Very Kind and actually Helping Support. Thanks to Yash for Helping us fix some Problems and looking this up deeply with us. He made it absolutley stress-free and explained everything very well and detailed. This was tbh the best support experience we had, because they know their Product and how to work with it !

I am not as computer-savvy as I'd like to be, but have to dive in to get on with my work. Piyush in customer service was a total hero - so patient when I was tearing my hair out. It took a few attempts, but am up and running and couldn't thank Piyush enough. Also want to add - was with Mailchimp at first, who blocked me for a violation, then wouldn't help me sort it out - which then caused extra working out with PushOwl/Brevo. Needless to say I cancelled my account with Mailchimp - they obviously don't need any business.

Yash is cool! He was like the go-to guy for all questions. Integrated the app to my store in a jiffy. Thanks!

Toller Support. Schnelle und gute Hilfe. Es wurde sogar selbständig nachgefragt. TOP! Sehr zu empfehlen.

Their support system is excellent, Raul has helped me with most of my queries promptly. The only Drawback is at present they dont have top up plans to add more impression, if you run out of impression. I hope they add it soon

I came into the chat confused an lost, Chatting with Raul was like talking to a friend. I was open and honest about my issue, Raul supported me with practical and straightforward information. I was ready to leave Brevo, but after chatting with Raul, I decided to stayed and give Push Owl another try. Thank you Brevo for hiring competent solution focused customer service. means a ton when we are lost!

Anjali my customer service rep have gone above and beyond to make sure my integration is smooth and correct. thumbs up for Anjali

I was assisted by Mr. Yash. From the very beginning, I was impressed by his prompt response to my questions and his very courteous approach. Keep going!

With this application, all your Shopify customers are added to a list in your Brevo account. You are then free to contact them by email, SMS, or WhatsApp. It's great !

L'agente che mi ha seguito Raul è stato davvero cordiale e mi ha risolto il problema in brevissimo tempo. Sono molto soddisfatta del suo supporto.

Ich hatte ein Problem bei der Verbindung meines neuen Brevo-Accounts mit PushOwl. Piyush hat mir dabei schnell und völlig unkompliziert geholfen. Hervorragender Service, absolut empfehlenswert!

We installed the app and everything works smoothly and exactly as described. The interface is user-friendly, the setup is quick, and the features deliver real value. But most importantly — the support team is outstanding. Fast responses, helpful guidance, and issues resolved within minutes. Truly exceptional service. Highly recommended for any Shopify store looking for a reliable and well-supported app!

The app is full featured with Web Push, SMS, and Email. It is very easy to setup and configure so you can be ready to launch your first push campaign in a very short time. I also like the ability to seamlessly integrate all channels (web, email, SMS) so you can reach your customers anywhere. PushOwl/Brevo has amazing support. Harish answered all of my questions quickly while I was setting up the app and was extremely helpful..

Great experience! Thank you for your help – everything was resolved quickly and smoothly. Highly recommended!

We migrated from another service over to Push Owl and we so happy we did. The service has been nothing short of spectacular. We are easily able to contact the team with any question, no matter how big or small. The system itself has not been difficult to learn how to use. Very impressed.

Der Support reagiert sehr schnell und geht gezielt auf Probleme ein. Man muss sich anfangs etwas intensiver mit der Plattform beschäftigen, da sie strenger aufgebaut ist als viele andere Tools – aber genau das macht sie so stark in Sachen DSGVO und Zustellbarkeit. Am Anfang kann es etwas überfordernd wirken, doch mit der Zeit merkt man, dass diese Struktur wirklich hilft, saubere und sichere Kampagnen zu führen. Deutlich besser als andere Anbieter, bei denen man unbewusst Risiken eingeht und dadurch von Google oder anderen Diensten abgestraft wird. Tipp: Haltet eure Kundenstämme sauber, dann gibt es auch keine Probleme.

I had a great experience with Brevo support, especially with Rahul. He was very prompt in addressing my concerns and even went the extra mile to make adjustments on their end to help me execute exactly what I needed. His communication was clear, and he made the process quick and easy to understand. Really appreciate the level of support and professionalism.

Super interface et service ! J'étais bloquée, très vite débloquée via le tchat ! Un grand merci à vous

Der Support reagiert sehr schnell und geht gezielt auf Probleme ein. Man muss sich anfangs etwas intensiver mit der Plattform beschäftigen, da sie strenger aufgebaut ist als viele andere Tools – aber genau das macht sie so stark in Sachen DSGVO und Zustellbarkeit. Am Anfang kann es etwas überfordernd wirken, doch mit der Zeit merkt man, dass diese Struktur wirklich hilft, saubere und sichere Kampagnen zu führen. Deutlich besser als andere Anbieter, bei denen man unbewusst Risiken eingeht und dadurch von Google oder anderen Diensten abgestraft wird. Tipp: Haltet eure Kundenstämme sauber, dann gibt es auch keine Probleme.

Fantastic support from Yash! He helped me over the weekend and was incredibly patient and helpful the whole time. It’s rare to get such friendly and dedicated support these days – I’m super happy with the service and really appreciate his effort!