Taranker.Com Logo
PushOwl/Brevo: Email,Push,SMS logo

Customer reviews: PushOwl/Brevo: Email,Push,SMS

Reviews (3,154)

Overall rating
4.9

What Merchants Think

Overall, merchants have mixed feedback about "PushOwl/Brevo: Email,Push,SMS". Many praise its cost-effectiveness, comprehensive functionality, and commendable customer support. The integration with Shopify seems smooth, and the app's interface is often lauded as intuitive and user-friendly. However, some users report issues with account setups, lack of timely support, and billing concerns. Despite these complaints, a significant number appreciate the value it brings to their marketing efforts, especially with email and push notifications.

Key Strengths

  • Customer support is frequently praised for being helpful, patient, and proactive.
  • Cost-effective compared to competitors, providing excellent value for money.
  • Intuitive and user-friendly interface, with smooth integration with Shopify.
  • Features like automation for email and push notifications are noted to be robust.
  • Real-time push notifications effectively increase customer engagement and sales.

Common Concerns

  • Occasional account setup and verification issues causing frustration.
  • Reports of slow customer support response times or lack of responsiveness.
  • Cases of billing issues and unclear pricing structures.
  • Some users find the email notification setup less straightforward than competitors.
  • Concerns with incomplete documentation or unclear instructions.

Final Thoughts

While "PushOwl/Brevo: Email,Push,SMS" presents itself as a comprehensive and cost-effective marketing tool, providing solid integration and user-friendly features, it also faces challenges related to support responsiveness and occasional technical issues. The app is well-suited for businesses looking for a pragmatic and affordable solution to enhance their email and push notification marketing strategies. Continuous improvements in support and clear documentation could further enhance its offering.

Sno's Finds

Oct 21, 2024  on Shopify

Rojen was helpful, knowledgeable and was able to respond when he could. I'll be asking them again when I need some assistance.

Chamaye

Oct 21, 2024  on Shopify

Retour efficace et chaleureux, a su répondre à notre problème rapidement. Installation de l'application très facile.

Flower Power Packages

Oct 18, 2024  on Shopify

PushOwl has been a key part of our marketing strategy since we launched our store in 2019. Once we started gaining subscribers and setting up campaigns, we immediately recognized its value. Push notifications are an effortless way to bring customers back to our store and keep them updated on new products. Setting up a campaign takes just seconds! We draft and schedule our push alert campaigns quarterly, making it a truly "set it and forget it" situation. We love PushOwl so much that when we discovered Brevo, an email software integrated within the app, we decided to give it a try. Not surprisingly, we migrated from our previous email provider to Brevo with PushOwl's support. Arvind from PushOwl was incredibly helpful during the migration and setup process. If you're considering installing the app, don’t hesitate!

mimiundmama

Oct 17, 2024  on Shopify

Ich bin ganz neu dabei und war ein bisschen orientierungslos und habe so tollen Support erhalten. Es war alles einfach erklärt und ich konnte schnell meine Herausforderungen lösen! Danke dafür!

NOMA PARIS

Oct 17, 2024  on Shopify

Rojen à su être à mon écoute et m'as vraiment aider. Je conseille l'application, car même si vous êtes débutant comme moi, des personnes sont là pour vous aider et trouver les meilleures solution pour vous. Vous pouvez y allez les yeux fermés !

Bible-ish

Oct 17, 2024  on Shopify

I installed PushOwl back when I launched my store and so far, it’s been great. I love how easy it is to schedule campaigns in advance—I set up push notification campaigns for the entire 2024 year, and it was a easy. It’s definitely one of the easiest apps to set up and use. Now, I'm getting into using Brevo for email marketing.

Johnny Allen Tennis

Oct 17, 2024  on Shopify

Brevo is extremely easy to use, and Rojen in customer support has been fantastic with answering any questions we may have. Highly recommend Brevo!

THE MATCHA BOWL

Oct 15, 2024  on Shopify

I didn't finalize to set up all settings but I can say that Pallavi who has been assisting me today, she was extremely helpful and very proactive. She made me see a hope in all the email marketing as I am not familiar with that. She is very patient and explain everything in detail which at the end is one of the most important parts. Thank you!

Evo3D

Oct 15, 2024  on Shopify

Great app for connecting shopify to Brevo. Support were really helpful in linking it to our existing account. Thank you

flüüs&fraanje

Oct 14, 2024  on Shopify

Rojen vom Support-Team hat mir dabei geholfen, meinen alten Brevo-Account mit meinem neuen Push-Owl Account zu verbinden! Sehr nett und sehr hilfsbereit. Danke für die Hilfe :-)

ArmasStyle

Oct 14, 2024  on Shopify

ME gusto mucho el servicio de atención al cliente. Te hacen sentir muy bien atendido. Lo recomiendo 100%. Soy de Venezuela.

Timperio

Oct 14, 2024  on Shopify

I started using this app a few weeks ago, and so far, my experience has been great. On top of that, they have a superb support team that helped me every step of the way. Truly outstanding and highly recommended. A special note of thanks to Sowbagya—she provided exceptional assistance and helped us solve a major issue we faced. Thank you so much!

LAKDI | Buy Furniture Online | Interior Design Company

Oct 14, 2024  on Shopify

It's a great chat with Rojen, they help me all possible way anyone can. Thanks Rojen, we are looking for long-term communication with you for our growth. Keep me posted if any optimization tips we can do.

TEE WAX

Oct 14, 2024  on Shopify

bonjour, je suis ravi de cette application et de l'équipe d'aide à distance pour résoudre les problématiques ! Merci à Rojen!

SassyCove

Sep 30, 2024  on Shopify

SUPERB support from PushOwl! When you're just starting out, a lot of things can get very confusing and scary. But Rojen's reassurance and support have made me feel not only inspired and motivated but that I'M NOT ALONE IN THIS. And for this reason alone, I'm sticking to PushOwl forever! Thank you so much to PushOwl and the team behind making this all possible. I can't wait to see PushOwl's features in action!

ManaCat

Sep 29, 2024  on Shopify

Pallavi was a great help in getting the account setup quickly and with a bonus offer. Will see how it goes over time but I have used Brevo before and I'm sure this will be just as good.

Berla Beauty

Sep 28, 2024  on Shopify

I had the pleasure of being assisted by Rojen today, and it was a breath of fresh air. He helped me restore my lost data and was incredibly kind and patient throughout the process. Rojen took the time to answer all of my questions thoroughly, ensuring I felt confident moving forward. His excellent support made the experience stress-free, and I greatly appreciate his help.

JLD

Sep 27, 2024  on Shopify

I have removed this app, and still code is on my theme version jld 78, and jld79.. Can you fix /remove it

LìLà Toys - Giochi fuori dagli schemi

Sep 26, 2024  on Shopify

Capaci e competenti nel risolvere le problematiche più complesse. Attenti e cordiali. Un'ottima esperienza.

Odette La Culottée

Sep 26, 2024  on Shopify

Rojen was a true asset to help us install PushOwl and migrate all information of our previous Brevo account! Everything went smooth and on-time! Many thanks to you Rojen.

Scroll to Top