Shopify Customer behavior apps 2026

Alex.AI

8.2

2 Reviews

Your AI Co-Pilot for Data-Driven Growth Show more

Alex.ai is an advanced CEO Co-pilot designed to revolutionize how you view your company's performance. Powered by cutting-edge AI technology, the app analyzes your business data to generate clear, actionable insights, helping you stay ahead of trends and spot growth opportunities. With Alex.ai, you can make data-driven decisions confidently, as it provides a comprehensive understanding of your business operations and customer behavior. The platform seamlessly integrates with a variety of third-party systems, ensuring a hassle-free connection to all your necessary data sources. Furthermore, Alex.ai aids in detecting anomalies, allowing CEOs to identify unusual patterns that could impact business outcomes. Experience unparalleled insight into your company’s dynamics with Alex.ai as your trusted partner.

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Seamless integration

Actionable insights

Anomaly detection

Ai data analysis

Trend detection

Growth opportunities

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Confirmation IQ

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Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.

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Real-time analytics

Seamless shopify integration

Customizable survey design

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EasyCOD ‑ Cash On Delivery Fee

$5.95-$9.95 / Month

9.1

6 Reviews

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Charge extra fee and Limit Cash on Delivery (COD) availability Show more

EasyCOD - Cash On Delivery Fee is a versatile app designed to enhance the management of COD payment options for your online store. The app enables you to apply custom fees to COD transactions, helping you cover additional costs and incentivize prepaid orders. With its intelligent features, you can control the visibility of COD payment methods at checkout, based on various conditions like order value, geographic location, zip code, and customer history. This ensures the COD option is hidden from potentially unreliable customers, thereby reducing the risks associated with return-to-origin (RTO) shipments. Moreover, EasyCOD allows you to offer COD selectively for certain products, collections, or vendors, and block suspicious customers by email or phone. To support your business needs, the app provides round-the-clock customer support through live chat and WhatsApp, ensuring any issues are swiftly addressed.

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Add cod fee

Toggle cod availability

Enable cod for specific products

Block unreliable customers

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Datarize : CRM made so easy

$300 / Month

9.1

6 Reviews

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Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

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Predictive personalization

Intuitive campaign creation

Automated analytics

Effortless data collection

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xRay: Product Analytics

$1-$5 / Month

8.2

1 Reviews

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Track and visualize product views, cart adds and checkouts Show more

xRay: Sales Funnel Analytics is a powerful app designed to provide merchants with real-time insights into user activity within their online store, offering essential tools for optimizing sales strategies. It tracks critical customer actions like product views, add-to-cart events, and checkout initiations and completions, enabling businesses to fine-tune their sales funnel. The user-friendly dashboard presents data in an organized table format, allowing for quick interpretation and decision-making. Instant setup upon installation means store owners can start monitoring customer behavior without any delay or complex configuration. By highlighting which products captivate customers most, xRay empowers businesses to make informed, data-driven decisions to enhance engagement and boost sales. Whether you're a small online retailer or a large e-commerce business, xRay offers invaluable insights into consumer trends and shopping behaviors, driving efficiency and sales growth.

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Real-time tracking

Instant setup

Insights dashboard

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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Maestra Companion App

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Easily launch your store's loyalty program with Maestra, zero coding needed. Show more

The Maestra Companion App is your streamlined solution for integrating your store with Maestra’s robust Customer Data Platform. Designed to launch a comprehensive loyalty program in just minutes, this app removes the hassle of manual setup and complex configurations. It effortlessly automates data synchronization, event tracking, and loyalty program activation, all without requiring any coding skills. Installation is quick and straightforward, as it instantly grants necessary permissions without the need for developer intervention. By embedding Maestra’s JavaScript snippet, you can efficiently capture customer behavior, enabling a deeper understanding of your audience. Empower your business to offer personalized rewards and promotions that engage and retain customers with the click of a button.

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Event tracking

Personalized rewards

Automate data sync

Activate loyalty program

Instant permissions

Javascript snippet

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δ TikTok Pixel‑Facebook Pixel

$9.99-$19.99 / Month

9.1

59 Reviews

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Install Multiple Facebook & TikTok Pixels with conversion API Show more

The δ Facebook Pixel ‑ TikTok Pixel app is designed to enhance your ad tracking capabilities on Facebook and TikTok. It addresses the challenges posed by iOS 14+ updates, allowing seamless integration of multiple Facebook and TikTok pixels with advanced matching techniques and conversion API. This app provides a powerful tool for optimizing ad performance by offering deep insights into customer behavior and automating event tracking with smart data. Users can install multiple pixels as backups or for specific niches, ensuring precision in targeting and analytics. By leveraging real-time UTM attribution reports, the app helps optimize Return on Ad Spend (ROAS) by accurately tracking each advertisement. Accelerate your marketing strategies and store success by installing the δ Facebook Pixel ‑ TikTok Pixel app today.

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Real-time data analysis

Conversion api

Automatic event tracking

Multiple pixels integration

Utm attribution report

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Ingest Labs

$1999-$899 / Month

8.2

1 Reviews

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Server-side tagging, conversion tracking & attribution Show more

MagicPixel is a powerful tool that enhances the ability of D2C brands to collect first-party data with precision and efficiency. By employing a comprehensive built-in data layer, server-side tagging, and robust first-party identity features, MagicPixel ensures accurate visualization of customer behavior, conversions, and attribution. Its intuitive interface simplifies the management of privacy compliance, aligning with regulations such as GDPR, CCPA/CPRA, CPA, CDPA, and PIPEDA, while also offering real-time event monitoring for all pixels and analytics. With over 80 server-side templates available for seamless media and analytics integrations, businesses can effortlessly maintain the quality of their data infrastructure. MagicPixel provides proactive real-time alerts for any tag validation failures or provider-side issues, ensuring continuous optimization of data tracking and performance. Key features include tracking of essential conversion events like Add to Cart and Purchase, making it an indispensable tool for data-driven decision-making and strategy.

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Real-time alerts

Conversion tracking

Privacy compliance

Conversion events

Server-side tagging

Data layer

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Taboola Pixel ‑ Tracking

$9.9 / Month

8.2

1 Reviews

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Track Add to Cart, Checkout & Purchases in Taboola Show more

Taboola Pixel - Tracking is a powerful tool designed to provide comprehensive insights into customer interactions on your Shopify store, specifically from your Taboola campaigns. It offers full funnel tracking capabilities, allowing you to monitor key customer actions such as page views, adding to cart, checkout initiation, and completed purchases. With native Taboola Pixel integration, you can adjust tracking parameters to suit your specific needs, ensuring precise data collection. This app empowers you to understand customer behavior more deeply, optimizing your marketing efforts and improving conversion rates. Gain actionable insights into your audience's journey, enabling you to refine your strategies and maximize your marketing ROI. Enhance your Taboola campaigns with detailed analytics and make informed decisions to drive your e-commerce success.

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Purchase tracking

Track add to cart

Checkout tracking

Page view tracking

Full funnel tracking

Adjust tracking parameters

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AfterShip Personalization

$9-$999 / Month

7.5

58 Reviews

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Boost sales w/ in product, cart, checkout page & post purchase Show more

AfterShip Personalization is an innovative app designed to enhance your Shopify store's checkout experience and boost conversions. As one of the first partners supporting Shopify's native checkout extensibility, it offers a seamless way to incorporate engaging content like free shipping bars, banners, and discounts. The app enables you to add intelligent upsell widgets across various stages of the shopping journey, including the product page, cart drawer, checkout, post-purchase, and thank you pages. Utilizing advanced AI recommendations based on customer behavior, AfterShip Personalization ensures tailored promotions that drive sales. Merchandising rules, such as pinned products and exclusions, help refine customer interactions for better outcomes. With a centralized analytics dashboard, you can monitor campaign performance in real-time and gain insights into Average Order Value (AOV) growth, ultimately enhancing customer experiences and reducing abandoned checkouts.

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On-brand checkout customization

Product upsell widgets

Ai-recommendations

Advanced promotion tools

Merchandising rules

Centralized analytics

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Conversion Companion

$20-$30 / Month

8.2

28 Reviews

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Revolutionise your checkout experiences Show more

Conversion IQ is a powerful tool designed to drive eCommerce growth by offering advanced insights into customer behavior. With FEROs’ sophisticated analytics dashboard, businesses can make informed and agile decisions. Dive into detailed analyses to understand why customers abandon their shopping carts, and uncover actionable strategies to prevent it. By gaining deeper insights into customer preferences, you can identify abandonment trends and implement targeted solutions that enhance the shopping experience and increase checkout conversions. The app consolidates critical metrics into a user-friendly dashboard, providing an in-depth view of sales, conversion rates, authorizations, and cart abandonment statistics. Conversion IQ also offers suggested improvements and run forecast simulations, allowing businesses to predict the impact of their strategies and optimize their eCommerce approach effectively.

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Customer behavior insights

Analytics dashboard

Actionable strategies

Cart abandonment analysis

Forecast simulations

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Meerkat Analytics

$16-$99 / Month

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See where sales come from. Understand your customers. Show more

Meerkat Analytics is a powerful tool for Shopify merchants seeking to enhance their store's performance. This app provides simplified UTM tracking, allowing users to easily identify the origins of their sales and understand the effectiveness of their marketing campaigns. By leveraging AI-driven insights, it unlocks detailed customer demographic information, helping merchants tailor their strategies to better meet their customers' needs. With its focus on presenting clear and actionable data, Meerkat Analytics empowers users to make informed decisions that can boost sales and improve customer satisfaction. Ideal for store owners who want to optimize their business operations, the app offers the insights necessary to drive growth and success. Whether you're new to data analytics or an experienced user, Meerkat Analytics streamlines the process of interpreting complex data for actionable results.

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Easy utm tracking

Customer demographics insights

Actionable data

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SplitSmart: A/B Testing & CRO

$20-$49 / Month

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Optimize store profits with AI-driven price testing, no theme changes needed. Show more

Splitsmart A/B ‑ AI Price Test revolutionizes your store's revenue potential through advanced price optimization. With this app, you can effortlessly conduct A/B tests on various price points simultaneously, allowing you to obtain customer behavior data to discover your most lucrative pricing strategy. Its user-friendly wizard simplifies the process—simply define your test parameters, and let the app's powerful statistical engine handle the analysis. There's no need for theme modifications, ensuring a seamless integration with your store. The real-time dashboard keeps you informed with crucial metrics like conversion rates, revenue, and profits. Additionally, the app's automatic statistical analysis identifies the most successful pricing, removing any guesswork from the process. With inventory auto-sync across all price variants, you can test confidently without risking overselling.

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Real-time dashboard

No theme changes

Auto-sync inventory

Automatic analysis

Ai-driven testing

Dynamic wizard

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NavAI Analytics

$99 / Month

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Transform data into insights for decisive, growth-focused business solutions. Show more

NavAI Analytics is a robust application that empowers businesses to make informed, data-driven decisions by simplifying complex data into clear insights. It provides real-time tracking of performance metrics, enabling users to monitor their business dynamics effectively. Dive into customer loyalty analytics to identify at-risk customers and enhance retention strategies. The app facilitates interactive data exploration, helping you resolve intricate business queries and improve decision-making processes. With straightforward queries, NavAI offers proactive insights, uncovers hidden growth opportunities, and accurately forecasts sales. Obtain a complete, 360-degree overview of customer behavior, enhancing your understanding of your most loyal customers. Stay ahead of the competition with instant growth insights derived from real-time performance metrics.

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Real-time analytics

Sales forecasting

Customer loyalty insights

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LiveSession Replays & Heatmaps

$65-$199 / Month

(3.7/5)

15 Reviews

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Improve your store's UX and Conversions with deep Analytics Show more

LiveSession Replays & Heatmaps is an indispensable tool for online merchants seeking to enhance their e-commerce performance. By providing detailed insights into customer behavior, the app enables you to see how users interact with your website, pinpointing pain points that may hinder their shopping experience. With features like session replay, merchants can easily detect user frustrations, improve user experience (UX), and identify bugs. The app’s funnel analysis helps you understand where users drop off during the checkout process, allowing for strategies to enhance conversion rates and boost sales. Interactive dashboards offer a comprehensive view of user behavior, revealing abandoned carts, top-performing channels, and much more. Additionally, heatmaps highlight the areas of your site that capture the most interest, allowing you to optimize site engagement. Together, these robust features equip your business with the actionable data needed to thrive in a competitive market.

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Event tracking

Session replay

Heatmaps

Enhance engagement

Funnels

Detect frustrations

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Clarity + GDPR Cookies Consent

$1-$15 / Month

8.2

2 Reviews

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Set up Microsoft Analytics effortlessly without coding Show more

Clarity is a powerful app designed to seamlessly integrate Clarity Analytics with your Shopify store, allowing merchants to effortlessly monitor customer behavior. With Clarity, you can record user activity and track visitor interactions without the need for any coding expertise, making it perfect for merchants who want quick insights into customer journeys. The app's user-friendly interface ensures a straightforward setup and immediate tracking, giving you instant access to valuable analytics. Regular automatic updates mean Clarity continuously evolves, improving its features and capabilities without any manual intervention. By utilizing Clarity, merchants can enhance their store's performance and customer engagement through informed, data-driven decisions.

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User-friendly interface

Automatic updates

No coding setup

Record user activity

Track visitor behavior

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Easy Short Link

$9.99-$29.99 / Month

9.1

2 Reviews

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Create short, trackable product URLs and analyze customer interactions easily. Show more

Easy Short Link is a powerful tool designed to simplify the process of creating and sharing product URLs for merchants. This app generates short, clean, and easily shareable links that are perfect for use across various platforms, including social media, email, and advertisements. It offers advanced tracking capabilities, allowing users to monitor clicks, add-to-cart actions, and checkout visits. With these insights, merchants can better understand customer behavior and make informed marketing decisions. The app provides real-time data and analytics through a user-friendly dashboard integrated within Shopify's admin interface. This makes it an essential tool for optimizing marketing strategies and enhancing customer engagement efficiently.

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Track customer interactions

Real-time data insights

Create short urls

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StoCu Customer Accounts Editor

$79 / Month

8.2

2 Reviews

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Drag & Drop Visual Editor for Customer Accounts and Extensions Show more

StoCu: Customer Account Studio is an innovative app designed to enhance sales by crafting personalized, rule-based customer journeys. With its intuitive interface, users can easily design visually appealing and reusable marketing tiles that integrate images, clickable links, banners with CTAs, and custom pages—all without the need for coding skills. These dynamic tiles activate based on specific customer behaviors or order details, enabling businesses to engage customers with timely reminders for product reorders, special discount offers, and important communications like shipping delays. The app's powerful features include segmentation capabilities that showcase specific content to first-time or returning customers, ensuring a customized and relevant shopping experience. The dynamic display function allows total control over when and where tiles appear to maximize their impact. Additionally, StoCu includes a Metafield Viewer to manage and display various metafields effectively, and Tile Studio for curating marketing blocks enriched with discounts, loyalty gifts, and rewards, optimizing customer engagement and driving sales growth.

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Visual editor

Rule-based journeys

Customizable marketing blocks

Dynamic display rules

Metafield viewer

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Return Flag

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Eliminate returns from policy abusers Show more

Return Flag is a transformative app designed for e-commerce merchants seeking to optimize their return policies. It empowers businesses to identify customers who abuse return privileges, allowing merchants to flag these "bad apples" and modify their return terms accordingly. Gone are the days of a one-size-fits-all return policy; with Return Flag, good customer behavior is rewarded while bad practices are deterred, helping merchants save both time and money. The app features a comprehensive dashboard that provides an overview of store returns and offers a detailed customer list that highlights behavioral return data. Merchants can easily flag customers based on this data, automatically adapting return policies to curb misuse. Return Flag also includes customizable return policy messaging, ensuring customer-facing communications reflect any changes made. With this app, merchants can maintain a balanced, fair, and efficient returns management system in the e-commerce era.

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Monitor overall returns

Detailed behavioral data

Flag and adjust policy

Customizable policy messaging

Install App

Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

Alex.AI

Confirmation IQ

EasyCOD ‑ Cash On Delivery Fee

Datarize : CRM made so easy

xRay: Product Analytics

Mapp Cloud

Maestra Companion App

δ TikTok Pixel‑Facebook Pixel

Ingest Labs

Taboola Pixel ‑ Tracking

AfterShip Personalization

Conversion Companion

Meerkat Analytics

SplitSmart: A/B Testing & CRO

NavAI Analytics

LiveSession Replays & Heatmaps

Clarity + GDPR Cookies Consent

Easy Short Link

StoCu Customer Accounts Editor

Return Flag