Shopify Customer behavior apps 2026

Refly

$49-$249 / Month

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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LiveSession Replays & Heatmaps

$65-$199 / Month

(3.6/5)

14 Reviews

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Improve your store's UX and Conversions with deep Analytics Show more

LiveSession Replays & Heatmaps is an indispensable tool for online merchants seeking to enhance their e-commerce performance. By providing detailed insights into customer behavior, the app enables you to see how users interact with your website, pinpointing pain points that may hinder their shopping experience. With features like session replay, merchants can easily detect user frustrations, improve user experience (UX), and identify bugs. The app’s funnel analysis helps you understand where users drop off during the checkout process, allowing for strategies to enhance conversion rates and boost sales. Interactive dashboards offer a comprehensive view of user behavior, revealing abandoned carts, top-performing channels, and much more. Additionally, heatmaps highlight the areas of your site that capture the most interest, allowing you to optimize site engagement. Together, these robust features equip your business with the actionable data needed to thrive in a competitive market.

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Event tracking

Session replay

Heatmaps

Enhance engagement

Funnels

Detect frustrations

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Expedify

7.4

2 Reviews

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Drive sales with email marketing, WhatsApp, and SMS Show more

Expedify is a cutting-edge application tailored for eCommerce businesses, designed to automate marketing and deliver comprehensive analytics effortlessly. By integrating seamlessly with your online store, Expedify empowers you to craft personalized customer journeys based on real-time behavior, allowing for precision targeting and heightened engagement. Users can track interactions and optimize marketing campaigns with powerful insights, all consolidated in a user-friendly platform. Expedify's omnichannel marketing capabilities ensure maximum reach and consistent messaging across multiple platforms. The platform’s advanced analytics provide real-time insights, enabling data-driven decisions to propel your business forward. Expedify serves as an all-in-one solution for businesses aiming to enhance growth and foster deeper connections with their customers.

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Real-time analytics

Sms marketing

Email marketing automation

Whatsapp campaigns

Campaign optimization

Personalized journeys

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Session Replay & Analytics

$2 / Month

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Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

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Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

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Datarize : CRM made so easy

$300 / Month

9.1

6 Reviews

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Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

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Predictive personalization

Intuitive campaign creation

Automated analytics

Effortless data collection

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BundleJoy: Build a Box

$14.99 / Month

(3.7/5)

6 Reviews

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Create customizable Build-a-Bundle and Build-a-Kit bundles Show more

BundleJoy - Bundles and Kits is an innovative app designed for merchants aiming to enhance their sales strategy by providing customizable bundle options to their customers. It offers two primary features: Build-a-Bundle and Build-a-Kit. With Build-a-Bundle, customers have the flexibility to create personalized product packs and benefit from exclusive discounts, encouraging more frequent and higher-value purchases. Build-a-Kit allows customers to select one product from multiple categories, enabling them to curate a comprehensive kit to suit their preferences. The app also includes real-time analytics, providing merchants with valuable insights into bundle views and customer interactions, which can be used to refine and optimize sales strategies for increased engagement. Additionally, customizable banners are available to help merchants effectively showcase their bundle offerings, ensuring visibility and appealing presentation. By utilizing BundleJoy, merchants can gain a competitive edge in delivering personalized shopping experiences and maximizing sales opportunities.

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Real-time analytics

Customizable bundles

Customizable banners

Build-a-kit option

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Clarity + GDPR Cookies Consent

$1-$15 / Month

8.2

2 Reviews

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Set up Microsoft Analytics effortlessly without coding Show more

Clarity is a powerful app designed to seamlessly integrate Clarity Analytics with your Shopify store, allowing merchants to effortlessly monitor customer behavior. With Clarity, you can record user activity and track visitor interactions without the need for any coding expertise, making it perfect for merchants who want quick insights into customer journeys. The app's user-friendly interface ensures a straightforward setup and immediate tracking, giving you instant access to valuable analytics. Regular automatic updates mean Clarity continuously evolves, improving its features and capabilities without any manual intervention. By utilizing Clarity, merchants can enhance their store's performance and customer engagement through informed, data-driven decisions.

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User-friendly interface

Automatic updates

No coding setup

Record user activity

Track visitor behavior

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δ TikTok Pixel‑Facebook Pixel

$9.99-$19.99 / Month

9.1

60 Reviews

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Install Multiple Facebook & TikTok Pixels with conversion API Show more

The δ Facebook Pixel ‑ TikTok Pixel app is designed to enhance your ad tracking capabilities on Facebook and TikTok. It addresses the challenges posed by iOS 14+ updates, allowing seamless integration of multiple Facebook and TikTok pixels with advanced matching techniques and conversion API. This app provides a powerful tool for optimizing ad performance by offering deep insights into customer behavior and automating event tracking with smart data. Users can install multiple pixels as backups or for specific niches, ensuring precision in targeting and analytics. By leveraging real-time UTM attribution reports, the app helps optimize Return on Ad Spend (ROAS) by accurately tracking each advertisement. Accelerate your marketing strategies and store success by installing the δ Facebook Pixel ‑ TikTok Pixel app today.

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Real-time data analysis

Conversion api

Automatic event tracking

Multiple pixels integration

Utm attribution report

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SubVerse: AI Sales & Support

$49-$199 / Month

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AI-driven sales and support: personalized interactions, instant setup, seamless integration. Show more

SubVerse: AI Sales & Support is a cutting-edge application designed to prevent revenue loss from missed calls by utilizing AI agents that manage all customer support interactions. This app enhances customer experience by personalizing every interaction based on order history and customer behavior, eliminating the need for hiring additional staff to facilitate business growth. It integrates seamlessly with your store, making installation and usage possible within minutes, without any coding required. SubVerse not only ensures no customer inquiry goes unanswered but also aids in recovering abandoned carts through automated voice follow-ups with potential buyers. The app features a smart dashboard, providing analytics to track agent performance and optimize customer engagement. Elevate your customer interactions to the next level with AI-driven conversations tailored to your business needs.

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Seamless integration

Smart analytics

Instant setup

Personalized outreach

Automated support

Ai voice agents

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ShopIQ

$20-$200 / Month

9.1

1 Reviews

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Transform Shopify data into actionable insights with natural language queries.

Real-time analytics

Automated reports

Natural language queries

Track product performance

Instant insights

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MetricXpert

$29.99 / Month

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The Ultimate UTM Tracking and Sales Monitoring Solution! Show more

MetricXpert is a powerful tool designed to maximize your Shopify store's potential by providing comprehensive performance insights. With its UTM tracking integration, merchants can effectively identify the sources of their traffic and determine the most efficient marketing channels, allowing for optimized strategies and improved return on investment. The app's robust order monitoring features offer valuable insights into customer purchase behavior and product sales trends, enabling data-driven decision-making to boost sales and profitability. MetricXpert also excels in customer segmentation, allowing you to categorize customers based on various criteria for tailored marketing efforts. Additionally, it provides strategic guidance on budget allocation by offering insights into channel performance, ensuring resources are utilized efficiently. By understanding customer behavior and optimizing marketing strategies, MetricXpert becomes your key to unlocking e-commerce success on Shopify.

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Customer segmentation

Order monitoring

Utm tracking integration

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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Puco Shipping Discounts

$7.9 / Month

9.1

22 Reviews

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Amount off shipping, discount based on some specific rules Show more

Puco Shipping Discounts is a dynamic app designed to revolutionize the checkout experience by offering personalized shipping discounts that encourage customers to complete their purchases. By providing tailored incentives, the app effectively reduces cart abandonment and enhances conversion rates, allowing merchants to experience a significant boost in sales. This user-centric approach not only increases immediate sales but also contributes to long-term customer loyalty as shoppers appreciate the value and personalization offered. The app supports over 30 popular rule-based systems to determine shipping discounts, ensuring flexibility and adaptability for various business needs. Users can choose between discount codes or automatic discounts, with options for both fixed and percentage-based savings. Seamlessly integrating with any online store, Puco Shipping Discounts is easy to set up and designed to streamline the checkout process, making it both smoother and more rewarding for customers and merchants alike.

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Percentage discounts

Free shipping

Discount stacking

Editor tool

Checkout discounts

Discount codes

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

1 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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Quick Suggest

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"Quick Suggest: Personalized product recommendations via real-time shopper insights." Show more

Quick Suggest is a powerful tool designed for merchants to offer personalized product recommendations by leveraging real-time shopper and store data. Unlike conventional upsell tools, Quick Suggest delves into customer behavior to provide tailored suggestions for each individual user. This personalized approach aids customers in discovering products they are more inclined to purchase, thereby increasing conversion rates. The app ensures a smooth shopping experience with its user-friendly interface that integrates naturally into existing store workflows. It also allows merchants to display related products by collection or product Shopify meta field, offering versatile customization options. With Quick Suggest, merchants can easily select specific products to feature as related items for any particular product, enhancing the overall shopping experience.

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Personalized recommendations

Real-time insights

Behavior analysis

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Return Flag

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Eliminate returns from policy abusers Show more

Return Flag is a transformative app designed for e-commerce merchants seeking to optimize their return policies. It empowers businesses to identify customers who abuse return privileges, allowing merchants to flag these "bad apples" and modify their return terms accordingly. Gone are the days of a one-size-fits-all return policy; with Return Flag, good customer behavior is rewarded while bad practices are deterred, helping merchants save both time and money. The app features a comprehensive dashboard that provides an overview of store returns and offers a detailed customer list that highlights behavioral return data. Merchants can easily flag customers based on this data, automatically adapting return policies to curb misuse. Return Flag also includes customizable return policy messaging, ensuring customer-facing communications reflect any changes made. With this app, merchants can maintain a balanced, fair, and efficient returns management system in the e-commerce era.

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Monitor overall returns

Detailed behavioral data

Flag and adjust policy

Customizable policy messaging

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Alex.AI

8.2

2 Reviews

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Your AI Co-Pilot for Data-Driven Growth Show more

Alex.ai is an advanced CEO Co-pilot designed to revolutionize how you view your company's performance. Powered by cutting-edge AI technology, the app analyzes your business data to generate clear, actionable insights, helping you stay ahead of trends and spot growth opportunities. With Alex.ai, you can make data-driven decisions confidently, as it provides a comprehensive understanding of your business operations and customer behavior. The platform seamlessly integrates with a variety of third-party systems, ensuring a hassle-free connection to all your necessary data sources. Furthermore, Alex.ai aids in detecting anomalies, allowing CEOs to identify unusual patterns that could impact business outcomes. Experience unparalleled insight into your company’s dynamics with Alex.ai as your trusted partner.

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Seamless integration

Actionable insights

Anomaly detection

Ai data analysis

Trend detection

Growth opportunities

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FINCORY

8.2

1 Reviews

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FINCORY est une application innovante qui révolutionne les campagnes CRM en offrant une approche ultra-ciblée basée sur le pouvoir d’achat réel de vos clients. Grâce aux données bancaires obtenues avec consentement explicite et 100% conformes au RGPD, FINCORY vous permet de segmenter vos clients selon leur comportement d’achat, tels que leurs revenus, dépenses, et fidélité à votre marque. Profitez de la capacité de cibler dynamiquement vos clients, affichant des offres ou cadeaux uniquement aux profils pertinents. L'application vous aide à contrôler efficacement votre budget et à mesurer précisément le retour sur investissement. Avec FINCORY, communiquez avec les bonnes personnes, au bon moment, et avec la bonne offre. Optimisez vos campagnes en définissant des règles spécifiques basées sur des montants, fréquences d'achats ou dépenses en boutique.

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Customer segmentation

Budget control

Crm campaigns

Precise roi measurement

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NavAI Analytics

$99 / Month

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Transform data into insights for decisive, growth-focused business solutions. Show more

NavAI Analytics is a robust application that empowers businesses to make informed, data-driven decisions by simplifying complex data into clear insights. It provides real-time tracking of performance metrics, enabling users to monitor their business dynamics effectively. Dive into customer loyalty analytics to identify at-risk customers and enhance retention strategies. The app facilitates interactive data exploration, helping you resolve intricate business queries and improve decision-making processes. With straightforward queries, NavAI offers proactive insights, uncovers hidden growth opportunities, and accurately forecasts sales. Obtain a complete, 360-degree overview of customer behavior, enhancing your understanding of your most loyal customers. Stay ahead of the competition with instant growth insights derived from real-time performance metrics.

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Real-time analytics

Sales forecasting

Customer loyalty insights

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SurveyFox: Email & SMS Surveys

$100-$400 / Month

8.2

2 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

Refly

LiveSession Replays & Heatmaps

Expedify

Session Replay & Analytics

Datarize : CRM made so easy

BundleJoy: Build a Box

Clarity + GDPR Cookies Consent

δ TikTok Pixel‑Facebook Pixel

SubVerse: AI Sales & Support

ShopIQ

MetricXpert

Mapp Cloud

Puco Shipping Discounts

Mr. Negotiator Discount & Sale

Quick Suggest

Return Flag

Alex.AI

FINCORY

NavAI Analytics

SurveyFox: Email & SMS Surveys