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Loloyal: Loyalty Rewards Refer logo

Customer reviews: Loloyal: Loyalty Rewards Refer

Develop by Channelwill

Reviews (1,162)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with "Loloyal: Loyalty Rewards Refer". They appreciate its intuitive design, comprehensive features, and excellent customer service. The app is considered a valuable tool for enhancing customer loyalty, especially for Shopify businesses.

Key Strengths

  • User-friendly interface and easy setup process
  • Comprehensive customization options
  • Effective integration with Shopify
  • Excellent and prompt customer support
  • Reasonable pricing, including a featured free plan

Common Concerns

  • Issues with points integration between online and in-person purchases
  • Initial complexity for first-time users
  • Some functionality gaps compared to competitors

Final Thoughts

"Loloyal: Loyalty Rewards Refer" has been positively received by many merchants who commend its functionality, ease of use, and exemplary customer support. While there are some concerns about integration features and initial setup complexity, the app remains a preferred choice for many due to its flexibility and efficient customer support, making it a strong contender in the loyalty app market.

Phancy Slime

Jun 27, 2024  on Shopify

It's got great customer service, fast and friendly UI, and also cheaper than the competition for the same offering. The only company I'd trust for this kind of service moving forward!

崔傑斯小舖

Jun 26, 2024  on Shopify

Great! The functions are very complete and everything is included. The free plan has all the basic functions and is completely suitable for novice store owners. The cost of the paid plan is basically positively correlated with the store's income, so it won't feel too heavy a burden.

Foliendealer.com

Jun 18, 2024  on Shopify

We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.

Shirley Meets Dot

Jun 10, 2024  on Shopify

Best Loyalty app I've tested so far! Displays potential points on Product Pages! Great customer service. I'm very happy.

DMILF

Jun 10, 2024  on Shopify

So far, the interface is easy to use and make quick edits. After playing with the free plan for a few hours, I'm considering a paid plan as I like how simple the app is, and what other features are included, like adding a free product to be redeemed using a points system. I'll have an updated review once I start a paid plan.

adpop

Jun 02, 2024  on Shopify

Best loyalty app ever. Loloyal can support custom font in free plan and support team was so kind and quick. I used a lot of Loyalty app and I think Loloyal is the best app. I mean it..and I'm writing a real review as a real customer. Thank you for making this app and help me doing my business really easy. Yay!

NAGATI Brand

Apr 26, 2024  on Shopify

Mariadel was amazing! She was very helpful and had the best attitude. Made me feel appreciated as a customer.

Luna Collective

Apr 24, 2024  on Shopify

Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!

Greg's Game Shop

Apr 20, 2024  on Shopify

This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.

BoardHouse

Apr 18, 2024  on Shopify

Ottima app, l'unica che ti permette di iniziare a testare il programma fedeltà gratuitamente e tradurre tutti i testi in modo dinamico. Inoltre assistenza cliente veramente TOP sempre disponibile

The Icetruck

Apr 17, 2024  on Shopify

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

Gleaming.it

Apr 11, 2024  on Shopify

Servizio di assistenza perfetto, eccellente, professionale, competente , l'operatrice Shan mi ha aiutato in tutto e ha trovato la soluzione al mio problema, davvero un servizio eccellente complimenti a Shan ottimo lavoro .

McSweeney's Premium Jerky & Meat Snacks

Apr 08, 2024  on Shopify

Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.

Adventure Carry

Apr 03, 2024  on Shopify

After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.

Natural Focus

Apr 02, 2024  on Shopify

Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards. The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.

SPELAB

Jan 29, 2024  on Shopify

I've had a great experience using the Loloyal Shopify app. The customer service is excellent – prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

Earthline Customs

Jan 11, 2024  on Shopify

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Bffd

Jan 06, 2024  on Shopify

Really cool feature set and great customer service. I use Subify subscriptions and would like to see an integration feature with them to award additional rewards points for those who are on subscription plans, but I can work around this in the mean time :). 1/6/24 update - I switched to Seal Subscriptions and it works great with Loloyal Loyalty.

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