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Returbo: Returns & Exchanges logo

Returbo: Returns & Exchanges

Develop by Returbo AB

$29-$450

/ Month
Free plan available 14 Days Free Trial

Automatic returns, exchanges, and complaints!

Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
Simple exchanges
55 Reviews
9
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About Returbo: Returns & Exchanges

Launched Jan 25, 2023

Categories

Returns and exchanges

Built by Returbo AB

Email :

[email protected]

Address

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

Website Privacy policy FAQ

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Introduction Video

Description

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items

Pros

  • Automates returns, exchanges, and complaints processes, reducing manual workload
  • User-friendly interface with self-registration and autogenerated slips features
  • Seamless integration with Shopify, enhancing customer satisfaction
  • Includes digital return form and allows image and comment attachments
  • Email notifications keep customers informed throughout the process
  • Efficient setup and excellent customer service as highlighted by user reviews
  • Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
  • Cost-effective and offers quick integration, as noted by users

Cons

  • Limited language support in reviews may imply language constraints in the app
  • Dependent on Shopify, potentially limiting applicability for non-Shopify users

Top Helpful Reviews

Pacas SE

Feb 26, 2025  on Shopify

Smooth service after a quick setup and integrations experience. No customers have been confused by the returns process either.

Kattnakken

Feb 26, 2025  on Shopify

Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with. Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly. The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.

Mosko Moto EU

Feb 19, 2025  on Shopify

Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership.

Rut & Circle

Feb 19, 2025  on Shopify

Super easy App that makes the return process smooth. You can control all returns in the App! Great and fast customer service. We recommend Returbo!

BOW19 Details

Feb 18, 2025  on Shopify

We just started with Returbo but it has helped us streamline our operations so that we can focus more on sales, which is our main core. This really makes a big difference in optimizing both time and resources." Being a small company this makes a big difference. So glad we did it:)

Gavelo

Feb 07, 2025  on Shopify

Very easy and so fast to set up. And with excellent help from their customer service the transition worked so smoth. My team are really happy over the improvements and we can really recommend Returbo!

Liffner

Jan 16, 2025  on Shopify

This app really helped us to smooth the return process. It takes a while to onboard since, in our case, the third party was involved (shipping company). However, since we've started using Returbo, we got much more control over our return flow, and we spend less time processing returns, which is vital for a small team like us.

Speltrollet

Jan 12, 2025  on Shopify

A great app/service that really helps our business with returns. One of the bottlenecks in our company growth was returns and the endless emails around it. This really streamlined it so we can focus on sales and other things. Easy to install.

Nikben

Jan 09, 2025  on Shopify

Fantastic app that streamlines the return and exchange process for both us and our customers. Excellent customer support! Highly recommended.

Stockholms Klänningsfabrik

Dec 16, 2024  on Shopify

Great app, easy to integrate with Postnord. Made handling returns and exchanges a lot more time efficient. We ran into some minor issues early on but the support team were very quick to respond.

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