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PushOwl/Brevo: Email,Push,SMS logo

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Reviews (1,574)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Nextsky

Oct 03, 2025  on Shopify

I’m very satisfied with the quick and dedicated support from Yash. He carefully listened to my issue and worked with the team to resolve it. I look forward to working with Yash more in the future as his support is always detailed and thorough

Petite Gazelle Atelier

Sep 29, 2025  on Shopify

The app is well done and easy to navigate. I received an excellent service from Bharat. He replied to my questions with professionalism providing clear instructions.

JORRNANE

Sep 29, 2025  on Shopify

Special thanks to Anjali We had a great experience with the PushOwl Brevo team. Their customer support was extremely helpful in a specific case

Leoptionnord

Sep 29, 2025  on Shopify

I had an absolutely excellent experience with technical support, thanks to Yash. Yash was incredibly patient and friendly throughout our conversation, which was very helpful as we worked through some complex integration details. He ensured that all my questions were answered, and everything was explained clearly and thoroughly. As a result, all my settings and configurations are now completely clear. What impressed me most was the speed of the response. Not only was the initial reply fast, but Yash's follow-up and resolution of the logo issue were immediate and generous. It's refreshing to receive such quick, effective, and polite support. Highly recommended!

KOTAI Kitchen

Sep 25, 2025  on Shopify

The interface is easy to understand and the PushOwl/Brevo team is always here to help. They provide a swift assistance, give precise and detailed answers to my questions, are they are very patient.

MaeMae Jewelry

Sep 24, 2025  on Shopify

Harish thoroughly addressed all my questions in syncing Brevo subscription with Shopify via the PushOwl/Brevo app. Greatly appreciated!

Lesleys OP-Hauben

Sep 23, 2025  on Shopify

Very useful app that constantly generates revenue trough abandonded cart flows and more! The support is very fast and always helpful. 5 Stars!

AMAMUS Vet Onlineshop

Sep 22, 2025  on Shopify

I had an issue with connecting my Brevo account to Shopify via the PushOwl/Brevo app, and Harish guided me through the whole process with patience and clear instructions. He not only explained the steps very well but also took the time to ensure that everything was set up correctly. Thanks to his support, my existing Brevo account is now fully integrated with Shopify, and I can continue working with all my campaigns without any problems. I really appreciate his professionalism, kindness, and quick responses. Excellent support experience!

Roam Barefoot

Sep 19, 2025  on Shopify

Great customer service when I was having an issue with testing and receiving a new email automation. The guidance within the app itself makes things really easy to set up and I like the look of the emails, good design and functionality.

FishLab

Sep 18, 2025  on Shopify

Pushowl customer support was quick, thorough and pleasant. I especially appreciated the help I received from Piyush, he took his time to walk me through exactly what he was talking about when i was unsure.

Rjspret Pakistan

Sep 18, 2025  on Shopify

Excellent support and there were able to create the relevant tailored environment as per our requirement as well. Highly recommended.

Kidocoo Toys

Sep 18, 2025  on Shopify

Super supportive and best customer care team you have it.. And special thanks to Anjail she has always been so much helpflul in resolving as well explaining.

Scar Hawk Nation

Sep 17, 2025  on Shopify

THIS IS AN AMAZING APP ON SHOULD USE, DID AMAZING, WAS USING THIS APP SINCE A YEAR ON MY ALL 3 BUSINESSES AND NEVER FELT REPLACING WITH ANY OTHER. HIGHLY RECOMENDED FOR SURE.

Club 35

Sep 17, 2025  on Shopify

Excellent customer service! Big thanks to Yash who was incredibly efficient. He really knows his job and helped me very quickly. It’s so reassuring to have such a competent and responsive support team.

Chartlex

Sep 16, 2025  on Shopify

I really love their customer service, one of the best, even working in weekends! If you get connected to Nayan, you are guaranteed 100% that he will provide highest quality support and fix your issues!

Gaia Orion Art

Sep 14, 2025  on Shopify

Raul was amazing for supporting me and responding patiently to all my questions!!! Outstanding support!

DeKove

Sep 11, 2025  on Shopify

Fantastic and prompt customer service (thank you, Raul). Amazing introductory offer that will support and improve my store. I cannot thank the team enough for giving me such a great start. Much appreciated!

Cherubini Store SRL

Sep 10, 2025  on Shopify

Great platform and stellar support. I encountered a rather strange issue with the chat widget. Anjali provided impeccable support—quick and extremely efficient—and the problem was brilliantly resolved. Very satisfied in every respect. Keep up the great work!

She Will

Sep 05, 2025  on Shopify

I installed the tool yesterday to test it in my store and set up some automations. Since I had doubts about whether they were working, I contacted support and spoke with Piyush this morning. He was very attentive in checking all the details of what I had done and fixing small errors so that everything would work perfectly. I’m very excited to test this new tool and happy that I can count on such a caring support team.

Urban Platter

Sep 04, 2025  on Shopify

The best part about this tool is its 24×7 prompt response. I recommend it to most e-commerce professionals, as it offers amazing features and strong security to maintain your domain health. Yes, there are a few minor cons, but they’re negligible compared to the excellent service and features provided. If you’re looking for a long-term solution, I highly recommend this tool.

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