitors are most engaged, while the pre-built Conversion Funnels reveal where users typically drop off in the purchase journey. Additionally, the app offers preloaded checkout events to give you a comprehensive understanding of customer actions during the crucial checkout process. It also features surveys, allowing you to directly gather insights from your customers about their preferences and experiences. Coupled with checkout analytics and the Discovery tool, Lucky Orange Heatmaps & Replay equips you with the robust data needed to optimize your website and drive sales growth effectively.

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Customer surveys

Session recordings

Live visitors

Heatmaps

Conversion funnels

Checkout events

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Session Replay & Analytics

$2 / Month

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Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

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Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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AfterShip Personalization

$9-$999 / Month

6.9

57 Reviews

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Boost sales w/ in product, cart, checkout page & post purchase Show more

AfterShip Personalization is an innovative app designed to enhance your Shopify store's checkout experience and boost conversions. As one of the first partners supporting Shopify's native checkout extensibility, it offers a seamless way to incorporate engaging content like free shipping bars, banners, and discounts. The app enables you to add intelligent upsell widgets across various stages of the shopping journey, including the product page, cart drawer, checkout, post-purchase, and thank you pages. Utilizing advanced AI recommendations based on customer behavior, AfterShip Personalization ensures tailored promotions that drive sales. Merchandising rules, such as pinned products and exclusions, help refine customer interactions for better outcomes. With a centralized analytics dashboard, you can monitor campaign performance in real-time and gain insights into Average Order Value (AOV) growth, ultimately enhancing customer experiences and reducing abandoned checkouts.

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On-brand checkout customization

Product upsell widgets

Ai-recommendations

Advanced promotion tools

Merchandising rules

Centralized analytics

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TapOnIt ‑ Automated SMS & MMS

8.2

1 Reviews

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Boost & recover sales with TapOnIt's SMS/MMS Platform Show more

TapOnIt MMS & SMS Marketing is a powerful tool designed to boost your Shopify store's revenue through automated text messaging. The platform allows merchants to personalize and trigger messages based on specific customer behaviors, such as abandoned shopping carts and purchase milestones, enhancing engagement and conversion rates. By utilizing multi-image and animated MMS, businesses can deliver richer, more compelling content that builds stronger customer relationships. Tailored for any industry, TapOnIt offers a seamless journey from opt-in to checkout, simplifying the process while maintaining high-quality interactions. With features like abandoned cart recovery texts, detailed analytics, and easy-to-use sign-up tools, businesses can effortlessly grow their customer database and recover potentially lost sales. Track your text campaign performance effectively and take advantage of targeted content to deepen connections with your audience. Elevate your marketing strategy and business growth with TapOnIt's robust SMS/MMS platform.

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Abandoned cart recovery

Analytics & reporting

Multi-image mms

Purchase milestone sms

Sign-up & sharing tools

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PepperAI ‑ Boss's Helper

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AI assistant for quick insights on products, customers, and sales data. Show more

PepperAI - Boss's Helper is a powerful tool designed to optimize the management of your online store by providing intelligent insights and analytics. It allows you to easily inquire about various aspects of your business through natural language queries such as "Which products are trending this week?" or "How many new customers did I get in the last 7 days?". The app instantly provides access to vital data, encompassing orders, customers, products, and sales without the need for extensive training. By integrating advanced technologies like OpenAI's ChatGPT and GoogleAI's Gemini, PepperAI offers accurate summaries of trends, identification of anomalies, and valuable insights to support informed decision-making. Whether you are assessing product performances or understanding customer behavior, PepperAI ensures a more efficient, smarter, and faster approach to managing your e-commerce operations.

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Anomaly detection

Insight generation

Ai integrations

Natural language chat

Instant data access

Trend summarization

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Microsoft Clarity: AI Insights

7.4

713 Reviews

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"Enhance sales with AI-driven insights: track, analyze, and optimize engagement." Show more

Microsoft Clarity: AI Insights is a powerful platform designed to revolutionize the way online retailers understand and improve customer engagement. By unlocking real-time insights, this tool allows businesses to gain a comprehensive view of how visitors interact with their store, from initial browsing all the way to checkout. With its user-friendly interface, Clarity leverages AI to pinpoint friction points within the purchasing journey, helping to identify where potential customers drop off. This actionable intelligence allows businesses to optimize their advertising campaigns, maximize ad spend efficiency, and ultimately recover lost sales. Features like session replays and heatmaps provide a deeper understanding of user behavior, while smart events and conversion funnels help in identifying bottlenecks in the sales process. Fully compliant with GDPR and CCPA standards, Microsoft Clarity seamlessly integrates cookie consent, ensuring a secure and respectful user experience.

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Ai-driven insights

Replays & heatmaps

Smart events

Ads performance analysis

Seamless & secure

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AdAmplify: Revenue Insights

$19-$59 / Month

8.2

6 Reviews

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You Think Your Ads Are Working But Are They? Dimensions Knows. Show more

Behavioral Marketing with AI is a cutting-edge application powered by Dimensions, designed to revolutionize marketing strategies through predictive analytics and machine learning. It offers a sophisticated Behavioral Customer Data Platform that meticulously analyzes complex customer behaviors on your site, assessing users' purchase probabilities and forecasting future revenue generation. As pioneers in eCommerce marketing, Dimensions leverages machine learning to provide invaluable data-driven insights into customer behavior, ensuring optimal marketing attribution and strategy. The app's core functionalities include user behavior analysis, predictive analytics, and behavior-based marketing, making it a crucial tool for businesses looking to enhance their marketing performance. By utilizing machine learning, it offers a reliable single source of truth, empowering marketers to make informed decisions with confidence. Whether it's forecasting revenue or understanding intricate user paths, Behavioral Marketing with AI provides the ultimate solution for achieving stellar marketing outcomes.

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Predictive analytics

User behavior analysis

Revenue forecasting

Behavior-based marketing

Ml attribution

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Gifty ‑ Gift Wrap & Options

$4.99-$29.99 / Month

6.3

11 Reviews

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The ultimate all in one gift options solution for your store Show more

Gifty - Gift Wrap & Options is an intuitive app designed to enhance the shopping experience by providing gift wrap, personalized messages, and upsell add-on products directly on your storefront and checkout pages. As a completely no-code solution, Gifty seamlessly integrates with any theme, ensuring you can set it up in under 10 minutes without any technical hassle. The app enables customers to add a surprise element to their purchases through customizable gift wraps and heartfelt greetings, tailored for each item or the entire order. Store owners can easily collect personalized gift messages, adding a special touch to the gifts. Additionally, Gifty offers tools to view, track, manage, and analyze customer behavior, helping businesses refine their offerings based on user interactions. This app is perfect for those looking to offer a more personalized shopping experience and tap into the gifting market efficiently.

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Easy setup

No-code solution

Custom messages

Customer tracking

Gift wrap options

Upsell addons

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Refly

$49-$249 / Month

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"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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Kainic

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Personalized Products Recommendations & Customers tracking Show more

Kainic-Plugin is a powerful tool designed to enhance your Shopify store by offering intelligent product recommendations, thereby boosting order values and revenue. This app leverages an AI algorithm that has been meticulously trained and improved to ensure higher conversion rates. By analyzing customer behavior, it provides tailored product suggestions that encourage upselling and cross-selling opportunities. Kainic-Plugin not only tracks customer interactions but also allows merchants to specify which types of events they wish to monitor. With its continuously expanding feature set, Kainic-Plugin offers a robust suite for optimized product upsell and recommendation strategies. This ensures a seamless integration into your Shopify setup, enhancing the customer shopping experience while providing valuable insights into purchasing behaviors.

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Ai recommendations

Behavior analysis

Customer tracking

Customizable tracking

Upsell suite

Order value increase

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google analytics connector

$1 / Month

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Connect Google Analytics 4 to your store easily—no coding need Show more

Conversinit GA4 Connect is an intuitive app designed for Shopify merchants to effortlessly integrate Google Analytics 4 into their stores, eliminating the need for any coding expertise. This tool enables merchants to track customer behavior and analyze sales trends with ease, providing valuable insights to drive informed, data-backed decisions. It's an ideal solution for store owners who want to streamline their analytics process, allowing them to concentrate on enhancing sales and elevating the customer experience. With features like seamless setup and real-time tracking, Conversinit GA4 Connect ensures a smooth transition to a more data-driven approach to business management. By simplifying complex analytics, it empowers merchants to focus on what truly matters—boosting their bottom line and fostering customer satisfaction.

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No coding required

Real-time tracking

Seamless setup

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SplitSmart: A/B Testing & CRO

$20-$49 / Month

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Optimize store profits with AI-driven price testing, no theme changes needed. Show more

Splitsmart A/B ‑ AI Price Test revolutionizes your store's revenue potential through advanced price optimization. With this app, you can effortlessly conduct A/B tests on various price points simultaneously, allowing you to obtain customer behavior data to discover your most lucrative pricing strategy. Its user-friendly wizard simplifies the process—simply define your test parameters, and let the app's powerful statistical engine handle the analysis. There's no need for theme modifications, ensuring a seamless integration with your store. The real-time dashboard keeps you informed with crucial metrics like conversion rates, revenue, and profits. Additionally, the app's automatic statistical analysis identifies the most successful pricing, removing any guesswork from the process. With inventory auto-sync across all price variants, you can test confidently without risking overselling.

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Real-time dashboard

No theme changes

Auto-sync inventory

Automatic analysis

Ai-driven testing

Dynamic wizard

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Sendlytics

Claim Offer

"Enhance campaign visibility, track trends, and sync data effortlessly." Show more

Sendlytics is a robust analytics tool designed for merchants and marketing agencies seeking deep insights into customer behaviors and purchase patterns. The app seamlessly integrates with your Shopify store to automatically pull order data, enabling you to calculate Recency, Frequency, and Monetary (RFM) scores. It facilitates efficient customer segmentation by syncing this data with Klaviyo, allowing for personalized targeting and enhanced marketing strategies across email and SMS campaigns. With its intuitive and comprehensive dashboards, you can effortlessly monitor total sales, identify retention trends, and evaluate marketing performance without the hassle of manual data exports. Sendlytics also offers multi-client support, making it an ideal solution for agencies handling multiple brands. Whether you're looking to boost customer retention or improve revenue attribution, Sendlytics equips you with the tools needed for data-driven decision-making.

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Customer segmentation

Sales monitoring

Retention tracking

Order data integration

Campaign visibility

Data sync

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Lifetimely Profit Analytics

$149-$499 / Month

7.7

427 Reviews

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Know your profit & LTV with analytics tailored for D2C brands. Show more

Lifetimely LTV & Profit by AMP is a powerful app designed to help consumer brands make informed business decisions aimed at scaling growth. This tool offers a comprehensive suite of features, including precise profit tracking and lifetime value (LTV) calculations, as well as detailed marketing analytics to discover patterns in customer purchase behavior. By integrating essential metrics into one seamless platform, Lifetimely provides an automated profit and loss (P&L) dashboard, shareable email reports, customer acquisition cost (CAC) payback tools, and state-of-the-art cohort analysis. The app’s real-time dashboard is tailored for platforms like Shopify and Amazon, offering insights on purchase journeys, product performance, and channel analytics for major platforms such as Facebook, Google, TikTok, Snapchat, and Klaviyo. By leveraging these tools, brands can effectively measure customer lifetime value across audience segments and monitor CAC and revenue trends to foster long-term growth. This makes Lifetimely an indispensable resource for businesses looking to optimize customer engagement and maximize profitability.

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Marketing analytics

Product analytics

Channel analytics

Cac payback tools

P&l dashboard

Ltv calculation

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Upselly • Upsell & Addon items

$19.99-$69.99 / Month

7.1

16 Reviews

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Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

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User-friendly interface

Analytics and reporting

Manual recommendations

Personalized offers

Targeted upsell suggestions

Automatic suggestions

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

L‑Offer : limited discount app

Mr. Negotiator Discount & Sale

SMART Automatic Discounts BOGO

Trackify

Lucky Orange Heatmaps & Replay

Session Replay & Analytics

Turny Returns & Exchanges

AfterShip Personalization

TapOnIt ‑ Automated SMS & MMS

PepperAI ‑ Boss's Helper

Microsoft Clarity: AI Insights

AdAmplify: Revenue Insights

Gifty ‑ Gift Wrap & Options

Refly

Kainic

google analytics connector

SplitSmart: A/B Testing & CRO

Sendlytics

Lifetimely Profit Analytics

Upselly • Upsell & Addon items