7.9
Returbo logo

Returbo

Develop by Returbo AB

$150-$450

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial

    Automatic returns, exchanges, and complaints!

    Email notifications
    Automatic tracking
    Self-registration
    Autogenerated slips
    Effortless management
    Image & comments attachment
    Simple exchanges
    29 Reviews
    7.9

    About Returbo

    Launched Jan 26, 2023

    Categories

    Built by Returbo AB

    Email :

    [email protected]

    Address

    SVEAVÄGEN, 100, STOCKHOLM, 11350, SE

    Website Privacy policy FAQ

    Introduction Video

    Description

    Effortless returns & exchanges: Self-registration, autogenerated return slips – all on autopilot.

    Discover the ultimate post-purchase solution for your Shopify store. Our app revolutionizes your returns, exchanges, and complaints with self-registration, autogenerated slips, automatic tracking, and effortless management – all seamlessly integrated into your website. Boost sales and enhance customer satisfaction with our user-friendly tools. Try it today and experience hassle-free returns, complaints, and exchanges on autopilot.

    Discover the ultimate post-purchase solution for your Shopify store. Our app revolutionizes your returns, exchanges, and complaints with self-registration, autogenerated slips, automatic tracking, and effortless management – all seamlessly integrated into your website. Boost sales and enhance customer satisfaction with our user-friendly tools. Try it today and experience hassle-free returns, complaints, and exchanges on autopilot. more
    • Digital Return Form: Have your customer self-register their requests
    • Return Shipping Slip: Autogenerates & sends the slips to your customers for you
    • Email Notifications: Keep your customers in the loop throughout the process
    • Attach Image & Comments: Make it mandatory or optional
    • Exchanges: Make it easy for your customers to exchange their items

    Pros

    • Automates returns, exchanges, and complaints processes, reducing manual workload
    • User-friendly interface with self-registration and autogenerated slips features
    • Seamless integration with Shopify, enhancing customer satisfaction
    • Includes digital return form and allows image and comment attachments
    • Email notifications keep customers informed throughout the process
    • Efficient setup and excellent customer service as highlighted by user reviews
    • Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
    • Cost-effective and offers quick integration, as noted by users

    Cons

    • Limited language support in reviews may imply language constraints in the app
    • Dependent on Shopify, potentially limiting applicability for non-Shopify users

    Rating And Reviews

    Cloudflops Sverige

    Oct 28, 2024  on Shopify

    Returnbo has been a fantastic addition to our Shopify store. It's incredibly easy to set up, and most of the necessary settings to handle returns are already included. The standout feature for us has been the seamless integration with our PostNord account, allowing us to generate QR codes for our customers' returns—super convenient! While Returnbo works very well for our current needs, there’s room for improvement, particularly with more advanced settings and better data analysis for return trends. Despite these areas for growth, it's been a reliable tool for us, and we plan to continue using it. Their support team is responsive and helpful, which adds to the overall positive experience. Highly recommended if you're looking for a straightforward return management solution.

    Brown Avenue

    Oct 24, 2024  on Shopify

    Fantastisk tjänst! funkar hur bra och enkelt som helst och har varit super uppskattat av våra kunder som har velat göra returer. Snabb och bra support dessutom! Kan starkt rekommendera alla.

    Knatteplock

    Oct 06, 2024  on Shopify

    Vi är väldigt nöjda med Returbo och deras byteshantering. Integrationen var snabb och enkel, vilket gjorde övergången smidig för vår verksamhet. Dessutom har vi fått snabb och professionell respons från supportteamet, som alltid bemöter våra frågor med vänlighet och effektivitet. Denna nivå av service har verkligen underlättat våra returprocesser och förbättrat vår kundupplevelse. Vi kan varmt rekommendera Returbo till andra företag som letar efter en pålitlig och användarvänlig lösning för returhantering!

    NAIYA

    Sep 26, 2024  on Shopify

    Smidigt och enkelt.

    L8Hasselblad

    Sep 23, 2024  on Shopify

    Fungerar otroligt bra. Har alla funktioner man kan önska. Deras support svarar väldigt snabbt och skickar ofta personliga videoguider på hur problemet ska lösas. Rekommenderar starkt!!

    HAALE

    Aug 27, 2024  on Shopify

    Returbo löste vår retur- och reklamationshantering på ett väldigt smidigt och kostnadseffektivt sätt - den bästa lösning vi sett hitills för Shopify! Från första möte till full integration med önskade fraktsätt på bara några timmar. Dessutom otroligt trevliga att ha och göra med och exceptionell support. Jag rekommenderar starkt att boka ett möte med Julia på Returbo för att höra mer om produkten och hur lätt det är att komma igång! //Olof Jakobsson, HAALE Ring AB

    Barbershop.no

    Aug 21, 2024  on Shopify

    Great app! It solves all of the tedious tasks related to returns for us, as well as for our customers. Saves a lot of time, easy to use and excellent service.

    Twinkles Dental Jewelry

    Aug 19, 2024  on Shopify

    Works excellent! It have made our Return process much easier. Easy set up and excellent, fast and accurate customer support. We moved from Shopify's own return process, and this is much easier. One really good feature is the QR code for Postnord return shipments. We do not need to email returns slips, the customer just gets the QR-code in the phone and they can hand it in to Postnord office.

    AWYROW

    Aug 04, 2024  on Shopify

    Grym app, genomtänkt portal, användarvänlig. Super enkel setup och riktigt bra kundservice. Rekommenderar starkt Returbo!

    Under Your Skin Sweden

    Jul 07, 2024  on Shopify

    Vi är så nöjda med Returbo! Hanteringen returer har blivit så mycket smidigare för både oss och för kunden. Fantastisk kundservice! :-)

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