The journey started with my experience with Sales Hazel, who was very passionate during the session and sold me the service. I am very happy with the app, its features, and especially the support team from BON—namely Lily, Sienna, and Kahi. The customisation request was a long process, but they were very patient and provided excellent customer service, eventually landing exactly where we wanted. I would definitely recommend it.

Amazing app with top-notch support! BON Loyalty is perfect for small businesses. Their support team is fast, friendly, and super helpful. Highly recommend!

I wouldn't give 5 stars to the app, It is a little bit complicated yet I am here to give 5 stars to the supports they are really a great help in setting things up and customization things in this app. Really appreciated Hazel and Mandy for help us setting things up and customizations.

BON is a great loyalty app—easy to set up, highly customizable, and perfect for boosting customer engagement. The support team is quick and helpful (especially Hazel), and the features for earning and redeeming points work smoothly. Highly recommended!

I had the privilege of working with a chat customer service rep Cara. She was very patient and helpful. She also reviewed the app on my website and pointed out some features that I may have left incomplete, which would prevent me from utilizing all the app's features. She also noted other features and upcoming features. She was amazing! and a great representative of the company.

Very good tool. The support is excellent and helps you where they can. Especially Hazel was a pleasure to deal with and helped in every aspect.

Herramienta de fácil uso, con una amplia personalización, algunas opciones que no son configurables por el usuario son modificadas por el equipo de soporte, equipo de soporte atento y rápido, dispuestos a resolver dudas o a realizar modificaciones si son necesarias.

Absolutely blown away by the support I received from Cara and Mia – you two are absolute stars! The way you handled everything was beyond professional, kind, and lightning fast. I’ve never experienced such caring and proactive customer service. You made me feel truly seen and supported – THANK YOU! Also… this app? Next level. BON is by far the best app I’ve ever used in this category – beautifully designed, intuitive, and built with so much heart. You can feel the passion behind every detail. Huge kudos to the entire team – but especially to Cara and Mia. You’re rockstars.

This app is worth the money you pay. The app is good and highly customizable and works even with the POS! Their staff are also quick to respond to your concerns. Highly recommended!

We've had a great experience using BON Loyalty, the app is intuitive, feature-rich, and flexible enough to fit our brand's unique needs. It’s helped us build stronger connections with our customers and reward them in a way that feels seamless and personalized. What truly stands out, though, is the incredible support. Hazel has been nothing short of amazing, super responsive, patient, and knowledgeable. She made our onboarding smooth and was always ready to assist with any questions or adjustments we needed. Highly recommend BON Loyalty to any business looking for a powerful and well-supported loyalty solution!

Rani was incredibly helpful throughout the entire process. She not only took the time to understand what I was trying to accomplish, but also went a step further by escalating my request to their development team. They're now exploring whether a workaround can be implemented to make the task easier moving forward. I really appreciate the effort and initiative she showed, her support made a big difference.

Cara was incredibly helpful via chat! She answered all of my questions, solved a problem I could not figure out. She even sent a video to explain how to manage the app on our POS. Cara also gave suggestions to complete our account and use BON to its full extent. Very happy with BON's customer service! Thanks Cara!

The app is very easy to set up, not like some of the others available which i had to then delete because it got to complicated, this app did the hard work for me i just had to do some design and rules for it to work how i needed it for my shop, Hazel helped me every step of the way, she was always available and made sure to follow up.

It’s incredibly user-friendly and, most importantly, comes with a beautiful and well-designed UI. You can tell that a lot of thought went into the features – everything feels intentional and intuitive. Unlike many other apps where even small changes like color or translations require a support ticket, BON gives you full control right out of the box. A big thank you to Hazel as well for her fast and excellent support – she made everything even smoother!

Amazing app for boosting customer loyalty! I recently downloaded the BON Loyalty Program app for my Shopify store and I’m genuinely impressed. The features are easy to customize and integrate seamlessly with my existing setup. Big shoutout to Rani from their support team, she was incredibly patient, knowledgeable, and guided me through the setup process step-by-step. Thanks to BON, I now have a rewards program that fits perfectly with my brand. Highly recommend this app to any store looking to increase repeat purchases and build a loyal customer base!

Jean, Cara, and Rani were so helpful and understanding. They have an awesome support team. Everyone is so eager to help and they treat you with kindness and respect...Not like a burden or inconvenience. I truly appreciate and recommend their level of customer service. Please commend these people for their amazing customer service. Definitely above the bar!

Hazel is amazing – super helpful and kind! We’ve been using BON Loyalty for our store lilimaus.de and honestly, the app is great – but what really stood out was the support from Hazel. She was incredibly kind, quick to respond, and helped us where she could. Thanks to her, we now have a referral program that not only works smoothly but also looks exactly how we imagined it. Big thanks, Hazel – you made the whole experience feel easy and personal.

The app works perfectly and has helped us boost our AOV significantly. The Support team put all the efforts required to make sure our problems are resolved.

Your Hazel is a wonderful girl who helped me a lot. These app is easy to set up a Loyality page.Great.

Simple, fast and great service! Whatever the issue, the service is there immediately and can help. Simply great. The app is extremely simple but has all the important features you need. And at an unbeatable price. The German translations are not so good, but you can overwrite them yourself. The app is a clear recommendation for everyone!