Shopify Customer behavior apps 2026

FINCORY

8.2

1 Reviews

FINCORY est une application innovante qui révolutionne les campagnes CRM en offrant une approche ultra-ciblée basée sur le pouvoir d’achat réel de vos clients. Grâce aux données bancaires obtenues avec consentement explicite et 100% conformes au RGPD, FINCORY vous permet de segmenter vos clients selon leur comportement d’achat, tels que leurs revenus, dépenses, et fidélité à votre marque. Profitez de la capacité de cibler dynamiquement vos clients, affichant des offres ou cadeaux uniquement aux profils pertinents. L'application vous aide à contrôler efficacement votre budget et à mesurer précisément le retour sur investissement. Avec FINCORY, communiquez avec les bonnes personnes, au bon moment, et avec la bonne offre. Optimisez vos campagnes en définissant des règles spécifiques basées sur des montants, fréquences d'achats ou dépenses en boutique.

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Customer segmentation

Budget control

Crm campaigns

Precise roi measurement

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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Quick Suggest

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"Quick Suggest: Personalized product recommendations via real-time shopper insights." Show more

Quick Suggest is a powerful tool designed for merchants to offer personalized product recommendations by leveraging real-time shopper and store data. Unlike conventional upsell tools, Quick Suggest delves into customer behavior to provide tailored suggestions for each individual user. This personalized approach aids customers in discovering products they are more inclined to purchase, thereby increasing conversion rates. The app ensures a smooth shopping experience with its user-friendly interface that integrates naturally into existing store workflows. It also allows merchants to display related products by collection or product Shopify meta field, offering versatile customization options. With Quick Suggest, merchants can easily select specific products to feature as related items for any particular product, enhancing the overall shopping experience.

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Personalized recommendations

Real-time insights

Behavior analysis

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LiveSession Replays & Heatmaps

$65-$199 / Month

(3.6/5)

14 Reviews

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Improve your store's UX and Conversions with deep Analytics Show more

LiveSession Replays & Heatmaps is an indispensable tool for online merchants seeking to enhance their e-commerce performance. By providing detailed insights into customer behavior, the app enables you to see how users interact with your website, pinpointing pain points that may hinder their shopping experience. With features like session replay, merchants can easily detect user frustrations, improve user experience (UX), and identify bugs. The app’s funnel analysis helps you understand where users drop off during the checkout process, allowing for strategies to enhance conversion rates and boost sales. Interactive dashboards offer a comprehensive view of user behavior, revealing abandoned carts, top-performing channels, and much more. Additionally, heatmaps highlight the areas of your site that capture the most interest, allowing you to optimize site engagement. Together, these robust features equip your business with the actionable data needed to thrive in a competitive market.

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Event tracking

Session replay

Heatmaps

Enhance engagement

Funnels

Detect frustrations

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xRay: Product Analytics

$1-$5 / Month

8.2

1 Reviews

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Track and visualize product views, cart adds and checkouts Show more

xRay: Sales Funnel Analytics is a powerful app designed to provide merchants with real-time insights into user activity within their online store, offering essential tools for optimizing sales strategies. It tracks critical customer actions like product views, add-to-cart events, and checkout initiations and completions, enabling businesses to fine-tune their sales funnel. The user-friendly dashboard presents data in an organized table format, allowing for quick interpretation and decision-making. Instant setup upon installation means store owners can start monitoring customer behavior without any delay or complex configuration. By highlighting which products captivate customers most, xRay empowers businesses to make informed, data-driven decisions to enhance engagement and boost sales. Whether you're a small online retailer or a large e-commerce business, xRay offers invaluable insights into consumer trends and shopping behaviors, driving efficiency and sales growth.

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Real-time tracking

Instant setup

Insights dashboard

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Meerkat Analytics

$16-$99 / Month

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See where sales come from. Understand your customers. Show more

Meerkat Analytics is a powerful tool for Shopify merchants seeking to enhance their store's performance. This app provides simplified UTM tracking, allowing users to easily identify the origins of their sales and understand the effectiveness of their marketing campaigns. By leveraging AI-driven insights, it unlocks detailed customer demographic information, helping merchants tailor their strategies to better meet their customers' needs. With its focus on presenting clear and actionable data, Meerkat Analytics empowers users to make informed decisions that can boost sales and improve customer satisfaction. Ideal for store owners who want to optimize their business operations, the app offers the insights necessary to drive growth and success. Whether you're new to data analytics or an experienced user, Meerkat Analytics streamlines the process of interpreting complex data for actionable results.

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Easy utm tracking

Customer demographics insights

Actionable data

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Sendlytics

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"Enhance campaign visibility, track trends, and sync data effortlessly." Show more

Sendlytics is a robust analytics tool designed for merchants and marketing agencies seeking deep insights into customer behaviors and purchase patterns. The app seamlessly integrates with your Shopify store to automatically pull order data, enabling you to calculate Recency, Frequency, and Monetary (RFM) scores. It facilitates efficient customer segmentation by syncing this data with Klaviyo, allowing for personalized targeting and enhanced marketing strategies across email and SMS campaigns. With its intuitive and comprehensive dashboards, you can effortlessly monitor total sales, identify retention trends, and evaluate marketing performance without the hassle of manual data exports. Sendlytics also offers multi-client support, making it an ideal solution for agencies handling multiple brands. Whether you're looking to boost customer retention or improve revenue attribution, Sendlytics equips you with the tools needed for data-driven decision-making.

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Customer segmentation

Sales monitoring

Retention tracking

Order data integration

Campaign visibility

Data sync

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PepperAI ‑ Boss's Helper

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AI assistant for quick insights on products, customers, and sales data. Show more

PepperAI - Boss's Helper is a powerful tool designed to optimize the management of your online store by providing intelligent insights and analytics. It allows you to easily inquire about various aspects of your business through natural language queries such as "Which products are trending this week?" or "How many new customers did I get in the last 7 days?". The app instantly provides access to vital data, encompassing orders, customers, products, and sales without the need for extensive training. By integrating advanced technologies like OpenAI's ChatGPT and GoogleAI's Gemini, PepperAI offers accurate summaries of trends, identification of anomalies, and valuable insights to support informed decision-making. Whether you are assessing product performances or understanding customer behavior, PepperAI ensures a more efficient, smarter, and faster approach to managing your e-commerce operations.

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Anomaly detection

Insight generation

Ai integrations

Natural language chat

Instant data access

Trend summarization

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TestSignal A/B Price & Testing

$79-$799 / Month

8.2

1 Reviews

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Optimize product pricing with A/B tests, easy setup, and no coding required. Show more

Signal: AI Testing & Strategy is an innovative app designed to empower merchants by enabling them to conduct A/B tests on product prices effortlessly. The app allows users to set up multiple testing options, seamlessly track performance, and compare the outcomes to determine the most effective pricing strategy. With comprehensive metrics like conversions and profits, merchants can make informed decisions to enhance their business strategies. The app boasts a user-friendly interface that requires no custom coding for implementation, making it accessible even to those without technical expertise. Additionally, the app supports UTM targeting, allowing for experiments tailored to specific audience groups to better understand customer behavior. Clear, built-in analytics tools provide a straightforward way to monitor and analyze test results, ensuring merchants can readily identify the winning price variants. Signal: AI Testing & Strategy is an essential tool for businesses seeking to optimize pricing and maximize profits through data-driven decisions.

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A/b testing

Easy setup

Performance tracking

No coding

Utm targeting

Variant testing

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Easy Short Link

$9.99-$29.99 / Month

9.1

2 Reviews

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Create short, trackable product URLs and analyze customer interactions easily. Show more

Easy Short Link is a powerful tool designed to simplify the process of creating and sharing product URLs for merchants. This app generates short, clean, and easily shareable links that are perfect for use across various platforms, including social media, email, and advertisements. It offers advanced tracking capabilities, allowing users to monitor clicks, add-to-cart actions, and checkout visits. With these insights, merchants can better understand customer behavior and make informed marketing decisions. The app provides real-time data and analytics through a user-friendly dashboard integrated within Shopify's admin interface. This makes it an essential tool for optimizing marketing strategies and enhancing customer engagement efficiently.

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Track customer interactions

Real-time data insights

Create short urls

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Refly

$49-$249 / Month

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"AI-driven customer service automation across all your business channels." Show more

Refly is an innovative AI-powered application designed to revolutionize customer service for businesses of all sizes. By automating interactions across multiple channels, including Shopify and chat widgets, Refly streamlines customer communication and efficiently manages routine tasks. The app’s seamless integration capabilities connect effortlessly with existing platforms, enhancing your workflow without compromising on service quality. Businesses can benefit from real-time analytics, offering valuable insights into customer behavior, enabling more personalized and effective responses. Refly not only reduces workload and saves time but also ensures exceptional service delivery across diverse customer touchpoints. With Refly, enhance customer satisfaction and optimize your support processes effortlessly.

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Seamless integration

Real-time analytics

Multi-channel support

Ai-powered automation

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Gifty ‑ Gift Wrap & Options

$4.99-$29.99 / Month

6.3

11 Reviews

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The ultimate all in one gift options solution for your store Show more

Gifty - Gift Wrap & Options is an intuitive app designed to enhance the shopping experience by providing gift wrap, personalized messages, and upsell add-on products directly on your storefront and checkout pages. As a completely no-code solution, Gifty seamlessly integrates with any theme, ensuring you can set it up in under 10 minutes without any technical hassle. The app enables customers to add a surprise element to their purchases through customizable gift wraps and heartfelt greetings, tailored for each item or the entire order. Store owners can easily collect personalized gift messages, adding a special touch to the gifts. Additionally, Gifty offers tools to view, track, manage, and analyze customer behavior, helping businesses refine their offerings based on user interactions. This app is perfect for those looking to offer a more personalized shopping experience and tap into the gifting market efficiently.

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Easy setup

No-code solution

Custom messages

Customer tracking

Gift wrap options

Upsell addons

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SurveyFox: Email & SMS Surveys

$100-$400 / Month

8.2

2 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Kainic

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Personalized Products Recommendations & Customers tracking Show more

Kainic-Plugin is a powerful tool designed to enhance your Shopify store by offering intelligent product recommendations, thereby boosting order values and revenue. This app leverages an AI algorithm that has been meticulously trained and improved to ensure higher conversion rates. By analyzing customer behavior, it provides tailored product suggestions that encourage upselling and cross-selling opportunities. Kainic-Plugin not only tracks customer interactions but also allows merchants to specify which types of events they wish to monitor. With its continuously expanding feature set, Kainic-Plugin offers a robust suite for optimized product upsell and recommendation strategies. This ensures a seamless integration into your Shopify setup, enhancing the customer shopping experience while providing valuable insights into purchasing behaviors.

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Ai recommendations

Behavior analysis

Customer tracking

Customizable tracking

Upsell suite

Order value increase

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Ampla Insights

(2.1/5)

3 Reviews

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Make better decisions and understand your business performance Show more

Ampla Insights is a powerful app designed to help store owners understand their customers and drive business growth. With this app, users can easily keep track of essential metrics such as revenue and customer lifetime value, offering a comprehensive view of their store's financial health. The app allows for the tracking of order trends, considering the effects of returns and discounts, so businesses can make informed decisions to optimize profits. Users can delve into customer behavior through cohort analysis, providing deeper insights into purchasing patterns and retention. Additionally, Ampla Insights offers industry comparisons, enabling businesses to gauge their performance against others in the same sector. All insights are presented through clear, user-friendly data visualizations, making complex data accessible and actionable. This app is an essential tool for growing businesses, allowing for strategic decision-making that fuels success.

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Track revenue

Visualize ltv

Analyze cohorts

Order trend tracking

Industry benchmarking

Data visualizations

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Maestra Companion App

9.1

2 Reviews

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Easily launch your store's loyalty program with Maestra, zero coding needed. Show more

The Maestra Companion App is your streamlined solution for integrating your store with Maestra’s robust Customer Data Platform. Designed to launch a comprehensive loyalty program in just minutes, this app removes the hassle of manual setup and complex configurations. It effortlessly automates data synchronization, event tracking, and loyalty program activation, all without requiring any coding skills. Installation is quick and straightforward, as it instantly grants necessary permissions without the need for developer intervention. By embedding Maestra’s JavaScript snippet, you can efficiently capture customer behavior, enabling a deeper understanding of your audience. Empower your business to offer personalized rewards and promotions that engage and retain customers with the click of a button.

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Event tracking

Personalized rewards

Automate data sync

Activate loyalty program

Instant permissions

Javascript snippet

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TapOnIt ‑ Automated SMS & MMS

8.2

1 Reviews

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Boost & recover sales with TapOnIt's SMS/MMS Platform Show more

TapOnIt MMS & SMS Marketing is a powerful tool designed to boost your Shopify store's revenue through automated text messaging. The platform allows merchants to personalize and trigger messages based on specific customer behaviors, such as abandoned shopping carts and purchase milestones, enhancing engagement and conversion rates. By utilizing multi-image and animated MMS, businesses can deliver richer, more compelling content that builds stronger customer relationships. Tailored for any industry, TapOnIt offers a seamless journey from opt-in to checkout, simplifying the process while maintaining high-quality interactions. With features like abandoned cart recovery texts, detailed analytics, and easy-to-use sign-up tools, businesses can effortlessly grow their customer database and recover potentially lost sales. Track your text campaign performance effectively and take advantage of targeted content to deepen connections with your audience. Elevate your marketing strategy and business growth with TapOnIt's robust SMS/MMS platform.

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Abandoned cart recovery

Analytics & reporting

Multi-image mms

Purchase milestone sms

Sign-up & sharing tools

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Ingest Labs

$1999-$899 / Month

8.2

1 Reviews

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Server-side tagging, conversion tracking & attribution Show more

MagicPixel is a powerful tool that enhances the ability of D2C brands to collect first-party data with precision and efficiency. By employing a comprehensive built-in data layer, server-side tagging, and robust first-party identity features, MagicPixel ensures accurate visualization of customer behavior, conversions, and attribution. Its intuitive interface simplifies the management of privacy compliance, aligning with regulations such as GDPR, CCPA/CPRA, CPA, CDPA, and PIPEDA, while also offering real-time event monitoring for all pixels and analytics. With over 80 server-side templates available for seamless media and analytics integrations, businesses can effortlessly maintain the quality of their data infrastructure. MagicPixel provides proactive real-time alerts for any tag validation failures or provider-side issues, ensuring continuous optimization of data tracking and performance. Key features include tracking of essential conversion events like Add to Cart and Purchase, making it an indispensable tool for data-driven decision-making and strategy.

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Real-time alerts

Conversion tracking

Privacy compliance

Conversion events

Server-side tagging

Data layer

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Expedify

7.4

2 Reviews

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Drive sales with email marketing, WhatsApp, and SMS Show more

Expedify is a cutting-edge application tailored for eCommerce businesses, designed to automate marketing and deliver comprehensive analytics effortlessly. By integrating seamlessly with your online store, Expedify empowers you to craft personalized customer journeys based on real-time behavior, allowing for precision targeting and heightened engagement. Users can track interactions and optimize marketing campaigns with powerful insights, all consolidated in a user-friendly platform. Expedify's omnichannel marketing capabilities ensure maximum reach and consistent messaging across multiple platforms. The platform’s advanced analytics provide real-time insights, enabling data-driven decisions to propel your business forward. Expedify serves as an all-in-one solution for businesses aiming to enhance growth and foster deeper connections with their customers.

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Real-time analytics

Sms marketing

Email marketing automation

Whatsapp campaigns

Campaign optimization

Personalized journeys

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Conversion Companion

$20-$30 / Month

8.2

28 Reviews

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Revolutionise your checkout experiences Show more

Conversion IQ is a powerful tool designed to drive eCommerce growth by offering advanced insights into customer behavior. With FEROs’ sophisticated analytics dashboard, businesses can make informed and agile decisions. Dive into detailed analyses to understand why customers abandon their shopping carts, and uncover actionable strategies to prevent it. By gaining deeper insights into customer preferences, you can identify abandonment trends and implement targeted solutions that enhance the shopping experience and increase checkout conversions. The app consolidates critical metrics into a user-friendly dashboard, providing an in-depth view of sales, conversion rates, authorizations, and cart abandonment statistics. Conversion IQ also offers suggested improvements and run forecast simulations, allowing businesses to predict the impact of their strategies and optimize their eCommerce approach effectively.

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Customer behavior insights

Analytics dashboard

Actionable strategies

Cart abandonment analysis

Forecast simulations

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

FINCORY

Mapp Cloud

Quick Suggest

LiveSession Replays & Heatmaps

xRay: Product Analytics

Meerkat Analytics

Sendlytics

PepperAI ‑ Boss's Helper

TestSignal A/B Price & Testing

Easy Short Link

Refly

Gifty ‑ Gift Wrap & Options

SurveyFox: Email & SMS Surveys

Kainic

Ampla Insights

Maestra Companion App

TapOnIt ‑ Automated SMS & MMS

Ingest Labs

Expedify

Conversion Companion