Loloyal: Loyalty Rewards Refer logo

Customer reviews: Loloyal: Loyalty Rewards Refer

Develop by Channelwill

Reviews (1,136)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with "Loloyal: Loyalty Rewards Refer". They appreciate its intuitive design, comprehensive features, and excellent customer service. The app is considered a valuable tool for enhancing customer loyalty, especially for Shopify businesses.

Key Strengths

  • User-friendly interface and easy setup process
  • Comprehensive customization options
  • Effective integration with Shopify
  • Excellent and prompt customer support
  • Reasonable pricing, including a featured free plan

Common Concerns

  • Issues with points integration between online and in-person purchases
  • Initial complexity for first-time users
  • Some functionality gaps compared to competitors

Final Thoughts

"Loloyal: Loyalty Rewards Refer" has been positively received by many merchants who commend its functionality, ease of use, and exemplary customer support. While there are some concerns about integration features and initial setup complexity, the app remains a preferred choice for many due to its flexibility and efficient customer support, making it a strong contender in the loyalty app market.

Adventure Carry

Apr 03, 2024  on Shopify

After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.

Natural Focus

Apr 02, 2024  on Shopify

Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards. The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.

SPELAB

Jan 29, 2024  on Shopify

I've had a great experience using the Loloyal Shopify app. The customer service is excellent – prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

Earthline Customs

Jan 11, 2024  on Shopify

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Bffd

Jan 06, 2024  on Shopify

Really cool feature set and great customer service. I use Subify subscriptions and would like to see an integration feature with them to award additional rewards points for those who are on subscription plans, but I can work around this in the mean time :). 1/6/24 update - I switched to Seal Subscriptions and it works great with Loloyal Loyalty.

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