Brevo first cought my eye for their functionality, good reviews, and fair pricing, but as a Shopify store owner it was not clear what plan to sign up for. We needed to make outbound calls and the PushOwl/Brevo app did not support calls. Sowbagya from support was really great in helping me solving this issue before I gave up. I now have a Brevo account (I chose the "business" plan) including a US phone number so I can make Voip calls worldwide, and it is even syncing the data of my Shopify store via the API connection. Awesome!

The product is fantastic, very efficient and dynamic, and the customer support is something that caught my attention for its efficiency and agility. I would like to thank Harish in particular for all his service, and I would highly recommend this incredible app to everyone!

Je moet even wachten tot je aan de beurt bent, maar zodra je aan de beurt bent nemen ze alle tijd voor je! Goede service!!

PushOwl offers a cost effective emailing tool, and the customer service provided was excellent. Quick to respond and solved my questions promptly and effectively.

DONT WAIST YOUR MONEY HERE!! we have been using the APP for over a month now and even when it seams to be ok the support SIMPLY DOES NOT EXIST, write a message and wait 6-7 hours from somebody in india to respond, it is absolutely crap! if you need to do something there is absolutely nobody to help you, so better go with app with real support that can guide and help your business

I had the pleasure of being assisted by Sowbagya, and I can confidently say it was one of the best customer support experiences of my life! She was on the chat for over half an hour, going above and beyond to help me with multiple things that weren’t even part of her job. Extremely patient, knowledgeable, and genuinely helpful, she made sure everything was sorted perfectly. If every support team were like this, customer service would be a dream. Highly recommend!

So far I've been able to tackle any challenge - it's not always obvious but their customer support is very friendly and available, even on a free plan so I'd give it a high 5 and a gold star!

Pallavi helped me a lot. These was a problem that I was trying to solve for 3 ours. After I write to Pallavi I solved it for 5 minutes. I am so thankful for this help!

Great tool! Very user-friendly, easy to navigate, and packed with excellent features. It also provides detailed reports with the most important KPIs for effective strategic analysis. Plus, they have an outstanding support team. I have nothing but positive things to say!

I had issues with the synchronization of my Brevo account and the PushOwl/Brevo app integrated into Shopify. I was kindly assisted by Pallavi in customer support, and the problem was resolved. The 5-star rating refers solely to the support, as I haven’t used the app extensively yet.

Customer service is great, we always get quick tailored service when reaching out for support. Getting to work closely with the Brevo team as a small business makes a big difference!

Easy to adopt and with an efficient free plan to begin. Support was always there to help in case of. I recommend.

I’ve encountered an issue with your service where the provided documentation often isn’t enough to resolve the problems I'm facing, especially with formulas not working properly. It’s common for website owners to be using multiple apps and may not have the time to thoroughly read through every document or guide you provide. In situations like this, more hands-on, human support would be extremely helpful.

software is well designed and easy to use. It makes what often seems like a complex task simple and easy. The customer service is also very knowledgeable and patient which makes the whole process so much easier.

Fairly new to this but received Great help from Pallavi. Very knowledgeable and always eager to help in addition to showing me new ways to upscale my business. Absolutely recommended!!! BdayGiftIdeas

Sowbagya was a pleasure to work with while setting up my PushOwl email marketing account. Her assistance was invaluable, and she made the process smooth and easy. Highly helpful and professional—thank you for the excellent support!

Sowbagya, the tech support has been wonderful. she was patient and thorough. The email features of Brevo are intuitive Wordpress oriented widgets. Pushowl offering robust notification to conversion features.

This is definitely the worst plugin I have ever used. They charge me randomly. And when I upgraded to an existing plan, they charged me twice. Other plugins don't do this. They usually only charge me for extra money. And there is no free trial for this plugin. This is definitely the worst plugin I have ever used. After I was charged twice, they blocked my account. This is definitely a scam.

I can highly recommend Brevo/PushOwl to all business looking for a robust newsletter tool, that allows you to segment, automate, integrate and many thing more to a somewhat sophisticated level. If you do not intended or find the time to build highly personalized flows Brevo will cover you with 80% of value for a fraction of the costs of other tools. Great Pick! However, After spending countless hours comparing different platforms, I want to express my appreciation for Brevo. It’s a fantastic tool that offers everything we currently need for email marketing. The intuitive design, robust features, and excellent value for money make it an outstanding choice—especially for businesses at an early stage. While exploring deeper, I realized that some advanced features available in other tools align better with our long-term email marketing strategy. This led me to choose another platform, but I genuinely believe Brevo is the perfect solution for those looking for an efficient, cost-effective tool. I also want to highlight the exceptional support team at Brevo. They were always prompt, helpful, and went above and beyond to assist me during the decision-making process. Thank you for providing such a stellar experience!

Tool is easy to manage and you get very fast feedback from the support team either by chat or email. They even consider your feedback in terms of ongoing development of the app. They have already included some things, which have been missing for my business.