Shopify Customer behavior apps 2026

Easy Short Link

$9.99-$29.99 / Month

9.1

2 Reviews

Create short, trackable product URLs and analyze customer interactions easily. Show more

Easy Short Link is a powerful tool designed to simplify the process of creating and sharing product URLs for merchants. This app generates short, clean, and easily shareable links that are perfect for use across various platforms, including social media, email, and advertisements. It offers advanced tracking capabilities, allowing users to monitor clicks, add-to-cart actions, and checkout visits. With these insights, merchants can better understand customer behavior and make informed marketing decisions. The app provides real-time data and analytics through a user-friendly dashboard integrated within Shopify's admin interface. This makes it an essential tool for optimizing marketing strategies and enhancing customer engagement efficiently.

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Track customer interactions

Real-time data insights

Create short urls

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TapOnIt ‑ Automated SMS & MMS

8.2

1 Reviews

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Boost & recover sales with TapOnIt's SMS/MMS Platform Show more

TapOnIt MMS & SMS Marketing is a powerful tool designed to boost your Shopify store's revenue through automated text messaging. The platform allows merchants to personalize and trigger messages based on specific customer behaviors, such as abandoned shopping carts and purchase milestones, enhancing engagement and conversion rates. By utilizing multi-image and animated MMS, businesses can deliver richer, more compelling content that builds stronger customer relationships. Tailored for any industry, TapOnIt offers a seamless journey from opt-in to checkout, simplifying the process while maintaining high-quality interactions. With features like abandoned cart recovery texts, detailed analytics, and easy-to-use sign-up tools, businesses can effortlessly grow their customer database and recover potentially lost sales. Track your text campaign performance effectively and take advantage of targeted content to deepen connections with your audience. Elevate your marketing strategy and business growth with TapOnIt's robust SMS/MMS platform.

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Abandoned cart recovery

Analytics & reporting

Multi-image mms

Purchase milestone sms

Sign-up & sharing tools

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Conversion Companion

$20-$30 / Month

8.2

28 Reviews

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Revolutionise your checkout experiences Show more

Conversion IQ is a powerful tool designed to drive eCommerce growth by offering advanced insights into customer behavior. With FEROs’ sophisticated analytics dashboard, businesses can make informed and agile decisions. Dive into detailed analyses to understand why customers abandon their shopping carts, and uncover actionable strategies to prevent it. By gaining deeper insights into customer preferences, you can identify abandonment trends and implement targeted solutions that enhance the shopping experience and increase checkout conversions. The app consolidates critical metrics into a user-friendly dashboard, providing an in-depth view of sales, conversion rates, authorizations, and cart abandonment statistics. Conversion IQ also offers suggested improvements and run forecast simulations, allowing businesses to predict the impact of their strategies and optimize their eCommerce approach effectively.

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Customer behavior insights

Analytics dashboard

Actionable strategies

Cart abandonment analysis

Forecast simulations

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Bony Automatic Discount App

1 Reviews

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Automate discounts with if-then rules; tailored offers for every shopper. Show more

Bony Automatic Discount App empowers businesses to master their discount strategy using highly customizable if-then rules. This app enables you to set multiple conditions based on customer tags, purchase history, cart contents, or geographic location, automatically applying the ideal discount when criteria are fulfilled. With its intuitive interface, users can combine AND/OR logic to establish complex discount rules without any need for coding expertise. Whether you aim to offer a warm welcome to first-time buyers or reward loyal VIP customers, Bony creates dynamic automated campaigns that adapt to customer behavior and shopping patterns. Additionally, it supports a variety of discount types, including percentage cuts, fixed amounts, and free shipping, offering comprehensive flexibility. The app not only allows targeting shipping method-specific discounts but also offers a straightforward setup process just within a few clicks. Designed for ease and efficiency, it enhances the shopping experience while optimizing your promotional efforts.

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Automated discounts rules

Sophisticated rule logic

Behavior-responsive campaigns

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Clarity + GDPR Cookies Consent

$1-$15 / Month

8.2

2 Reviews

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Set up Microsoft Analytics effortlessly without coding Show more

Clarity is a powerful app designed to seamlessly integrate Clarity Analytics with your Shopify store, allowing merchants to effortlessly monitor customer behavior. With Clarity, you can record user activity and track visitor interactions without the need for any coding expertise, making it perfect for merchants who want quick insights into customer journeys. The app's user-friendly interface ensures a straightforward setup and immediate tracking, giving you instant access to valuable analytics. Regular automatic updates mean Clarity continuously evolves, improving its features and capabilities without any manual intervention. By utilizing Clarity, merchants can enhance their store's performance and customer engagement through informed, data-driven decisions.

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User-friendly interface

Automatic updates

No coding setup

Record user activity

Track visitor behavior

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Confirmation IQ

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Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.

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Real-time analytics

Seamless shopify integration

Customizable survey design

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Mapp Cloud

8.2

1 Reviews

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Insight-led Customer Engagement and E-Commerce Analytics Show more

Mapp Cloud is a comprehensive marketing solution that enables businesses to unify all customer data within Mapp's cutting-edge marketing cloud. By integrating seamlessly with both Mapp Engage and Mapp Intelligence, users can efficiently manage and analyze customer information to send targeted omni-channel communications. The app offers robust features such as customer data synchronization, allowing automatic data transfer to the platform, and real-time triggers for launching omni-channel campaigns. With e-commerce analytics, businesses can visualize revenue attribution and uncover trends, gaining valuable insights into customer behavior. Mapp Cloud also empowers users with on-site marketing tools like personalized recommendations, pop-ups, and banners, optimizing engagement and conversion rates. Whether you're looking to deepen your customer understanding or enhance your marketing strategies, Mapp Cloud provides the tools and insights needed to elevate your business potential.

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Customer insights

Customer data synchronisation

Omni-channel campaigns

E-commerce analytics

On-site marketing

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Matchify ‑ Similar Products

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Smart recommendations app: Enhance discovery and increase sales with Matchify. Show more

Matchify - Similar Products is an advanced recommendation engine designed specifically for online stores to enhance product discovery and drive sales. This app empowers merchants to present relevant and similar product recommendations across their website using dynamic and fully customizable rules. Its lightweight design ensures a seamless integration and easy configuration, allowing store owners to promote products that resonate with customers' interests and shopping behaviors. With rule-based product recommendations, Matchify offers flexibility in placement and customizability to match the store's existing theme. The app features an intuitive setup process, enabling merchants to easily implement and adjust recommendations with just a few clicks. Perfect for boosting customer engagement and increasing conversion rates, Matchify is a powerful tool for any online retailer looking to optimize their product offerings.

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Customizable design

One-click setup

Flexible placement

Dynamic rules

Rule-based recommendations

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SubVerse: AI Sales & Support

$49-$199 / Month

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AI-driven sales and support: personalized interactions, instant setup, seamless integration. Show more

SubVerse: AI Sales & Support is a cutting-edge application designed to prevent revenue loss from missed calls by utilizing AI agents that manage all customer support interactions. This app enhances customer experience by personalizing every interaction based on order history and customer behavior, eliminating the need for hiring additional staff to facilitate business growth. It integrates seamlessly with your store, making installation and usage possible within minutes, without any coding required. SubVerse not only ensures no customer inquiry goes unanswered but also aids in recovering abandoned carts through automated voice follow-ups with potential buyers. The app features a smart dashboard, providing analytics to track agent performance and optimize customer engagement. Elevate your customer interactions to the next level with AI-driven conversations tailored to your business needs.

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Seamless integration

Smart analytics

Instant setup

Personalized outreach

Automated support

Ai voice agents

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QuickCEP: Live Chat&AI Chatbot

$99-$899 / Month

7.9

61 Reviews

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Improve Conversion Rate by QuickCEP AI Chatbots Show more

QuickCEP: Live Chat & AI Chatbot is a powerful tool designed to elevate customer service and increase sales for e-commerce businesses. This app features AI chatbots that provide continuous, 24/7 support, ensuring that customer queries are resolved promptly at any time. With its omnichannel live chat functionality, QuickCEP consolidates messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop, making it easier for businesses to manage customer interactions from a single interface. QuickCEP not only facilitates seamless communication but also tracks customer behavior in real time, offering valuable insights for businesses. By leveraging data from the Customer Data Platform (CDP), businesses can create segmented, targeted marketing campaigns, including email direct marketing (EDMs) and pop-ups, to enhance customer engagement and conversion rates. Designed for easy integration with Shopify, QuickCEP empowers e-commerce businesses to deliver personalized customer experiences that drive success.

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Shopify integration

Real-time tracking

Ai chatbots

Omnichannel live chat

Customer data platform

Targeted campaigns

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Meerkat Analytics

$16-$99 / Month

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See where sales come from. Understand your customers. Show more

Meerkat Analytics is a powerful tool for Shopify merchants seeking to enhance their store's performance. This app provides simplified UTM tracking, allowing users to easily identify the origins of their sales and understand the effectiveness of their marketing campaigns. By leveraging AI-driven insights, it unlocks detailed customer demographic information, helping merchants tailor their strategies to better meet their customers' needs. With its focus on presenting clear and actionable data, Meerkat Analytics empowers users to make informed decisions that can boost sales and improve customer satisfaction. Ideal for store owners who want to optimize their business operations, the app offers the insights necessary to drive growth and success. Whether you're new to data analytics or an experienced user, Meerkat Analytics streamlines the process of interpreting complex data for actionable results.

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Easy utm tracking

Customer demographics insights

Actionable data

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Sendlytics

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"Enhance campaign visibility, track trends, and sync data effortlessly." Show more

Sendlytics is a robust analytics tool designed for merchants and marketing agencies seeking deep insights into customer behaviors and purchase patterns. The app seamlessly integrates with your Shopify store to automatically pull order data, enabling you to calculate Recency, Frequency, and Monetary (RFM) scores. It facilitates efficient customer segmentation by syncing this data with Klaviyo, allowing for personalized targeting and enhanced marketing strategies across email and SMS campaigns. With its intuitive and comprehensive dashboards, you can effortlessly monitor total sales, identify retention trends, and evaluate marketing performance without the hassle of manual data exports. Sendlytics also offers multi-client support, making it an ideal solution for agencies handling multiple brands. Whether you're looking to boost customer retention or improve revenue attribution, Sendlytics equips you with the tools needed for data-driven decision-making.

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Customer segmentation

Sales monitoring

Retention tracking

Order data integration

Campaign visibility

Data sync

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ScanOwl ‑ QR Code Generator

6.2

2 Reviews

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Dynamic QR codes with unlimited scans and real-time analytics. Show more

ScanOwl - QR Code Generator is specifically designed for Shopify merchants looking to boost customer engagement and streamline their marketing efforts. With this app, users can effortlessly create unlimited dynamic QR codes that can direct customers to specific product pages, checkout processes, shopping carts, or any custom URL, while maintaining the flexibility to update these targets as needed. By offering the ability to match QR codes with your brand’s identity, ScanOwl ensures a cohesive marketing experience. One of its standout features is comprehensive scan tracking, which provides merchants with valuable insights into customer behavior, helping to optimize marketing strategies. Moreover, merchants can generate QR codes preloaded with products for seamless checkout and cart experiences. Real-time tracking of QR code performance allows for timely adjustments to keep marketing campaigns effective and engaging. With ScanOwl, Shopify merchants can easily leverage the power of QR codes to drive sales and enhance customer interactions.

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Real-time analytics

Brand customization

Dynamic qr codes

Scan tracking

Customize targets

Preloaded products

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Marsello: Loyalty, Email, SMS

$60-$120 / Month

6.7

162 Reviews

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Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

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Marketing automation

Vip tiers

Product recommendations

Custom rewards

No-code setup

Email campaigns

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BundleJoy: Build a Box

$14.99 / Month

6.1

6 Reviews

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Create customizable Build-a-Bundle and Build-a-Kit bundles Show more

BundleJoy - Bundles and Kits is an innovative app designed for merchants aiming to enhance their sales strategy by providing customizable bundle options to their customers. It offers two primary features: Build-a-Bundle and Build-a-Kit. With Build-a-Bundle, customers have the flexibility to create personalized product packs and benefit from exclusive discounts, encouraging more frequent and higher-value purchases. Build-a-Kit allows customers to select one product from multiple categories, enabling them to curate a comprehensive kit to suit their preferences. The app also includes real-time analytics, providing merchants with valuable insights into bundle views and customer interactions, which can be used to refine and optimize sales strategies for increased engagement. Additionally, customizable banners are available to help merchants effectively showcase their bundle offerings, ensuring visibility and appealing presentation. By utilizing BundleJoy, merchants can gain a competitive edge in delivering personalized shopping experiences and maximizing sales opportunities.

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Real-time analytics

Customizable bundles

Customizable banners

Build-a-kit option

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Expedify

7.4

2 Reviews

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Drive sales with email marketing, WhatsApp, and SMS Show more

Expedify is a cutting-edge application tailored for eCommerce businesses, designed to automate marketing and deliver comprehensive analytics effortlessly. By integrating seamlessly with your online store, Expedify empowers you to craft personalized customer journeys based on real-time behavior, allowing for precision targeting and heightened engagement. Users can track interactions and optimize marketing campaigns with powerful insights, all consolidated in a user-friendly platform. Expedify's omnichannel marketing capabilities ensure maximum reach and consistent messaging across multiple platforms. The platform’s advanced analytics provide real-time insights, enabling data-driven decisions to propel your business forward. Expedify serves as an all-in-one solution for businesses aiming to enhance growth and foster deeper connections with their customers.

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Real-time analytics

Sms marketing

Email marketing automation

Whatsapp campaigns

Campaign optimization

Personalized journeys

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G: Session Replay Checkout

8.2

1 Reviews

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Optimize sales with session replay, cart recovery, and actionable analytics. Show more

Blockify Records & Replay is an invaluable tool for e-commerce businesses aiming to enhance customer engagement and increase sales. This app offers session replay capabilities, allowing you to meticulously track and analyze customer behavior, thereby uncovering potential sales blockers and optimizing user experience (UX). By understanding how users navigate through your store, you can effectively identify reasons for cart abandonment and employ strategies for cart recovery, ultimately boosting your conversion rates. The app also focuses on refining cross-sell and upsell techniques, ensuring a higher average order value (AOV). Integrated light fraud detection adds an extra layer of security without compromising on performance, ensuring that the shopping experience remains seamless and secure. With real-time insights and actionable analytics, Blockify Records & Replay empowers businesses to make informed decisions and improve their checkout performance continuously.

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Real-time insights

Session replay

Cart recovery

Checkout optimization

User behavior analysis

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Upselly • Upsell & Addon items

$19.99-$69.99 / Month

7.1

16 Reviews

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Boost average order value by offering upsells and add-on items Show more

Upselly is a powerful app designed for Shopify stores to enhance sales through targeted upsell and addon item suggestions. By leveraging customer behavior and purchase history, Upselly provides personalized offers directly on the product page, effortlessly boosting your revenue. The app supports both manual and automatic upsell recommendations, allowing you to fine-tune suggestions to fit your store’s unique strategy. With built-in analytics and reporting tools, you can monitor the effectiveness of your upsell campaigns and make informed, data-driven decisions. Upselly’s intuitive user interface ensures a quick setup, so you can start maximizing your sales potential without hassle. Additionally, the app seamlessly integrates with your store’s theme, automatically matching recommended product colors and displaying both standard and discounted pricing. Enhance your customers' shopping experience and increase your profits with Upselly.

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User-friendly interface

Analytics and reporting

Manual recommendations

Personalized offers

Targeted upsell suggestions

Automatic suggestions

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MetricXpert

$29.99 / Month

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The Ultimate UTM Tracking and Sales Monitoring Solution! Show more

MetricXpert is a powerful tool designed to maximize your Shopify store's potential by providing comprehensive performance insights. With its UTM tracking integration, merchants can effectively identify the sources of their traffic and determine the most efficient marketing channels, allowing for optimized strategies and improved return on investment. The app's robust order monitoring features offer valuable insights into customer purchase behavior and product sales trends, enabling data-driven decision-making to boost sales and profitability. MetricXpert also excels in customer segmentation, allowing you to categorize customers based on various criteria for tailored marketing efforts. Additionally, it provides strategic guidance on budget allocation by offering insights into channel performance, ensuring resources are utilized efficiently. By understanding customer behavior and optimizing marketing strategies, MetricXpert becomes your key to unlocking e-commerce success on Shopify.

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Customer segmentation

Order monitoring

Utm tracking integration

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L‑Offer : limited discount app

$4.99 / Month

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Limited Discounts to Prevent Cart Abandonment Show more

L-Offer is a dynamic app designed to enhance your e-commerce strategy by addressing cart abandonment in real-time. Our app cleverly identifies customers who are hesitant to complete their purchases and presents them with compelling, limited-time discounts, effective for just 30 minutes. This timely incentive encourages decisive action from potential buyers, boosting your conversion rates. With features like customizable pop-ups and notification bars, L-Offer seamlessly integrates into your online store, ensuring a personalized shopping experience. The app harnesses customer behavior analytics to automate the issuance of coupons, making it a powerful tool in preventing cart abandonment, especially for guest users. Improve your sales and secure more successful transactions with L-Offer, your partner in strategic discounting.

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Customizable pop-ups

Automatic coupons

Behavior-based offers

Countdown display

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Shopify Customer behavior apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 68 Apps

Easy Short Link

TapOnIt ‑ Automated SMS & MMS

Conversion Companion

Bony Automatic Discount App

Clarity + GDPR Cookies Consent

Confirmation IQ

Mapp Cloud

Matchify ‑ Similar Products

SubVerse: AI Sales & Support

QuickCEP: Live Chat&AI Chatbot

Meerkat Analytics

Sendlytics

ScanOwl ‑ QR Code Generator

Marsello: Loyalty, Email, SMS

BundleJoy: Build a Box

Expedify

G: Session Replay Checkout

Upselly • Upsell & Addon items

MetricXpert

L‑Offer : limited discount app