We've been using the app for a few months and it's extremely easy to setup and offers tons of features. The help team via live chat, especially Cara, Mila, and Chloe, are super responsive and extremely helpful. We have been very pleased with the app so far and definitely recommend!!

We've looked at a few loyalty systems for Shopify, and Bon Loyalty stands out for its comprehensive features, positive UX and integrations.

Absolutely outstanding support! The team is incredibly competent, responsive, and lightning-fast. Every issue I had was resolved quickly and professionally. It's rare to experience such a high level of service—highly recommended!

I recently installed this app on my store, and I’m honestly impressed. The app itself is easy to use, packed with the right features to set up a solid loyalty program. But what truly stood out was the support experience. I had a few questions and needed help getting things just right. Sienna from the support team responded super fast and was incredibly helpful. She walked me through everything clearly and made the whole process very easy. I genuinely appreciate it. Big thanks to Sienna and the Bon team

Bon has been great for our store, especially since it's so customizable and we're able to make everything fit our brand. Also, it comes at a great price compared to other loyalty programs like Smile. Additionally, the Bon staff have been wonderful with assisting us with the implementation of the program. They also work hard to complete any requests we have and make any customizations that are necessary for our store!

The team has been very supportive on all my request, even able to do some personalization and customizations for us. All the people I spoke with (Hazel, Mila, Sienna, Chloe, Courtney) helped me promptly. Comparing to other tools we used, you get mostly the same for way less cost. I would really recommend this tool for early stage startups looking for something easy and fast to implement.

If you are looking for the best experience for e-commerce at an amazing price point don't even hesitate. Sign up and get going! Sadly, they did not have the features I needed for the POS side of my business. At the time of this review I would need to pay their development team to import my existing customers' phone numbers, and when setting up POS redemptions, I cannot select an entire collection. Their developers could make this happen for an additional fee. I have too many products to enter to make this work for my POS, and I just don't want to simplify what we have been doing for three years for fear my customers will have a negative response. If you want a simple, easy-to-use system for the POS, this will also work beautifully! I really wish I could have made it work, but I am already too far into my loyalty program to change it now.

BON Loyalty is a great and user-friendly app for managing points and rewards. The team behind BON Loyalty is dedicated, passionate and incredibly helpful. I was assisted by Hazel, who was exceptionally polite and friendly. She guided me through the setup process, including transferring customer data, and answered all my questions in detail with prompt responses. She also offered valuable advice tailored to my specific needs and requirements. Thanks to the team’s commitment and the app’s intuitive interface, setting up BON Loyalty was a smooth, fuss-free experience, and using it continues to be just as easy.

Thanks to Hazel, managed to quickly sort out a customer rewards log in issue. Was very easy to deal with and super efficient.

Mila was incredibly helpful in setting up the app exactly to my preferences. The interface is user-friendly and easy to customize. I’m excited to see how it helps bring customers back to our store!

Great team ! Very efficient and we always get very fast response. The team is great to work with. Thanks !

From downloading to setting up, the response speed was very fast and the service was very professional. Hazel and Jean actively assisted me in solving the problem, especially helping me adjust the height of the mobile banner. They were meticulous and efficient. I really appreciate their help! I am very satisfied with this service experience and it is worth recommending!

Five star costumer service. Was really fast and helpful.! Love it! Mila was a really great at answering all my questions!

I've been using the BON loyalty app for a few months now, and it's quickly become one of my go-to apps! It's incredibly user-friendly, making it super easy to track my points, discover new rewards, and see what deals are available. I love how seamlessly it integrates with my shopping, and I've already managed to redeem some great perks. The variety of offers keeps me engaged and always looking forward to what's next. Recently, I had a small query about a specific reward I was trying to redeem. I reached out to their customer service and had the absolute pleasure of interacting with Hazel. I have to say, Hazel was outstanding! She was incredibly patient as I explained my (slightly confusing) situation, listened attentively, and then went above and beyond to not only resolve my issue quickly but also to explain everything clearly so I understood it for next time. Hazel was professional, incredibly friendly, and genuinely seemed invested in ensuring I had a positive experience. It's rare to encounter such efficient and personable customer support. She turned what I thought might be a frustrating experience into a really pleasant one. I highly recommend the BON loyalty app to anyone looking to get more value from their everyday activities. And if you ever need assistance, I sincerely hope you get Hazel – she is a true asset to the BON team! Thanks, Hazel, for your exceptional service!

Some of the customization needs were well addressed and I would like to thank Hazel very much for her patient communication and support and commitment to providing me with the best experience possible.

Really pleased with the app functionality and support (Cara in particular) has been super responsive and knowledgable.

Sienna helped me, and her customer support was quick and very helpful, guiding me through screenshots with clear directions.

Hazel was incredibly kind and provided clear answers to all my questions. Her support has been a significant asset to BON Loyalty, contributing to fostering customer loyalty. I would like to recommend Hazel as an outstanding employee.

Sienna was extremely helpful with me changing my widget color on my website. It's hard to find great customer service these days, I'm sure she's as beautiful as her name! Peter STORE 7994

Bon Loyalty has helped me add rewards to my website seamlessly. The app is intuitive and very user friendly. However, the support team is amazing - the answers are quick, precise and help you walk through any problems that you may encounter. The support and the intuitive app had me up and running our points program in about 2hours.