Customer Accounts Concierge

About Customer Accounts Concierge

Launched Dec 01, 2021

Built by Froonze Limited

Email :

[email protected]

Address

Đường Huy Cận, Phước Long B, TP Thủ Đức, Ho Chi Minh, 700000, VN

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Introduction Video

Description

Increase customer lifetime value with a beautiful, engaging and functional customer portal

Turn your client account page from a generic page to a multi-functional customer dashboard. You will be able to add Loyalty and Rewards program, Wishlist with back in stock reminders, Custom registration form, Social login, Reorder button, Cancel order button and much more with our plugins or partner app integrations and display custom content. Excellent option for B2B and wholesale stores. Our flexible plugin system allows you to select and pay only for the plugins you need.

Loyalty program, Loyalty points, Rewards program, Referral program
Customer registration form, email verification, account approval, custom fields
Wish list with back in stock reminders integrated into customer portal
Social login - Facebook, Google, Twitter, Amazon, LinkedIn, Apple
26+ integrations with CRM app tools: rewards, subscriptions, order management...

Loyalty and reward features

Program types: Affiliate programs, Custom programs, Memberships, Referrals, Reward programs, Wishlists
Rewards you can offer: Coupons, Custom rewards, Discounts, Free shipping, Points

Pros

Transforms generic client account pages into multifunctional customer dashboards
Allows integration of loyalty and rewards programs, enhancing customer engagement
Wishlist feature includes back-in-stock reminders, potentially boosting sales
Custom registration forms allow for tailored customer onboarding experiences
Social login options increase convenience and potentially lower account creation barriers
Reorder and cancel order buttons streamline the customer service experience
Flexible plugin system allows users to pay only for the features they need, saving costs
Excellent option for B2B and wholesale stores, which may have specific account management needs
Supports various loyalty program types: Affiliate, Custom programs, Memberships, Referrals, Wishlists
Offers multiple rewards types: Coupons, Custom rewards, Discounts, Free shipping, Points
26+ integrations with CRM tools enhance functionality for rewards, subscriptions, order management

Cons

May require additional time and effort to set up and customize the multitude of plugins and integrations
Potential cost incrementally increases as more plugins and integrations are added
Complexity of features and integrations may lead to a steeper learning curve for some users
Dependence on third-party integrations could affect stability and performance depending on those services' reliability

Rating And Reviews

Moebelbox24.de

Nov 03, 2024 on Shopify

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

CENE

Oct 10, 2024 on Shopify

Great Support

Kai and Co. Studios

Oct 04, 2024 on Shopify

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

ORN ACTIVEWEAR

Sep 25, 2024 on Shopify

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

Pearlita

Sep 25, 2024 on Shopify

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean. Thank you again Alexandru for your help!

Barefoot Venus Wholesale

Sep 22, 2024 on Shopify

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Bathroom Panels Direct

Sep 18, 2024 on Shopify

Highly Recommend! I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

Shop Huna

Sep 08, 2024 on Shopify

VERY GOOD SUPPORT

QBAY

Sep 05, 2024 on Shopify

#highly i recommend this app# This is my personal experience Benefits *This App is very easy for customers to manage and Edit account their Profile Edit *Referral programming *increase customers and increase our income *The best customer support I Tested all the (Customer Account App) on this site There is nothing else like it Let's support good Apps My sincere thanks to the developer who designed this Mohamed Safrin QBAY (PVT) LTD Our Website : www.qbay.lk

AlchePharma

Sep 02, 2024 on Shopify

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma

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