Loloyal: Loyalty Rewards Refer logo

Customer reviews: Loloyal: Loyalty Rewards Refer

Develop by Channelwill

Reviews (1,136)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with "Loloyal: Loyalty Rewards Refer". They appreciate its intuitive design, comprehensive features, and excellent customer service. The app is considered a valuable tool for enhancing customer loyalty, especially for Shopify businesses.

Key Strengths

  • User-friendly interface and easy setup process
  • Comprehensive customization options
  • Effective integration with Shopify
  • Excellent and prompt customer support
  • Reasonable pricing, including a featured free plan

Common Concerns

  • Issues with points integration between online and in-person purchases
  • Initial complexity for first-time users
  • Some functionality gaps compared to competitors

Final Thoughts

"Loloyal: Loyalty Rewards Refer" has been positively received by many merchants who commend its functionality, ease of use, and exemplary customer support. While there are some concerns about integration features and initial setup complexity, the app remains a preferred choice for many due to its flexibility and efficient customer support, making it a strong contender in the loyalty app market.

HUNDR.

Aug 01, 2024  on Shopify

The customer service team is always very dedicated in helping us resolve any issues we encounter during use.

Mindful Mantra Embroidery

Aug 01, 2024  on Shopify

I love this app. The features are amazing and it's so simple and user-friendly to use (for someone who's not great with tech like me!). The customer service is also incredible - super fast and helpful every time. Thank you for providing such a great app for a rewards programme!

Fashion Perla Store

Jul 29, 2024  on Shopify

This is the best loyalty and rewards app when you're just starting. These guys give you almost all the features for up to 50 orders per month - FOR FREE!!! This is crucial when you're on a budget and just starting. After crossing 50 orders a month, hell yeah we'll pay!!! On top of that, their live chat support was there within a minute and I got all the answers I needed super fast. Highly recommend 100%!!!

オーガニックワイン専門店マヴィ

Jul 24, 2024  on Shopify

購入金額に応じたポイント付与や、会員ランクによるポイント付与率の変更、様々なアクションに応じたポイント付与ができるので、様々なキャンペーンに対応できそうです。 ウィジェットの編集などもわかりやすく、テンプレートもあるのでとても使いやすいです。会員ランクのアイコンなども数種類から選べます。 様々なプログラムが設定できる分、初期の設定を事前に確認と検討しておく必要があると感じました。 気になる点:たまったポイントを割引として利用する場合は、一度クーポンに変換する必要があるのでお客様の手間が発生します。 特に良かった点:サポート体制が素晴らしいです!不明点や問題が発生した際にサポートへ問い合わせしたところ、迅速(1-4日以内)かつ柔軟に対応していただけました。 サポートしてくださったMariadelさんとKimさんに心より感謝申し上げます。 翻訳アプリを使用してくださっているため、サポートへの問い合わせは日本語でも大丈夫でした。

ManiTini

Jul 21, 2024  on Shopify

I give Kim and Sophie​ a 5-star because they are super helpful, efficient in communications with clear instructions. I'm first to try this app, hope this app would be great too!

D'QAR

Jul 18, 2024  on Shopify

Top Support, great App. We tried a lot of loyaty apps but this one seems to be the best for our needs. 100% Rekommandation

HalloGeschenk.de

Jul 09, 2024  on Shopify

Excellent Experience The implementation of the system went smoothly. The menu is intuitively designed and very clear. The integration looks truly outstanding and is crafted with a high level of professionalism. We are eagerly anticipating our customers' reactions to our loyalty program. What we appreciated the most was the warm welcome from the support team. We had a very pleasant interaction with Nova, who not only answered our beginner questions but also provided numerous helpful tips - and that with an unmatched response time. For example, we didn’t know that expected points could be displayed next to the price, offering our customers complete transparency in point collection. We think that’s fantastic, and thanks to Nova, we were able to integrate this feature right away. Overall, we are very satisfied so far and look forward to seeing how the program evolves.

Phancy Slime

Jun 27, 2024  on Shopify

It's got great customer service, fast and friendly UI, and also cheaper than the competition for the same offering. The only company I'd trust for this kind of service moving forward!

崔傑斯小舖

Jun 26, 2024  on Shopify

Great! The functions are very complete and everything is included. The free plan has all the basic functions and is completely suitable for novice store owners. The cost of the paid plan is basically positively correlated with the store's income, so it won't feel too heavy a burden.

Foliendealer.com

Jun 18, 2024  on Shopify

We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.

Shirley Meets Dot

Jun 10, 2024  on Shopify

Best Loyalty app I've tested so far! Displays potential points on Product Pages! Great customer service. I'm very happy.

DMILF

Jun 10, 2024  on Shopify

So far, the interface is easy to use and make quick edits. After playing with the free plan for a few hours, I'm considering a paid plan as I like how simple the app is, and what other features are included, like adding a free product to be redeemed using a points system. I'll have an updated review once I start a paid plan.

adpop

Jun 02, 2024  on Shopify

Best loyalty app ever. Loloyal can support custom font in free plan and support team was so kind and quick. I used a lot of Loyalty app and I think Loloyal is the best app. I mean it..and I'm writing a real review as a real customer. Thank you for making this app and help me doing my business really easy. Yay!

NAGATI Brand

Apr 26, 2024  on Shopify

Mariadel was amazing! She was very helpful and had the best attitude. Made me feel appreciated as a customer.

Luna Collective

Apr 24, 2024  on Shopify

Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!

Greg's Game Shop

Apr 20, 2024  on Shopify

This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.

BoardHouse

Apr 18, 2024  on Shopify

Ottima app, l'unica che ti permette di iniziare a testare il programma fedeltà gratuitamente e tradurre tutti i testi in modo dinamico. Inoltre assistenza cliente veramente TOP sempre disponibile

The Icetruck

Apr 17, 2024  on Shopify

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

Gleaming.it

Apr 11, 2024  on Shopify

Servizio di assistenza perfetto, eccellente, professionale, competente , l'operatrice Shan mi ha aiutato in tutto e ha trovato la soluzione al mio problema, davvero un servizio eccellente complimenti a Shan ottimo lavoro .

McSweeney's Premium Jerky & Meat Snacks

Apr 08, 2024  on Shopify

Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.

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