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PushOwl/Brevo: Email,Push,SMS logo

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Develop by Shopify

Reviews (1,589)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Cookie Cartel

Oct 25, 2025  on Shopify

I had an absolutely excellent experience with technical support, thanks to Yash! He was incredibly patient and friendly throughout our conversation, making the whole process easy and stress-free. We’ve been using this platform for the past two years, and it continues to work perfectly for sending emails to our customers both for campaigns and automations. It’s very easy to use and super user-friendly when it comes to designing mailers. Highly recommended!

Christian All Stars

Oct 25, 2025  on Shopify

Raul was absolutely amazing and I can't wait to utilize all the great features of this app! Then, the next day I had more questions and Anjali stepped in. Wow their team is phenomenal. This app is going to game changing for christianallstars.com

Ahiri Inc.

Oct 23, 2025  on Shopify

Assist customer right away when there is issue with the account verification and marketing platform suspended. It just took them 5 minutes to fix it

A1Vitality

Oct 21, 2025  on Shopify

I got help from Raul on Brevo support team to sort out adding an extra user and it was done in seconds. Straight and to the point service delivering what was requested. You can't ask for more.

Wenjüe Lu

Oct 21, 2025  on Shopify

Raul has been of tremendous help in aiding my account integration from Brevo. The support from Raul is fast, patient, and beyond humane. (rare in this timeline we currently live in) I hope they never switch to AI bots, that way, my support will remain continuous. And that more people like Raul could exist.

Ron Ayers Motorsports

Oct 17, 2025  on Shopify

Raul was incredibly helpful and went above and beyond to get me a free upgrade on PushOwl. He was friendly, quick to respond, and made the whole process super easy. Excellent customer service — thank you, Raul!

R&R Tackle Co. | Premium Saltwater Fishing Tackle

Oct 16, 2025  on Shopify

Great support experience! Yash was extremely helpful, patient, and professional throughout the entire process. He explained everything clearly and made sure my issue was fully resolved. Excellent customer service — thank you again for the help!

Venus & Gaia®

Oct 16, 2025  on Shopify

Harish is very professional and always tries to find solutions. He gives great advice and is very helpful.

Bohemia Couture

Oct 14, 2025  on Shopify

Ci troviamo bene in tutto. Ottimo e veloce customer support, Anjali è stata super veloce e molto esauriente. grazie

DermaWand

Oct 14, 2025  on Shopify

Brevo is really a great tool for campaigns and automations. Easy to navigate and the features you need for an effective campaign and flows are there. PushOwl is also really useful for push notifications. If not for our email blasts being suspended multiple times, we would've continued using this tool. Special thanks to Harish for being so prompt in catering to our request to export some data for us. :))

Solarkontor

Oct 10, 2025  on Shopify

Der Support der App ist sehr zuverlässig und reagiert schnell auf Anfragen. Probleme werden freundlich und kompetent gelöst. Insgesamt eine positive Erfahrung.

Total Racking Solutions Ltd

Oct 07, 2025  on Shopify

Yash was very helpful in getting our automations running and fixing a few problems that we encountered. would recommend for emails.

Nextsky

Oct 03, 2025  on Shopify

I’m very satisfied with the quick and dedicated support from Yash. He carefully listened to my issue and worked with the team to resolve it. I look forward to working with Yash more in the future as his support is always detailed and thorough

Petite Gazelle Atelier

Sep 29, 2025  on Shopify

The app is well done and easy to navigate. I received an excellent service from Bharat. He replied to my questions with professionalism providing clear instructions.

JORRNANE

Sep 29, 2025  on Shopify

Special thanks to Anjali We had a great experience with the PushOwl Brevo team. Their customer support was extremely helpful in a specific case

Leoptionnord

Sep 29, 2025  on Shopify

I had an absolutely excellent experience with technical support, thanks to Yash. Yash was incredibly patient and friendly throughout our conversation, which was very helpful as we worked through some complex integration details. He ensured that all my questions were answered, and everything was explained clearly and thoroughly. As a result, all my settings and configurations are now completely clear. What impressed me most was the speed of the response. Not only was the initial reply fast, but Yash's follow-up and resolution of the logo issue were immediate and generous. It's refreshing to receive such quick, effective, and polite support. Highly recommended!

KOTAI Kitchen

Sep 25, 2025  on Shopify

The interface is easy to understand and the PushOwl/Brevo team is always here to help. They provide a swift assistance, give precise and detailed answers to my questions, are they are very patient.

MaeMae Jewelry

Sep 24, 2025  on Shopify

Harish thoroughly addressed all my questions in syncing Brevo subscription with Shopify via the PushOwl/Brevo app. Greatly appreciated!

Lesleys OP-Hauben

Sep 23, 2025  on Shopify

Very useful app that constantly generates revenue trough abandonded cart flows and more! The support is very fast and always helpful. 5 Stars!

AMAMUS Vet Onlineshop

Sep 22, 2025  on Shopify

I had an issue with connecting my Brevo account to Shopify via the PushOwl/Brevo app, and Harish guided me through the whole process with patience and clear instructions. He not only explained the steps very well but also took the time to ensure that everything was set up correctly. Thanks to his support, my existing Brevo account is now fully integrated with Shopify, and I can continue working with all my campaigns without any problems. I really appreciate his professionalism, kindness, and quick responses. Excellent support experience!

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