Many thanks to Pallavi for her help! It was a bit hard to set up at first, but Pallavi took the time to explain every step of the process and fixed my problem in minutes.

Nayan gives amazing support. I am using it for email only, and the email part is rather new and can be glitchy. But if you stick with it, it's the only email app that charges by sends and not list size. I left klaviyo because of their price hike and the emails you can design here are very nice and you can use custom fonts. The builder is a bit slow and sometimes things don't work great the first time, but with Nayan's help I have been able to figure things out. Note the support is not in US and there is a time difference. That can be frustring at times but they make up for it.

I will recommend this app to everyone as surprised what you can achieve with getting customers and how it work. I have spoken with the customer representative name Hima, very helpful and she provided a lot of valued information for me to start using this app and get free plan for new starter, love this help from the app. Wishing you all the best and I hope you will get bigger and help a lot of customers like me.

I had an issue and reached out to customer support. I was assisted by Yash, who was incredibly helpful and quick in resolving my concern. It's always reassuring to know that theres a reliable team behind the app. Highly recommend!

This has completely revolutionized my business! So easy to use and basically automatic once you've got the ball rolling. Nayan is my lord and savior on the customer support team, a God amongst men. He's been at my beck & call from the start. Extremely patient with my lack of knowledge and amazingly professional! Can't recommend the package enough as a whole.

We've been a loyal customer for over four years, and it's disappointing to see how inflexible the pricing structure has become. We only need browse abandonment, yet we're forced into a costly bundle filled with features we don’t use and an excessive number of impressions we don’t need. There was a time when this feature was activated for us without issue, but now, the only option is an expensive plan that makes no sense for our business. Customer loyalty doesn't seem to mean much here, and instead of offering a reasonable middle-ground solution, we’re just being pushed toward higher-tier plans. If you're a small business with specific needs, be aware that you're likely to overpay for features you don’t use. Looking at alternatives now.

While this app can be a quite confusing to figure out how to navigate and use, with so many different settings, the customer service is great-Harish guided me right through the process, answering all my questions and showing me how to use different feature with screenshots and screen recordings, and most of the time he was very quick with his responses. Thank you Harish.

though it is a little hard to install initially, the customer service is truly amazing and really hands on to get everything integrated- so i really recommend. My agent Sowbagya was there with me every step of the way helping and guiding me through the integrations. So far so good!

This app is perfect when you want customer data and marketing features in the same service. Easy to use, and the best part is being able to market to exactly the customers I want.

PushOwl is a fantastic app for push notifications! Super easy to use and highly effective for boosting engagement. The customer support is top-notch. Special shoutout to Arvind for his outstanding assistance. Highly recommend!

Brevo’s customer support is top-notch. I was connected with Pallavi she was fast, friendly, and super helpful. The app itself is easy to use and packed with great features. Highly recommend!

I initially downloaded PushOwl so that I could sync my clients from Shopify with my Brevo account. While I found the interface a little confusing and had some hiccups with the installation, I can only say that their customer support is world-class. I had a moment of panic when I thought I had deleted all of my Brevo account details, and I contacted the chat support for help. The agent, Sowbagya, carefully walked me through the process of linking my new accounts and showed me where all of the missing data was. She was kind, thorough, and patient. I went from sheer panic to feeling like I was in the best hands possible in just moments. If every company had people like this, we'd get a lot more done and be a lot happier. Five star service!

The setup was kinda painful for our headless store, some of the triggers aren't properly documented. Support took a couple days to respond with what we needed but was friendly otherwise.

Excellent customer service, even on the weekend. The customer service representative was very attentive and patient and willing to answer the many questions I had for her.

I got to know about this from Brevo website and giving it a try. Worth considering. Kudos to their Customer support. Agents are real human and so kind.

I can only comment of the level of customer service as I begin my journey with Pushowl/Brevo. The online support was fantastic and immediate. They understood the predicament our store was in and put i play an amazing solution, based of the emails we're actually sending out! Couldn't be happier:). A great start to a hopefully long relationship

PushOwl is an excellent app with an intuitive and user-friendly interface, making it easy to use for managing web push notifications. What truly sets it apart, however, is the outstanding customer service! I had an issue and reached out to their support team, and Sowbagya went above and beyond to assist me. She patiently guided me through the process step by step, ensuring everything was resolved smoothly. Her professionalism, expertise, and willingness to help made the entire experience seamless. I highly recommend PushOwl—not just for its great functionality but also for its top-tier support team. A big thank you to Sowbagya and the PushOwl team!

Sowbagya has been really helpful in providing all the information we needed to make our choice with Pushowl.

I had an issue with my Shopify store, and Pallavi was incredibly helpful! She resolved my problem quickly and efficiently, providing clear guidance throughout the process. Her professionalism and expertise made the experience seamless. I truly appreciate the excellent support—thank you, Pallavi!

I’ve had a great experience with PushOwl/Brevo, especially with their customer support. Whenever I encountered an issue, their team was incredibly patient and responsive. They didn’t just offer solutions—they took the time to walk me through the steps to resolve any problems. It’s clear they’re committed to making the user experience as smooth as possible. Whether through email, push notifications, or SMS, the support has been top-notch, and I really appreciate their dedication to helping users get the most out of their platform.