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Loloyal: Loyalty Rewards Popup logo

Customer reviews: Loloyal: Loyalty Rewards Popup

Develop by Channelwill

Reviews (707)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with "Loloyal: Loyalty Rewards Refer". They appreciate its intuitive design, comprehensive features, and excellent customer service. The app is considered a valuable tool for enhancing customer loyalty, especially for Shopify businesses.

Key Strengths

  • User-friendly interface and easy setup process
  • Comprehensive customization options
  • Effective integration with Shopify
  • Excellent and prompt customer support
  • Reasonable pricing, including a featured free plan

Common Concerns

  • Issues with points integration between online and in-person purchases
  • Initial complexity for first-time users
  • Some functionality gaps compared to competitors

Final Thoughts

"Loloyal: Loyalty Rewards Refer" has been positively received by many merchants who commend its functionality, ease of use, and exemplary customer support. While there are some concerns about integration features and initial setup complexity, the app remains a preferred choice for many due to its flexibility and efficient customer support, making it a strong contender in the loyalty app market.

Vape At Door

Jul 11, 2025  on Shopify

Excellent App with Great Support! We've been using Loloyal for our vape store, and it's been a great experience so far. The referral system is easy to set up and works smoothly. It helped us launch a smart “refer and save” campaign that both attracts new customers and rewards existing ones, win-win! Their support team is super responsive and always ready to help, even if it takes a bit of back and forth. The integration with Klaviyo is useful, and the ability to customize the loyalty and rewards setup makes it very flexible. There’s still some room for improvement (like syncing more referral data into Klaviyo), but overall, it’s a powerful tool that adds real value to our store. Highly recommended if you’re serious about customer retention and word-of-mouth growth!

animalisland.eu

Jun 24, 2025  on Shopify

very easy to integrate, above average good support :) first impressions very good, I keep my fingers crossed for the development of the app and adding new functions

Vulcanet

May 28, 2025  on Shopify

Nous avions besoin de personnaliser les widgets sur cette application, le service commercial a été très réactif et d'une aide précieuse. Ils ont répondu à toutes nos questions avec une grande précision et une grande gentillesse. Je recommande à 100% !!

WJD Exclusives

May 21, 2025  on Shopify

God forbids you need actual assistance. Their live-chat agents are essentially useless and if you have any questions they hand you a link to book a call that's 5 days ahead. Their live-chat response rate is so slow its diabolical. We started realizing we need to migrate out from them to some other platform, perhaps YOTPO or something. This is insane.

Ineffable Coffee

May 05, 2025  on Shopify

Servicio técnico muy atento. Si cumplen sus promesas de cara al desarrollo de la aplicación, será de las más potentes del mercado.

FULLangle

Apr 30, 2025  on Shopify

24時間365日チャットでのサポートがとても頼もしいです。日本語での問い合わせでも、翻訳を使って分かりやすく対応をしていただけます。

Dirty Monkey Kustoms GearHead Apparel

Apr 15, 2025  on Shopify

So far it is looking pretty cool. The Customer Service is outstanding! Very patient and very helpful!!

Rouge Panther

Apr 14, 2025  on Shopify

This service is exceptional! Customer support is always available and responds to all your requests, whatever they may be. The service is truly comprehensive. I highly recommend it!

TESmart.DE

Apr 11, 2025  on Shopify

I’ve been using LoLoyal for my business, and their service is truly top-tier. Every time I contact their support team—day or night—I receive lightning-fast responses with clear, actionable solutions. What sets them apart is their willingness to go above and beyond: they’ve coordinated directly with their developers to resolve my unique issues, tailoring fixes specifically for my needs. This level of dedication, technical expertise, and 24/7 reliability is rare. LoLoyal doesn’t just meet expectations—they exceed them. Highly recommended for any business prioritizing seamless support and custom adaptability.

GameStore.mt

Apr 03, 2025  on Shopify

Sherm was a pleasure to work with, great new app! Moved from another provider to this one, prefer it and pricing is reasonable.

Tutute et Gribouillis

Apr 03, 2025  on Shopify

Cassie m'a été d'une grande aide pour importer les points d'une autre application , les explications étaient claires et précises , réponse trés rapide , je recommande +++++ et suis trés satisfaite de Loloyal !

京都の老舗/日本画用絵具・胡粉ネイル 上羽絵惣公式通販

Apr 01, 2025  on Shopify

The response is very quick, so even people who are not familiar with it can feel at ease using this app. I think it’s wonderful.

FOS Amsterdam

Mar 25, 2025  on Shopify

Tot nu toe super. De support is super snel dus dat is sowieso een + De app zelf moet ik nog verder testen maar tot nu toe ziet het er goed uit!

A&A Asian Food Store

Mar 21, 2025  on Shopify

Awesome App! We've been using it for several years now. The customer support is great! Customers love the points system, both online and offline.

ShopMamaBijoux

Mar 19, 2025  on Shopify

So far loving this app! It's relatively easy to setup and the customer service team has been INCREDIBLE in helping us create the perfect setup. They are very quick and responsive..

ELKLOOK

Mar 19, 2025  on Shopify

Currently, the user experience is perfect, with comprehensive features. Both the customer service team and development team are highly dedicated and responsible, and the communication experience is top-notch.

Accurascale

Mar 18, 2025  on Shopify

Fast, clean, modern, exceptional value for money. Highly recommended. The support team and utterly brilliant and go above and beyond for customer happiness!

ProTrendyz

Mar 11, 2025  on Shopify

Great next level loyalty app! Shout out to Sherm from the support team for helping me with all my questions.

Longview Gallery Shop

Feb 19, 2025  on Shopify

So far, it looks great and user friendly. We haven't had much time to use it for our business yet - we are just learning how it works and setting up the rewards program.

Lagoo Segel- & Hochseeschule

Jan 16, 2025  on Shopify

Awesome app and fantastic support! The team is very friendly and helpful. I'm excited to use the app and look forward to our tests and programs.

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