Shopify Customer behavior apps 2026

SurveyFox: Email & SMS Surveys

$100-$400 / Month

8.2

2 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Solucia Analytics

$10-$100 / Month

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Unlock insights from Shopify data with custom reports and powerful visualizations. Show more

Solucia Analytics is a comprehensive tool designed to help Shopify store owners make the most of their data. Its user-friendly interface allows you to build custom reports, visualize sales trends, and analyze customer behavior effortlessly. With powerful filtering options, you can explore your data from various angles, such as by product, customer, or location, all without needing to write a single line of code. The app’s intuitive dashboard provides up-to-date insights on sales, orders, and performance trends, empowering you to make informed decisions quickly. Solucia is highly adaptable to your business needs, ensuring it grows alongside your store and complements your existing workflows. Whether you're tracking product performance or analyzing key metrics, Solucia Analytics enables you to answer crucial business questions with ease.

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Custom reports

Intuitive dashboard

Track performance

Analyze behavior

Powerful filtering

Sales visualizations

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Sendlytics

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"Enhance campaign visibility, track trends, and sync data effortlessly." Show more

Sendlytics is a robust analytics tool designed for merchants and marketing agencies seeking deep insights into customer behaviors and purchase patterns. The app seamlessly integrates with your Shopify store to automatically pull order data, enabling you to calculate Recency, Frequency, and Monetary (RFM) scores. It facilitates efficient customer segmentation by syncing this data with Klaviyo, allowing for personalized targeting and enhanced marketing strategies across email and SMS campaigns. With its intuitive and comprehensive dashboards, you can effortlessly monitor total sales, identify retention trends, and evaluate marketing performance without the hassle of manual data exports. Sendlytics also offers multi-client support, making it an ideal solution for agencies handling multiple brands. Whether you're looking to boost customer retention or improve revenue attribution, Sendlytics equips you with the tools needed for data-driven decision-making.

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Customer segmentation

Sales monitoring

Retention tracking

Order data integration

Campaign visibility

Data sync

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Brightworks Analytics

$19-$199 / Month

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A drag & drop insights finder on all your shops data Show more

Brightworks Analytics is an intuitive app designed to revolutionize how you explore store analytics, offering an effortless drag-and-drop report builder for seamless data interaction. With this tool, you can delve deep into your customers' shopping behaviors, uncovering insights and discovering patterns you never imagined possible. By drilling down to the most unique customer interactions, you can identify hidden reasons for conversions—or lack thereof—ensuring data-driven decision-making. The app makes report creation a breeze with its user-friendly interface, allowing you to focus on what matters—understanding your customers and enhancing their shopping experience. Brightworks Analytics empowers you to create custom dimensions and metrics tailored to your store’s specific needs, offering a personalized analytical experience. Unlock the full potential of your store's data and transform how you perceive visitor interactions, boosting sales performance and conversion rates with every report.

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Drag & drop

Behavior analysis

Custom dimensions

Unique insights

Conversion reasons

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Marsello: Loyalty, Email, SMS

$60-$120 / Month

6.7

162 Reviews

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Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

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Marketing automation

Vip tiers

Product recommendations

Custom rewards

No-code setup

Email campaigns

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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BrainwaveAI

$14-$399 / Month

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AI that lives in your store Show more

BrainwaveAI is an innovative app tailored for businesses overwhelmed by data analysis. Designed to understand your specific business needs, this custom-trained generative AI provides instant, data-backed insights into your top-selling products, revenue trends, and customer behavior. Gone are the days of sifting through cumbersome spreadsheets or waiting for lengthy reports; with BrainwaveAI, you can make real-time, informed decisions swiftly. Equipped with a simple chat interface, it allows you to engage effortlessly with your store data. The app also includes powerful sales analytics features to track revenue, lead time, and cost of goods sold. Built on the advanced capabilities of OpenAI's GPT-4, BrainwaveAI takes care of the analytical heavy lifting, enabling you to focus on growing your business efficiently.

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Simple chat interface

Sales analytics tools

Advanced ai-driven

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δ TikTok Pixel‑Facebook Pixel

$9.99-$19.99 / Month

7.9

60 Reviews

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Install Multiple Facebook & TikTok Pixels with conversion API Show more

The δ Facebook Pixel ‑ TikTok Pixel app is designed to enhance your ad tracking capabilities on Facebook and TikTok. It addresses the challenges posed by iOS 14+ updates, allowing seamless integration of multiple Facebook and TikTok pixels with advanced matching techniques and conversion API. This app provides a powerful tool for optimizing ad performance by offering deep insights into customer behavior and automating event tracking with smart data. Users can install multiple pixels as backups or for specific niches, ensuring precision in targeting and analytics. By leveraging real-time UTM attribution reports, the app helps optimize Return on Ad Spend (ROAS) by accurately tracking each advertisement. Accelerate your marketing strategies and store success by installing the δ Facebook Pixel ‑ TikTok Pixel app today.

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Real-time data analysis

Conversion api

Automatic event tracking

Multiple pixels integration

Utm attribution report

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Buddify ‑ AI Sales Assistant

$15-$500 / Month

8.2

20 Reviews

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"Boost sales with personalized AI-driven discounts for higher conversions." Show more

Buddify: AI Sales Assistant is a powerful tool designed to boost your sales by seamlessly interacting with customers in real-time. As a virtual negotiating partner, it promotes your products and adjusts pricing dynamically to close deals, enhancing both conversion rates and profits. Buddify AI intelligently assesses customer behavior and intent, offering personalized discounts within your specified range to maximize engagement and drive purchases. By gamifying the shopping experience, it not only increases the likelihood of sales but also encourages customers to spend more time in your store. This AI-powered assistant is committed to turning hesitant visitors into loyal buyers, all while protecting your profit margins. Install Buddify AI today to transform your sales strategy and give your business a competitive edge.

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Dynamic pricing

Real-time negotiation

Tailored discounts

Live chat promotion

Shopping gamification

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Datarize : CRM made so easy

$300 / Month

8.2

6 Reviews

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Simplified CRM automation: creative, campaign, analysis, popup Show more

Datarize is your go-to CRM app that unlocks your store’s revenue potential by transforming customer data into growth opportunities. This innovative tool generates personalized creatives and campaigns based on customer behavior, facilitating a deeper connection with your audience. Datarize’s analytics simplify complex data, making it easy to translate numbers into actionable insights. Whether you're examining campaign statistics, understanding product trends, or evaluating sales performance, Datarize makes navigating these areas straightforward and efficient. Its features include predictive personalization, which tailors popups and emails to individual visitors, and intuitive audience and campaign management, enabling marketers to create impactful strategies with minimal effort. Eliminate the hassle of manual data collection and embrace automated analytics to effortlessly access key metrics. Elevate your marketing strategies and sales with Datarize, where simplicity seamlessly merges with powerful strategy.

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Predictive personalization

Intuitive campaign creation

Automated analytics

Effortless data collection

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BundleJoy: Build a Box

$14.99 / Month

6.1

6 Reviews

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Create customizable Build-a-Bundle and Build-a-Kit bundles Show more

BundleJoy - Bundles and Kits is an innovative app designed for merchants aiming to enhance their sales strategy by providing customizable bundle options to their customers. It offers two primary features: Build-a-Bundle and Build-a-Kit. With Build-a-Bundle, customers have the flexibility to create personalized product packs and benefit from exclusive discounts, encouraging more frequent and higher-value purchases. Build-a-Kit allows customers to select one product from multiple categories, enabling them to curate a comprehensive kit to suit their preferences. The app also includes real-time analytics, providing merchants with valuable insights into bundle views and customer interactions, which can be used to refine and optimize sales strategies for increased engagement. Additionally, customizable banners are available to help merchants effectively showcase their bundle offerings, ensuring visibility and appealing presentation. By utilizing BundleJoy, merchants can gain a competitive edge in delivering personalized shopping experiences and maximizing sales opportunities.

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Real-time analytics

Customizable bundles

Customizable banners

Build-a-kit option

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Syft Analytics

8.2

3 Reviews

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Build beautiful reports & combine with your QuickBooks data Show more

Syft Analytics is a powerful application designed to streamline your data analysis and reporting needs. It allows you to create and export professional dashboards and reports to Excel, Google Sheets, PDF, and interactive live views with ease. The app seamlessly integrates Shopify and QuickBooks data, along with information from other sources, to provide unmatched clarity and insight into your store's performance. With just a few clicks, you can analyze customer behavior, track product trends, and report on key performance metrics, all while comparing your results to industry benchmarks. Syft Analytics empowers you to visualize and understand your business like never before, offering a comprehensive view of all your locations and stores. Whether you're graphing customer data, product metrics, or overall store health scores, Syft helps you make data-driven decisions with confidence.

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Export reports

Analyze trends

Create dashboards

Combine data

Report metrics

Visualize performance

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

1 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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StockStream targeted discounts

$12.95-$24.95 / Month

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Track stock & make discount decisions from customer behavior Show more

StockStream Targeted Discounts is a robust app designed to help businesses navigate the complexities of managing an ever-growing inventory. As sales increase, finding the perfect balance between supply and demand becomes crucial. StockStream addresses this by allowing you to strategically adjust pricing, availability, and discounts for your products based on real-time sales data and customer behavior. This helps prevent the common pitfalls of understocking or overstocking, which can hinder growth. The app enables you to easily track and sort sales data by a variety of metrics such as quantity, revenue, and customer demographics. You can also streamline your inventory management by bulk updating prices, removing outdated items, and adjusting product details like barcodes and SKUs. With StockStream, managing your inventory and maximizing profits becomes a seamless, data-driven process.

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Track sales

Filter & sort

Compare variant performance

Bulk update pricing

Bulk edit details

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Matchify ‑ Similar Products

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Smart recommendations app: Enhance discovery and increase sales with Matchify. Show more

Matchify - Similar Products is an advanced recommendation engine designed specifically for online stores to enhance product discovery and drive sales. This app empowers merchants to present relevant and similar product recommendations across their website using dynamic and fully customizable rules. Its lightweight design ensures a seamless integration and easy configuration, allowing store owners to promote products that resonate with customers' interests and shopping behaviors. With rule-based product recommendations, Matchify offers flexibility in placement and customizability to match the store's existing theme. The app features an intuitive setup process, enabling merchants to easily implement and adjust recommendations with just a few clicks. Perfect for boosting customer engagement and increasing conversion rates, Matchify is a powerful tool for any online retailer looking to optimize their product offerings.

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Customizable design

One-click setup

Flexible placement

Dynamic rules

Rule-based recommendations

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MetricXpert

$29.99 / Month

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The Ultimate UTM Tracking and Sales Monitoring Solution! Show more

MetricXpert is a powerful tool designed to maximize your Shopify store's potential by providing comprehensive performance insights. With its UTM tracking integration, merchants can effectively identify the sources of their traffic and determine the most efficient marketing channels, allowing for optimized strategies and improved return on investment. The app's robust order monitoring features offer valuable insights into customer purchase behavior and product sales trends, enabling data-driven decision-making to boost sales and profitability. MetricXpert also excels in customer segmentation, allowing you to categorize customers based on various criteria for tailored marketing efforts. Additionally, it provides strategic guidance on budget allocation by offering insights into channel performance, ensuring resources are utilized efficiently. By understanding customer behavior and optimizing marketing strategies, MetricXpert becomes your key to unlocking e-commerce success on Shopify.

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Customer segmentation

Order monitoring

Utm tracking integration

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AfterShip Personalization

$9-$999 / Month

6.9

57 Reviews

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Boost sales w/ in product, cart, checkout page & post purchase Show more

AfterShip Personalization is an innovative app designed to enhance your Shopify store's checkout experience and boost conversions. As one of the first partners supporting Shopify's native checkout extensibility, it offers a seamless way to incorporate engaging content like free shipping bars, banners, and discounts. The app enables you to add intelligent upsell widgets across various stages of the shopping journey, including the product page, cart drawer, checkout, post-purchase, and thank you pages. Utilizing advanced AI recommendations based on customer behavior, AfterShip Personalization ensures tailored promotions that drive sales. Merchandising rules, such as pinned products and exclusions, help refine customer interactions for better outcomes. With a centralized analytics dashboard, you can monitor campaign performance in real-time and gain insights into Average Order Value (AOV) growth, ultimately enhancing customer experiences and reducing abandoned checkouts.

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On-brand checkout customization

Product upsell widgets

Ai-recommendations

Advanced promotion tools

Merchandising rules

Centralized analytics

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QuickCEP: Live Chat&AI Chatbot

$99-$899 / Month

7.9

61 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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Session Replay & Analytics

$2 / Month

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Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.

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Analytics dashboard

Session replay

Performance insights

Heatmaps

Debugging tools

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TapOnIt ‑ Automated SMS & MMS

8.2

1 Reviews

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Boost & recover sales with TapOnIt's SMS/MMS Platform Show more

TapOnIt MMS & SMS Marketing is a powerful tool designed to boost your Shopify store's revenue through automated text messaging. The platform allows merchants to personalize and trigger messages based on specific customer behaviors, such as abandoned shopping carts and purchase milestones, enhancing engagement and conversion rates. By utilizing multi-image and animated MMS, businesses can deliver richer, more compelling content that builds stronger customer relationships. Tailored for any industry, TapOnIt offers a seamless journey from opt-in to checkout, simplifying the process while maintaining high-quality interactions. With features like abandoned cart recovery texts, detailed analytics, and easy-to-use sign-up tools, businesses can effortlessly grow their customer database and recover potentially lost sales. Track your text campaign performance effectively and take advantage of targeted content to deepen connections with your audience. Elevate your marketing strategy and business growth with TapOnIt's robust SMS/MMS platform.

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Abandoned cart recovery

Analytics & reporting

Multi-image mms

Purchase milestone sms

Sign-up & sharing tools

Install App

Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

SurveyFox: Email & SMS Surveys

Solucia Analytics

Sendlytics

Brightworks Analytics

Marsello: Loyalty, Email, SMS

Mapp Cloud

BrainwaveAI

δ TikTok Pixel‑Facebook Pixel

Buddify ‑ AI Sales Assistant

Datarize : CRM made so easy

BundleJoy: Build a Box

Syft Analytics

Mr. Negotiator Discount & Sale

StockStream targeted discounts

Matchify ‑ Similar Products

MetricXpert

AfterShip Personalization

QuickCEP: Live Chat&AI Chatbot

Session Replay & Analytics

TapOnIt ‑ Automated SMS & MMS