Yotpo: Loyalty & Rewards

Develop by Yotpo - L&R

$199

/ Month

Free plan available

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Detailed analytics

No-code customization

Agile loyalty platform

Out-of-the-box campaigns

Vip tiers system

Tiered loyalty program

About Yotpo: Loyalty & Rewards

Launched Jul 28, 2015

Built by Yotpo - L&R

Email :

[email protected]

Address

400 Lafayette St, Yotpo Ltd, New York, NY, 10003, US

Website Privacy policy FAQ

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Introduction Video

Description

Build a customizable, retention-driving loyalty program that offers more than just rewards.

Yotpo Loyalty & Referrals simplifies customer loyalty and retention. Our agile loyalty platform empowers you to launch quickly and iterate endlessly — no dev needed. Customers can earn and redeem points with our 20+ out-of-the-box campaigns, ultimately driving repeat purchases, increasing LTV, and boosting engagement. With our detailed loyalty and referral program analytics, understand consumer behavior and make decisions that catalyze customer retention and create lasting brand loyalty.

Monitor and evaluate your loyalty and referral program ROI, AOV, LTV, and more.
Customize, launch, and manage your loyalty and rewards program with no code.
Motivate repeat purchases and engagement with diverse rewards and VIP tiers.
Deploy a tiered program based on points, spend, purchases, or referrals.
Our products work together to create a loyalty experience, not just a program.

Pros

Simplifies customer loyalty and retention
No development needed to launch and manage the program
Customers can earn and redeem points through 20+ out-of-the-box campaigns
Detailed analytics for understanding consumer behavior and decisions
Ability to monitor and evaluate ROI, AOV, LTV, and more
Customizable, with no coding required
Motivates repeat purchases and engagement with diverse rewards and VIP tiers
Tiered program deployment based on points, spend, purchases, or referrals
Creates a cohesive loyalty experience, not just a program

Cons

Negative impact after switching from another loyalty app (as reported in one review)
Higher cost compared to competing solutions (as noted in one review)
Some users may experience a loss of engagement from existing users after switching (as noted in one review)

Rating And Reviews

Angel Dear

Nov 12, 2024 on Shopify

This app is great and customer service is so helpful. Really appreciate your help John B. today. Such great help. John help resolve the issue effortlessly. Thank you so much!

The Village Company

Nov 12, 2024 on Shopify

Great customer service from Jeff Q. today - quick and knowledgeable.

KicKee Pants

Nov 11, 2024 on Shopify

John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!

Temple of the Sun Jewellery

Nov 09, 2024 on Shopify

John B. was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers. Thank you for being so helpful today, John!

Snake River Farms

Nov 05, 2024 on Shopify

Josh was friendly and efficient in replying to me.

Forté Pharma

Nov 05, 2024 on Shopify

Le support a été excellent ! L'équipe (Gabriel S) est réactive, professionnelle et vraiment à l'écoute. Ils ont pris le temps de bien comprendre mon problème et m'ont guidé avec des solutions claires et efficaces. Je suis vraiment satisfait de leur aide !

Kitten D'Amour

Nov 04, 2024 on Shopify

Vergian B was super helpful and solved my problem in moments. Thank you!

Juniper Books

Nov 04, 2024 on Shopify

John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B

Ancestral Supplements

Nov 03, 2024 on Shopify

Fantastic customer service. Helped me right away!

Go-To Skincare

Nov 02, 2024 on Shopify

I had to get help via live chat and John B was helpful, efficient, and sorted the issue right away. Thanks! :)

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