Shopify Customer retention apps 2026

Appstle Loyalty Reward Program

$10-$100 / Month

9.5

856 Reviews

Loyalty points, rewards, gifts, referrals, bundles, & more Show more

Appstle℠ Loyalty & Rewards is a dynamic e-commerce solution designed by the creators of Appstle Subscriptions, offering a robust suite of user-friendly loyalty features. This app enables seamless creation and management of diverse loyalty programs, encompassing affiliate initiatives, cash back offers, VIP tiers, and more, to enhance customer engagement and retention. Merchants can tailor these programs to suit their brand identity and drive customer lifetime value (CLTV) through personalization enriched by analytics. Integrated natively with Shopify and the Appstle portfolio, it ensures a smooth operational fit for any business. Appstle provides 24/7/365 support with their dedicated merchant success engineers, ensuring that any questions or customization needs are addressed promptly. Additionally, businesses can leverage various reward options ranging from discounts and gift cards to exclusive access perks, alongside flexible product bundling options to maximize value delivery to their customers.

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Customizable rewards

Friction-free perks

Churn control

Loyalty program management

Analytics-backed personalization

Multi-tier support

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Casa Loyalty Program & Rewards

9.3

157 Reviews

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Unlock Loyalty: Elevate Customer Engagement & Drive Growth Show more

Casa Loyalty is an innovative app designed to streamline loyalty programs, making them more efficient and effective for businesses of all sizes. By offering personalized rewards tailored to individual customer preferences, the app enhances engagement and fosters deeper connections between businesses and their customers. Casa Loyalty's real-time analytics provide automated tracking, offering valuable insights into customer behavior and program performance. The app's intuitive interface ensures a seamless experience, allowing businesses to manage their loyalty programs with minimal hassle. Whether you're operating a local café or a global e-commerce platform, Casa Loyalty is committed to boosting customer retention and driving sustainable growth for your business. With Casa Loyalty, you can save time and resources while maximizing the impact of your loyalty initiatives.

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Automated tracking

Personalized rewards

Seamless experience

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BixGrow Affiliate Marketing

$14.99-$24.99 / Month

9.2

1,196 Reviews

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Affiliate program & referral program to boost ambassador sales Show more

BixGrow: Affiliate Marketing is a dynamic app designed to boost referral sales by partnering with affiliates, influencers, and brand ambassadors. It provides a comprehensive platform with flexible commissions, auto-generated affiliate links, and coupons, making it ideal for seamless promotions across TikTok, Instagram, YouTube, and various blogs. Affiliates are easily rewarded with either cash or coupon codes, encouraging active participation. The app's 2-in-1 Affiliate and Referral programs help amplify word-of-mouth marketing, expanding your reach while enhancing customer retention and loyalty. BixGrow supports flexible tracking methods, including affiliate links, coupons, and linked emails, and can transform existing customers into passionate brand advocates. Seamlessly integrate your affiliate program with Shopify and access it directly through the Shopify toolbar, ensuring a smooth and efficient user experience. Additionally, BixGrow offers recruitment tools like Multi-level Marketing and marketplace options, standing as a robust alternative to similar apps like Goaffpro, Uppromote, Affiliatly, and more.

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Flexible commissions

Auto-generated links

Multi-level marketing

Cash/coupon rewards

Easy commission payout

Affiliate & referral programs

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Joy Subscription App

$29-$99 / Month

9

373 Reviews

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Subscription Box to boost recurring revenue and retention Show more

Joy Subscription App is designed to streamline the subscription process for businesses, offering a visually appealing widget to boost customer engagement and conversions. With Joy, businesses can effortlessly customize subscription plans for various offerings, including products, services, or curated boxes, without any coding necessary. Customers will enjoy a seamless experience through a user-friendly portal, allowing them to manage their subscriptions with ease—whether that means skipping, pausing, or canceling as needed. The app promises a quick setup, only requiring about three minutes to launch the first subscription. Joy also integrates fully with Shopify's admin, providing businesses with instant setup through smart widget placement. To ensure success, Joy offers 24/7 one-on-one support, assisting businesses every step of the way.

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Instant setup

Flexible billing schedules

User-friendly portal

Customizable subscription plans

Smart widget integration

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Amp Back in Stock | PreOrder

$19-$49 / Month

9.1

778 Reviews

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Notify me buttons & automated email & SMS back in stock alerts Show more

Back in Stock: Restock Alerts is a powerful app designed to help retailers retain sales by notifying customers when out-of-stock products become available again. By replacing out-of-stock buttons with customizable restock notification buttons, the app allows customers to easily sign up for alerts via email, SMS, or push notifications. With support for various languages, device types, and customer preferences, businesses can provide a personalized experience that enhances customer engagement. The app is compatible with almost every theme and offers 24/7 support to ensure seamless integration. Furthermore, it enables businesses to grow their email lists and sync seamlessly with email providers like Klaviyo and Mailchimp. By analyzing sales data for high-demand items, retailers can improve their demand forecasting and inventory management strategies.

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Theme compatibility

Customizable buttons

Email integration

Automatic notifications

Sales analysis

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Loop Returns & Exchanges

$155-$340 / Month

8.6

391 Reviews

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Manage returns, exchanges, return labels, store credit & more! Show more

Loop Returns & Exchanges is an innovative app designed to enhance the returns process for retailers, ensuring each return contributes positively to customer lifetime value. This automated platform transforms the typical returns experience into an opportunity for increased sales, offering a seamless shopping journey amid returns. Trusted by over 3,500 brands such as Princess Polly, Allbirds, and Marine Layer, Loop helps boost customer retention and upsell values while minimizing the hassle of returns. Key features include optimizing return costs through advanced workflows, logistics, and POS integrations. The app also incentivizes exchanges with features like Bonus Credit and Instant Exchanges, protects against return fraud, and offers premium experiences with at-home pickup and user-friendly self-serve returns. With robust tracking and insightful analytics, Loop Returns & Exchanges empowers retailers to build confidence and understanding of shopper behavior, leading to better business outcomes.

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Instant exchanges

Tracking

Customer insights

Logistics integration

Fraud protection

Custom rules

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Rebuy Personalization Engine

$25-$538 / Month

7.6

794 Reviews

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The industry-leading AI-powered personalization platform. Show more

Rebuy Personalization Engine is a cutting-edge solution designed to revolutionize e-commerce through advanced personalization. By leveraging proprietary AI and machine learning technologies alongside versatile no-code, low-code, and custom code options, Rebuy empowers brands to create seamless and personalized shopping experiences. Its platform integrates industry-leading features, including fully-customizable search, dynamic merchandising rules, and comprehensive A/B/n testing, allowing businesses to optimize every touchpoint from the homepage to post-purchase interactions. The app's unique Smart Cart feature is an AI-powered innovation, known for its flexibility and seamless integration, that enhances upsells and cross-sells, while providing data-driven product recommendations. Rebuy also boosts customer engagement through post-purchase tools, re-order landing pages, and smart links, facilitating deeper connections throughout the entire customer journey. With Rebuy, businesses can harness a holistic solution to drive sales and improve customer satisfaction through powerful personalization.

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Customizable widgets

Ai-driven recommendations

Customer behavior tracking

Automated upselling tools

Cross-selling functionalities

Real-time data analytics

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Yotpo: Loyalty Rewards Program

$199-$799 / Month

9.2

920 Reviews

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Loyalty, Referrals & Rewards by Yotpo (formerly Swell) Show more

Yotpo: Loyalty & Rewards is an intuitive platform designed to streamline customer loyalty and retention without the need for development expertise. It offers over 20 out-of-the-box campaigns, allowing businesses to easily implement a robust rewards system where customers can earn and redeem points, ultimately fostering repeat purchases and boosting customer lifetime value (LTV). The app provides comprehensive analytics, enabling businesses to gain insights into consumer behavior and make informed decisions to enhance customer retention and brand loyalty. Users can monitor and evaluate various performance metrics such as ROI, average order value (AOV), and LTV to understand the effectiveness of their loyalty programs. Yotpo also allows for easy customization, launch, and management of loyalty schemes through a no-code platform. Its versatile structure supports diverse reward offerings and VIP tiers, accommodating tiered programs based on points, spending, purchases, or referrals. This holistic approach transforms customer engagement into a comprehensive loyalty experience.

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Detailed analytics

No-code customization

Agile loyalty platform

Out-of-the-box campaigns

Vip tiers system

Tiered loyalty program

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Nector: Loyalty & Rewards

$49-$349 / Month

7.9

81 Reviews

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Boost Loyalty, Increase Retention and Build Social Proof! Show more

Nector: Loyalty & Rewards is a customer-centric app designed to elevate your business by maximizing customer lifetime value. As more than just a loyalty program, Nector partners with your brand to enhance customer retention and create memorable experiences that your customers will cherish. The app offers a fully adaptable suite of features, including VIP tiers, coin expiry, and tag-based rewarding, all tailored to suit your brand's unique needs. Seamlessly integrate Nector with existing systems like Klaviyo, Omnisend, and Judge.me to streamline your efforts. With 24/7 top-notch live chat support and a comprehensive dashboard, you'll have the tools and insights you need to monitor and improve your program's performance. Get started with Nector to transform your customer relationships and drive your business growth today.

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Referral program

Vip tiers

Loyalty program

Performance dashboard

Reviews management

System integration

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SavedBy Package Protection

9.1

32 Reviews

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Making lost, stolen, and damaged packages a worry of the past Show more

SavedBy Package Protection is an innovative app designed to give your customers peace of mind by protecting their packages against loss, theft, or damage during transit. In the event of an issue, customers can easily file a claim and choose between re-ordering their product or receiving a refund, with all costs covered by SavedBy's wallet rather than yours. By handling the intricacies of package mishaps caused by major shipping companies like USPS, UPS, and FedEx, SavedBy alleviates the burden on your customer support team, reducing both costs and stress. This service encourages increased customer conversion and loyalty by instilling confidence in the shipping process. Retailers benefit from mitigated financial losses while maintaining steady revenue streams, as SavedBy manages refunds and funds new orders placed directly in your store. Ultimately, SavedBy empowers retailers to closely control and enhance the customer experience, delivering satisfaction from your door to theirs.

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Increase conversions

Revenue retention

Package protection option

Re-order or refund

Customer experience control

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Trustpilot Reviews

$3108 / Month

(1.6/5)

152 Reviews

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Turn real customer reviews into traffic, sales, and loyalty. Show more

Trustpilot Reviews is a powerful tool designed to enhance your brand's visibility and credibility in an increasingly competitive digital marketplace. By integrating customer reviews seamlessly across your website and marketing materials, the app helps you attract new customers and make shopping decisions easier, ultimately boosting conversions and sales. The platform also supports building a customer-centric business by offering valuable insights into customer feedback, highlighting what's working and areas for improvement to increase retention and lifetime value. Trustpilot Reviews includes features like automated review invitations to effortlessly collect feedback and drag-and-drop widgets to display social proof, instilling trust at crucial conversion points. Additionally, by aggregating reviews, the app contributes to your Google Seller Ratings, potentially enhancing the click-through rate of your Google Ads. Whether you're a small business or a well-established corporation, Trustpilot Reviews empowers you to harness the power of authentic feedback to grow your brand.

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Google seller ratings

Automated review invitations

Drag-and-drop widgets

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MR.POINT （顧客にポイント発行・利用が可能なアプリ）

$26-$130 / Month

8.9

60 Reviews

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ショップ独自の報酬ポイントプログラムを簡単に構築できます。商品、顧客のタグ別に報酬ポイントの付与率を設定可能 Show more

MR.POINTは、クライアントのロイヤリティを高めるためのポイント発行・利用アプリです。HTML不要で簡単にインストールでき、即日から売上に貢献します。お客様の購入時に報酬ポイントを付与し、そのポイントを利用してお得にお買い物が可能になります。商品ごとのポイント倍率設定や、会員ごとの付与率の変更が可能で、望み通りのポイントプログラムを容易に構築できます。会員登録時にもポイントを付与でき、ポイントの有効期限設定や会員の自動ランクアップ機能が売上向上に役立ちます。他社のECシステムからポイントを移行することも可能で、Shopifyへの移行を計画している企業にも対応しています。有料プランでは、CSVフォーマットを使用して既存の顧客ポイントデータをMR.POINTに移行できます。

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Customizable rates

Easy installation

Pos compatibility

Reward points

Immediate use

Membership tiers

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MageNative‑Mobile App Builder

$49-$249 / Month

7.9

329 Reviews

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Build Personalized Mobile App For High Conversions & Retention Show more

MageNative - Mobile App Builder is an intuitive platform designed to help you create iOS and Android apps effortlessly, without any coding skills. Its user-friendly drag-and-drop interface allows you to craft custom mobile experiences and leverage compelling landing pages to engage repeat customers by focusing on their unique preferences and needs. By utilizing AI-based product recommendations, the app enhances the shopping experience, contributing to higher average order values. The platform offers over 30 premium integrations for seamless order management, enhanced product discovery, customer feedback, and multilingual support, to foster customer loyalty. MageNative also provides simplified navigation, well-optimized product listing pages, personalized push notifications, and advanced analytics to convert raw data into actionable insights. Social login features further streamline the user experience, offering quick and effortless entry with minimal clicks.

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Conversion optimization

Customer retention

Personalized shopping

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Mergn

9.1

9 Reviews

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Build Incredible Affinity With Your Customers Show more

Mergn is an innovative app designed to enhance brand performance by boosting website conversions and increasing customer retention through real-time behavioral insights. Our powerful analytics tools enable comprehensive data analysis, providing brands with valuable information to tailor their strategies effectively. The intuitive drag-and-drop segment builder simplifies the creation of targeted customer segments, allowing for precise marketing efforts. Brands can leverage these insights to run personalized, multi-channel campaigns across over eight platforms, resulting in improved engagement and better outcomes. With Mergn, each customer benefits from a dedicated account manager, ensuring tailored support and seamless experiences. Additionally, our app offers custom integrations to fit unique brand needs and help accomplish more efficiently.

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Real-time analytics

Multi-channel campaigns

Behavioral insights

Custom integrations

Segment builder

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Ako AI Retargeting Loyalty CRM

$29-$199 / Month

9.1

107 Reviews

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Customize your Loyalty Program, Retargeting Funnel & Instagram Show more

Ako Loyalty Retargeting CRM is a comprehensive solution designed to elevate your business growth. The app features an innovative loyalty program that enhances customer retention through VIP Tiers and various incentives, such as referrals, signups, and social media interactions. Customers can easily redeem their points, streamlining the checkout process. The app also integrates Instagram Automation to boost engagement, allowing you to send shoppable messages directly in response to customer comments. With the CRM Dashboard, you gain valuable insights to optimize your marketing strategies. Additionally, the Ako Marketing Funnel aids in boosting retargeting conversions while reducing advertising costs. Ideal for businesses looking to enhance customer loyalty and streamline their marketing efforts, Ako Marketing is your all-in-one solution.

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Vip tiers

Earn points

Points redemption

Referrals

Signups

Reviews

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C:Hub Customer Accounts

$5-$29 / Month

7.3

72 Reviews

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Build your UI, ++Retention, Capture Data, Add 75 Apps & more Show more

Customer Accounts Hub is an innovative app designed to transform mundane customer accounts into engaging, branded portals that enhance customer loyalty and encourage repeat business. It allows you to fully customize the appearance and navigation of your account interface, incorporating custom content and pages, while seamlessly integrating with your existing Shopify apps for extended functionality. This app also enables customers to access crucial account, order, and shopping details, creating a personalized experience with a distinctive identity. With native loading options for any page and the ability to add custom menu links and integrations, businesses can optimize user engagement. Customer Accounts Hub integrates with Klaviyo, allowing for targeted email and SMS campaigns by capturing marketing data through custom profile fields. With access to 78 Shopify app integrations and core features like reordering, order cancellation, and profile editing, this app is a comprehensive tool for boosting customer satisfaction and business growth.

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Reorder functionality

Draft orders

Branded account portal

Custom navigation

Add custom content

Page integrations

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Tickr Customer Login History

$9.99-$39.99 / Month

9.1

5 Reviews

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Export Customer Login History data Show more

Tickr - Customer Login History is a powerful app designed to maximize the potential of your Shopify store by providing detailed insights into customer engagement. With this app, you can effortlessly monitor user logins and access the last login date of each customer, enabling you to better understand their activity and preferences. The app also offers unlimited CSV exports for targeted marketing, allowing you to tailor your marketing strategies effectively. Enhance your customer retention by generating discount codes in bulk and sending personalized email reminders. By leveraging these data-driven insights and marketing capabilities, you can elevate your store's performance and drive sales growth. Install Tickr today for seamless login tracking and enhanced customer interaction management.

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Generate discount codes

Export login data

Monitor user logins

Send email reminders

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Customer Accounts Deluxe

$29-$99 / Month

6.7

21 Reviews

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Boost Sales: a Modern Customer Account Page, Wishlist & More Show more

Deluxe: Account & Loyalty is designed to elevate the customer account experience for merchants with its user-friendly interface and powerful features. With a simple 1-click installation, businesses can offer enhanced account management tools such as displaying order history with images, profile management, and easy re-order options. This app is ideal for businesses focusing on driving repeat purchases and improving customer retention by offering loyalty rewards, a wishlist, and convenient social logins via platforms like Facebook, Google, and Apple. The enhanced account page includes features like recently viewed items and quick contact options, making it easier for customers to interact and engage with the brand. Deluxe: Account & Loyalty seamlessly transforms first-time buyers into loyal customers, fostering deeper relationships and ultimately increasing sales. With its customizable profile management, merchants can add custom fields to better cater to individual customer needs and preferences.

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Referral Candy & Affiliate

$39-$799 / Month

9.2

1,462 Reviews

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Run customer referral programs for clients who love your brand Show more

Referral Candy & Affiliate is a powerful app designed to help Shopify and Shopify Plus stores boost customer acquisition and increase sales through effective referral and affiliate marketing strategies. By leveraging the power of word-of-mouth, the app allows businesses to set up referral programs that reward customers for bringing in new ones by sharing unique referral links. Suitable for a wide range of industries, from fashion to electronics and nutrition, Referral Candy & Affiliate enables seamlessly managing both one-off and subscription-based sales. The app offers easy setup, allowing stores to start capturing sales within just 30 minutes, and includes features like post-purchase popups and automated reward distribution via cash or coupons. It also provides customization options, enabling businesses to reflect their unique brand identity by modifying logos, images, and color schemes. Additionally, Referral Candy & Affiliate integrates smoothly with a variety of popular tools such as Klaviyo, ReCharge, and Bold, ensuring a cohesive marketing ecosystem.

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Customer referral programs

Affiliate marketing

Post-purchase engagement

Customizable branding

Reward automation

Multi-industry applicability

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Notifio: Web Push, Email & SMS

$9.99-$49.99 / Month

9.1

24 Reviews

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Increase customer retention, abandoned cart recovery & more. Show more

Notifio: Web Push, Email & SMS is a comprehensive automation app designed to streamline your marketing efforts through web push notifications, emails, and SMS. It offers ready-to-use automation workflows to address key customer engagement strategies such as welcome messages, abandoned checkout and browser recovery, and notifications for restocked items and price drops. Additionally, Notifio allows businesses to create customer winback strategies, cross-sell and upsell offers, and initiate review requests through its intuitive visual workflow builder. The app is designed to enhance multi-channel marketing automation, enabling businesses to run targeted campaigns with attractive offers to re-engage customers and boost sales. Its features include easy synchronization of existing customer data and detailed reporting on subscriber actions and recovered sales. Notifio empowers businesses to protect against cart abandonment and seamlessly manage customer engagement, helping drive increased store traffic and revenue.

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Abandoned cart recovery

Multi-channel campaigns

Price drop alerts

Back in stock alerts

Email marketing

Web push notifications

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Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 235 Apps

Appstle Loyalty Reward Program

Casa Loyalty Program & Rewards

BixGrow Affiliate Marketing

Joy Subscription App

Amp Back in Stock | PreOrder

Loop Returns & Exchanges

Rebuy Personalization Engine

Yotpo: Loyalty Rewards Program

Nector: Loyalty & Rewards

SavedBy Package Protection

Trustpilot Reviews

MR.POINT （顧客にポイント発行・利用が可能なアプリ）

MageNative‑Mobile App Builder

Mergn

Ako AI Retargeting Loyalty CRM

C:Hub Customer Accounts

Tickr Customer Login History

Customer Accounts Deluxe

Referral Candy & Affiliate

Notifio: Web Push, Email & SMS