Shopify Customer behavior apps 2026

Refly

$49-$249 / Month

"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

Show less

Install App

Marsello: Loyalty, Email, SMS

$60-$120 / Month

6.7

162 Reviews

Claim Offer

Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

Show less

Install App

StoreView

$7.99 / Month

8.2

78 Reviews

Claim Offer

View your customers' journey as they interact with your store. Show more

StoreView is a comprehensive analytics tool designed to provide online store owners with a clear and concise overview of their store's performance. It meticulously tracks critical metrics such as page visits, cart activities, checkouts, and orders, enabling you to quickly assess the impact of new marketing campaigns and identify obstacles that may be hindering customer purchases. The app offers daily reports that highlight which products are performing well and which ones might need strategic adjustments to boost conversion rates. With StoreView, you can delve into detailed customer journeys to pinpoint exactly where visitors might be dropping off, thus gaining valuable insights to enhance user experience. Additionally, it offers information about visitor attributes, including IP address and location, to help you better understand your customer base. The app is designed for effortless integration, requiring no complicated configurations, so you can focus on optimizing your store’s performance without any hassle.

Show less

Install App

Alex.AI

8.2

2 Reviews

Claim Offer

Your AI Co-Pilot for Data-Driven Growth Show more

Alex.ai is an advanced CEO Co-pilot designed to revolutionize how you view your company's performance. Powered by cutting-edge AI technology, the app analyzes your business data to generate clear, actionable insights, helping you stay ahead of trends and spot growth opportunities. With Alex.ai, you can make data-driven decisions confidently, as it provides a comprehensive understanding of your business operations and customer behavior. The platform seamlessly integrates with a variety of third-party systems, ensuring a hassle-free connection to all your necessary data sources. Furthermore, Alex.ai aids in detecting anomalies, allowing CEOs to identify unusual patterns that could impact business outcomes. Experience unparalleled insight into your company’s dynamics with Alex.ai as your trusted partner.

Show less

Install App

Ampla Insights

(2.1/5)

3 Reviews

Claim Offer

Make better decisions and understand your business performance Show more

Ampla Insights is a powerful app designed to help store owners understand their customers and drive business growth. With this app, users can easily keep track of essential metrics such as revenue and customer lifetime value, offering a comprehensive view of their store's financial health. The app allows for the tracking of order trends, considering the effects of returns and discounts, so businesses can make informed decisions to optimize profits. Users can delve into customer behavior through cohort analysis, providing deeper insights into purchasing patterns and retention. Additionally, Ampla Insights offers industry comparisons, enabling businesses to gauge their performance against others in the same sector. All insights are presented through clear, user-friendly data visualizations, making complex data accessible and actionable. This app is an essential tool for growing businesses, allowing for strategic decision-making that fuels success.

Show less

Install App

Easy Short Link

$9.99-$29.99 / Month

8.2

2 Reviews

Claim Offer

Create short, trackable product URLs and analyze customer interactions easily. Show more

Easy Short Link is a powerful tool designed to simplify the process of creating and sharing product URLs for merchants. This app generates short, clean, and easily shareable links that are perfect for use across various platforms, including social media, email, and advertisements. It offers advanced tracking capabilities, allowing users to monitor clicks, add-to-cart actions, and checkout visits. With these insights, merchants can better understand customer behavior and make informed marketing decisions. The app provides real-time data and analytics through a user-friendly dashboard integrated within Shopify's admin interface. This makes it an essential tool for optimizing marketing strategies and enhancing customer engagement efficiently.

Show less

Install App

SMART Automatic Discounts BOGO

$6.99-$19.99 / Month

8.2

78 Reviews

Claim Offer

Automate your discounts for easy promotion management Show more

SMART Automatic Discounts is a powerful app designed to help merchants optimize their discounting strategies, making them more efficient and effective. By automating discounts based on variables such as customer behavior, cart content, or specific sales goals, it caters to businesses of all sizes. This automation removes the hassle of manual adjustments, minimizes errors, and significantly enhances the customer shopping experience. The app allows for the creation of custom discount rules, enabling seamless promotional campaigns that can drive higher conversions. Its user-friendly interface simplifies complex discount setups, making it easy to implement personalized, time-limited offers. Overall, SMART Automatic Discounts is essential for any business looking to boost sales effortlessly and encourage repeat purchases.

Show less

Install App

Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

1 Reviews

Claim Offer

Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

Show less

Install App

Session Replay & Analytics

$2 / Month

Claim Offer

Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

Show less

Install App

Upselly • Upsell & Addon items

$19.99-$69.99 / Month

7.1

16 Reviews

Claim Offer

Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

Show less

Install App

Datarize : CRM made so easy

$300 / Month

8.2

6 Reviews

Claim Offer

Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

Show less

Install App

Expedify

7.4

2 Reviews

Claim Offer

Drive sales with email marketing, WhatsApp, and SMS Show more

Expedify is a cutting-edge application tailored for eCommerce businesses, designed to automate marketing and deliver comprehensive analytics effortlessly. By integrating seamlessly with your online store, Expedify empowers you to craft personalized customer journeys based on real-time behavior, allowing for precision targeting and heightened engagement. Users can track interactions and optimize marketing campaigns with powerful insights, all consolidated in a user-friendly platform. Expedify's omnichannel marketing capabilities ensure maximum reach and consistent messaging across multiple platforms. The platform’s advanced analytics provide real-time insights, enabling data-driven decisions to propel your business forward. Expedify serves as an all-in-one solution for businesses aiming to enhance growth and foster deeper connections with their customers.

Show less

Install App

BundleJoy: Build a Box

$14.99 / Month

6.1

6 Reviews

Claim Offer

Create customizable Build-a-Bundle and Build-a-Kit bundles Show more

BundleJoy - Bundles and Kits is an innovative app designed for merchants aiming to enhance their sales strategy by providing customizable bundle options to their customers. It offers two primary features: Build-a-Bundle and Build-a-Kit. With Build-a-Bundle, customers have the flexibility to create personalized product packs and benefit from exclusive discounts, encouraging more frequent and higher-value purchases. Build-a-Kit allows customers to select one product from multiple categories, enabling them to curate a comprehensive kit to suit their preferences. The app also includes real-time analytics, providing merchants with valuable insights into bundle views and customer interactions, which can be used to refine and optimize sales strategies for increased engagement. Additionally, customizable banners are available to help merchants effectively showcase their bundle offerings, ensuring visibility and appealing presentation. By utilizing BundleJoy, merchants can gain a competitive edge in delivering personalized shopping experiences and maximizing sales opportunities.

Show less

Install App

Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

Claim Offer

Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

Show less

Install App

Puco Shipping Discounts

$7.9 / Month

8.2

22 Reviews

Claim Offer

Amount off shipping, discount based on some specific rules Show more

Puco Shipping Discounts is a dynamic app designed to revolutionize the checkout experience by offering personalized shipping discounts that encourage customers to complete their purchases. By providing tailored incentives, the app effectively reduces cart abandonment and enhances conversion rates, allowing merchants to experience a significant boost in sales. This user-centric approach not only increases immediate sales but also contributes to long-term customer loyalty as shoppers appreciate the value and personalization offered. The app supports over 30 popular rule-based systems to determine shipping discounts, ensuring flexibility and adaptability for various business needs. Users can choose between discount codes or automatic discounts, with options for both fixed and percentage-based savings. Seamlessly integrating with any online store, Puco Shipping Discounts is easy to set up and designed to streamline the checkout process, making it both smoother and more rewarding for customers and merchants alike.

Show less

Install App

Clarity + GDPR Cookies Consent

$1-$15 / Month

8.2

2 Reviews

Claim Offer

Set up Microsoft Analytics effortlessly without coding Show more

Clarity is a powerful app designed to seamlessly integrate Clarity Analytics with your Shopify store, allowing merchants to effortlessly monitor customer behavior. With Clarity, you can record user activity and track visitor interactions without the need for any coding expertise, making it perfect for merchants who want quick insights into customer journeys. The app's user-friendly interface ensures a straightforward setup and immediate tracking, giving you instant access to valuable analytics. Regular automatic updates mean Clarity continuously evolves, improving its features and capabilities without any manual intervention. By utilizing Clarity, merchants can enhance their store's performance and customer engagement through informed, data-driven decisions.

Show less

Install App

Meerkat Analytics

$16-$99 / Month

Claim Offer

See where sales come from. Understand your customers. Show more

Meerkat Analytics is a powerful tool for Shopify merchants seeking to enhance their store's performance. This app provides simplified UTM tracking, allowing users to easily identify the origins of their sales and understand the effectiveness of their marketing campaigns. By leveraging AI-driven insights, it unlocks detailed customer demographic information, helping merchants tailor their strategies to better meet their customers' needs. With its focus on presenting clear and actionable data, Meerkat Analytics empowers users to make informed decisions that can boost sales and improve customer satisfaction. Ideal for store owners who want to optimize their business operations, the app offers the insights necessary to drive growth and success. Whether you're new to data analytics or an experienced user, Meerkat Analytics streamlines the process of interpreting complex data for actionable results.

Show less

Install App

MetricXpert

$29.99 / Month

Claim Offer

The Ultimate UTM Tracking and Sales Monitoring Solution! Show more

MetricXpert is a powerful tool designed to maximize your Shopify store's potential by providing comprehensive performance insights. With its UTM tracking integration, merchants can effectively identify the sources of their traffic and determine the most efficient marketing channels, allowing for optimized strategies and improved return on investment. The app's robust order monitoring features offer valuable insights into customer purchase behavior and product sales trends, enabling data-driven decision-making to boost sales and profitability. MetricXpert also excels in customer segmentation, allowing you to categorize customers based on various criteria for tailored marketing efforts. Additionally, it provides strategic guidance on budget allocation by offering insights into channel performance, ensuring resources are utilized efficiently. By understanding customer behavior and optimizing marketing strategies, MetricXpert becomes your key to unlocking e-commerce success on Shopify.

Show less

Install App

Insighter: AI CRO & Insights

$29 / Month

Claim Offer

AI-driven Shopify insights for CRO, customer behavior, and inventory optimization. Show more

Insighter: AI CRO & Insights is a powerful tool designed to optimize your Shopify store's performance by transforming complex data into clear, actionable insights. By seamlessly analyzing your store's metrics, Insighter identifies opportunities for conversion rate optimization (CRO) and offers precise A/B test guidance to enhance sales strategies. This innovative app dives deep into customer behavior, revealing purchase patterns and retention trends to help you understand your audience better. Additionally, Insighter provides valuable inventory insights by spotting stock risks and predicting seasonal product demand, ensuring you're always ahead of the curve. The app also uncovers effective product bundling opportunities, highlighting combinations frequently bought together to increase average order value. With Insighter, elevate your store's performance and drive growth with data-driven decisions.

Show less

Install App

Brevo PushOwl: Email,Push,SMS

$19-$79 / Month

7.9

1,743 Reviews

Claim Offer

Recover abandoned carts and market better with web push Show more

PushOwl: Web Push is a powerful tool that allows businesses to effortlessly convert store visitors into subscribers with a single click, without requiring personal information such as email or phone numbers. By leveraging web push notifications, businesses can directly communicate with subscribers, sending product updates and offers to their device screens, which helps in turning potential customers into buyers. This app provides an ideal marketing channel to instantly capture the attention of anonymous shoppers, converting them into customers to drive more revenue. With features like native opt-in for subscriber collection, an intuitive Campaign Creator for crafting campaigns in minutes, and automated sequences for recovering abandoned carts, PushOwl streamlines the marketing process. The app also offers insights into customer behavior, allowing for personalized marketing strategies and detailed performance tracking of web push campaigns. Overall, PushOwl enhances e-commerce success by simplifying customer engagement and boosting sales.

Show less

Install App

Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

Refly

Marsello: Loyalty, Email, SMS

StoreView

Alex.AI

Ampla Insights

Easy Short Link

SMART Automatic Discounts BOGO

Mr. Negotiator Discount & Sale

Session Replay & Analytics

Upselly • Upsell & Addon items

Datarize : CRM made so easy

Expedify

BundleJoy: Build a Box

Turny Returns & Exchanges

Puco Shipping Discounts

Clarity + GDPR Cookies Consent

Meerkat Analytics

MetricXpert

Insighter: AI CRO & Insights

Brevo PushOwl: Email,Push,SMS