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Customer reviews: BON Loyalty Program & Rewards

Develop by BON Loyalty

Reviews (1,861)

Overall rating
4.9

What Merchants Think

"BON Loyalty Rewards Referrals" has received overwhelmingly positive feedback from merchants. They appreciate the app's comprehensive features for managing loyalty programs and referrals, noting that the interface is user-friendly and easy to integrate. Merchants particularly emphasize the exceptional customer service provided, which significantly enhances their experience using the app. Many users have highlighted the app as a game-changer for their business operations.

Key Strengths

  • User-friendly and intuitive interface
  • Comprehensive feature set, including customization options
  • Exceptional customer service, particularly mentioning support representatives like Hazel, Cara, Mia, and Jean
  • Seamless integration with existing systems
  • Efficient setup and implementation process

Common Concerns

  • Complexities related to discount code management when transitioning loyalty points
  • Desire for more autonomous control over bulk importing user data
  • Occasional lack of certain advanced features compared to competitors

Final Thoughts

Overall, "BON Loyalty Rewards Referrals" is highly recommended by its users for creating and managing loyalty programs. Its standout customer support is a frequent highlight among reviews, making it a preferred option for businesses transitioning to or enhancing their loyalty strategies. While some concerns exist regarding specific features and integrations, the app's core strengths overwhelmingly contribute to positive experiences and outcomes for merchants.

Koreabe

Feb 15, 2025  on Shopify

Changing my review, I think the app is ok and customer service is good. However, there are little things that the apps lack and it has the wrong format, instead of trying to improve it, they want to charge it. I already paid one thing for a change that was obvious they should have, when i asked to give the option to send emails to the clients on certain points earnings instead of sending an email for everything (this is so spammy), they wanted to charge me again Probably will look for a better app in the future.

Tech Wellness

Aug 19, 2024  on Shopify

Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!

OppaiStudio

Aug 15, 2024  on Shopify

My customers reported difficulty using at checkout. Where the cart would flip out and not show the correct items in the checkout screen. If this continues the app is completely useless and pointless.

La boite à Penny

Apr 04, 2024  on Shopify

le système est planter et personne pour aider

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