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Yotpo: Loyalty Rewards Program logo

Yotpo: Loyalty Rewards Program

Develop by Yotpo - L&R

$199-$799

/ Month
Free plan available

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Detailed analytics
No-code customization
Agile loyalty platform
Out-of-the-box campaigns
Vip tiers system
Tiered loyalty program

About Yotpo: Loyalty Rewards Program

Launched Jul 27, 2015

Categories

Built by Yotpo - L&R

Email :

[email protected]

Address

400 Lafayette St, Yotpo Ltd, New York, NY, 10003, US

Website Privacy policy FAQ
BON Loyalty Rewards Program logo
(1,465 Reviews)
$25-$349 / Month
  • Free Plan Available
  • Verified
  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Introduction Video

Description

Turn one-time shoppers into lifelong customers with a flexible loyalty and rewards program.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty. more
  • Customize, launch, and manage your loyalty and rewards program with no code
  • Incentivize repeat purchases & engagement with a variety of rewards & VIP tiers
  • Easily reward customers for valuable actions with 20+ out-of-the-box campaigns
  • Target loyalty segments based on points balance, number of referrals, & more
  • Track revenue growth, engagement, and more with advanced dashboards

Pros

  • Simplifies customer loyalty and retention
  • No development needed to launch and manage the program
  • Customers can earn and redeem points through 20+ out-of-the-box campaigns
  • Detailed analytics for understanding consumer behavior and decisions
  • Ability to monitor and evaluate ROI, AOV, LTV, and more
  • Customizable, with no coding required
  • Motivates repeat purchases and engagement with diverse rewards and VIP tiers
  • Tiered program deployment based on points, spend, purchases, or referrals
  • Creates a cohesive loyalty experience, not just a program

Cons

  • Negative impact after switching from another loyalty app (as reported in one review)
  • Higher cost compared to competing solutions (as noted in one review)
  • Some users may experience a loss of engagement from existing users after switching (as noted in one review)

Top Helpful Reviews

PER4M Nutrition

Aug 12, 2025  on Shopify

We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!

Switch Nutrition

Aug 06, 2025  on Shopify

Amazing software with so many capabilities if you dig into it! Customer support is fantastic. I just spoke with Jeff who was incredibly patient, friendly and quick to respond. He managed to solve my issue (which was kind of convoluted) and was really helpful.

Decorté

Aug 06, 2025  on Shopify

Yotpo Loyalty has been a core partner of ours for some time now. Their platform support is top notch, responds quickly, provides resources, and is very friendly and helpful.

Estella Bartlett

Aug 04, 2025  on Shopify

Yotpo works great for our loyalty programme, and whenever I have questions the support team is very helpful. Rodney D is super knowledgeble and quick with solutions!

The Beaufort Bonnet Company

Aug 04, 2025  on Shopify

Maritel is a great help and never fails to answer all of my questions. I really appreciate the kindness and quick response they can provide. Maritel deserves the world!

Ripple Yoga Wear

Aug 01, 2025  on Shopify

The app was working for us in the beginning, and for some reason it's not anymore. We are trying to figure it out with the support, but they are useless. For the amount we pay, there should be better support!

Barefoot Dreams, Inc

Jul 30, 2025  on Shopify

Hello, I was assisted by "Jeff" and they were able to resolve my inquiry for the customer within minutes! Love this chat feature! Thank you! :)

Oceanista

Jul 24, 2025  on Shopify

I have been using this app for 8 years along with their other apps, Yotpo Reviews and Yotpo SMSbump. I waited way too long to delete their clunky apps. And because I was a long time member, they thought the need to disconnect my Klaviyo integration because I was grandfathered into their old plan and wasn't paying their "Premium Price". That's not MY FAULT! When I had an issue, they would try to get me to upgrade. Why would I want to upgrade and pay more money for less when I have been using your app since August 2017? Yotpo has left me with a very bad taste in my mouth.

POPFLEX®

Jul 23, 2025  on Shopify

Nyle M was awesome in checking our inquiry regarding negative points balance. He was able to explain clearly the reason why it happened which helped us relay to the customer. Thank you!

LINKSOUL

Jul 23, 2025  on Shopify

We've used Yotpo for Loyalty and Reviews for 5+ years and love it! They enable you to create a program tailored to your business's needs and your customers' wants. Not to mention their support team is always there to help. Maritel saved me hours of manual work this morning by taking the time to answer all my questions and helping me adjust points for a few thousand customers. Thanks so much to Maritel and the rest of the support crew.

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