Support is very slow, the app does not load the prices and the price is far too expensive. I now have an alternative that covers everything and is much less complicated, without taking hours to get an answer from support. If I pay 150 euros a month, I expect direct live support. During the time the support answered me, I simply switched the app.

Lifetimely has been a core app in analyzing our strategic metrics on Shopify. The Lifetimely team, and Alain S specifically, has taken a keen interest in our business and learnings, and we've worked together on deeper insights gleaned from their data. This has been a great partnership and value-add to our business.

Lifetimely is an incredibly valuable tool that all small businesses should use when trying to understand lifetime value. Their team is communicative, incredibly knowledgable, and provide insightful, useful, and incredibly valuable tools to help us grow with the customers we have. I cannot say enough good things about this company/tool.

Lifetimely is the best app for cohort analysis, hands down. If you're an email marketer and/or performance marketer and you don't use Lifetimely, you're leaving a lot of money on the table

Insights are very helpful! We're able to get an in depth look into our customer and their purchase behaviors - what product encouraged the first order, the next etc. Also the cohort analysis on LTV was great. We're able to see which month's marketing helped us bring the highest overall LTV. Also the help from their support team is next level! We're able to clearly see benchmarks and how we compare. A must need in everyone's tech stack.

Very good software, essential to run a profitable online shop! You can view your profit, blended ROAS and so on. Shoutout to Amar, outstanding customer support :-)

I've been using lifetimely for years now and i love how deep you can dive into the numbers and product journey. The team has always been really responsive with any questions and very helpful. I also use this for a quick check on profitability w/ regard to adspend and new customers.

Our rep, Alain, is incredibly attentive, responsive, and knowledgeable. Any time our team has a reporting need or question, he is always ready to schedule a call and walk us through the data with patience and expertise. His commitment to ensuring we have the insights we need is truly exceptional. You don’t often find that level of white-glove service anymore, and it makes a world of difference in our experience. We’re grateful to have Lifetimely as a partner!

This app used to work really well until recently that we've been getting a lot of inaccurate data. Now we need to double check everything which is becoming a problem.

Great customer support. I used the the app for a while, and it helped me organize everything in one place.