Great app with a clean interface and solid features. Special thanks to Haley for the prompt, friendly, and helpful support — really appreciated the clear explanations and quick responses. Highly recommended for merchants looking to boost customer engagement.

I’m extremely satisfied with BON Loyalty and the support behind it. Huge thanks to Sienna, Dannie and Kahi for personally helping me solve every UI issue and tailoring features exactly to my needs. The app is powerful, smooth, and honestly exceeded my expectations. It answers all my needs and then some. I highly recommend BON Loyalty to anyone looking for a serious, flexible, and well-supported solution.

Fast and responsive support! Whenever I encountered issues or had questions about my program setup, both Haley and Hazel were extremely helpful and guided me every step of the way.

Absolutely great Loyalty app that's super easy to setup most especially for someone like me who really struggles with technology but was able to do everything myself along with the Customer Service team at BON. A BIG shout out to Sienna and Dannie who were always there to help me whenever I was struggling with anything and Logan the developer who went above and beyond to help customize the Loyalty page on our website to incorporate some additional features that are not present in the bespoke package. Will happily recommend BON any day. Thanks team!

This app has helped me a lot! It was easy to set up, and the team was incredibly flexible with customizations. Their support replies very quickly and always resolves any questions I have. Highly recommend!

Lyn was extremely helpful and patient while helping me get everything set up correctly. She clearly explained what was missing, guided me through the settings, and made sure the loyalty widget was working properly on my store. Great support and very quick to respond thank you, Lyn!

I had a great experience with the Shopify customer support chat team. Hazel assisted me and was very helpful, polite, and quick to understand my concern. She resolved my query smoothly and made the experience pleasant. Really appreciate her support.

Hazel I want to appreciate you for the way you helped me with the BON Loyalty Program & Rewards app on Shopify. Your guidance was not only professional, but also very kind and reassuring. You handled everything so smoothly and made sure I understood each step clearly. It’s rare to find support like this. Thank you for being such a fantastic advisor!

Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support. A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge. That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat. Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it. Megan

This smart membership app offers great value at a reasonable price. I believe it will help the company strengthen customer relationships and drive sales. Customer service representative Hazel is exceptionally friendly and helpful. She responds promptly and provides clear, accurate answers, making the overall experience excellent.

いま無料版を使っていますが、返信すごく早いです。 HAZELさんがいつも丁寧に対応してくれます。

I’d like to give special thanks to Hazel for the excellent customer support. Hazel was incredibly responsive, professional, and patient, and made the whole experience smooth and stress-free. Every question was clearly explained, and the issue was resolved much faster than I expected. It’s rare to receive support that feels both efficient and genuinely thoughtful. The plugin itself works perfectly, and Hazel’s help made it even better. Truly appreciate the great service and attention to detail. Highly recommended!

Their customer service is exceptional. Hazel helped me to set up and optimise my rewards program on the fly - took all of 5mins with her expertise. I'm hopeful this app will be a great asset to my business.

Excellent customer service, and a very well though out app. It natively provides a very robust referral and reward program. I tried three similar apps and this is by far the best

新年早々にオンラインで質問をしましたが、Haleyさんが迅速で、丁寧に回答して下さり、大変助かりました！ 日本人にもかなりお勧めしたいアプリです！

Great suport from Hazel. Today, saturday while others dont work she helped me by answering all my questions for hours and also helped me setting the app. Fantatic support. Well done

I would highly recommend BON Loyalty to all fellow Shopify store owners. The support provided by the team is fantastic. Hazel was extremely helpful and friendly.

I just download the app and was working on setting everything up - I clicked the button to verify the email address and it immediately linked me up with an actual human support person - that was impressive right from the beginning. I followed the information supplied and asked a couple questions which were answered promptly. The verification is in process, so Dannie let me know that a follow-up will be completed in a couple days and I'll be notified with the outcome. Dannie was very helpful, friendly and kind and I REALLY appreciate being connected with an actual human!

We’ve had an excellent experience with Bon Loyalty, and I’d especially like to highlight Hazel for her outstanding support. She is consistently super polite, a great listener, and very clear when explaining the logic behind the Bon Loyalty system. Hazel is notable for her willingness to go above and beyond. She has actively discussed our system-related questions and challenges with the developers, thoughtfully actioned ideas, and explored whether internal processes could be improved not just for us, but for other merchants as well. She’s responsive, genuinely helpful, and always a pleasure to speak with. It’s rare to find support that feels this proactive and collaborative. Highly recommend Bon Loyalty, and Hazel in particular, for anyone looking for a reliable and well-supported loyalty solution. Ketija (Coin Mining Central Ltd.)

Hazel and team always work great, I love the reward program. Simple, effective and my customers on MetOlijf.nl love it.