Nayan, was such a super star helping me getting my subscriber problem sorted. He patiently explained everything and got back to me for an additional enquiry. best support

amazing and fast customer service! i highly recommend. There are also a lot of features that's included that makes the whole shopping experience for customers very seamless.

Yash was super helpful to connect my Shopify website and make everything smooth and efficient ! Thanks a lot for the great service.

Best Marketing suite! I tried so many, and this one is definitely the best (by far), best price, and more importantly, best customer service (special shoutout to Hari). If you have any issue, you have a chat available pretty much every time, and the possibilities are endless. HIGHLY RECOMMENDED!

Yash was a big help, explained everything, showed examples, make sure I understood the lingo, totally awesome experience. Now I just need to get my other apps setup and my shopify experience will be complete

Just installed the App, Seamless DNS setup, nice interface everything clear and great quick responsive support. So I can definitely recommend :)

CS is super slow. The sign up is a mess with Brevo vs Pushowl. I first signed up on Brevo using my personal email. When I input my shop URL, it made me install the Shopify app. Which I did. But this seemed to have created a separate account under PushOwl because the email for Shopify was different. And now, without knowing the different accounts existed, after I kept working directly on Brevo, paid the first subscription, did all my CNAME verification, imported data from Mailchimp and after sending my first email, the CS told me I need to cancel the Brevo account, and use the PushOwl account. That is when I noticed this account thing is really messed up with this service. So confusing. And CS does not respond. I have to wait a day to get a simple reply.

Outstanding Support from Harish! Harish went above and beyond during our support session. Not only did he help me resolve my issues and answer all of my questions, but he also introduced me to features I didn’t even know were available! He was kind, friendly, courteous, and incredibly patient throughout the entire process. I truly appreciated his support—it made a big difference. 5 stars without a doubt! Highly recommend!

We just switched from Klaviyo to Brevo/PushOwl—mainly for price, but also because we were running into some deliverability issues and weren’t getting the support we needed. We haven’t even sent a single email through Brevo yet, but based on the onboarding experience alone, I couldn’t be happier with the decision. Aritra was our onboarding specialist, and hands down, it was the best customer support experience I’ve had in my entire career. He didn’t just help us get set up—he gave me a full crash course on email deliverability and genuinely went above and beyond to make sure we were set up for success. Oh, by the way, the call was at 2am his time. That level of commitment is rare, and it honestly blew me away. Aritra is an absolute rockstar, and if this is the kind of support Brevo offers, I’m excited for what’s ahead.

I had the wonderful pleasure of getting help from Harish, who guided me through the service and some pretty complex issues regarding importing lists and making sure everything worked before a big launch. He has been extremely helpful, knowledgeable and went way and beyond to help us, and has been a very important factor in the succesful transition to PushOwl/Brevo from another provider. Warmly recommended!