Shopify Customer behavior apps 2026

NavAI Analytics

$99 / Month

Transform data into insights for decisive, growth-focused business solutions. Show more

NavAI Analytics is a robust application that empowers businesses to make informed, data-driven decisions by simplifying complex data into clear insights. It provides real-time tracking of performance metrics, enabling users to monitor their business dynamics effectively. Dive into customer loyalty analytics to identify at-risk customers and enhance retention strategies. The app facilitates interactive data exploration, helping you resolve intricate business queries and improve decision-making processes. With straightforward queries, NavAI offers proactive insights, uncovers hidden growth opportunities, and accurately forecasts sales. Obtain a complete, 360-degree overview of customer behavior, enhancing your understanding of your most loyal customers. Stay ahead of the competition with instant growth insights derived from real-time performance metrics.

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Real-time analytics

Sales forecasting

Customer loyalty insights

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Confirmation IQ

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Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.

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Real-time analytics

Seamless shopify integration

Customizable survey design

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Microsoft Clarity: AI Insights

6.7

580 Reviews

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"Enhance sales with AI-driven insights: track, analyze, and optimize engagement." Show more

Microsoft Clarity: AI Insights is a powerful platform designed to revolutionize the way online retailers understand and improve customer engagement. By unlocking real-time insights, this tool allows businesses to gain a comprehensive view of how visitors interact with their store, from initial browsing all the way to checkout. With its user-friendly interface, Clarity leverages AI to pinpoint friction points within the purchasing journey, helping to identify where potential customers drop off. This actionable intelligence allows businesses to optimize their advertising campaigns, maximize ad spend efficiency, and ultimately recover lost sales. Features like session replays and heatmaps provide a deeper understanding of user behavior, while smart events and conversion funnels help in identifying bottlenecks in the sales process. Fully compliant with GDPR and CCPA standards, Microsoft Clarity seamlessly integrates cookie consent, ensuring a secure and respectful user experience.

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Ai-driven insights

Replays & heatmaps

Smart events

Ads performance analysis

Seamless & secure

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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Sendlytics

Claim Offer

"Enhance campaign visibility, track trends, and sync data effortlessly." Show more

Sendlytics is a robust analytics tool designed for merchants and marketing agencies seeking deep insights into customer behaviors and purchase patterns. The app seamlessly integrates with your Shopify store to automatically pull order data, enabling you to calculate Recency, Frequency, and Monetary (RFM) scores. It facilitates efficient customer segmentation by syncing this data with Klaviyo, allowing for personalized targeting and enhanced marketing strategies across email and SMS campaigns. With its intuitive and comprehensive dashboards, you can effortlessly monitor total sales, identify retention trends, and evaluate marketing performance without the hassle of manual data exports. Sendlytics also offers multi-client support, making it an ideal solution for agencies handling multiple brands. Whether you're looking to boost customer retention or improve revenue attribution, Sendlytics equips you with the tools needed for data-driven decision-making.

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Customer segmentation

Sales monitoring

Retention tracking

Order data integration

Campaign visibility

Data sync

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ChatKPI ‑ AI Analyst Sidekick

8.2

2 Reviews

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AI Data Analyst for Personalized Business Metrics & Insights Show more

ChatKPI – AI Analyst Sidekick is an innovative app tailored for Shopify store owners, offering real-time data insights through simple text messaging. Designed to emulate the ease of texting a friend, ChatKPI allows users to inquire about various aspects of their business, including sales trends, popular products, and customer behavior. This app empowers business owners to make informed decisions effortlessly, anytime and from anywhere. By leveraging advanced AI capabilities, ChatKPI ensures users receive personalized insights exactly when they need them. Whether on a phone or computer, accessing valuable data is as intuitive as sending a text message. Created by data-driven Shopify store owners, ChatKPI is dedicated to making smart business decisions accessible to everyone.

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Easy to use

Personalized insights

Intuitive analysis 24/7

Ai capabilities

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Quick Suggest

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"Quick Suggest: Personalized product recommendations via real-time shopper insights." Show more

Quick Suggest is a powerful tool designed for merchants to offer personalized product recommendations by leveraging real-time shopper and store data. Unlike conventional upsell tools, Quick Suggest delves into customer behavior to provide tailored suggestions for each individual user. This personalized approach aids customers in discovering products they are more inclined to purchase, thereby increasing conversion rates. The app ensures a smooth shopping experience with its user-friendly interface that integrates naturally into existing store workflows. It also allows merchants to display related products by collection or product Shopify meta field, offering versatile customization options. With Quick Suggest, merchants can easily select specific products to feature as related items for any particular product, enhancing the overall shopping experience.

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Personalized recommendations

Real-time insights

Behavior analysis

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Meerkat Analytics

$16-$99 / Month

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See where sales come from. Understand your customers. Show more

Meerkat Analytics is a powerful tool for Shopify merchants seeking to enhance their store's performance. This app provides simplified UTM tracking, allowing users to easily identify the origins of their sales and understand the effectiveness of their marketing campaigns. By leveraging AI-driven insights, it unlocks detailed customer demographic information, helping merchants tailor their strategies to better meet their customers' needs. With its focus on presenting clear and actionable data, Meerkat Analytics empowers users to make informed decisions that can boost sales and improve customer satisfaction. Ideal for store owners who want to optimize their business operations, the app offers the insights necessary to drive growth and success. Whether you're new to data analytics or an experienced user, Meerkat Analytics streamlines the process of interpreting complex data for actionable results.

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Easy utm tracking

Customer demographics insights

Actionable data

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SubVerse: AI Sales & Support

$49-$199 / Month

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AI-driven sales and support: personalized interactions, instant setup, seamless integration. Show more

SubVerse: AI Sales & Support is a cutting-edge application designed to prevent revenue loss from missed calls by utilizing AI agents that manage all customer support interactions. This app enhances customer experience by personalizing every interaction based on order history and customer behavior, eliminating the need for hiring additional staff to facilitate business growth. It integrates seamlessly with your store, making installation and usage possible within minutes, without any coding required. SubVerse not only ensures no customer inquiry goes unanswered but also aids in recovering abandoned carts through automated voice follow-ups with potential buyers. The app features a smart dashboard, providing analytics to track agent performance and optimize customer engagement. Elevate your customer interactions to the next level with AI-driven conversations tailored to your business needs.

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Seamless integration

Smart analytics

Instant setup

Personalized outreach

Automated support

Ai voice agents

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Session Replay & Analytics

$2 / Month

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Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

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Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

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TapOnIt ‑ Automated SMS & MMS

8.2

1 Reviews

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Boost & recover sales with TapOnIt's SMS/MMS Platform Show more

TapOnIt MMS & SMS Marketing is a powerful tool designed to boost your Shopify store's revenue through automated text messaging. The platform allows merchants to personalize and trigger messages based on specific customer behaviors, such as abandoned shopping carts and purchase milestones, enhancing engagement and conversion rates. By utilizing multi-image and animated MMS, businesses can deliver richer, more compelling content that builds stronger customer relationships. Tailored for any industry, TapOnIt offers a seamless journey from opt-in to checkout, simplifying the process while maintaining high-quality interactions. With features like abandoned cart recovery texts, detailed analytics, and easy-to-use sign-up tools, businesses can effortlessly grow their customer database and recover potentially lost sales. Track your text campaign performance effectively and take advantage of targeted content to deepen connections with your audience. Elevate your marketing strategy and business growth with TapOnIt's robust SMS/MMS platform.

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Abandoned cart recovery

Analytics & reporting

Multi-image mms

Purchase milestone sms

Sign-up & sharing tools

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Ampla Insights

(2.1/5)

3 Reviews

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Make better decisions and understand your business performance Show more

Ampla Insights is a powerful app designed to help store owners understand their customers and drive business growth. With this app, users can easily keep track of essential metrics such as revenue and customer lifetime value, offering a comprehensive view of their store's financial health. The app allows for the tracking of order trends, considering the effects of returns and discounts, so businesses can make informed decisions to optimize profits. Users can delve into customer behavior through cohort analysis, providing deeper insights into purchasing patterns and retention. Additionally, Ampla Insights offers industry comparisons, enabling businesses to gauge their performance against others in the same sector. All insights are presented through clear, user-friendly data visualizations, making complex data accessible and actionable. This app is an essential tool for growing businesses, allowing for strategic decision-making that fuels success.

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Track revenue

Visualize ltv

Analyze cohorts

Order trend tracking

Industry benchmarking

Data visualizations

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Easy Short Link

$9.99-$29.99 / Month

9.1

2 Reviews

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Create short, trackable product URLs and analyze customer interactions easily. Show more

Easy Short Link is a powerful tool designed to simplify the process of creating and sharing product URLs for merchants. This app generates short, clean, and easily shareable links that are perfect for use across various platforms, including social media, email, and advertisements. It offers advanced tracking capabilities, allowing users to monitor clicks, add-to-cart actions, and checkout visits. With these insights, merchants can better understand customer behavior and make informed marketing decisions. The app provides real-time data and analytics through a user-friendly dashboard integrated within Shopify's admin interface. This makes it an essential tool for optimizing marketing strategies and enhancing customer engagement efficiently.

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Track customer interactions

Real-time data insights

Create short urls

Install App

Insighter: AI CRO & Insights

$29 / Month

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AI-driven Shopify insights for CRO, customer behavior, and inventory optimization. Show more

Insighter: AI CRO & Insights is a powerful tool designed to optimize your Shopify store's performance by transforming complex data into clear, actionable insights. By seamlessly analyzing your store's metrics, Insighter identifies opportunities for conversion rate optimization (CRO) and offers precise A/B test guidance to enhance sales strategies. This innovative app dives deep into customer behavior, revealing purchase patterns and retention trends to help you understand your audience better. Additionally, Insighter provides valuable inventory insights by spotting stock risks and predicting seasonal product demand, ensuring you're always ahead of the curve. The app also uncovers effective product bundling opportunities, highlighting combinations frequently bought together to increase average order value. With Insighter, elevate your store's performance and drive growth with data-driven decisions.

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Product bundling

Conversion optimization

Inventory planning

Ai-driven insights

Customer behavior analysis

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Refly

$49-$249 / Month

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"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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SurveyFox: Email & SMS Surveys

$100-$400 / Month

8.2

2 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

Install App

Taboola Pixel ‑ Tracking

$9.9 / Month

8.2

1 Reviews

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Track Add to Cart, Checkout & Purchases in Taboola Show more

Taboola Pixel - Tracking is a powerful tool designed to provide comprehensive insights into customer interactions on your Shopify store, specifically from your Taboola campaigns. It offers full funnel tracking capabilities, allowing you to monitor key customer actions such as page views, adding to cart, checkout initiation, and completed purchases. With native Taboola Pixel integration, you can adjust tracking parameters to suit your specific needs, ensuring precise data collection. This app empowers you to understand customer behavior more deeply, optimizing your marketing efforts and improving conversion rates. Gain actionable insights into your audience's journey, enabling you to refine your strategies and maximize your marketing ROI. Enhance your Taboola campaigns with detailed analytics and make informed decisions to drive your e-commerce success.

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Purchase tracking

Track add to cart

Checkout tracking

Page view tracking

Full funnel tracking

Adjust tracking parameters

Install App

Maestra Companion App

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Easily launch your store's loyalty program with Maestra, zero coding needed. Show more

The Maestra Companion App is your streamlined solution for integrating your store with Maestra’s robust Customer Data Platform. Designed to launch a comprehensive loyalty program in just minutes, this app removes the hassle of manual setup and complex configurations. It effortlessly automates data synchronization, event tracking, and loyalty program activation, all without requiring any coding skills. Installation is quick and straightforward, as it instantly grants necessary permissions without the need for developer intervention. By embedding Maestra’s JavaScript snippet, you can efficiently capture customer behavior, enabling a deeper understanding of your audience. Empower your business to offer personalized rewards and promotions that engage and retain customers with the click of a button.

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Event tracking

Personalized rewards

Automate data sync

Activate loyalty program

Instant permissions

Javascript snippet

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Kainic

Claim Offer

Personalized Products Recommendations & Customers tracking Show more

Kainic-Plugin is a powerful tool designed to enhance your Shopify store by offering intelligent product recommendations, thereby boosting order values and revenue. This app leverages an AI algorithm that has been meticulously trained and improved to ensure higher conversion rates. By analyzing customer behavior, it provides tailored product suggestions that encourage upselling and cross-selling opportunities. Kainic-Plugin not only tracks customer interactions but also allows merchants to specify which types of events they wish to monitor. With its continuously expanding feature set, Kainic-Plugin offers a robust suite for optimized product upsell and recommendation strategies. This ensures a seamless integration into your Shopify setup, enhancing the customer shopping experience while providing valuable insights into purchasing behaviors.

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Ai recommendations

Behavior analysis

Customer tracking

Customizable tracking

Upsell suite

Order value increase

Install App

Syft Analytics

8.2

3 Reviews

Claim Offer

Build beautiful reports & combine with your QuickBooks data Show more

Syft Analytics is a powerful application designed to streamline your data analysis and reporting needs. It allows you to create and export professional dashboards and reports to Excel, Google Sheets, PDF, and interactive live views with ease. The app seamlessly integrates Shopify and QuickBooks data, along with information from other sources, to provide unmatched clarity and insight into your store's performance. With just a few clicks, you can analyze customer behavior, track product trends, and report on key performance metrics, all while comparing your results to industry benchmarks. Syft Analytics empowers you to visualize and understand your business like never before, offering a comprehensive view of all your locations and stores. Whether you're graphing customer data, product metrics, or overall store health scores, Syft helps you make data-driven decisions with confidence.

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Export reports

Analyze trends

Create dashboards

Combine data

Report metrics

Visualize performance

Install App

Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

NavAI Analytics

Confirmation IQ

Microsoft Clarity: AI Insights

Turny Returns & Exchanges

Sendlytics

ChatKPI ‑ AI Analyst Sidekick

Quick Suggest

Meerkat Analytics

SubVerse: AI Sales & Support

Session Replay & Analytics

TapOnIt ‑ Automated SMS & MMS

Ampla Insights

Easy Short Link

Insighter: AI CRO & Insights

Refly

SurveyFox: Email & SMS Surveys

Taboola Pixel ‑ Tracking

Maestra Companion App

Kainic

Syft Analytics