Rahul was incredibly helpful in making sure our Shopify sync was set up correctly and that our contacts migrated smoothly from Klaviyo. His communication was clear, responsive, and thoughtful — and he even took the time to hop on a call to walk through my questions. Feeling confident and excited to get started with Brevo!

Big fan of the platform for pop ups and emails and for the support from Arani Das! Brevo and PushOwl are intuitive and well designed. Thanks!

Anjali provided outstanding support in resolving a stressful billing issue. I was mistakenly charged $38 for an app I'd already canceled, with an automatic retry scheduled for the next day. Anjali stepped in immediately, offered clear solutions, and processed $38 in app credits on the spot. Thanks to her quick action and seamless coordination with Shopify, my bill was reduced to just $1 and resolved within minutes. Professional, efficient, and highly empathetic—exactly what you hope for in customer support. The whole team (including Piyush) handled this with great care. Highly recommended!

The customer support team responded quickly, provided clear and detailed explanations, and was very friendly. All of my questions were thoroughly answered.

This is truly a very good platform. My wife & I are older and starting a 'retirement' business. Using Brevo PushOwl for a short time, I was able to send an email campaign using their handy tools very quickly. The email looks very professional and not like some old guy hacked his way through it. That right there has me hooked and now I am all in, Oil City Soapery will only be using the Brevo PushOwl app for all our marketing.

Great customer service really quick and helpful which is so important. Otherwise great app and easy once it is set up.

Staff memebrs are very helpfull, shout out to Yash who helped me today, as a start up myself sometimes it is difficult to find the right email platform as I don't have a huge base to start from, but Yash helped me find the best solution today for my bussiness needs and I am very excited to try the new plan :) Also the AI chat bot is very helpful, but I got conected with Yash in under 2 min which was fantastic. Elina

PushOwl and Brevo together seem like a pretty solid and well-thought-out marketing system. I’ve just started using it, and so far so good! We did run into a few bumps, but the online chat support team was fantastic (shout out to Anjali) and helped us with every question we had. I’d definitely recommend this app.

Piyush è stato un supporto gentile e tecnico allo stesso tempo. Paziente e di grande aiuto Pure psicologo ha sentito la mia ansia e mi ha guidato GRAZIE

Anijali è stata un supporto gentile e tecnico allo stesso tempo Pure psicologo ha sentito la mia ansia e mi ha guidato GRAZIE

If you're installing for the first time and have multiple Brevo accounts, make sure you are logged in to the right account before you start! I accidentally connected the wrong account to my store and then made a complete mess trying to fix it, but support was super helpful and quick to respond. I spoke to Anjali, who I would give 20/10 stars if I could!

Really fast and awesome support via chat. All my questions were solved within minutes - thank you very much.

Raul è stato un supporto gentile e tecnico allo stesso tempo Pure psicologo ha sentioto la mia ansia e mi ha guidato GRAZIE

I had a few questions about how to set it up and how to use it alongside Brevo, and Yash from support was superb. Everything is working great!

Anjali Customer service was excellent. The app is functional and well thought out. Main issue is the deliverable emails that goes to spam.

Really user friendly app Support is great, moved from Yotpo to Brevo Anjali helped me remove the old DNS records and configure the new ones properly. Its a very logical system and learnt it pretty quick, was up and running with multiple lead magnets within a few hours. Straight forward interface

A support team over the top ! Anjali was very helpful and reactive, properly explained what was going wrong and fixed my issue very quickly ! Thank you so much !

Very happy with the support of the PushOwl team that is really available and has helped a lot. The app in itself is great to sync contacts and automate emails.

Raul war super und hat uns bei der Ersteinrichtung des Accounts perfekt geholfen. Vielen Dank dafür!

I had a great experience with customer service. Anjali was incredibly quick and very helpful. She addressed all our concerns clearly and even jumped on a call to give a quick demo, which made everything easy to understand. Really appreciated the support!