Apps ist sehr gut und ein super Support. Noch nie hatte ich wirklich Probleme. Und wenn ich eine Frage hatte, wurde diese sofort beantwortet. Einfach ein perfektes Team.

Did not generate any leads and charged my €60 for something in the last month AFTER i had uninstalled it - AVOID

Do not switch to BREVO SMS, if you come from Yotpo like I did, it's a big scam, they give you a lot of credits, and you believe you are paying top price for SMS while in reality you don't, i made a terrible mistake of moving and paying a yearly upfront price. Plus they are making it super difficult to see what you spend and what was the ROAS associated with it. Never again

I had such a wonderful experience with support - Anjali was dedicated to fixing a very specific issue and was so patient. She managed to come up with the best workaround and I am so grateful for all her help!

it was very help full talking to you i was unable to add the emails & you made it easy for me. & also guided how to do this if required in future. very thankful to you.

Yash was excellent! Helped me in navigating to solutions efficiently and promptly. Also friendly too!

Terrible support and responsiveness to questions and requests. Push you to the managed services, and if you don't... They will direct you back to chat support, which is not ideal; I am now looking for other options. Just disappointed in it.

The app has done nothing but drive me nuts. The team has been supportive and responsive enough...but keep telling me the issues been escalated and they'll get back to me...they don't. Issues I've had (I'm based in Australia); - SMS will charge me based on number of contacts but not deliver...I've been refunded once because of this issue and thought I'd try again with a new campaign...no better. Awaiting a refund on this as well - Web Push; each time I need to buy more credits. I'm not on a small budget, I've paid for credits yet the campaigns get paused and they expect more credits to be purchased. Overall, the experience with the app has been well below expectations, super disappointed. Waste of time.

It's always confusing when a brand merges or is acquired by another but Brevo/PushOwl's support team were super thorough and helpful when transferring our processes over to the new PushOwl platform.

Great support online, quick and efficient! :) They helped me with an issue I had with 2 accounts to merge them together and it was quick and easy!

I had an absolutely excellent experience with technical support, thanks to Yash! He was incredibly patient and friendly throughout our conversation, making the whole process easy and stress-free. We’ve been using this platform for the past two years, and it continues to work perfectly for sending emails to our customers both for campaigns and automations. It’s very easy to use and super user-friendly when it comes to designing mailers. Highly recommended!

Raul was absolutely amazing and I can't wait to utilize all the great features of this app! Then, the next day I had more questions and Anjali stepped in. Wow their team is phenomenal. This app is going to game changing for christianallstars.com

Assist customer right away when there is issue with the account verification and marketing platform suspended. It just took them 5 minutes to fix it

I got help from Raul on Brevo support team to sort out adding an extra user and it was done in seconds. Straight and to the point service delivering what was requested. You can't ask for more.

Raul has been of tremendous help in aiding my account integration from Brevo. The support from Raul is fast, patient, and beyond humane. (rare in this timeline we currently live in) I hope they never switch to AI bots, that way, my support will remain continuous. And that more people like Raul could exist.

Raul was incredibly helpful and went above and beyond to get me a free upgrade on PushOwl. He was friendly, quick to respond, and made the whole process super easy. Excellent customer service — thank you, Raul!

Great support experience! Yash was extremely helpful, patient, and professional throughout the entire process. He explained everything clearly and made sure my issue was fully resolved. Excellent customer service — thank you again for the help!

Harish is very professional and always tries to find solutions. He gives great advice and is very helpful.

Ci troviamo bene in tutto. Ottimo e veloce customer support, Anjali è stata super veloce e molto esauriente. grazie

Brevo is really a great tool for campaigns and automations. Easy to navigate and the features you need for an effective campaign and flows are there. PushOwl is also really useful for push notifications. If not for our email blasts being suspended multiple times, we would've continued using this tool. Special thanks to Harish for being so prompt in catering to our request to export some data for us. :))