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Customer reviews: Lifetimely LTV & Profit by AMP

Develop by Shopify

Reviews (409)

Overall rating
4.6

What Merchants Think

The app "Lifetimely LTV & Profit by AMP" has generally positive feedback from merchants. Users appreciate its ability to unlock actionable insights and simplify financial tracking. The customer support, especially from individuals like Alain Sandenbergh and Amar, is frequently highlighted as a standout feature. However, some customers have faced issues with data accuracy and express frustration over certain aspects of the support experience.

Key Strengths

  • Intuitive dashboard that provides a clear view of profits and customer lifetime value.
  • Real-time profit tracking and automated reports save significant time.
  • Seamless integration with major platforms like Google and Facebook.
  • Top-notch customer support, often praised for promptness and effectiveness.
  • Offers a variety of pricing plans suitable for businesses of all sizes.

Common Concerns

  • Recent issues with data accuracy, leading to the need for double-checking.
  • Problems when using a post-purchase upsell, impacting the reliability of figures.
  • Some users report difficulties in getting responses from customer support during trial periods.
  • Concerns over pricing being too high for some users' expectations.

Final Thoughts

Lifetimely LTV & Profit by AMP is a powerful tool for Shopify store owners looking to improve financial insight and customer behavior analysis. While generally well-received for its comprehensive features and excellent customer support, some users have encountered data accuracy issues and high costs. Overall, it remains a recommended app for its strategic benefits to business growth.

Perfect Game Apparel

Oct 27, 2025  on Shopify

We’ve been using Lifetimely for a while now, and it’s easily one of the most valuable tools in our e-commerce stack. The insights into LTV and cohort behavior have completely changed how we look at customer retention and acquisition. The dashboards are intuitive, and the data is both actionable and easy to communicate across teams. Huge shoutout to Alain, our rep — he’s been phenomenal. Always quick to respond, deeply knowledgeable, and genuinely invested in helping us get the most out of the platform. It’s rare to find that level of support these days. If you care about understanding your customers and driving smarter growth, Lifetimely is a must-have.

Dermazen

Oct 23, 2025  on Shopify

This app has been our guiding light through our first 4 years of business. Having real time financial data while scaling a start up imperative. The customers support is amazing and the product is an essential part of our business. Thanks Lifetimely, you're a life saver!

Shock Surplus

Oct 21, 2025  on Shopify

There a few apps on Shopify that provide valuable intel, advice, data, and strategy. Lifetimely is one of them. I have worked with them for 4 years, and can tell you that my business moves forward as a result of using lifetimely. Most meets on your calendar get an eyeroll, particularly with the apps you use, but Lifetimely meetings I always look froward to. Working with people like Alain from Lifetimely, have helped us find the diamonds in the ruff of our data. I cannot say enough good things. Sign up and get a demo going. You will not regret it.

Joy Creative Shop

Oct 21, 2025  on Shopify

I LOVE lifetimely. I have been using it for years. It is such a powerful tool that allows me to understand my consumers more, purchasing behavior and where we should be spending money, product innovation and more. I am especially excited for their new AI cortex feature. It is a game changer.

Calming Co.

Oct 14, 2025  on Shopify

I use this app every month for Cohort report and to update my forecast. Great tool and a super responsive team!!

Edward Ventures International LLC

Sep 26, 2025  on Shopify

We recently discovered the podcast Chew on This! and were immediately impressed by the features offered through the Lifetimely app. The platform truly provides value for every member of the team: -The Website Manager -The Marketing and Social Media team -The Financial Manager (a rare occurrence for tools of this kind) Lifetimely delivers a comprehensive view of your business by providing daily, weekly, monthly, and yearly performance insights. One of its most valuable features is the detailed reporting on subscription drop-off rates, which is essential for long-term planning. I am particularly looking forward to future enhancements to the Amazon reporting functionality. If you are seeking an all-in-one tool that offers a clear and complete overview of your business performance, I highly recommend Lifetimely for any e-commerce team!

Tinnigone

Sep 26, 2025  on Shopify

Christian was very patient and understanding of my lack of accounting knowledge! He explained everything perfectly so I could grasp it! (I have limited knowledge on computers and apps- not tech savvy) Christian is an important asset to his team at Lifetimely!!

activé FiberShake Romania

Sep 03, 2025  on Shopify

Extremely useful app, getting tons of value from it on where we should focus for the further growth of. our bussiness.

carnivoro

Sep 02, 2025  on Shopify

This is a review for the lifetimely amazon add on (which is as expensive as the shopify plugin). While the shopify Plugin works quite well, the amazon plugin is just buggy. We are in contact with support for months, they promised they fixed it after we canceled the plan and then being right back at buggy land... Would be nice to have your analytics in one place, cause the shopify version works quite well, but I think we are going shopping somewhere else...

Kidslation

Aug 30, 2025  on Shopify

This app is very useful for visualizing the profit and loss structure of a business and making speedy management decisions. The support response is also sincere and reliable.

The Collagen Co.

Aug 27, 2025  on Shopify

Lifetimely has been a powerful and high-impact tool for The Collagen Co. It cuts through the complexity of growth and gives us the clarity we need to be more effective. The LTV and cohort analysis dashboards are incredibly powerful, allowing us to pinpoint exactly where to focus our efforts for profitable growth. If you're a growing ecommerce brand on Shopify, Lifetimely is a must-have.

Oliver Pluff & Co

Aug 27, 2025  on Shopify

We were recommended this app by our marketing team and it has been extremely insightful! Customer service is great as well; they continue to refine the capabilities and provide additional insights.

Soulara

Aug 25, 2025  on Shopify

Lifetimely has been a game-changer for our store’s analytics. The LTV and cohort reporting give us visibility into customer value that Shopify’s native dashboards simply don’t provide. The ability to break down CAC vs. LTV across channels has made our media spend decisions far more data-driven. The setup was straightforward, the integrations (Shopify, ad platforms, Klaviyo) work seamlessly, and the dashboards are intuitive. Support is responsive and helpful, which makes a huge difference. If you want to understand your retention and profitability properly, this is the best tool I’ve found. Highly recommended.

Sightglass Coffee

Aug 21, 2025  on Shopify

Lifetimely makes our decision-making process so much easier. Can't recommend enough if you want to understand your customers and their journey very quickly and easily.

The Collagen Co SG

Aug 14, 2025  on Shopify

Lifetimely has been an absolute game changer for our business. The insights are clear, actionable, and easy to understand, and the support team is always helpful and responsive.

ZipMAE Swimwear

Aug 06, 2025  on Shopify

Fantastic app! It provides clear and accurate financial insights for my business. The support team is also incredibly responsive and helpful, highly recommended!

KEUTEK

Aug 02, 2025  on Shopify

We have been using Lifetimely for years. We use both ShipStation and ShipBob for shipping, and when a shipment is split between them, the app does not combine shipping costs to provide the actual shipping cost. Our COGS are not accurate anymore, and we are not happy.

Chef Preserve

Jul 09, 2025  on Shopify

STAY AWAY FROM AMP!!! AMP’s strategy is buying great apps with fair pricing and turning them into sh***y apps that they charge an arm and a leg for. You can disregard all previous positive reviews—most of them are from when Karri (the founder) was still running the app. Luckily for him, he sold it (hope it was a good exit), but for merchants, it’s been a catastrophe. We’ve been getting inaccurate data from our Google Ads and Amazon ad spend. Honestly, I can’t trust this app for our daily numbers anymore, and we’ll be switching to another solution. The price isn’t even the main issue. The real problem is the support. I’ve had to open 30 chats and send 10 emails just to get basic issues addressed. Back when Karri ran the app, he had a solo coder from India who was a machine—he’d fix my issues in 5 minutes. Now, it's just bloated bureaucracy. They’ve likely overhired people who have no idea what they’re talking about. They’re asking me for hundreds of screenshots just to even begin looking into a problem. And it’s been 20 days since I first reported the issue—still no resolution. I’m paying them $600/month because of their volume-based pricing (which is a rip-off), and they’re treating me like crap. Under Karri, I was paying $30/month and getting fixes in minutes. I’ve spent more time arguing with them than actually working on my business. I’m done—I’m switching to something else.

Sellsbydanchic

May 23, 2025  on Shopify

Support is very slow, the app does not load the prices and the price is far too expensive. I now have an alternative that covers everything and is much less complicated, without taking hours to get an answer from support. If I pay 150 euros a month, I expect direct live support. During the time the support answered me, I simply switched the app.

Bombshell Sportswear

May 01, 2025  on Shopify

We love Lifetimely. We've been given an amazing CSM, Alain, who goes above and beyond for our account. Also a great source of truth when it comes to understanding our funnel performance and LTV.

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