I needed some assistance setting up the app in my store. Mia was super quick to respond to my request and went over and beyond to provide assistance! 5 stars across the board!

We now work with BON on two of our storefronts. Their customer service is BEYOND. They are prompt to answer anytime of the day and if you request an adjustment to your storefront that their team can accomplish they will happily do it for you. We are new to their loyalty program and look forward to seeing how it helps bring customers back to our site!

I highly recommend this loyalty program to everyone. It's easy to customize, very clear, and user-friendly. Plus, they have an incredibly kind and helpful support team. Cara, in particular, was amazing—thank you so much!

We are just getting started with Bon, but the customer service is unmatched. Looking forward to working with this team. We've been assisted by Hazel, Jean, Mia and Cara and all have been kind and punctual with responses. Highly recommend.

I couldn't be happier with the results! This app has revolutionized the way I engage with my customers through its comprehensive loyalty, referral, and rewards program. The setup was surprisingly straightforward, allowing me to customize the program to perfectly fit my brand. One of the standout features of Bon Loyalty is its user-friendly interface, which makes it easy to manage and track customer rewards, boosting engagement and repeat purchases. The app offers a variety of customizable options, which has helped me tailor the loyalty program to my specific needs and goals. A special shoutout to Jean from the support team, who has been absolutely amazing throughout the process. Jean was not only knowledgeable but also incredibly responsive and helpful, ensuring I got the most out of the app. Whether it was a technical query or a customization request, Jean provided outstanding support, making the entire experience seamless and rewarding. Overall, Bon Loyalty is a must-have for any Shopify store owner looking to enhance customer loyalty and drive more sales. Highly recommended!

Love the app it works straight out of the box simple to set up and loads quick. I needed some support to find something and i got Hazel who was Great, polite quickly sorted my problem and gave me the right info and stayed till i had finished. recommend yes and support Great

Fantastic App and Excellent Service! I’ve been using the BON Loyalty app, and I’m thoroughly impressed with the service I’ve received. Cara has been especially kind and helpful, going above and beyond to ensure everything runs smoothly. The app itself is packed with features, and it feels solid and professional. Whenever I’ve had questions, I’ve received quick and efficient responses, which has been really reassuring. The app is also very user-friendly, making it easy to navigate and manage. The integration with Judge.me worked seamlessly as well, which was a huge plus! Overall, I highly recommend the BON Loyalty app! Best regards, Ina

Thanks Jean for helping me out. There was an error and they fixed it immediately. Very nice app and great support.

Just perfect, the team works so fast to resolve the only 2 issues I had in a year using this app. Would recommend 100% ! Thank you very much.

I am new to Bon Loyalty, using the free plan for now because my website is still under development. The live chat help is awesome, speaking to a real person. My helper Cara has been amazing to work with and helped me setup the free plan. I am excited for my clients to use this program and hopefully it'll help my business grow.

I'm just now setting up the app, but so far it's easy peasy. And the support is awesome. Each time I had a question, I got a clear and prompt response, complete with some sort of graphic or animation to help me have fun with the process. I have a good feeling that this is the app for us!

I've switched from own programmed solutions that we needed to use some years ago and currently scaling a new brand using BON. It's just fantastic!!! Here are some more Infos from my thoughts why you should be using it and how it helps me and my Brand: Building Stronger Connections Through Communities, Affiliates, and Loyalty Driven Approach In my years of helping brands scale, I've discovered a powerful truth: communities, affiliate networks, and loyalty programs are not just add-ons—they're growth engines. Here's why: Direct Connection to Your Audience Especially for Gen Z, brand relationships are everything. They don't just want products; they crave connection. By building communities, you're not just selling—you're creating belonging. Action-Driven Growth Imagine rewarding customers i.e. for: Joining your exclusive group Inviting friends to your Brand or Community Sharing your content on social media - (Free UGC) This approach doesn't just boost numbers—it creates authentic, organic growth without relying heavily on costly paid acquisition platforms. Strengthening Brand Identity When customers actively participate, they become brand ambassadors. Their engagement reinforces your brand's presence and values in the market. Thinking Outside the Traditional Loyalty Box Most loyalty programs are transactional. Be different: - Include customers in brand ideas - Reward consistent engagement, not just purchases - Keep them informed with i.e. Educational Content + Reward them There are dozen ways just think outside the box. This approach turns customers into insiders, fostering deeper loyalty. + Seamless Sales Integration By keeping engaged customers in the loop of your sales cycle, you're creating a receptive audience for new offerings. It's not just about rewards or giving money away (that's what most Brands still belief lol) it's about building a responsive customer base.

Very good app and customer support especially Maxxie was super helpful and prompt in solving the problem I had.

What an exceptional team - Always available. The Loyalty Program is easy to setup & has all the features I need. I am very happy with the various customization options available! I would highly recommend it! Thank you Cara, Mia, Maxxie & Lucas for attending to all my questions & your help.

BON loyalty is sooo great!!! Easy to set up all the things you need! And the service is super great, especially Hazel, a nice girl who always quick reply me when I have any question and need any help!! I recommand this app!!!

Hazel went above and beyond to assist me and that's just the standard I have come to expect from BON: Loyalty Rewards Referrals. Thank you!!!

Sophie was extremely helpful, answered quickly and ensured my questions were addressed and problems resolved! Awesome service.

It's very well made Shopify app with combination of multiple functions - loyalty and referral. Customizable rewards name, color & theme of the widget, and the points to rewards and redeem. Even the service is amazing with crazy almost always-on chat availability of intelligent human agent. Can't ask for more and wish other apps are like BON. Thank you!!!

J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions et a proposé des solutions adaptées. Un grand merci !

This app has a great interface and features that are perfect for what I'm looking for. Customer service is excellent. I had some questions and Hazel responded quickly and was very kind.