Shopify Customer behavior apps 2026

Expedify

7.4

2 Reviews

Drive sales with email marketing, WhatsApp, and SMS Show more

Expedify is a cutting-edge application tailored for eCommerce businesses, designed to automate marketing and deliver comprehensive analytics effortlessly. By integrating seamlessly with your online store, Expedify empowers you to craft personalized customer journeys based on real-time behavior, allowing for precision targeting and heightened engagement. Users can track interactions and optimize marketing campaigns with powerful insights, all consolidated in a user-friendly platform. Expedify's omnichannel marketing capabilities ensure maximum reach and consistent messaging across multiple platforms. The platform’s advanced analytics provide real-time insights, enabling data-driven decisions to propel your business forward. Expedify serves as an all-in-one solution for businesses aiming to enhance growth and foster deeper connections with their customers.

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Real-time analytics

Sms marketing

Email marketing automation

Whatsapp campaigns

Campaign optimization

Personalized journeys

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google analytics connector

$1 / Month

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Connect Google Analytics 4 to your store easily—no coding need Show more

Conversinit GA4 Connect is an intuitive app designed for Shopify merchants to effortlessly integrate Google Analytics 4 into their stores, eliminating the need for any coding expertise. This tool enables merchants to track customer behavior and analyze sales trends with ease, providing valuable insights to drive informed, data-backed decisions. It's an ideal solution for store owners who want to streamline their analytics process, allowing them to concentrate on enhancing sales and elevating the customer experience. With features like seamless setup and real-time tracking, Conversinit GA4 Connect ensures a smooth transition to a more data-driven approach to business management. By simplifying complex analytics, it empowers merchants to focus on what truly matters—boosting their bottom line and fostering customer satisfaction.

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No coding required

Real-time tracking

Seamless setup

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Solucia Analytics

$10-$100 / Month

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Unlock insights from Shopify data with custom reports and powerful visualizations. Show more

Solucia Analytics is a comprehensive tool designed to help Shopify store owners make the most of their data. Its user-friendly interface allows you to build custom reports, visualize sales trends, and analyze customer behavior effortlessly. With powerful filtering options, you can explore your data from various angles, such as by product, customer, or location, all without needing to write a single line of code. The app’s intuitive dashboard provides up-to-date insights on sales, orders, and performance trends, empowering you to make informed decisions quickly. Solucia is highly adaptable to your business needs, ensuring it grows alongside your store and complements your existing workflows. Whether you're tracking product performance or analyzing key metrics, Solucia Analytics enables you to answer crucial business questions with ease.

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Custom reports

Intuitive dashboard

Track performance

Analyze behavior

Powerful filtering

Sales visualizations

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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AfterShip Personalization

$9-$999 / Month

(4.2/5)

57 Reviews

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Boost sales w/ in product, cart, checkout page & post purchase Show more

AfterShip Personalization is an innovative app designed to enhance your Shopify store's checkout experience and boost conversions. As one of the first partners supporting Shopify's native checkout extensibility, it offers a seamless way to incorporate engaging content like free shipping bars, banners, and discounts. The app enables you to add intelligent upsell widgets across various stages of the shopping journey, including the product page, cart drawer, checkout, post-purchase, and thank you pages. Utilizing advanced AI recommendations based on customer behavior, AfterShip Personalization ensures tailored promotions that drive sales. Merchandising rules, such as pinned products and exclusions, help refine customer interactions for better outcomes. With a centralized analytics dashboard, you can monitor campaign performance in real-time and gain insights into Average Order Value (AOV) growth, ultimately enhancing customer experiences and reducing abandoned checkouts.

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On-brand checkout customization

Product upsell widgets

Ai-recommendations

Advanced promotion tools

Merchandising rules

Centralized analytics

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Refly

$49-$249 / Month

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"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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Return Flag

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Eliminate returns from policy abusers Show more

Return Flag is a transformative app designed for e-commerce merchants seeking to optimize their return policies. It empowers businesses to identify customers who abuse return privileges, allowing merchants to flag these "bad apples" and modify their return terms accordingly. Gone are the days of a one-size-fits-all return policy; with Return Flag, good customer behavior is rewarded while bad practices are deterred, helping merchants save both time and money. The app features a comprehensive dashboard that provides an overview of store returns and offers a detailed customer list that highlights behavioral return data. Merchants can easily flag customers based on this data, automatically adapting return policies to curb misuse. Return Flag also includes customizable return policy messaging, ensuring customer-facing communications reflect any changes made. With this app, merchants can maintain a balanced, fair, and efficient returns management system in the e-commerce era.

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Monitor overall returns

Detailed behavioral data

Flag and adjust policy

Customizable policy messaging

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Confirmation IQ

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Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.

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Real-time analytics

Seamless shopify integration

Customizable survey design

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Buddify ‑ AI Sales Assistant

$15-$500 / Month

9.1

20 Reviews

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"Boost sales with personalized AI-driven discounts for higher conversions." Show more

Buddify: AI Sales Assistant is a powerful tool designed to boost your sales by seamlessly interacting with customers in real-time. As a virtual negotiating partner, it promotes your products and adjusts pricing dynamically to close deals, enhancing both conversion rates and profits. Buddify AI intelligently assesses customer behavior and intent, offering personalized discounts within your specified range to maximize engagement and drive purchases. By gamifying the shopping experience, it not only increases the likelihood of sales but also encourages customers to spend more time in your store. This AI-powered assistant is committed to turning hesitant visitors into loyal buyers, all while protecting your profit margins. Install Buddify AI today to transform your sales strategy and give your business a competitive edge.

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Dynamic pricing

Real-time negotiation

Tailored discounts

Live chat promotion

Shopping gamification

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Easy Short Link

$9.99-$29.99 / Month

9.1

2 Reviews

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Create short, trackable product URLs and analyze customer interactions easily. Show more

Easy Short Link is a powerful tool designed to simplify the process of creating and sharing product URLs for merchants. This app generates short, clean, and easily shareable links that are perfect for use across various platforms, including social media, email, and advertisements. It offers advanced tracking capabilities, allowing users to monitor clicks, add-to-cart actions, and checkout visits. With these insights, merchants can better understand customer behavior and make informed marketing decisions. The app provides real-time data and analytics through a user-friendly dashboard integrated within Shopify's admin interface. This makes it an essential tool for optimizing marketing strategies and enhancing customer engagement efficiently.

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Track customer interactions

Real-time data insights

Create short urls

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Upselly • Upsell & Addon items

$19.99-$69.99 / Month

7.1

16 Reviews

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Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

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User-friendly interface

Analytics and reporting

Manual recommendations

Personalized offers

Targeted upsell suggestions

Automatic suggestions

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e.pop

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Send targeted promotions that increase customer loyalty Show more

e.pop is an innovative mobile application designed to enhance sales and marketing strategies for merchants by providing deeper insights into customer behavior. The app empowers businesses to find new customers and maintain lasting relationships with existing ones, thereby increasing customer lifetime value. Through the use of customizable promotions and digital smart receipts, e.pop delivers personalized messaging to target the right shopper at the right time. This approach not only boosts customer engagement but also serves as a more effective marketing channel compared to traditional email marketing. With e.pop, merchants can effortlessly communicate and engage with customers, leveraging smart tools to drive sales and loyalty. By integrating advanced promotional strategies, the app ensures that businesses can maximize their marketing efforts and achieve sustainable growth.

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Customer engagement tools

Targeted promotions

Custom digital receipts

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

1 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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Maestra Companion App

9.1

2 Reviews

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Easily launch your store's loyalty program with Maestra, zero coding needed. Show more

The Maestra Companion App is your streamlined solution for integrating your store with Maestra’s robust Customer Data Platform. Designed to launch a comprehensive loyalty program in just minutes, this app removes the hassle of manual setup and complex configurations. It effortlessly automates data synchronization, event tracking, and loyalty program activation, all without requiring any coding skills. Installation is quick and straightforward, as it instantly grants necessary permissions without the need for developer intervention. By embedding Maestra’s JavaScript snippet, you can efficiently capture customer behavior, enabling a deeper understanding of your audience. Empower your business to offer personalized rewards and promotions that engage and retain customers with the click of a button.

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Event tracking

Personalized rewards

Automate data sync

Activate loyalty program

Instant permissions

Javascript snippet

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Octopixels ‑ Snapchat Pixel

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"Boost Snapchat Ads with easy pixel tracking and detailed conversion insights." Show more

Octopixels is a user-friendly pixel tracking app specifically designed for Snapchat, enabling seamless installation and management of multiple Snapchat Pixels. This tool allows you to capture every conversion, enhancing the completeness of the data fed into Snapchat's algorithm, which ultimately leads to a higher Return on Ad Spend (ROAS). Through its Snapchat Pixel and Conversion API, Octopixels ensures that you can optimize ad performance while gaining valuable insights into customer behavior. With comprehensive conversion tracking capabilities, you can effortlessly monitor every conversion event on your store. By providing rich data to Snapchat's algorithm, the app not only boosts ad effectiveness but also supports more informed marketing strategies. In summary, Octopixels is an essential tool for anyone looking to maximize Snapchat ad campaigns efficiently.

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Multiple pixel installation

Comprehensive conversion tracking

Rich data insights

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Gifty ‑ Gift Wrap & Options

$4.99-$29.99 / Month

6.3

11 Reviews

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The ultimate all in one gift options solution for your store Show more

Gifty - Gift Wrap & Options is an intuitive app designed to enhance the shopping experience by providing gift wrap, personalized messages, and upsell add-on products directly on your storefront and checkout pages. As a completely no-code solution, Gifty seamlessly integrates with any theme, ensuring you can set it up in under 10 minutes without any technical hassle. The app enables customers to add a surprise element to their purchases through customizable gift wraps and heartfelt greetings, tailored for each item or the entire order. Store owners can easily collect personalized gift messages, adding a special touch to the gifts. Additionally, Gifty offers tools to view, track, manage, and analyze customer behavior, helping businesses refine their offerings based on user interactions. This app is perfect for those looking to offer a more personalized shopping experience and tap into the gifting market efficiently.

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Easy setup

No-code solution

Custom messages

Customer tracking

Gift wrap options

Upsell addons

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Matchify ‑ Similar Products

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Smart recommendations app: Enhance discovery and increase sales with Matchify. Show more

Matchify - Similar Products is an advanced recommendation engine designed specifically for online stores to enhance product discovery and drive sales. This app empowers merchants to present relevant and similar product recommendations across their website using dynamic and fully customizable rules. Its lightweight design ensures a seamless integration and easy configuration, allowing store owners to promote products that resonate with customers' interests and shopping behaviors. With rule-based product recommendations, Matchify offers flexibility in placement and customizability to match the store's existing theme. The app features an intuitive setup process, enabling merchants to easily implement and adjust recommendations with just a few clicks. Perfect for boosting customer engagement and increasing conversion rates, Matchify is a powerful tool for any online retailer looking to optimize their product offerings.

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Customizable design

One-click setup

Flexible placement

Dynamic rules

Rule-based recommendations

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SplitSmart: A/B Testing & CRO

$20-$49 / Month

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Optimize store profits with AI-driven price testing, no theme changes needed. Show more

Splitsmart A/B ‑ AI Price Test revolutionizes your store's revenue potential through advanced price optimization. With this app, you can effortlessly conduct A/B tests on various price points simultaneously, allowing you to obtain customer behavior data to discover your most lucrative pricing strategy. Its user-friendly wizard simplifies the process—simply define your test parameters, and let the app's powerful statistical engine handle the analysis. There's no need for theme modifications, ensuring a seamless integration with your store. The real-time dashboard keeps you informed with crucial metrics like conversion rates, revenue, and profits. Additionally, the app's automatic statistical analysis identifies the most successful pricing, removing any guesswork from the process. With inventory auto-sync across all price variants, you can test confidently without risking overselling.

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Real-time dashboard

No theme changes

Auto-sync inventory

Automatic analysis

Ai-driven testing

Dynamic wizard

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Turny Returns & Exchanges

$59-$279 / Month

8.2

4 Reviews

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Automate returns & exchange process & gain insights to reduce. Show more

Turny Returns & Exchanges is a comprehensive app designed to streamline and enhance the returns and exchanges process for e-commerce businesses. By automating these processes, Turny allows businesses to save time and resources while gaining valuable insights into customer behavior that can help reduce return rates and boost revenue. The app integrates seamlessly with logistics providers, enabling automatic generation of shipping labels, and supports integration with platforms such as Shopify and various shipping partners including Shippo and New Zealand Post. Businesses can create a fully branded and personalized returns portal to provide a seamless and delightful experience for customers, ultimately increasing satisfaction and retention. In addition, Turny helps businesses reduce chargebacks and incentivizes in-store returns, promoting increased sales conversions through efficient exchange management.

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Increase conversions

Customer retention

Create labels

Automate returns

Reduce chargebacks

Exchange management

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Marsello: Loyalty, Email, SMS

$60-$120 / Month

9.1

162 Reviews

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Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

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Marketing automation

Vip tiers

Product recommendations

Custom rewards

No-code setup

Email campaigns

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

Expedify

google analytics connector

Solucia Analytics

Mapp Cloud

AfterShip Personalization

Refly

Return Flag

Confirmation IQ

Buddify ‑ AI Sales Assistant

Easy Short Link

Upselly • Upsell & Addon items

e.pop

Mr. Negotiator Discount & Sale

Maestra Companion App

Octopixels ‑ Snapchat Pixel

Gifty ‑ Gift Wrap & Options

Matchify ‑ Similar Products

SplitSmart: A/B Testing & CRO

Turny Returns & Exchanges

Marsello: Loyalty, Email, SMS