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Yotpo Loyalty Rewards Referral logo

Yotpo Loyalty Rewards Referral

Develop by Yotpo - L&R

$199-$799

/ Month
Free plan available

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Detailed analytics
No-code customization
Agile loyalty platform
Out-of-the-box campaigns
Vip tiers system
Tiered loyalty program

About Yotpo Loyalty Rewards Referral

Launched Jul 27, 2015

Categories

Built by Yotpo - L&R

Email :

[email protected]

Address

400 Lafayette St, Yotpo Ltd, New York, NY, 10003, US

Website Privacy policy FAQ
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Introduction Video

Description

Build a customizable, retention-driving loyalty program that offers more than just rewards.

Yotpo Loyalty, Rewards & Referrals simplifies customer loyalty and retention. Our agile loyalty platform empowers you to launch quickly and iterate endlessly, no dev needed. Customers can earn and redeem points with our 20+ out-of-the-box campaigns ultimately driving repeat purchases, increasing LTV and boosting engagement. With our detailed loyalty and referral program analytics, understand consumer behavior and make decisions that catalyze customer retention and create lasting brand loyalty.

Yotpo Loyalty, Rewards & Referrals simplifies customer loyalty and retention. Our agile loyalty platform empowers you to launch quickly and iterate endlessly, no dev needed. Customers can earn and redeem points with our 20+ out-of-the-box campaigns ultimately driving repeat purchases, increasing LTV and boosting engagement. With our detailed loyalty and referral program analytics, understand consumer behavior and make decisions that catalyze customer retention and create lasting brand loyalty. more
  • Monitor and evaluate your loyalty and referral program ROI, AOV, LTV, and more.
  • Customize, launch, and manage your loyalty and rewards program with no code.
  • Motivate repeat purchases and engagement with diverse rewards and VIP tiers.
  • Deploy a tiered program based on points, spend, purchases, or referrals.
  • Our products work together to create a loyalty experience, not just a program.

Pros

  • Simplifies customer loyalty and retention
  • No development needed to launch and manage the program
  • Customers can earn and redeem points through 20+ out-of-the-box campaigns
  • Detailed analytics for understanding consumer behavior and decisions
  • Ability to monitor and evaluate ROI, AOV, LTV, and more
  • Customizable, with no coding required
  • Motivates repeat purchases and engagement with diverse rewards and VIP tiers
  • Tiered program deployment based on points, spend, purchases, or referrals
  • Creates a cohesive loyalty experience, not just a program

Cons

  • Negative impact after switching from another loyalty app (as reported in one review)
  • Higher cost compared to competing solutions (as noted in one review)
  • Some users may experience a loss of engagement from existing users after switching (as noted in one review)

Top Helpful Reviews

CMC Motorsports®

Mar 20, 2025  on Shopify

Hi, I've been working with Yotpo for several years now, and they are an excellent company to partner with. I want to especially applaud their support team specifically Yoben M who went above and beyond on a complicated issue I was have with a customer redemption. He took his time to answer all my questions, was very patient, and provide examples. Thank you!

tasc Performance

Mar 13, 2025  on Shopify

Just had a great customer service experience with Stephanie C. She was prompt, helpful, and took her time to research my questions to give me the best possible answer.

ABLE

Mar 13, 2025  on Shopify

Shout out to Maritel S.--- They were able to help solve the problem our business was facing with a recent change with the Shopify integration of YOTPO. Thank you so much for assisting me, Maritel! You were helpful and straightforward, and got us back up and running promptly.

ECO. Modern Essentials

Mar 02, 2025  on Shopify

Always great service from the yotpo team! Recently assisted by John B, however I have to say that everyone in the team offer fast, efficient service.

Daily&Co

Feb 21, 2025  on Shopify

Jeff Q gave me a great and quick assistance Every assist, everyday kind and very helpful advices and helps my work efficiently. I appreciate a lot!!

True Botanicals

Feb 20, 2025  on Shopify

Jeff Q was a great help! He was able to provide me with clarity on my issue, and remained patient and present throughout our entire conversation.

Manucurist

Feb 20, 2025  on Shopify

Maritel S was very prompt in responding to my requests! I truly appreciate her valuable assistance. Thank you so much!

ZANEROBE Australia

Feb 19, 2025  on Shopify

John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!

Lauriebelles

Feb 12, 2025  on Shopify

Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.

RMS Beauty

Jan 21, 2025  on Shopify

John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.

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