The team was super helpful in helping me set up returns for outside the US. Onboarding Loop itself was also seamless and makes life easy!

The support team was able to help us implement a workflow tool we were wanting to add but were unsure how we would go about it. They were knowledgeable in their response, and we were able to create the workflow we needed with their assistance.

We love working with Loop! They are easy to work with, and their support is quick and attentive - Rece rocks!

Fantastic customer support that answers my questions in a timely fashion and is always very courteous. Thanks so much! :)

Getting to learn the product, so I will be in a better position to provide feedback in the near future.

Emma responded right away with clear directions that I was able to follow to understand how to resolve my issue.

pricing is incorrect. There is a tiering on the # of returns per year. Making the cost more than double. These guys don't want smaller merchants, that is obvious. Also incredible inefficient onboarding. You can't download and install their app, but need to receive a demo and talk to a sales person first before receiving an activation code.

Thank you to Emma for always being so efficient when we have questions or issues with Loop. Appreciate her prompt responses.

Rece was AWESOME! He went above and beyond for me and I am very grateful. His response was prompt and very insightful. I appreciate it a lot! He is definitely a gem and deserves a raise and promotion!

LOOP has made returns/exchanges seamless and reduced the stress! Customer service was also very quick to resolve any questions.