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PushOwl/Brevo: Email,Push,SMS logo

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Develop by Shopify

Reviews (1,589)

Overall rating
4.8

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Roam Barefoot

Sep 19, 2025  on Shopify

Great customer service when I was having an issue with testing and receiving a new email automation. The guidance within the app itself makes things really easy to set up and I like the look of the emails, good design and functionality.

FishLab

Sep 18, 2025  on Shopify

Pushowl customer support was quick, thorough and pleasant. I especially appreciated the help I received from Piyush, he took his time to walk me through exactly what he was talking about when i was unsure.

Rjspret Pakistan

Sep 18, 2025  on Shopify

Excellent support and there were able to create the relevant tailored environment as per our requirement as well. Highly recommended.

Kidocoo Toys

Sep 18, 2025  on Shopify

Super supportive and best customer care team you have it.. And special thanks to Anjail she has always been so much helpflul in resolving as well explaining.

Scar Hawk Nation

Sep 17, 2025  on Shopify

THIS IS AN AMAZING APP ON SHOULD USE, DID AMAZING, WAS USING THIS APP SINCE A YEAR ON MY ALL 3 BUSINESSES AND NEVER FELT REPLACING WITH ANY OTHER. HIGHLY RECOMENDED FOR SURE.

Club 35

Sep 17, 2025  on Shopify

Excellent customer service! Big thanks to Yash who was incredibly efficient. He really knows his job and helped me very quickly. It’s so reassuring to have such a competent and responsive support team.

Chartlex

Sep 16, 2025  on Shopify

I really love their customer service, one of the best, even working in weekends! If you get connected to Nayan, you are guaranteed 100% that he will provide highest quality support and fix your issues!

Gaia Orion Art

Sep 14, 2025  on Shopify

Raul was amazing for supporting me and responding patiently to all my questions!!! Outstanding support!

DeKove

Sep 11, 2025  on Shopify

Fantastic and prompt customer service (thank you, Raul). Amazing introductory offer that will support and improve my store. I cannot thank the team enough for giving me such a great start. Much appreciated!

Cherubini Store SRL

Sep 10, 2025  on Shopify

Great platform and stellar support. I encountered a rather strange issue with the chat widget. Anjali provided impeccable support—quick and extremely efficient—and the problem was brilliantly resolved. Very satisfied in every respect. Keep up the great work!

She Will

Sep 05, 2025  on Shopify

I installed the tool yesterday to test it in my store and set up some automations. Since I had doubts about whether they were working, I contacted support and spoke with Piyush this morning. He was very attentive in checking all the details of what I had done and fixing small errors so that everything would work perfectly. I’m very excited to test this new tool and happy that I can count on such a caring support team.

Urban Platter

Sep 04, 2025  on Shopify

The best part about this tool is its 24×7 prompt response. I recommend it to most e-commerce professionals, as it offers amazing features and strong security to maintain your domain health. Yes, there are a few minor cons, but they’re negligible compared to the excellent service and features provided. If you’re looking for a long-term solution, I highly recommend this tool.

The Berrics Canteen

Sep 03, 2025  on Shopify

I had the pleasure of working with Piyush, and I couldn’t be more impressed by his professionalism and dedication. He guided me through the entire process of connecting Shopify with Brevo via PushOwl, providing clear, step-by-step instructions. Piyush took the time to explain each aspect in detail, even addressing potential concerns regarding subscription status changes between Shopify and Brevo. He was patient, knowledgeable, and extremely responsive to my questions, making sure I understood everything. Overall, his customer service was exceptional, and he made a potentially confusing task much simpler. I highly recommend Piyush for anyone looking for assistance with Shopify and PushOwl integrations. Thanks for your amazing support!

Plaud.ai ES

Sep 01, 2025  on Shopify

A huge shout-out to Harish from Pushowl support! He was incredibly patient and thorough, helping me with a user migration that took over two weeks. I'm so grateful for his meticulous work.

Premium★Tesla

Aug 30, 2025  on Shopify

Piyush provided excellent customer support today! He took the time to clearly explain the connection process between Shopify and Brevo through PushOwl. He answered all my questions and made sure I understood everything before proceeding. The service was professional and friendly - felt like talking to a friend! Highly recommend Piyush and the PushOwl support team. 5 stars!

amino4u

Aug 29, 2025  on Shopify

Big Thank you! to Yash for being patient and always friendly. Even when I was away for a couple of minutes, Yash was still there for me and navigated me to all settings I needed to adjust for the PushOwl/ Brevo migration and was only satisfied, when everything was up and running as intended, even when there was some delay in getting my device approved. Looking forward to having a problem soon and getting it solved with Yash ;)

Belise.

Aug 29, 2025  on Shopify

El soporte que he recibido por parte de Anja ha sido excelente. Me ha guiado en todo momento y ha sido muy amable, preocupándose porque todo estuviese correcto.

LANUR

Aug 28, 2025  on Shopify

Outstanding Service! Yash was so helpful. The whole conversation takes place in my language. Yash took his time to explain everything to me. He stayed with me until it was all perfectly done. Really great, thank you! Now my new shopify shop runs with brevo and push owl is the technical enabler in the background. All data safe and I can work as I was before switching my shop to shopify.

WickiePipes

Aug 26, 2025  on Shopify

Amazing service by Aritra, who was extremely helpful to resolving our automation and getting set up for email campaigns. Thank you so much.

EquiDirectory

Aug 25, 2025  on Shopify

I’ve been really happy with Brevo. The team is always available to answer questions and sort out any issues quickly. They’re prompt and helpful and as a business owner I feel supported. The platform has been great for my business, and I highly recommend it.

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