many features, such as tiers, are not even in the pro plan, there is no support, and the sales representative gave us a free trial, which we were charged for, and the money was never returned in full, more than two weeks

Nyle M was extremely helpful and very quick to identify the cause of my issue and assist me in resolving it.

Great customer service with Nyle M. He quickly helped us correct an error. We hope that Yotpo will help us greatly in the future.

support's helpful and responsive, Jeff identified and fixed a tier / customer issue for me right away and explained the process as well.

It's always a great experience when chatting to the friendly customer service team at YOTPO. Jeff was a delight to speak to! He responded to our queries in a clear and kind manner. There are so many great resources available within the program that we have found extremely valuable.

We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!

Amazing software with so many capabilities if you dig into it! Customer support is fantastic. I just spoke with Jeff who was incredibly patient, friendly and quick to respond. He managed to solve my issue (which was kind of convoluted) and was really helpful.

Yotpo Loyalty has been a core partner of ours for some time now. Their platform support is top notch, responds quickly, provides resources, and is very friendly and helpful.

Yotpo works great for our loyalty programme, and whenever I have questions the support team is very helpful. Rodney D is super knowledgeble and quick with solutions!

Maritel is a great help and never fails to answer all of my questions. I really appreciate the kindness and quick response they can provide. Maritel deserves the world!