Anjali provided outstanding support in resolving a stressful billing issue. I was mistakenly charged $38 for an app I'd already canceled, with an automatic retry scheduled for the next day. Anjali stepped in immediately, offered clear solutions, and processed $38 in app credits on the spot. Thanks to her quick action and seamless coordination with Shopify, my bill was reduced to just $1 and resolved within minutes. Professional, efficient, and highly empathetic—exactly what you hope for in customer support. The whole team (including Piyush) handled this with great care. Highly recommended!

The customer support team responded quickly, provided clear and detailed explanations, and was very friendly. All of my questions were thoroughly answered.

Great customer service really quick and helpful which is so important. Otherwise great app and easy once it is set up.

Staff memebrs are very helpfull, shout out to Yash who helped me today, as a start up myself sometimes it is difficult to find the right email platform as I don't have a huge base to start from, but Yash helped me find the best solution today for my bussiness needs and I am very excited to try the new plan :) Also the AI chat bot is very helpful, but I got conected with Yash in under 2 min which was fantastic. Elina

PushOwl and Brevo together seem like a pretty solid and well-thought-out marketing system. I’ve just started using it, and so far so good! We did run into a few bumps, but the online chat support team was fantastic (shout out to Anjali) and helped us with every question we had. I’d definitely recommend this app.

Piyush è stato un supporto gentile e tecnico allo stesso tempo. Paziente e di grande aiuto Pure psicologo ha sentito la mia ansia e mi ha guidato GRAZIE

Anijali è stata un supporto gentile e tecnico allo stesso tempo Pure psicologo ha sentito la mia ansia e mi ha guidato GRAZIE

If you're installing for the first time and have multiple Brevo accounts, make sure you are logged in to the right account before you start! I accidentally connected the wrong account to my store and then made a complete mess trying to fix it, but support was super helpful and quick to respond. I spoke to Anjali, who I would give 20/10 stars if I could!

Really fast and awesome support via chat. All my questions were solved within minutes - thank you very much.

Raul è stato un supporto gentile e tecnico allo stesso tempo Pure psicologo ha sentioto la mia ansia e mi ha guidato GRAZIE