Tuve unos inconvenientes con unas configuraciones y contacté al equipo. Me atendió Sherm y me brindó el mejor y más amable apoyo que he recibido. Me permitió solucionar fácilmente. ¡Gracias Sherm!

Help is very good & quick, fairly easy to use and easy to understand individual customer use as well.

Support: 5/5 very responsive Features: 5/5 more on the roadmap Customizations: 4/5 (sometimes the descriptions could be better about what happens in the background) Overall: 4,8/5 -> very good app!

Unfortunately their customer support is unable to understand some simple queries which wasted 2 days going around in circles talking to him. The customer support experience plus, their app having a few limitations we decided to mak a change to a new provider.

チャットサポートにてShermさんという方が日本語で 非常に親身にご対応してくださりました。 ここまで手厚くサポートしていただいたのは初めてです。 これからも安心してアプリを利用できそうです。 改めて本当にありがとうございました。

Unfortunately Robby from their customer support is unable to understand simple queries and gets quite confused when asking simple questions about their app, I'm now wasted 2 days going around in circles talking to him. We will need to change apps due to this poor experience.

We’ve been using Trustoo on our Shopify store and are truly impressed with both the functionality and ease of use. The app integrates seamlessly and offers all the features we need to manage and display reviews effectively. What really stands out is the support team — they respond incredibly fast and always provide clear, step-by-step instructions that make everything easy to understand. Highly recommended!

Fiyat performans olarak muhteşem bir uygulama.Yeni kullanmaya başladım şu an için herşey yolunda gelişimi takip edeceğim. Destek ekibinede teşekkür ediyorum çok hızlı dönüşler yaptılar.

Thank you for the kind and thorough customer service as we transition into this app. Greatly appreciated!

Great experience. Had problem of setting the widget on a new page, tried the chatbox and got help immediately. Purvi was so patient and professional that she solved my problem in 5 minutes