Nothing but great things to say about BON and their customer service. Cara has been extremely helpful during the holiday season, and anyone who understands retail knows just how important that is to a company.

Merci à Cara pour avoir su répondre a toutes mes questions et résoudre un petit soucis d'affichage! :)

I love using this for my business and more importantly, any time I need human assistance they have been amazing!

Amazing service from Hazel and Cara, they answered all my questions quickly with images / recording and it was super clear. Excited to see what comes of this service

I love this app so far. Also, customer support is quick to respond! Jean was super helpful and gave me some great tips!

Cara was a life saver, in explaining how the system worked and how to fix issues I was having. The app is convenient, user friendly, and integrable with shopify allowing for client interface. Overall recommend Bon: Loyalty, and there team!

My dear Mia Comme je vous avais écrit plus tôt j'ai pu tout installer et mis en place dans à peu près 2 heures alors que j'avais perdu près de 5 jours avec un de vos compétiteurs. Vous avez été rapide à répondre à tous mes chats et avez été direct to the point à chaque occasion

I cannot recommend this app enough! The app itself is incredibly user-friendly, packed with great features, and perfectly meets our needs for creating a loyalty program. What makes it even better is the amazing support team behind it. Hazel, Jean, Maxxie was absolutely fantastic—so patient, responsive, and thorough in addressing all of my questions and concerns. Their guidance made the setup process smooth and stress-free. It's rare to find such a dedicated team that truly cares about its customers. Thank you so much for your outstanding service!

We are very satisfied with the application. It's easy to set up and provides a lot of functionality. Customer service is attentive and very responsive. We highly recommend it!

The app itself, is very comprehensive and the process to customize it is well organized. I did it in one evening. For me, I want to prioritize the referral program and asked a customer service rep, Mia, if there was a way to move the referral section to a more prominent spot on the page. Mia informed me, I could build the page with blocks, just like any other Shopify page! I was blown away at how easy it was, and there were screen shots I could use to follow along. Amazing!

5 stars for BON: Loyalty Rewards and their amazing customer service! Cara, my rep, was an absolute delight to work with—so sweet, helpful, and personable. She made the entire setup process enjoyable and stress-free. I'm still in the testing phase of the app, but the stellar support and user-friendly design already have me excited about scaling with BON in the future. Highly recommend!

Mia has been very helpful with all of my questions. She is very pleasant to deal with and is very knowledgable.

Amazing Experience with the Bon Team The Bon team has been incredibly attentive and professional from the very beginning. I was pleasantly surprised by their welcome gift: removing the Bon branding from the page where my customers manage their points. This thoughtful gesture shows how committed they are to personalization and customer satisfaction. They’ve also adjusted everything necessary to meet my specific needs and have always been quick, friendly, and detail-oriented in their responses. Their level of service and attention is truly exceptional. I highly recommend Bon to anyone looking for an effective loyalty system and a team that genuinely cares about their customers. Thank you for such a positive experience!

Very satisfied with Bon Loyalty so far. The service is exceptional, with very quick responses. Special thanks to Hazel and Sophie.

BON is a really great reward app with a lot of features. Hazel is awesome, she's friendly and always helps me with any questions I have quickly.

BON is fantastic! The Loyalty rewards have completely transformed my store. I want to also mention how amazing the support team have been, Cara in particular has been super friendly and helpful! Highly recommend!

This app has been an absolute game-changer for our business! From the moment we integrated it, everything just worked seamlessly. Transitioning from our previous loyalty program was smooth, and we’ve already seen double the number of customers signing up and actively using it—impressive results in no time at all. The team behind the app has been a dream to work with. We requested a few customisations, like hiding the default icon and adding one to our header, as well as incorporating our own brand font, and they executed it all flawlessly. Their flexibility and attention to detail really stood out. Not only is the app feature-rich and user-friendly, but the level of support we’ve received has been exceptional. It’s rare to find a team so responsive and willing to go the extra mile. If you’re considering a loyalty program for your business, I couldn’t recommend this app more. It’s efficient, beautifully designed, and supported by an outstanding team. Honestly, there’s nothing to dislike—it's been a win all around!

Suits all of our needs and is the most affordable option that could do so. Great price, great support, and more than enough features for us!

J'ai discuté avec Sophie, elle a été très réactive et a parfaitement répondu à mes questions !

I like to compliment Hazel for being a fabulous person who has helped me resolved my App issues. She is very helpful and customer oriented person. She is one to go to if you need to sort things out, she knows her stuff.