This app has helped me a lot! It was easy to set up, and the team was incredibly flexible with customizations. Their support replies very quickly and always resolves any questions I have. Highly recommend!

Lyn was extremely helpful and patient while helping me get everything set up correctly. She clearly explained what was missing, guided me through the settings, and made sure the loyalty widget was working properly on my store. Great support and very quick to respond thank you, Lyn!

I had a great experience with the Shopify customer support chat team. Hazel assisted me and was very helpful, polite, and quick to understand my concern. She resolved my query smoothly and made the experience pleasant. Really appreciate her support.

Hazel I want to appreciate you for the way you helped me with the BON Loyalty Program & Rewards app on Shopify. Your guidance was not only professional, but also very kind and reassuring. You handled everything so smoothly and made sure I understood each step clearly. It’s rare to find support like this. Thank you for being such a fantastic advisor!

Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support. A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge. That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat. Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it. Megan

This smart membership app offers great value at a reasonable price. I believe it will help the company strengthen customer relationships and drive sales. Customer service representative Hazel is exceptionally friendly and helpful. She responds promptly and provides clear, accurate answers, making the overall experience excellent.

いま無料版を使っていますが、返信すごく早いです。 HAZELさんがいつも丁寧に対応してくれます。

I’d like to give special thanks to Hazel for the excellent customer support. Hazel was incredibly responsive, professional, and patient, and made the whole experience smooth and stress-free. Every question was clearly explained, and the issue was resolved much faster than I expected. It’s rare to receive support that feels both efficient and genuinely thoughtful. The plugin itself works perfectly, and Hazel’s help made it even better. Truly appreciate the great service and attention to detail. Highly recommended!

Their customer service is exceptional. Hazel helped me to set up and optimise my rewards program on the fly - took all of 5mins with her expertise. I'm hopeful this app will be a great asset to my business.

Excellent customer service, and a very well though out app. It natively provides a very robust referral and reward program. I tried three similar apps and this is by far the best