Support: 5/5 very responsive Features: 5/5 more on the roadmap Customizations: 4/5 (sometimes the descriptions could be better about what happens in the background) Overall: 4,8/5 -> very good app!

Unfortunately their customer support is unable to understand some simple queries which wasted 2 days going around in circles talking to him. The customer support experience plus, their app having a few limitations we decided to mak a change to a new provider.

チャットサポートにてShermさんという方が日本語で 非常に親身にご対応してくださりました。 ここまで手厚くサポートしていただいたのは初めてです。 これからも安心してアプリを利用できそうです。 改めて本当にありがとうございました。

Unfortunately Robby from their customer support is unable to understand simple queries and gets quite confused when asking simple questions about their app, I'm now wasted 2 days going around in circles talking to him. We will need to change apps due to this poor experience.

Fiyat performans olarak muhteşem bir uygulama.Yeni kullanmaya başladım şu an için herşey yolunda gelişimi takip edeceğim. Destek ekibinede teşekkür ediyorum çok hızlı dönüşler yaptılar.

Thank you for the kind and thorough customer service as we transition into this app. Greatly appreciated!

Great experience. Had problem of setting the widget on a new page, tried the chatbox and got help immediately. Purvi was so patient and professional that she solved my problem in 5 minutes

Really easy setup and when I did have an issue (with the Shopify platform) the customer service was really amazing. Best support I've had in years!

Great so far and somewhat easy to set up for someone not extremely tech savvy. Customer service is excellent and super helpful!

This is a very innovative plugin. As a seller, I'm very attracted to this feature. I've checked the websites of my most competitive peers and they all use Loloyal, which can boost buyers' purchasing desire and increase repurchase rates. I highly recommend it.