Excellent customer service and very fast when you ask them anything. Hazel was the one helping me and it was so efficient.

Hazel is great, very super fast responding and really helpful. Their customer service is absolutely outstanding. Pricing is great and Hazel even offered a discount to us for being a local company that is trying to help our local people. I would definitely recommend to go for this app.

I needed some help with setting up the and Sienna was more than helpful! Very fast and precise answers! Highly appreciated!

Great app, great customer service. We have been using BON since 2022 and never had an issue. Only in since start of 2025 we have over 1600 rewards redeemed.

I've had the BON team working with me for months, getting all the fine details right before launching on our site. Jean, Sienna, Hazel, Mia and Rani are all so nice! I'm so grateful for their patience with me. The support has been phenomenal. The app itself seems to be good so far.

BON Loyalty is super easy to use and does exactly what it promises. It’s been a smooth experience from the start, and the features are just what I needed. The support team is fantastic — always quick and friendly — and Justin especially went out of his way to make sure everything was set up perfectly. Couldn’t be happier!

Hazel was quick to respond, clear in her explanations, and genuinely pleasant to work with. Her positive approach made the setup process easier and more enjoyable. Thank you.

Great app, easy to use and very efficient customer support. The app integrates well and I can depend on their team when I have any questions.

BON Loyalty has been fantastic to work with! The app is easy to set up and customize, and the support team is outstanding. Sienna and Hazel were incredibly kind and patient, guiding me through the setup process step-by-step and making sure everything ran smoothly. Highly recommend BON Loyalty for both its features and its exceptional customer service!

We've just installed the app and needed some technical help with our DNS records to get it working. As this is not our expertise, it was great to deal with their customer service reps who were very helpful in guiding us along. Most recently Hazel and Rani gave a lot of their time to get us ready to launch. Very friendly. I know that if we have any other issues as we get used to the app, we can reach out and have a quick response.

Excelente app, tengo poco usandola pero la verdad desde un inicio Soporte me apoyó en todo momento con mis dudas y con la configuración!

Great service when I needed it, easy to use. Only just installed it, but so far so good. Thanks Sienna and Rani.

I had several questions about how BON Loyalty works, especially around the points rules and expiration. Sienna was incredibly patient, clear, and thorough in her explanations. She really took the time to make sure I understood everything. Support like this makes all the difference. Thank you so much!

This app is great and Worth it. Maandy from support was very helpful in setting things up. Good work guys.

We've had a great experience with Bon Loyalty so far. The platform is easy to set up. A special thanks to Maandy from support - incredibly helpful, quick to respond, and always friendly. Great support makes a big difference!

The journey started with my experience with Sales Hazel, who was very passionate during the session and sold me the service. I am very happy with the app, its features, and especially the support team from BON—namely Lily, Sienna, and Kahi. The customisation request was a long process, but they were very patient and provided excellent customer service, eventually landing exactly where we wanted. I would definitely recommend it.

Amazing app with top-notch support! BON Loyalty is perfect for small businesses. Their support team is fast, friendly, and super helpful. Highly recommend!

I wouldn't give 5 stars to the app, It is a little bit complicated yet I am here to give 5 stars to the supports they are really a great help in setting things up and customization things in this app. Really appreciated Hazel and Mandy for help us setting things up and customizations.

BON is a great loyalty app—easy to set up, highly customizable, and perfect for boosting customer engagement. The support team is quick and helpful (especially Hazel), and the features for earning and redeeming points work smoothly. Highly recommended!

I had the privilege of working with a chat customer service rep Cara. She was very patient and helpful. She also reviewed the app on my website and pointed out some features that I may have left incomplete, which would prevent me from utilizing all the app's features. She also noted other features and upcoming features. She was amazing! and a great representative of the company.