アプリを始める前でしたので、わからないことばかりで、 テストの仕方など、いろいろ質問しました。 1時間以上と長い時間にもかかわらず、 ヘイリーさんというサポートの方が、わかりやすく丁寧に回答してくれました！ これなら、安心して使用できそうです！ これからも、よろしくお願いいたします！

Great app with a clean interface and solid features. Special thanks to Haley for the prompt, friendly, and helpful support — really appreciated the clear explanations and quick responses. Highly recommended for merchants looking to boost customer engagement.

I’m extremely satisfied with BON Loyalty and the support behind it. Huge thanks to Sienna, Dannie and Kahi for personally helping me solve every UI issue and tailoring features exactly to my needs. The app is powerful, smooth, and honestly exceeded my expectations. It answers all my needs and then some. I highly recommend BON Loyalty to anyone looking for a serious, flexible, and well-supported solution.

Fast and responsive support! Whenever I encountered issues or had questions about my program setup, both Haley and Hazel were extremely helpful and guided me every step of the way.

Absolutely great Loyalty app that's super easy to setup most especially for someone like me who really struggles with technology but was able to do everything myself along with the Customer Service team at BON. A BIG shout out to Sienna and Dannie who were always there to help me whenever I was struggling with anything and Logan the developer who went above and beyond to help customize the Loyalty page on our website to incorporate some additional features that are not present in the bespoke package. Will happily recommend BON any day. Thanks team!

This app has helped me a lot! It was easy to set up, and the team was incredibly flexible with customizations. Their support replies very quickly and always resolves any questions I have. Highly recommend!

Lyn was extremely helpful and patient while helping me get everything set up correctly. She clearly explained what was missing, guided me through the settings, and made sure the loyalty widget was working properly on my store. Great support and very quick to respond thank you, Lyn!

I had a great experience with the Shopify customer support chat team. Hazel assisted me and was very helpful, polite, and quick to understand my concern. She resolved my query smoothly and made the experience pleasant. Really appreciate her support.

Hazel I want to appreciate you for the way you helped me with the BON Loyalty Program & Rewards app on Shopify. Your guidance was not only professional, but also very kind and reassuring. You handled everything so smoothly and made sure I understood each step clearly. It’s rare to find support like this. Thank you for being such a fantastic advisor!

Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support. A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge. That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat. Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it. Megan