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Returbo: Returns & Exchanges logo

Returbo: Returns & Exchanges

Develop by Returbo AB

$29-$450

/ Month
Free plan available 14 Days Free Trial

Automatic returns, exchanges, and complaints!

Email notifications
Automatic tracking
Self-registration
Autogenerated slips
Effortless management
Image & comments attachment
Simple exchanges

About Returbo: Returns & Exchanges

Launched Jan 25, 2023

Categories

Built by Returbo AB

Email :

[email protected]

Address

SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

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Introduction Video

Description

Simplify your returns, exchanges, store credit, returns labels with self-registration & more

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo.

A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, and more! All in one place with Returbo. more
  • Digital Return Form: Have your customer self-register their requests
  • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
  • Email Notifications: Keep your customers in the loop throughout the process
  • Attach Image & Comments: Make it mandatory or optional
  • Exchanges: Make it easy for your customers to exchange their items

Pros

  • Automates returns, exchanges, and complaints processes, reducing manual workload
  • User-friendly interface with self-registration and autogenerated slips features
  • Seamless integration with Shopify, enhancing customer satisfaction
  • Includes digital return form and allows image and comment attachments
  • Email notifications keep customers informed throughout the process
  • Efficient setup and excellent customer service as highlighted by user reviews
  • Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
  • Cost-effective and offers quick integration, as noted by users

Cons

  • Limited language support in reviews may imply language constraints in the app
  • Dependent on Shopify, potentially limiting applicability for non-Shopify users

Top Helpful Reviews

LIVLY

May 16, 2025  on Shopify

Returbo facilitates our daily work with returns and complaints. It´s quick and smooth to make a return. The return form is easy and clear for the customer to fill out. I appreciate that it's easy to set up your own return reasons and to extract statistics. Highly recommend Returbo!

Ahlvar Gallery

May 12, 2025  on Shopify

Returbo has transformed our returns and exchange flow, creating a more seamless experience for both our team and our customers. With their solution, customers can manage exchanges independently, which streamlines our operations, reduces manual work, and helps us retain revenue that might otherwise be lost.

BAMBAM

May 07, 2025  on Shopify

I've used the service for a few months now and we're super happy with it. Easy to use and saves us so much time. Great customer service! I really recommend it! /Emma

Sausage and friends

Apr 11, 2025  on Shopify

We are super satisfied with our collaboration with Julia Söderqvist and Returbo, and we have drastically decreased the amount of customer support tickets as well as saved tons of time thanks to their service.

Acqua Limone

Mar 20, 2025  on Shopify

Returbo has completely changed the way we handle returns and exchanges. Customers can now swap items themselves, which saves us a ton of time and helps us keep the sales. Super smooth onboarding and an amazing team behind the app – highly recommend!

Freefoot

Mar 12, 2025  on Shopify

We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience. Highly recommended for any business looking to streamline their return management!

Pacas SE

Feb 26, 2025  on Shopify

Smooth service after a quick setup and integrations experience. No customers have been confused by the returns process either.

Kattnakken

Feb 26, 2025  on Shopify

Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with. Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly. The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.

Mosko Moto EU

Feb 19, 2025  on Shopify

Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership.

Rut & Circle

Feb 19, 2025  on Shopify

Super easy App that makes the return process smooth. You can control all returns in the App! Great and fast customer service. We recommend Returbo!

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