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Customer reviews: BON Loyalty Program & Rewards

Develop by BON Loyalty

Reviews (1,861)

Overall rating
4.9

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Kanso Sports NA

Jan 12, 2025  on Shopify

great - Hazel is awesome

Kanso Sports NA

Jan 04, 2025  on Shopify

great

Sammmm

Jan 02, 2025  on Shopify

I had couple of doubts before installing the app, Haze from Bon Team clarified them with great explanation.

La Cigale & La Sardine

Sep 09, 2024  on Shopify

J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions. Un grand merci !

Starfish Project UK

Sep 04, 2024  on Shopify

So far the customer service has been incredible! Quick to respond, detailed in understanding our needs, and really kind! I only gave a 4 because we haven't had a chance to really use the app and get feedback from our customers yet, so I'm not sure how it works in real time. But we love the branding options it provides and the setup process, we are feeling hopeful!

Chlupaté předplatné

Jul 03, 2024  on Shopify

I'm just starting to use the app. But I can already say that the customer support is really great. I was lucky enough to have Chelsea and Cady helping me. Setting up the application is simple, understandable and hassle-free. I hope that my customers will also be satisfied with the application.

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