I had an issue with my Shopify store, and Pallavi was incredibly helpful! She resolved my problem quickly and efficiently, providing clear guidance throughout the process. Her professionalism and expertise made the experience seamless. I truly appreciate the excellent support—thank you, Pallavi!

I’ve had a great experience with PushOwl/Brevo, especially with their customer support. Whenever I encountered an issue, their team was incredibly patient and responsive. They didn’t just offer solutions—they took the time to walk me through the steps to resolve any problems. It’s clear they’re committed to making the user experience as smooth as possible. Whether through email, push notifications, or SMS, the support has been top-notch, and I really appreciate their dedication to helping users get the most out of their platform.

email verification did not came and no option to send another verication code, just stuck here without support. syncing customer is another step bad UI

Very good first impression, very good contact with support ! Now let's try the tools to see what brevo has to offer.

This app is really worth every penny. The pricing is lower then the competitors and the functionality is even more. Support helpt me perfectly with my ''issue''. Ask for Harish to help you. He understands the needs and take the neccesary actions.

This app and team are absolutely insane (in the best possible way). When you really get used to their platform, you'll realize that they have capabilities to rival with Klaviyo on the email marketing front, including robust automation & event tracking on your site (and the event tracking, in my opinion, is even better than Google Tag Manager/Google Analytics). In addition to that, they also have Web Push. And to top it all off, it's at a jaw dropping price point. I should mention, setting things up wasn't as easy as I imagine a Klaviyo would be, but the support from Sowbagya and team was phenomenal. We've been going on almost a month where their team has either set up automations for me, or, when important site data or features were missing, had their developers fix the issues or create new features within days (and not custom for my site - pushing out these fixes and features across the product). I haven't seen such speedy implementation of my feature requests on any other app. Overall, I think I'll be sticking with Brevo and PushOwl. More people need to discover this platform for their email marketing.

Been contacting PushOwl for some technicals problems, and Pallavi have been such a great help for numerous issues. Reactive and always happy to help.

It's a great app and fantastic service. After a few mishaps, Harish has helped me get email marketing up and running again. He was available at an urgent time and was very knowledgeable to help me get the job done.

i would give -5 stars if i could, no support, fake subscribers, setup free plan and is charging me $20. a month. total garbage!!!

Bonjour, application très simple à mettre en place. Un accompagnement optimum dès le départ et un très bon rapport qualité/prix. Je recommenderai sans hésiter !!

Brevo first cought my eye for their functionality, good reviews, and fair pricing, but as a Shopify store owner it was not clear what plan to sign up for. We needed to make outbound calls and the PushOwl/Brevo app did not support calls. Sowbagya from support was really great in helping me solving this issue before I gave up. I now have a Brevo account (I chose the "business" plan) including a US phone number so I can make Voip calls worldwide, and it is even syncing the data of my Shopify store via the API connection. Awesome!

The product is fantastic, very efficient and dynamic, and the customer support is something that caught my attention for its efficiency and agility. I would like to thank Harish in particular for all his service, and I would highly recommend this incredible app to everyone!

Je moet even wachten tot je aan de beurt bent, maar zodra je aan de beurt bent nemen ze alle tijd voor je! Goede service!!

PushOwl offers a cost effective emailing tool, and the customer service provided was excellent. Quick to respond and solved my questions promptly and effectively.

DONT WAIST YOUR MONEY HERE!! we have been using the APP for over a month now and even when it seams to be ok the support SIMPLY DOES NOT EXIST, write a message and wait 6-7 hours from somebody in india to respond, it is absolutely crap! if you need to do something there is absolutely nobody to help you, so better go with app with real support that can guide and help your business

I had the pleasure of being assisted by Sowbagya, and I can confidently say it was one of the best customer support experiences of my life! She was on the chat for over half an hour, going above and beyond to help me with multiple things that weren’t even part of her job. Extremely patient, knowledgeable, and genuinely helpful, she made sure everything was sorted perfectly. If every support team were like this, customer service would be a dream. Highly recommend!

So far I've been able to tackle any challenge - it's not always obvious but their customer support is very friendly and available, even on a free plan so I'd give it a high 5 and a gold star!

Pallavi helped me a lot. These was a problem that I was trying to solve for 3 ours. After I write to Pallavi I solved it for 5 minutes. I am so thankful for this help!

Great tool! Very user-friendly, easy to navigate, and packed with excellent features. It also provides detailed reports with the most important KPIs for effective strategic analysis. Plus, they have an outstanding support team. I have nothing but positive things to say!

I had issues with the synchronization of my Brevo account and the PushOwl/Brevo app integrated into Shopify. I was kindly assisted by Pallavi in customer support, and the problem was resolved. The 5-star rating refers solely to the support, as I haven’t used the app extensively yet.