Taranker.Com Logo
BON Loyalty Rewards Program logo

Customer reviews: BON Loyalty Rewards Program

Develop by BON Loyalty

Bon Loyalty & Rewards is a Shopify app designed to boost customer retention through customizable loyalty programs. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,499)

Overall rating
4.9

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Ozmah

Sep 12, 2025  on Shopify

IM NOT VERY COMPUTER LITERATE, BUT THE WHOLE TEAM IN BON LOYALTY IS VERY HELPFUL. MOST IMPORTANTLY THE RESPONCE TIME IS VERY QUICK AND THEY TAKE THE TIME TO GIVE SCREEN SHOTS SO YOU CAN SEE EXACTLTY WHAT YOU NEED TO DO. a QUICK SHOUT OUT TO HAZEL SHE HAS BEEN EXCEPTIONALLY HELPFUL GETTING ME STARTED UP. THANKS TEAM KEEP UP THE GREAT WORK AYTEKIN (OZMAH)

Menoplus Shop

Sep 12, 2025  on Shopify

Bon Loyalty and the team were really patient, friendly and helpful all the way in "walking" me through all the set up process. Cara, Mia, Sienna, Mila and Mandy were all assisting me and updating me throughout the process, day or night. Nothing was too much trouble for them and I truly appreciate that. Thank you.

Cool-Vita

Sep 11, 2025  on Shopify

10/5 BON Loyalty is honestly one of the best apps I’ve ever used on Shopify! Super easy to set up, flexible, and packed with features that really help me connect better with my customers. The loyalty system feels fun and engaging, especially with all the options to customize. Big shoutout to Hazel — her support was amazing! She answered all my questions with so much patience and care, and you can really feel she puts her heart into helping. Thanks to Hazel and the team, I feel really confident using BON Loyalty for my store. Highly recommended!

joujoubotanicals.com

Sep 09, 2025  on Shopify

After an extensive search and comparing a ton of apps, I decided on BON for my loyalty program. For me it was important to be able to have an easy start with a lot o features and to have the ability to translate the app. BON is everything mentioned and more. I especially love the fast and knowledgeable support team (Mia, Hazel, Courtney, Cara). Docs are pretty good, but the team is always ready to jump in and help, which is amazing.

Teckwah Online ID

Sep 09, 2025  on Shopify

I think the support is really good. I haven't used the app yet (just subscribed) but setting up is very user friendly. I needed some help with multi language and Hazel helped me very well :)

Neolea

Sep 08, 2025  on Shopify

Just set it up an hour ago so we haven't used it for long but it looks very promising indeed. Thank you Sienna for your patience and helping us getting all set up.

Fiini Fröökynä

Sep 08, 2025  on Shopify

We have had very good and fast service and the staff has been so helpful if my team has had any questions. They answer me in seconds and I we can't find an answer right away, they always get back to us later and finish it off well!

Fancii & Co.

Sep 07, 2025  on Shopify

We chat to different support agents from BON (namely Mia, Cara, Sienna, Jean, and Maxxie) and they all delivered prompt and quality support every time! That's pure teamwork! Highly recommended and not too expensive app for loyalty/rewards. We look forward to grow with BON and our brand together as we increase our loyal customer base! :)

Vulgaire

Sep 05, 2025  on Shopify

Thank you Sienna for your time ! I've already installed Bon Loyalty App on many websites and it's still a pleasure to use it and have some efficient help ! :)

Mademoiselle Manucure

Sep 05, 2025  on Shopify

J’ai eu une excellente expérience avec le support de BON Loyalty. Hazel a été très professionnelle, réactive et bienveillante pour m’aider à importer les points de mes clientes. Un grand merci à elle et à toute l’équipe BON !

Zoogiganten

Sep 03, 2025  on Shopify

Works like it should, 100% easy to install and have a lot of features. The support is great, nothing but good things to say about this app.

Melenore SelfMade Design

Sep 02, 2025  on Shopify

Tolle App, Toller Support. Jeden Cent wert! Danke für alles, was ihr uns auch bei Fragen schnell unterstützt.

Davines Cyprus

Sep 02, 2025  on Shopify

I had a great experience with Sunny. She was fast and straight to the point, which made the whole process very smooth. I especially appreciated that she included screenshots and helpful links, which made it much easier for me to follow along and achieve what I was working on. Excellent support!

Plain Sight Coffee

Sep 01, 2025  on Shopify

Hazel, Maxxie, and especially Sienna have been very helpful to us! They're so polite and easy to talk to! Thank you so much for helping us and also for the discount! <3

Haneenalsaify

Sep 01, 2025  on Shopify

What an amazing app ! it's really a must for any non technical users on shopify and that needs to leverage their website ! very easy to use and an amazing responsive support team ! shout out to Courtney ! keep it up guys

LimitBreak Games

Aug 31, 2025  on Shopify

Hazel did an amazing job assisting me on my website. Fast, quick replies, respectful, amazing job. Great app, I recommend it strongly.

Wuyi Origin

Aug 30, 2025  on Shopify

This is a great app and the staff are incredibly helpful and assisted when I had queries very quickly.

Hipa® Parts

Aug 29, 2025  on Shopify

The after-sales service is very good, and any problems can be resolved in a timely manner. Thank you very much!,Sienna, great service

Cozy Indigo Coffee

Aug 28, 2025  on Shopify

Simple and easy to use! I've been looking for a rewards program and found this one to be the best for my store. The support team is always so prompt and friendly when I have questions regarding set up.

SILKSILKY

Aug 27, 2025  on Shopify

The BON app is very easy to use. We switched from another app to BON and received a lot of help from their customer service. I am very grateful to Sienna for her guidance and assistance. We are currently using it very smoothly.

Scroll to Top