This app has everything we required at a fair price. I've received great support and migration assistance. Aster has been very helpful answering questions without delay and addressing the little details. I've sampled almost every loyalty app in the Shopify store and I think we've finally found a home.

Hazel helped out with some issues, response time was in seconds so that is a really good thing. Have to see how the app is working in the up-coming months, but for now it has been great.

The support at BON is excellent. Their team is incredibly quick and comprehensive. Dannie has been particularly helpful, but we have dealt with other agents as well and they are all equally helpful.

Very happy with the app, easily customisable and easy to use. Customer support is excellent. Sienna helped us with personalising our customer emails and did a fantastic job, going beyoned what I would expect. Highly recommend.

Testing BON app for the moment. But since the very beginning, a very nice and efficient support team helped me. Thanks so much for that. Ideal beginning. Great tieam: Kian, Mia and Courtney

Cara, Courtney and Sienna have all been really helpful, even analyzing my program and making suggestions! This app is also really great, because their privacy policy is very clear and to the right standard that it needs to be for my Swiss and German customers. It is very easy to set up and customize with my own branding, and I love how they offer a referral program with the free version - many other programs don't.

We are happy by its super easy navigation and integration, plus well-covered functionality like custom branding, VIP tiers, and referral rewards, even on the Growth plan. Beyond the fantastic app, their customer support team is truly outstanding. A huge shout-out to Sienna, Maxxie, Maandy, and Jean for their consistent help, and especially to Hazel, who worked closely with us from the start; Hazel and her team relentlessly found solutions to all our inquiries, even those requiring developer support, always with prompt replies, quick solutions, and a friendly demeanor. We wholeheartedly recommend Bon Loyalty for anyone looking to elevate their customer rewards.

Great customer service. You are talking to actual people not AI and they are always available and ready to help. Anticipating your issues and solving your problem asap. Thank you specially to Sienna, Cara and Kian

Great support, Hazel responded super fast, problem is sorted out within 10 minutes, highly recommend

Courney has been really helpful, always providing quick and effective assistance whenever we needed support. We have been using BON since 2022, and our experience has been excellent. user-friendly, reliable, and packed with features that help us engage and reward our customers.

I was looking for an easy to set up loyality programm and I chose BON! The setup is great and Hazel and Siena were a big help in the chat and super quick to respond. thank you!

Great support — especially from Hazel and Sienna, who have been extremely helpful in guiding me through how Bon Loyalty works and in promptly resolving any enquiries I’ve had

very helpful! cleared the basic steps which will help us with future configurations with Bon Loyalty.

Had a demo with Cara today, great efficient presentation. I'll be starting with the app this week. So far it looks to be very DIY with helpful guidance and easily customizable.

So far so good. I'm just in the implementation stage but support (Cara and Dannie) have been awesome!

Sienna, Mia and Hazel were incredibly helpful in helping up set up our loyalty programme. They went to all ends to make sure we got exactly what we needed, and with a great attitude!

Great App so far, what made me choose Bon was the multi-language support right out of the box. Setting it up was a breeze once you understand the UI and the best part on getting started was the support, they do not guide you to articles they just help right away, especially Hazel and Sunny

We love this so far! It's been straightforward and simple to setup, and works well for both our website and POS. We had to switch to BON because our last loyalty app wasn't working with POS anymore. The team at BON helped us get setup and transfer all customer data over smoothly! Support is great and has been available in case we needed help. We haven't had any problems so far.

Hazel formidabile come sempre! Qualsiasi cosa le chieda è sul pezzo e disposta ad aiutarmi e a risolvere il problema in pochissimo tempo. Certo, l'app con delle personalizzazioni richiede un costo una tantum, però con un'assistenza così il costo passa proprio in secondo piano. Grazie mille

Rani and the team are quick to respond and assist! Really liking this app and how versatile it can be.