Like many testimonials about apps, I am writing because of the outstanding customer service and support from the team at BON Loyalty. Another app we have on our site (to make our pages load faster), created issues with displaying a reward widget. The team at BON helped troubleshoot and fix the problem. I was so thrilled. Usually, you are told by some providers to talk to the people whose app broke their code. None of that from Bon. On top of it, we are new to Bon Loyalty, and I found the onboarding support excellent. so far, the investment appears to be working for us. I spent a reasonable amount of time researching apps and found BON to fit our needs best. I never imagined the customer service would be as exceptional as it is.

I am very happy so far with BON Loyalty. The customer support whil onboarding is first class, the app is easy to set up and when you have a question you will get response in no time. It was a pleasure to set up the app and we are looking forward to the partnership with BON Loyalty

So after much research, we decided to try BON for our first ever reward system and so far we are delighted! The app is so easy to work through, setting up points and rewards, customising. Its well set out and very user friendly, I worked through it in no time. There is lots of useful instruction sheets and videos to put it live on website, however I am not very good in this area so I was stressed a little ha. However I met Hazel on the live support chat (which is outstanding - there seems to be someone live all the time). Hazel made it so easy, she kindly checked everything for me and got it up and live on website within minutes. It looks amazing, we are so happy with it so far and excited to see what results it has on our sales. However as a newbie with little website tech, this app was easy and the support outstanding. Nothing was any trouble and they went above and beyond to help.

Love it! It is easy to use and looks very nice on my website. Also, the support team (especially Hazel) is very helpful!!

I found this app absolutely stunning! Not only does the app do exactly what I was looking for, but their customer support is also exceptional and always ready to help solve any challenge. A big shoutout to Hazel, who helped us out big time!

We just started, but their customer service is a level above any I've seen. Their service alone is a reason to try them out, the features seem deep and customizable as well. 5 out of 5 stars!

Sophie has been super helpful, has answered all of my questions quickly and has imported my existing customer base without any trouble. So excited to begin using Bon!

Great support from Jean! Managed to walk us through on the plans and also suggested the best suited ones based on our needs!

A GOOD APP AND AN INCREDIBLE CUSTOMER SERVICE. It is new experience for us and we will measure in the following months the result. But I want to highlight the incredible work of their support team answering all my questions at any hours. They have been always nice and supportive. Thank you to Mia, Hazel, Jean, Maxxie Sophie for the help !

I choose this app because of their UI, point on product page, and features. Overall, one of the best loyalty point app.

By far the best customer service I have experienced of any apps on Shopify. They are responsive and incredibly helpful. The app itself has been performing as it should and I am happy to have made the switch to BON.

I have tried many loyality apps, but nothing have fit in my business except this app. With a very great help from Sophie, I am finally in the air with my Loyality and Rewards program. Easy to set up. Sophie also help to remove a watermark as a gift for me. Very kindly and fast reply.

BON support is actually one of the best I've worked with from shopify apps. Every support staff has been so helpful in every way with swift responses and providing all needed help.

I’ve only been using this app for a few days, but so far, it has been a great experience. The free version offers more features than other rewards programs, and the basic plan is also more affordable. I love that you can customize all the colors, emails, etc., to match your brand and easily change the sending email to your own. The customer service is excellent; Sophie and Jean were always there to help with any questions during the setup.

The service is amazing! Quick response time and all of my issues were solved. They removed the Bon branding and changed the email address on the email templates to my personal domain name. So excited to get started using this app.

I needed some assistance setting up the app in my store. Mia was super quick to respond to my request and went over and beyond to provide assistance! 5 stars across the board!

We now work with BON on two of our storefronts. Their customer service is BEYOND. They are prompt to answer anytime of the day and if you request an adjustment to your storefront that their team can accomplish they will happily do it for you. We are new to their loyalty program and look forward to seeing how it helps bring customers back to our site!

I highly recommend this loyalty program to everyone. It's easy to customize, very clear, and user-friendly. Plus, they have an incredibly kind and helpful support team. Cara, in particular, was amazing—thank you so much!

We are just getting started with Bon, but the customer service is unmatched. Looking forward to working with this team. We've been assisted by Hazel, Jean, Mia and Cara and all have been kind and punctual with responses. Highly recommend.

I couldn't be happier with the results! This app has revolutionized the way I engage with my customers through its comprehensive loyalty, referral, and rewards program. The setup was surprisingly straightforward, allowing me to customize the program to perfectly fit my brand. One of the standout features of Bon Loyalty is its user-friendly interface, which makes it easy to manage and track customer rewards, boosting engagement and repeat purchases. The app offers a variety of customizable options, which has helped me tailor the loyalty program to my specific needs and goals. A special shoutout to Jean from the support team, who has been absolutely amazing throughout the process. Jean was not only knowledgeable but also incredibly responsive and helpful, ensuring I got the most out of the app. Whether it was a technical query or a customization request, Jean provided outstanding support, making the entire experience seamless and rewarding. Overall, Bon Loyalty is a must-have for any Shopify store owner looking to enhance customer loyalty and drive more sales. Highly recommended!