Reviews: PushOwl/Brevo: Email,Push,SMS

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Reviews (1,589)

Overall rating

4.8

5

420
4

15
3

2
2

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1

19

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

Customer support is frequently praised for being helpful, patient, and proactive.
Cost-effective compared to competitors, providing excellent value for money.
Intuitive and user-friendly interface, with smooth integration with Shopify.
Features like automation for email and push notifications are noted to be robust.
Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

Occasional account setup and verification issues causing frustration.
Reports of slow customer support response times or lack of responsiveness.
Cases of billing issues and unclear pricing structures.
Some users find the email notification setup less straightforward than competitors.
Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Cookie Cartel

Oct 25, 2025 on Shopify

I had an absolutely excellent experience with technical support, thanks to Yash! He was incredibly patient and friendly throughout our conversation, making the whole process easy and stress-free. We’ve been using this platform for the past two years, and it continues to work perfectly for sending emails to our customers both for campaigns and automations. It’s very easy to use and super user-friendly when it comes to designing mailers. Highly recommended!

Christian All Stars

Oct 25, 2025 on Shopify

Raul was absolutely amazing and I can't wait to utilize all the great features of this app! Then, the next day I had more questions and Anjali stepped in. Wow their team is phenomenal. This app is going to game changing for christianallstars.com

Tamara Coiffure

Oct 24, 2025 on Shopify

Dermeren

Oct 24, 2025 on Shopify

Peter M Spencer

Oct 24, 2025 on Shopify

Anjali has been a god send. Thank You!

Iperbimbo

Oct 23, 2025 on Shopify

Ahiri Inc.

Oct 23, 2025 on Shopify

Assist customer right away when there is issue with the account verification and marketing platform suspended. It just took them 5 minutes to fix it

Nosh Food & Wine

Oct 22, 2025 on Shopify

best help ever!!!

Treesse

Oct 22, 2025 on Shopify

Great app: flawless integration and awesome support. Helped my a LOT.

A1Vitality

Oct 21, 2025 on Shopify

I got help from Raul on Brevo support team to sort out adding an extra user and it was done in seconds. Straight and to the point service delivering what was requested. You can't ask for more.

Wenjüe Lu

Oct 21, 2025 on Shopify

Raul has been of tremendous help in aiding my account integration from Brevo. The support from Raul is fast, patient, and beyond humane. (rare in this timeline we currently live in) I hope they never switch to AI bots, that way, my support will remain continuous. And that more people like Raul could exist.

NIIR

Oct 20, 2025 on Shopify

Bon SAV, le problème a été résolu très rapidement !

ENAVIE

Oct 17, 2025 on Shopify

Ron Ayers Motorsports

Oct 17, 2025 on Shopify

Raul was incredibly helpful and went above and beyond to get me a free upgrade on PushOwl. He was friendly, quick to respond, and made the whole process super easy. Excellent customer service — thank you, Raul!

R&R Tackle Co. | Premium Saltwater Fishing Tackle

Oct 16, 2025 on Shopify

Great support experience! Yash was extremely helpful, patient, and professional throughout the entire process. He explained everything clearly and made sure my issue was fully resolved. Excellent customer service — thank you again for the help!

SHE HAIR EXTENSIONS

Oct 16, 2025 on Shopify

Ottima assistenza

Venus & Gaia®

Oct 16, 2025 on Shopify

Harish is very professional and always tries to find solutions. He gives great advice and is very helpful.

Plaud.ai DE

Oct 16, 2025 on Shopify

Very nice！！Thanks Anjali！

punkt.ch

Oct 15, 2025 on Shopify

very efficient and quick support service!

Bohemia Couture

Oct 14, 2025 on Shopify

Ci troviamo bene in tutto. Ottimo e veloce customer support, Anjali è stata super veloce e molto esauriente. grazie