great service

My first impression with Maxxie was good. She was helpful, kind, and knowledgeable, and I had a lot of complex questions and Maxxie stepped up to the plate with each and every question and concern I had....the whole process took about 30 mins as I was new to the app and setting it up, so I had a million and one questions....Thanks Maxxie.

I was attended by Hazel promptly and professionally. My queries were answered and I was able to proceed with loyalty program.

un grand merci à Mia pour son aide et support

We’ve had a fantastic experience working with Maxxie and their Dev Agent, Andy. They went above and beyond to understand our unique requirements and helped us customize the app exactly to our needs. We truly appreciate the level of support and care the Maxxie team provided—it's rare to find a team so committed to customer success. Highly recommend!

Excellent customer service and the app has everything we need. Hazel has helped us out anytime we've needed help!

This app is very useful for my needs and the customer service team has been extremely helpful. I have talked to Cara, Hazel, and Mia and they have all been great. They get back to me in a timely manner & help solve whatever is needed. I would recommend to everyone looking for a loyalty program to implement.

Hazel responded in minutes and answered all my questions! Customer Support was very good also everything is very intuitive.

I believe it provides almost all the necessary features at a reasonable price compared to other apps. What impresses me the most is the prompt and accurate customer service that resolves issues whenever they arise. Jean is the best customer support I’ve ever experienced.

So so so good! Hazel is really hands on in helping you out with everything you need to know about the app. It has all of the features I am looking for!

We've been using this app on our Shopify store for some time now, and while it offers a range of useful features and improvements, the biggest advantage by far is the customer support team. They’re always responsive, kind, and ready to help with tailored solutions – no matter how big or small the issue is. It's truly the only app we've found that offers such a high standard of support. A special thank you to Hazel and Maandy – your help makes all the difference. Highly recommended!.

We're new users, but so far, the customer service has been top-notch. Mia has been exemplary.

Great customer service and ease of use

The best support team I have come across. Hats off to BON team. Highly recommended

So far the online support has been very helpful as I navigate through the trial week. This gives me confidence that I will be able to sort out any issues that arise.

very good service ❤️ I like BON customer service so much, she is so helpful and fast in response. thumb up

You can't fault the customer service and assistance. They are always so helpful when you have a problem. Hazel was great today in helping me work through a few issues and was resolved very quickly.

Just installed Bon Loyalty and faced a small teething issue which is my lack of setting up. Hazel quickly send me two simple instructions to get it going. Amazing knowledge and the ability to understand my needs impressed me so much that I couldn't help it but leave this lengthy review . Is good that Bon Loyalty uses "real" people instead of chatbot . Thanks Hazel once again. Hopefully won't need you anymore in a few days time when the website goes live .

Jean and Hazel, Very pleasant and helpful

Great app for loyalty program. We initially tried another highly rated app, but it kept crashing and customer service was very much lacking. We then installed BON, and it's been great. Very easy to set up, and the customer support is amazing. Both Mia and Hazel were extremely quick to respond with helpful information. Highly recommend!